We are looking for a detail-oriented Hardware Management Support Analyst to support the delivery, upkeep, and recovery of employee technology across the organization in Golden Valley, Minnesota. This Long-term Contract position focuses on providing a dependable, service-driven experience by ensuring laptops and related equipment are prepared, assigned, maintained, and returned in alignment with company standards. The ideal candidate brings strong organizational skills, a customer-first mindset, and the ability to manage hardware requests efficiently while maintaining security and asset accuracy.<br><br>Responsibilities:<br>• Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement.<br>• Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines.<br>• Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity.<br>• Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately.<br>• Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable.<br>• Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes.<br>• Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience.
We are looking for an experienced Engineering Manager to lead a technical team in Minneapolis, Minnesota. This role is ideal for someone with strong expertise in 3D modeling, drafting, and engineering documentation who can guide day-to-day execution while maintaining high quality standards. The successful candidate will bring hands-on proficiency with AutoCAD and ideally SolidWorks, along with the ability to support a team of nine through clear direction and technical leadership.<br><br>Responsibilities:<br>• Lead and support a nine-person team responsible for modeling, drafting, and related engineering deliverables.<br>• Oversee the creation and review of 3D models, technical drawings, and supporting documentation to ensure accuracy and consistency.<br>• Provide technical guidance on design and drafting practices while helping the team resolve complex modeling challenges.<br>• Manage workflow priorities, assign work effectively, and monitor progress to keep projects on schedule.<br>• Establish quality expectations for engineering documentation and verify that deliverables meet internal and client standards.<br>• Use AutoCAD in daily operations and contribute expertise in SolidWorks when applicable to project needs.<br>• Partner with cross-functional stakeholders to align design output with engineering requirements and project objectives.
<p>*** Hybrid in East Metro Twin Cities ***</p><p>We are looking for a network leader to support agile delivery for network-focused initiatives within a manufacturing environment. This Long-term Contract position will guide teams through effective sprint execution, strengthen collaboration across stakeholders, and help maintain clear priorities tied to business value, security, and operational stability. The role will work closely with product, engineering, and business partners to improve delivery consistency, visibility, and outcomes across enterprise network services.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives to keep teams aligned and delivery on track.</p><p>• Partner with product and technical stakeholders to help shape, clarify, and sequence work items so teams can execute against the highest-value priorities.</p><p>• Support backlog refinement by ensuring stories are well defined, dependencies are visible, and acceptance criteria are understood before development begins.</p><p>• Remove delivery obstacles and escalate risks early to protect sprint commitments and improve team momentum.</p><p>• Track progress through agile metrics such as burndown trends, throughput, and sprint outcomes to identify opportunities for better predictability.</p><p>• Promote transparent communication among business leaders, network engineering, security, architecture, and operations teams regarding status, risks, and changing priorities.</p><p>• Coach teams on Scrum practices and continuous improvement methods that strengthen accountability, collaboration, and delivery quality.</p><p>• Work with vendors and cross-functional contributors to coordinate efforts and keep deliverables aligned with broader network product goals.</p><p>• Support planning discussions by helping teams balance immediate delivery needs with longer-term resiliency, modernization, and security objectives.</p><p><br></p><p>ANYONE INTERESTED SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032</p>
<p>Our client is seeking an experienced Learning Systems Administrator to own and optimize an enterprise Learning Management System (LMS). This role serves as the technical steward of the platform, ensuring system stability, strong governance, reliable integrations, and scalable configuration to support enterprise learning and compliance objectives.</p><p>This is a hands-on role suited for someone comfortable managing backend configuration, partnering across HR and IT, and establishing operational processes that enable the LMS to perform effectively at scale.</p><p>Key Responsibilities</p><p>LMS administration and system stability</p><ul><li>Own day-to-day administration and overall health of the LMS platform</li><li>Configure and maintain backend settings including security roles, workflows, automation rules, domains, and learning objects</li><li>Monitor system performance and proactively troubleshoot issues impacting reliability or usability</li><li>Manage releases, updates, patches, and regression testing</li><li>Maintain clear documentation of system configurations, standards, and technical decisions</li></ul><p>System development and optimization</p><ul><li>Design and implement scalable LMS enhancements aligned with enterprise learning strategy</li><li>Lead configuration improvements to streamline both learner and administrator experience</li><li>Evaluate new LMS features and recommend adoption where appropriate</li><li>Partner with HRIS, IT, and reporting teams to optimize integrations and data flows</li></ul><p>Governance and process management</p><ul><li>Establish and maintain LMS governance frameworks, including naming conventions, metadata standards, role-based security models, and change control processes</li><li>Define and document operational procedures to ensure consistency and scalability</li><li>Ensure compliance with data privacy, audit, and regulatory requirements</li><li>Implement internal controls to support reporting accuracy and system integrity</li></ul><p>Operational support and stakeholder partnership</p><ul><li>Serve as an escalation point for complex LMS issues</li><li>Translate business and learning requirements into effective system solutions</li><li>Support compliance reporting, audits, and certification tracking</li><li>Provide guidance and best practices to learning stakeholders and administrators</li></ul><p><br></p>
<p>Are you experienced in supporting Salesforce as a platform and not just using it as an end user? We’re looking for a Salesforce Platform Specialist with hands-on technical support experience. This role is ideal for someone who understands how Salesforce works behind the scenes and can troubleshoot issues across permissions, integrations, data, automations, and Service Cloud functionality. You will support a large, fast-paced retail network using Salesforce at the core of its operations.</p><p>What You’ll Do</p><p>• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow</p><p>• Troubleshoot issues related to permissions, integrations, workflows, Lightning functionality, and custom objects</p><p>• Administer users and licenses for a Salesforce org with 1,000+ users, including roles, profiles, public groups, and permission sets</p><p>• Use Apsona, Data Loader, and Workbench to import, update, and export data</p><p>• Support Salesforce Service Cloud features such as case management and automation</p><p>• Investigate and resolve API-related issues using Postman to simulate calls and verify data transactions</p><p>• Partner with internal teams to improve workflows, eliminate repeat issues, and enhance overall system efficiency</p><p><br></p><p>Interested?</p><p>Please submit resumes to sally.lander@roberthalf.(com) for immediate consideration.</p>
<p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
<p>The End User Support Analyst – provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>• Provide end-to-end client support via a ticketing system for local and remote users</p><p>• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access</p><p>• Support Office 365 administration, including user setup and ongoing maintenance</p><p>• Administer Exchange Online, including mailbox management and licensing</p><p>• Manage Intune and mobile device administration for laptops, tablets, and phones</p><p>• Support current and legacy Windows operating systems</p><p>• Administer Active Directory and Group Policy in a multi-domain organization</p><p>• Perform computer imaging, deployment, and lifecycle support</p><p>• Add, configure, and maintain workstations, laptops, and mobile devices</p><p>• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication</p><p>• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN</p><p>• Respond to system alerts and provide coverage for senior systems administration functions as needed</p><p>• Support conference room audio and video technology</p><p>• Assist with building security systems and local network connectivity in coordination with IT</p><p>• Support network printers and office automation systems</p><p>• Provide mobile device and endpoint support for both office-based and remote users</p><p><br></p><p>Interested candidates should submit resumes to sally.lander@roberthalf(.com) or call 612.249.0254.</p>
Help Desk Analyst to provide technical support and resolve hardware, software, and system-related issues in a timely manner. This role will troubleshoot desktops, laptops, printers, mobile devices, and common business applications while delivering excellent customer service. The Help Desk Analyst will respond to support tickets, document resolutions, and escalate more complex technical issues when necessary. <br><br>Experience with Windows environments, Microsoft 365, Active Directory, and remote support tools. Strong communication skills, problem-solving abilities, and the ability to prioritize multiple requests are essential for success in this role.
<p>We are seeking an experienced Systems Administrator to support a high-volume, multi-site IT operations environment in Vadnais Heights, Minnesota. This role is ideal for a hands-on infrastructure professional who thrives in fast-paced settings and enjoys improving system reliability, security, and automation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and support Windows infrastructure, including Microsoft Active Directory and Microsoft Entra ID for secure user access</li><li>Develop and maintain PowerShell scripts to automate routine IT tasks and improve operational efficiency</li><li>Manage virtualization environments using VMware vCenter, ensuring performance and availability</li><li>Provide support for Cisco switching environments, including basic to intermediate troubleshooting and configuration</li><li>Respond to and help remediate security-related incidents and operational alerts</li><li>Support infrastructure across multiple locations, ensuring consistent service delivery and uptime</li><li>Collaborate with internal IT teams to resolve issues and implement system improvements</li></ul><p>This is a strong opportunity for a systems professional who enjoys both operational support and infrastructure improvement in an enterprise environment.</p>
<p>We are looking for an experienced Help Desk/Desktop Support Analyst to provide high-quality technical assistance for employees. This position is ideal for someone who enjoys resolving day-to-day technology issues, supporting end users across multiple tools and devices, and working independently in a fast-paced environment. The role will also collaborate with infrastructure and operations teams to address escalations, maintenance activities, and urgent support needs while delivering dependable customer service.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for employees across laptops, desktops, mobile devices, software applications, and workplace technology through in-person, remote, and ticket-based assistance.</p><p>• Diagnose and resolve issues involving Microsoft 365 applications, Windows systems, printers, peripherals, mobile devices, and conference room audio-visual equipment.</p><p>• Manage incidents from initial intake through completion, ensuring timely updates, accurate troubleshooting, and appropriate escalation when needed.</p><p>• Support user account administration by handling provisioning, onboarding, offboarding, access updates, and device preparation for new and existing staff.</p><p>• Provide first-line assistance for business applications by addressing access requests, troubleshooting basic issues, and coordinating with application owners for deeper resolution.</p><p>• Oversee asset-related activities such as inventory tracking, equipment deployment, device refreshes, recovery, and retirement of outdated hardware.</p><p>• Maintain detailed service records, technical documentation, and knowledge base content within Freshservice or comparable ticketing platforms.</p><p>• Partner with infrastructure and operations teams on patching, maintenance support, incident response, and hands-on troubleshooting for on-site technical issues.</p><p>• Perform hands-and-eyes support for servers, network hardware, endpoint devices, and security remediation tasks as required.</p>