<p>Are you a detail-oriented problem solver who thrives in fast-paced environments? Do you have a knack for building relationships and resolving financial challenges in a positive and professional manner? If you answered yes, we have the perfect opportunity for YOU!</p><p><br></p><p>As a <strong>Collections Specialist</strong>, you’ll manage receivables and focus on engaging with customers to ensure timely payment of outstanding invoices. You’ll navigate sensitive situations with tact, resolve complex account issues, and contribute directly to the success of our team by maintaining excellent customer relationships.</p><p><br></p><ul><li>Take ownership of the collections process with creativity and professionalism (Source: RH Acronym Guide).</li><li>Communicate effectively with clients via phone, email, and other platforms to resolve past-due accounts.</li><li>Analyze account discrepancies, collaborate with internal teams, and provide solutions to keep everything running smoothly.</li><li>Maintain accurate records and deliver regular reports on collections activity and account success.</li></ul><p><br></p>
<p>We are looking for a skilled Collections Specialist to join our team on a Part-time, Contract basis. In this role, you will focus on managing commercial and consumer collections, ensuring timely payments, and maintaining strong customer relationships. This position is located in Plymouth, Minnesota, but allows for Remote work after training. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection of outstanding balances from commercial and consumer accounts.</p><p>• Communicate effectively with customers to resolve payment issues and negotiate payment plans.</p><p>• Analyze account histories to identify trends and address potential risks.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Monitor and update account records to ensure accuracy and compliance.</p><p>• Create detailed reports on collection activities and account statuses.</p><p>• Handle disputes and escalate unresolved issues when necessary.</p><p>• Ensure compliance with industry regulations and company policies.</p><p>• Provide recommendations for improving collection strategies.</p><p>• Maintain attentive and courteous interactions with clients and team members.</p>
