<p>We are looking for an experienced Technology Sr Analyst. The ideal candidate will combine analytical thinking with strong systems knowledge to translate business needs into practical technology enhancements.</p><p><br></p><p>Responsibilities:</p><p>• Analyze talent technology workflows and identify opportunities to improve system performance, data accuracy, and user experience.</p><p>• Partner with recruiting, HR, and technical teams to gather requirements and convert business needs into well-defined solution designs.</p><p>• Create process maps, functional specifications, and reporting insights to guide technology updates and business decisions.</p><p>• Use database knowledge to validate data integrity, troubleshoot issues, and support ongoing system maintenance activities.</p><p>• Develop and enhance automated workflows using Microsoft Power Automate to streamline manual tasks and improve efficiency.</p><p>• Coordinate testing efforts for system changes, ensuring new functionality meets business requirements before deployment.</p><p>• Provide ongoing analysis and recommendations to strengthen hiring processes through better technology utilization.</p>
We are looking for a highly skilled and detail-oriented Senior Financial Analyst to join our team in Minneapolis, Minnesota. In this role, you will play a pivotal part in preparing detailed financial analyses, supporting reporting initiatives, and delivering actionable insights to guide decision-making. This position offers the opportunity to collaborate across various departments and contribute to the firm’s overall financial operations.<br><br>Responsibilities:<br>• Develop comprehensive financial reports and analyses using accounting systems, report-writing tools, and Microsoft Excel.<br>• Assist with preparing monthly, quarterly, and annual management reports, financial statement reviews, and ad-hoc analyses.<br>• Collaborate with internal teams to complete high-priority external surveys and deliver accurate data.<br>• Partner with the FP&A leadership team to understand priorities and provide guidance to entry level analysts.<br>• Lead and manage ad hoc projects from inception to completion, ensuring timely and successful delivery.<br>• Gain a deep understanding of the firm’s financial systems and operations to act as a subject matter expert.<br>• Leverage tools such as Excel, Power Query, and Tableau to generate accurate and actionable financial insights.<br>• Perform additional tasks as assigned to support the team’s objectives.
<p>We are looking for a Senior Financial Analyst to support research and development finance activities in Arden Hills, Minnesota. This role will partner with business leaders to provide meaningful financial insight, improve planning accuracy, and strengthen reporting across a dynamic portfolio environment. The ideal candidate brings strong analytical capability, sound business judgment, and the ability to influence decisions through clear, data-driven recommendations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee forecasting, monthly close activities, financial reporting, and variance evaluation for research and development spending areas.</p><p>• Work closely with R&D leaders to interpret financial results, test planning assumptions, and guide informed business decisions.</p><p>• Partner with portfolio management teams to improve visibility into program funding, investment priorities, and trade-off scenarios across development initiatives.</p><p>• Examine project-level costs such as staffing, discretionary spending, and primary expense drivers, then convert findings into practical recommendations.</p><p>• Contribute to key planning cycles including quarterly outlooks, the annual budget process, and longer-term financial plans.</p><p>• Prepare journal entries and provide support during month-end close to help ensure accurate accounting across functional and departmental budgets.</p><p>• Identify and implement enhancements to reporting methods, analytics, systems usage, and internal finance processes to improve efficiency.</p><p>• Create and maintain clear process documentation and work instructions to support consistency and operational effectiveness.</p>
<p>We're looking for a Senior Systems Engineer with deep Citrix Virtual Desktop Infrastructure (VDI) experience to support and enhance enterprise infrastructure in a healthcare environment. This person will lead Citrix initiatives, optimize system performance, automate processes, and partner with infrastructure, security, and clinical teams to deliver reliable end-user computing solutions. This is a hybrid opportunity, 2 days onsite in Woodbury, MN. </p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and support enterprise infrastructure solutions with an emphasis on Citrix virtual desktop environments for healthcare operations.</p><p>• Lead technical planning for resilient systems that support clinical and business applications while maintaining strong uptime, security, and performance standards.</p><p>• Troubleshoot complex infrastructure and end-user computing issues, identifying root causes and driving timely resolution in high-impact environments.</p><p>• Optimize Citrix platforms through performance tuning, capacity planning, and user experience improvements across virtual application and desktop services.</p><p>• Build and maintain automation tools and scripts, including PowerShell-based solutions, to improve operational consistency and efficiency.</p><p>• Collaborate with security, application, and clinical stakeholders to align infrastructure services with compliance, access, and business requirements.</p><p>• Support core Microsoft and identity technologies such as Active Directory, Group Policy, Azure Active Directory, and Exchange-related environments.</p><p>• Administer VMware-based platforms and associated storage systems that host critical virtual workloads and highly available services.</p><p>• Provide technical guidance to early-career engineers and serve as a senior escalation point for infrastructure initiatives and support challenges.</p>
<p>Our client is looking for a Senior Accountant who has experience with general ledger, reconciliations, and financial reporting. This newly created position is for a growing publicly traded company in an exciting industry. Great leaders and opportunity to learn new things! If you are interested, please reach out confidentially on LinkedIn @Jennifer Exsted.</p>
<p>We are looking for an experienced Sr. Accountant to support core accounting operations and help maintain a reliable, well-organized financial close process in the northern suburbs. This role will play a key part in preparing financial data, reconciling accounts, and strengthening reporting accuracy across the business. The ideal candidate brings strong general ledger expertise, sound judgment, and the ability to collaborate effectively with finance partners in a deadline-driven environment. Salary up to $105K. This is a hybrid role. If you are interested, please reach out to Steve Cashman on LinkedIn or call Steve at 612.446.5690</p><p><br></p><p>Responsibilities:</p><p>• Lead month-end, quarter-end, and year-end closing activities to ensure financial results are finalized accurately and submitted on schedule.</p><p>• Prepare and review journal entries and supporting documentation to maintain a complete and accurate general ledger.</p><p>• Perform detailed reconciliations for complex balance sheet accounts and provide oversight for selected reconciliations completed by other accounting team members.</p><p>• Administer intercompany accounting activity, including sales, receivables, and payables, while ensuring balances are properly matched and eliminated at period end.</p><p>• Support treasury operations through wire processing, check activity, cash forecasting, and routine cash reporting.</p><p>• Partner with finance colleagues on operational and strategic initiatives that impact accounting processes and financial reporting.</p><p>• Develop and validate financial reports within the company system, including testing outputs to confirm accuracy and consistency.</p><p>• Prepare audit schedules and respond to year-end audit requests to help facilitate an efficient review process.</p><p>• Contribute to additional accounting projects and departmental priorities as business needs evolve.</p>
<p>We are looking for a Senior Accountant to join our team in Minneapolis, Minnesota. This role is pivotal in maintaining accurate financial records, analyzing data, and contributing to the overall financial strategy of the organization. If you thrive in a collaborative environment and have a passion for detailed financial work, this opportunity is ideal for advancing your accounting career.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze monthly financial statements to ensure accuracy and compliance.</p><p>• Manage the month-end close process, ensuring all deadlines are met.</p><p>• Review and maintain general ledger accounts, verifying associated transactions.</p><p>• Oversee Accounts Payable and Accounts Receivable operations to ensure efficient workflows.</p><p>• Investigate and resolve discrepancies in financial reports promptly.</p><p>• Record monthly journal entries and reconcile accounts to maintain accurate records.</p><p>• Assist with internal and external audits by providing necessary documentation and support.</p><p>• Contribute to ad hoc financial projects and analyses as needed.</p><p>• Allocate expenditures to appropriate accounts following company policies.</p><p>• Provide coaching and guidance to accounting staff to enhance team performance.</p>
<p>Senior Accountant</p><p>We are partnering with a rapidly growing technology-driven organization seeking a Senior Revenue Accountant and a Senior Corporate Accountant to join its expanding accounting team. This role is ideal for someone coming out of public accounting and does require a CPA. This position is mainly hybrid, requiring just a few days per month in office near Minneapolis, MN.</p><p><br></p><p>This individual will play a key role in revenue recognition, technical accounting, financial reporting, and operational improvements. The position offers strong visibility across the organization and exposure to multiple accounting functions through a structured rotational development program.</p><p><br></p><p>Position Highlights</p><ul><li>Exposure to multiple accounting functions through a rotational development program</li><li>Opportunity to work closely with leadership and cross-functional business partners</li><li>Involvement in systems enhancement and process automation initiatives</li><li>Fast-paced, growth-oriented environment with strong long-term career potential</li></ul><p>Key Responsibilities</p><p>General Ledger & Technical Accounting</p><ul><li>Independently manage assigned portions of the monthly, quarterly, and annual close processes to ensure accurate and timely financial reporting</li><li>Prepare and analyze journal entries, reconciliations, and account analyses across a variety of accounting areas</li><li>Research, interpret, and document U.S. GAAP guidance related to complex or non-routine transactions</li><li>Assist with technical accounting documentation and accounting policy support</li><li>Support transactional accounting activities including accruals, expense processes, cash activity, and other operational accounting functions</li></ul><p>Revenue Accounting & Financial Reporting</p><ul><li>Analyze customer agreements and apply appropriate revenue recognition treatment in accordance with U.S. GAAP</li><li>Review revenue-related transactions and ensure compliance with internal accounting policies</li><li>Prepare technical accounting support related to revenue recognition and related assessments</li><li>Collaborate with internal stakeholders to improve accuracy and efficiency within the quote-to-cash cycle</li><li>Assist with identifying and communicating revenue-related risks, trends, and reporting considerations</li></ul><p>Compliance & Audit Support</p><ul><li>Maintain compliance with accounting policies, procedures, and internal control requirements</li><li>Assist with internal control documentation, testing, and process improvement initiatives</li><li>Serve as a key contact for internal and external audit requests</li></ul><p>Systems & Process Improvement</p><ul><li>Participate in accounting systems enhancements and workflow automation initiatives</li><li>Utilize advanced Excel and reporting tools to analyze financial data and support decision-making</li><li>Identify opportunities to streamline processes, improve controls, and increase operational scalability</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with accounting, finance, operations, and other business teams on strategic initiatives</li><li>Help develop and improve accounting procedures and internal documentation</li><li>Provide financial guidance and accounting support to internal stakeholders as neede</li></ul>
<p>Robert Half's Contract Finance & Accounting team in Minneapolis is looking for a Senior Accountant for a temporary opportunity. This position offers you great long-term potential and strong compensation. We are looking for someone who has excellent analytical skills and enjoys working in a challenging and fast–paced environment to support the firm's continued success.</p><p> </p><p>Role & Responsibilities</p><p> </p><p>· Execute monthly accounting close procedures and deliverables primarily in the compensation area (journal entries, reconciliations, reports)</p><p>· Prepare monthly consolidated P&L and Balance Sheet flux analysis for management reporting</p><p>· Work with business partners to ensure compliance with corporate accounting policies, procedures and controls and provide support on special requests.</p><p>· Provide analysis on financial results (trends, performance metrics, benchmarks)</p><p>· Assist in coordinating quarterly reviews and SOX testing with internal and external auditors</p><p>· Prepare Balance Sheet account reconciliations</p><p>· Dedication to continuously improve the automation of the accounting and reporting process</p><p>· Participate in various department-wide initiatives</p><p>Ad-hoc projects as necessary</p>
We are looking for a detail-oriented Sr. Accountant to join a logistics organization in Eagan, Minnesota. In this role, you will help maintain accurate financial records, contribute to a timely month-end close, and provide meaningful analysis that supports business decisions. This position offers the opportunity to partner with operational teams, improve accounting processes, and strengthen reporting consistency across assigned areas.<br><br>Responsibilities:<br>• Manage key activities related to the monthly close, including preparing journal entries, reconciling balance sheet accounts, and reviewing account activity for completeness and accuracy.<br>• Examine financial results to identify fluctuations, resolve discrepancies, and recommend appropriate corrections when irregularities are found.<br>• Partner with leaders and cross-functional teams to explain accounting outcomes and convert financial data into practical business insights.<br>• Contribute to budgeting and forecasting efforts by supporting assigned business units with reliable financial information and analysis.<br>• Evaluate operating and financial performance trends to help guide planning and decision-making.<br>• Recommend and support enhancements to accounting procedures, reporting methods, and close timelines to improve efficiency and accuracy.<br>• Work across financial platforms and transaction systems to maintain dependable reporting and well-documented accounting processes.<br>• Strengthen internal consistency and controls by improving documentation, standardizing recurring activities, and promoting continuous improvement.<br>• Use Excel, reporting tools, and financial systems technology to increase productivity and improve the quality of analysis.
We are offering an exciting opportunity for a Sr. Accountant in Saint Paul, Minnesota. In this role, you will oversee various accounting operations, maintain financial records in compliance with accepted policies and procedures, and provide financial support for reporting and analysis.<br><br>Responsibilities:<br><br>• Conduct Balance Sheet account reconciliations and account analysis while ensuring accuracy and efficiency<br>• Supervise accounting operations for international branches, including overseeing external preparers for foreign tax filings<br>• Maintain and manage financial records and master data, ensuring compliance with policies and procedures<br>• Prepare accurate entries to subledgers as required on a daily, monthly, and annual basis<br>• Assist in the improvement of process efficiency and performance by initiating and overseeing special projects<br>• Provide financial support for financial reporting and analysis, including system report testing and general ledger reconciliations<br>• Maintain process and procedure documentation for finance<br>• Ensure accurate and timely subperiod, monthly, and year-end close procedures<br>• Manage the timely completion of assigned year-end audit engagement schedules<br>• Oversee the reconciliation of physical inventory on a monthly basis and maintain daily treasury reports.
We are looking for a Sr. Accountant to join a finance team in Golden Valley, Minnesota, and play a key role in maintaining accurate financial records and supporting critical reporting activities. This position focuses on inventory accounting, close-cycle execution, and financial analysis in a manufacturing environment. The ideal candidate will bring strong general ledger experience, sound judgment, and the ability to translate operational data into meaningful financial insight.<br><br>Responsibilities:<br>• Prepare journal entries, accruals, and supporting schedules while contributing to monthly, quarterly, and annual close activities.<br>• Reconcile general ledger accounts and inventory balances to ensure financial records are complete, accurate, and aligned with reporting requirements.<br>• Analyze yield performance, raw material usage, and finished goods trends to support operational and financial decision-making.<br>• Produce financial reports related to inventory, capital spending, and period-end results, highlighting key variances and areas requiring attention.<br>• Review 90-day inventory activity and coordinate follow-up actions to address aging stock, discrepancies, or unusual balances.<br>• Investigate accounting issues, resolve variances, and help maintain adherence to internal controls and established financial policies.<br>• Compile and evaluate month-end data from multiple sources to support reporting accuracy and timely submission of results.<br>• Assist with rebate accounting, customer account follow-up, credit activity, and collection-related processes as needed.<br>• Support payroll accuracy and provide guidance to accounting staff through training, review, and day-to-day collaboration.
<p>Our client in the West Metro is in need of a Senior Internal Auditor This hybrid role is ideal for a meticulous individual who can evaluate financial and operational controls, identify areas of risk, and support continuous improvement across the business. The position offers an opportunity to apply audit expertise in a regulated environment while partnering with stakeholders to strengthen compliance and accountability.</p><p><br></p><p>This opportunity comes with medical, dental/vision, life insurance, 401k match, PTO, discretionary bonus, and more! </p><p><br></p><p>If interested or you would like to have a private conversation, reach out on LinkedIn @ Jordan Docken. </p>
Position: Senior Software Engineer (Full Stack with Backend Focus)<br> Location: Remote<br> Salary: $165,000 - 175,000 base with bonus potential<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br> Senior Product Engineer (Full‑Stack | Mobile‑First) — Remote<br> <br> Our client is building a new digital product from scratch inside a well‑funded, established organization—and assembling a senior engineering team to do it right.<br> <br> This is a 0→1 opportunity for a product‑minded engineer who enjoys owning features end‑to‑end across mobile and backend systems, making pragmatic architecture decisions, and building for scale from day one.<br> <br> What you’ll work with<br> • Flutter (Web today; iOS/Android next)<br> • Node.js / TypeScript backend services (microservices‑oriented)<br> • Postgres and API‑driven data access<br> • Event‑driven and async patterns<br> • Cloud infrastructure (AWS), CI/CD, observability<br> • Clean architecture, testing, and performance tuning<br> <br> Why this role<br> • Greenfield product — no legacy code<br> • Startup energy with enterprise stability<br> • Real ownership and architectural influence<br> • Remote‑first, outcome‑focused culture<br> • Small team with visible impact<br> <br> You bring<br> • 5+ years building and shipping real products<br> • Strong backend fundamentals (APIs, data models, services)<br> • Experience with Flutter or excitement to ramp quickly<br> • Product mindset, adaptability, and curiosity<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
We are looking for a Financial Analyst to join a logistics organization in Eagan, Minnesota. In this role, you will turn financial and operational data into practical insights that support growth, profitability, and stronger business decisions. The position offers the opportunity to partner with leaders across the company, evaluate strategic initiatives, and improve how performance is measured and reported.<br><br>Responsibilities:<br>• Examine financial results across business areas to highlight patterns in revenue, margins, and overall earnings performance.<br>• Create forecasting tools, business models, and what-if analyses to assess investments, operational initiatives, and expansion opportunities.<br>• Surface financial risks and upside potential by interpreting performance data and connecting findings to business outcomes.<br>• Partner with department leaders to understand operational challenges and shape data-backed recommendations.<br>• Design dashboards, key performance indicators, and reporting tools that give stakeholders clear visibility into results.<br>• Deliver concise presentations and recommendations to senior leadership to support planning and decision-making.<br>• Use analytical technologies and data mining techniques to identify trends, uncover insights, and strengthen reporting accuracy.<br>• Identify opportunities to streamline reporting and enhance decision support through automation and emerging technologies.<br>• Contribute to cross-functional efforts focused on efficiency, profitability, operational improvement, and a broader data-driven culture.
We are looking for a detail-oriented Financial Analyst to join our team in Newport, Minnesota. In this role, you will leverage your expertise to analyze financial data and provide insights that drive strategic decisions within our sales and marketing departments. This position offers the opportunity to collaborate with cross-functional teams and contribute to the company’s growth through informed financial planning and reporting.<br><br>Responsibilities:<br>• Analyze sales and marketing data to identify performance trends and provide actionable insights.<br>• Build and maintain financial models to support strategic planning and decision-making processes.<br>• Create and deliver reports on critical metrics such as customer acquisition costs and sales pipeline efficiency.<br>• Collaborate with sales and marketing teams to assess campaign effectiveness and recommend optimal budget allocations.<br>• Track expenses and variances, ensuring alignment with financial goals while identifying opportunities for cost savings.<br>• Assist in the development of annual budgets and quarterly forecasts for sales and marketing departments.<br>• Conduct pricing and margin analyses to support decision-making, including customer profitability and segmentation.<br>• Manage and evaluate royalty rates, profitability of licensed products, and costing data to enhance financial outcomes.<br>• Present financial findings and recommendations to senior leadership in a clear and actionable format.<br>• Perform ad hoc financial analyses to support business strategies, pricing decisions, and organizational assessments.
<p>We are looking for a Fund Operations Analyst to join an Investment Management firm in Minneapolis, Minnesota and help strengthen the operational foundation that supports investment fund activities. This position blends fund operations, governance coordination, and process management, making it ideal for someone who thrives on organization, accuracy, and cross-functional collaboration. The role will contribute to maintaining critical records, improving workflows, and supporting time-sensitive transactions in a dynamic private investment environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the setup, maintenance, and ongoing administration of legal entities and related organizational records across domestic and international structures.</p><p>• Oversee the accuracy structural reporting, and required filings to keep governance materials current and well organized.</p><p>• Monitor recurring legal and operational obligations, ensuring deadlines, deliverables, and compliance-related tasks are completed on schedule.</p><p>• Administer document workflows from intake through execution and retention, while strengthening consistency in recordkeeping practices.</p><p>• Develop and refine templates, procedures, and documentation standards to improve efficiency and create more scalable operational processes.</p><p>• Review invoices and assist with outside counsel spend tracking, budget monitoring, and billing administration.</p><p>• Help evaluate and manage legal or operational technology tools, including enhancements that improve workflow visibility, data quality, and process control.</p><p>• Provide operational support for transactions, investor-related closings, regulatory submissions, and other special projects as business needs evolve.</p>
<p>We are looking for a senior integration engineer to lead the design and support of complex connections between Workday and enterprise applications. This position is ideal for someone who brings deep Workday expertise along with strong software and integration engineering fundamentals across platforms. The role focuses on building reliable, secure, and observable integrations while partnering with technical teams to ensure orchestration tools support, rather than bypass, system-of-record rules.</p><p><br></p><p>Responsibilities:</p><p>• Architect, develop, and maintain integrations between Workday and enterprise platforms using Workday APIs, web services, and related integration capabilities.</p><p>• Investigate and resolve integration failures by reviewing request and response data, business process behavior, and cross-system sequencing issues.</p><p>• Create integration flows that emphasize pre-write validation, consistent execution, recoverability, and traceable audit logging.</p><p>• Analyze payload structures, security settings, authentication methods, and connectivity issues to ensure stable data exchange.</p><p>• Collaborate with engineering teams to implement orchestration approaches through platforms such as Power Automate and other automation tools.</p><p>• Ensure integration designs preserve Workday business rules, approval paths, and system-of-record responsibilities across connected applications.</p><p>• Perform hands-on troubleshooting without relying solely on abstraction layers, including direct inspection of service calls and message structures.</p><p>• Support implementation and configuration activities related to integration architecture, monitoring, and operational reliability.</p>
<p>Our client is looking for a Finance Manager with strong analytics, budgeting/forecasting and supervisory experience. Experience with SaaS a strong plus. Bachelors in Accounting or Finance and 5+ years experience required. If you are interested, please reach out confidentially on LinkedIn @JenniferExsted.</p>
<p>We are looking for an Dayforce HRIS Analyst to support human resources systems for a leading airline organization in Bloomington, Minnesota. This Contract position is ideal for someone who can translate business needs into effective HRIS solutions, maintain data integrity, and help optimize system performance. The role will focus on analysis, configuration support, reporting, and implementation activities within the HR technology environment, with particular emphasis on Dayforce and related HRIS databases.</p><p><br></p><p>Responsibilities:</p><p>• Analyze HRIS workflows, system behavior, and user needs to identify opportunities for improved efficiency and accuracy.</p><p>• Support configuration, testing, and rollout activities for HRIS enhancements and implementation initiatives, including Dayforce-related updates.</p><p>• Maintain and validate employee data within HR systems and databases to ensure consistency, completeness, and compliance.</p><p>• Partner with HR, payroll, and other business teams to gather requirements and translate them into practical system solutions.</p><p>• Create and deliver reports, dashboards, and data extracts that support operational and strategic decision-making.</p><p>• Investigate system issues, troubleshoot data or process discrepancies, and coordinate resolution with internal stakeholders or vendors.</p><p>• Document system procedures, functional requirements, and process changes to support ongoing operations and user adoption.</p><p>• Contribute to continuous improvement efforts by recommending refinements to HRIS processes, controls, and reporting capabilities.</p>
<p>We are looking for a Workforce Management Analyst to support planning and performance analysis for operational teams in Minnetonka, Minnesota. This contract to hire opportunity is ideal for someone who can turn complex business data into reliable forecasts, staffing plans, and actionable recommendations. The role partners closely with leaders across functions such as enrollment, billing, reconciliation, and appeals and grievances to improve service performance and align resources with business needs.</p><p><br></p><p>Responsibilities:</p><p>• Create workload projections by analyzing historical patterns, business drivers, and anticipated changes that may affect demand.</p><p>• Develop staffing and capacity plans that balance service expectations, productivity assumptions, and budget considerations for assigned business areas.</p><p>• Maintain and refine workforce planning models by validating inputs, adjusting assumptions, and reconciling forecast outputs against operational results.</p><p>• Evaluate performance gaps through detailed analysis and identify the factors influencing misses to targets or service levels.</p><p>• Build scenario models that help business partners understand operational tradeoffs, resource impacts, and planning options.</p><p>• Present forecast rationale, planning assumptions, and analytical findings in a clear manner to leaders and cross-functional stakeholders.</p><p>• Use workforce management platforms and reporting tools to monitor trends, support planning activities, and improve decision-making.</p><p>• Collaborate with onsite and hybrid teams to support workforce strategies across functions beyond a traditional call center environment, including enrollment, billing, reconciliation, and appeals and grievances.</p>
<p>We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects.</p><p><br></p><p>Responsibilities:</p><p>• Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement.</p><p>• Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements.</p><p>• Oversee the testing, maintenance, and implementation of computer programs and systems.</p><p>• Provide training and guidance to staff and users to ensure effective utilization of systems and tools.</p><p>• Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization.</p><p>• Lead efforts to expand or modify systems to meet evolving business needs and improve workflows.</p><p>• Offer expert advice to clients on information processing and computation requirements.</p><p>• Deliver constructive feedback and mentorship to team members to support their growth and development.</p><p>• Facilitate communication within teams, ensuring alignment on project goals and deliverables.</p><p>• Ensure adherence to Agile Scrum methodologies in project execution.</p>