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9 results for Technical Support Specialist in Minneapolis, MN

Technical Support Analyst

Anoka, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. <ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul>
2026-05-27T00:00:00Z

Business Operations Support Specialist

Eden Prairie, MN
remote
Temporary / Contract
12 - 14 USD / Hourly
Position Background / Purpose of Role:This position supports the business by contacting provider offices regarding invoices that have been paid but where medical charts have not yet been received. The role helps ensure timely chart retrieval and supports overall operational and compliance goals.Team Information:The candidate will work alongside the onshore invoicing team, which currently consists of 7 team members. The environment is collaborative, production-driven, and customer-service focused.Top Responsibilities:<ul><li>Contact provider offices regarding outstanding chart requests and paid invoices</li><li>Handle collection-style outreach professionally and efficiently</li><li>Navigate Salesforce and reporting systems to document activity and updates</li><li>Utilize Excel for tracking and reporting purposes</li><li>Maintain strong productivity and follow-up metrics</li><li>Provide excellent customer service during provider interactions</li><li>Analyze and adapt to new processes quickly</li><li>Manage daily outreach and follow-up activities independently</li></ul>Ideal Candidate Background:<ul><li>Healthcare industry experience preferred</li><li>Medical records retrieval or collection experience strongly preferred</li><li>Call center or high-volume outbound calling background</li></ul>
2026-05-26T00:00:00Z

Salesforce Platform Support Specialist

Minneapolis, MN
remote
Temporary to Hire
28 - 40 USD / Hourly
Are you experienced in supporting Salesforce as a platform and not just using it as an end user? We’re looking for a Salesforce Platform Specialist with hands-on technical support experience. This role is ideal for someone who understands how Salesforce works behind the scenes and can troubleshoot issues across permissions, integrations, data, automations, and Service Cloud functionality. You will support a large, fast-paced retail network using Salesforce at the core of its operations.What You’ll Do• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow• Troubleshoot issues related to permissions, integrations, workflows, Lightning functionality, and custom objects• Administer users and licenses for a Salesforce org with 1,000+ users, including roles, profiles, public groups, and permission sets• Use Apsona, Data Loader, and Workbench to import, update, and export data• Support Salesforce Service Cloud features such as case management and automation• Investigate and resolve API-related issues using Postman to simulate calls and verify data transactions• Partner with internal teams to improve workflows, eliminate repeat issues, and enhance overall system efficiency Interested?Please submit resumes to sally.lander@roberthalf.(com) for immediate consideration.
2026-05-18T00:00:00Z

Application Support Engineer

Bayport, MN
onsite
Temporary / Contract
57 - 66 USD / Hourly
We are looking for an Application Support Engineer to support essential manufacturing systems and business applications. This Long-term Contract position focuses on maintaining stable day-to-day operations, addressing technical issues quickly, and helping teams keep integrated platforms running efficiently. The ideal person is someone that can think of terms of root cause, not just resolution, uses SQL, Postman, and Splunk, and can work across application layer, identity layer and integration layer. The person in this role will work closely with both technical and business partners to investigate incidents, improve reliability, and strengthen overall system performance. Responsibilities:• Handle application support requests from intake through resolution, ensuring each issue is thoroughly documented and progressed in a timely manner.• Watch system activity and log-based alerts, respond to operational risks, and take corrective steps before they affect users or critical processes.• Review operational reports to spot exceptions, synchronization gaps, and pending items, then resolve underlying issues to maintain steady performance.• Verify failed file transactions, reprocess data when needed, and protect the accuracy and continuity of connected workflows.• Collaborate with internal technology teams and business stakeholders to diagnose integration problems and reduce recurring service disruptions.• Contribute to Agile team routines by sharing status updates, discussing priorities, and supporting planning, review, and retrospective activities.• Use API and testing tools to validate transactions, restart workflows, and investigate issues tied to data movement or missing system activity.• Reproduce production defects in non-production environments and prepare detailed findings that help accelerate troubleshooting and correction.• Create well-structured defect tickets in Jira that clearly explain business impact, likely causes, and proposed next steps for resolution.• Identify trends across repeat incidents and recommend process or technical improvements that increase platform stability and user experience.
2026-05-14T00:00:00Z

Desktop Support Analyst

Eden Prairie, MN
onsite
Temporary / Contract
21 - 25 USD / Hourly
The End User Support Analyst – provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams. Key Responsibilities • Provide end-to-end client support via a ticketing system for local and remote users• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access• Support Office 365 administration, including user setup and ongoing maintenance• Administer Exchange Online, including mailbox management and licensing• Manage Intune and mobile device administration for laptops, tablets, and phones• Support current and legacy Windows operating systems• Administer Active Directory and Group Policy in a multi-domain organization• Perform computer imaging, deployment, and lifecycle support• Add, configure, and maintain workstations, laptops, and mobile devices• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN• Respond to system alerts and provide coverage for senior systems administration functions as needed• Support conference room audio and video technology• Assist with building security systems and local network connectivity in coordination with IT• Support network printers and office automation systems• Provide mobile device and endpoint support for both office-based and remote users Interested candidates should submit resumes to sally.lander@roberthalf(.com) or call 612.249.0254.
2026-05-27T00:00:00Z

Help Desk/Desktop Support Analyst

Mendota Heights, MN
onsite
Temporary to Hire
20.5865 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive technical assistance to employees in a primarily Mac-based environment in Mendota Heights, Minnesota. Looking for someone who enjoys solving day-to-day technology issues, supporting end users with professionalism, and keeping service requests moving efficiently. The role offers the opportunity to handle a steady stream of support needs while contributing to a reliable and positive user experience. Responsibilities:• Provide timely support for end-user technical issues involving hardware, software, login access, and general desktop functionality while managing a consistent daily ticket workload.• Troubleshoot and resolve problems across macOS devices, with additional support for Windows-based systems and standard business applications as needed.• Coordinate onboarding and offboarding activities by preparing user accounts, setting up devices, and helping ensure employees have the access they need.• Maintain accurate service records by documenting incidents, solutions, and repeatable processes within the ticketing platform.• Route more advanced or specialized issues to the appropriate internal teams and follow through to support resolution.• Deliver clear, customer-focused communication to users while balancing priorities in a fast-paced help desk setting.
2026-05-26T00:00:00Z

Salesforce Technical Analyst

Minneapolis, MN
remote
Temporary to Hire
32 - 40 USD / Hourly
We are looking for a Salesforce Technical Analyst to join our team. In this position, you will play a vital role in supporting and enhancing the technologies used by our growing network. This role offers an excellent opportunity to apply your technical expertise, problem-solving skills, and collaborative mindset in a dynamic environment. Responsibilities:• Provide technical support and troubleshooting for Salesforce applications, ensuring timely resolution of issues and adherence to service level agreements.• Utilize ServiceNow and other tools to manage and track support requests effectively.• Collaborate with team members to share knowledge, solve problems collectively, and foster a supportive working environment.• Identify opportunities for process improvements and implement solutions to reduce recurring issues.• Apply critical thinking to analyze and resolve technical challenges related to Salesforce, ensuring optimal system performance.• Assist in the administration of Salesforce, including configuration, maintenance, and user support.• Contribute to training initiatives, helping team members and end-users understand and utilize Salesforce functionalities.• Stay updated with Salesforce developments and certifications, such as Salesforce Admin and Service Cloud, to continually enhance expertise.• Prioritize tasks effectively, managing time efficiently to meet deadlines and deliver results.
2026-05-29T00:00:00Z

Call Center Specialist

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-05-28T00:00:00Z

Salesforce Technical Product Owner

Minneapolis, MN
onsite
Temporary / Contract
80 - 85 USD / Hourly
We are looking for a Salesforce Technical Product Owner to lead the direction, delivery, and continuous improvement of enterprise Salesforce solutions. This position will partner closely with business and technical teams to turn strategic goals into practical product plans, prioritized work, and measurable outcomes. The ideal candidate brings strong product ownership experience, a solid grasp of Agile delivery, and the ability to guide complex platform initiatives from concept through release and adoption. Responsibilities:• Shape the product strategy for Salesforce and related enterprise platforms by setting a clear direction and maintaining a forward-looking roadmap.• Convert operational and business objectives into well-defined user stories, technical requirements, and prioritized development work.• Own and refine the product backlog, balancing business value, technical considerations, and delivery timelines when sequencing features and enhancements.• Work with architects, engineers, analysts, and business stakeholders to coordinate priorities, resolve questions, and maintain visibility into upcoming work.• Lead participation in Agile activities such as sprint planning, daily stand-ups, backlog refinement, retrospectives, and release preparation.• Review delivered solutions to confirm they meet expected outcomes, support testing efforts, and promote strong usability and quality standards.• Gather input from stakeholders and end users, analyze feedback trends, and use insights to improve functionality and overall user experience.• Track product performance through meaningful metrics and communicate status, risks, and progress updates to partners and leadership.• Help ensure Salesforce solutions align with governance expectations, data privacy requirements, and established security standards.• Contribute to broader enterprise systems governance efforts and support additional product-related responsibilities as needed.
2026-05-29T00:00:00Z