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5 results for It Support in Minneapolis, MN

Desktop Support

Minneapolis, MN
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a dedicated Technical Support Analyst to join our team in Minneapolis, Minnesota. Responsibilities:• Provide expert-level technical support to end users by addressing escalated issues and delivering solutions with high efficiency.• Collaborate with team members and external partners to troubleshoot and resolve complex technical problems.• Document all work performed using tools like Atlassian Jira Service Management to ensure accurate tracking and reporting.• Offer support for enterprise software systems, including Microsoft Windows, Mac OS, Office 365, Okta, SharePoint, Jamf, Apple iOS, and Android.• Develop and maintain detailed knowledgebase articles and provide training to users and colleagues.• Assist with vendor management efforts, ensuring optimal service delivery and adherence to contracts.• Organize and lead technical project initiatives as required.
2026-04-10T00:00:00Z

Information Technology, Support

Minneapolis, MN
onsite
Temporary
22 - 26 USD / Hourly
We are looking for an IT Service Desk Analyst to join our team in Golden Valley, Minnesota on a contract basis. This role involves providing in-person Level 1 IT support in a dynamic environment where service excellence is a top priority. As part of the Global Shared Services Organization, you will play a key role in enhancing the employee experience through technical expertise and innovative solutions. Responsibilities: • Provide technical troubleshooting and support for laptop hardware, software, and audiovisual equipment in conference rooms. • Research, assess, and resolve incidents and service requests efficiently. • Deliver exceptional customer service while maintaining a customer-first mindset. • Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction. • Manage escalations from external service providers to ensure timely resolution. • Update standard operating procedures and service documentation to reflect current practices. • Monitor and report on key performance metrics to maintain high-quality service standards. • Collaborate cross-functionally to address technical challenges and improve processes.
2026-03-31T00:00:00Z

Sales Support

Hamel, MN
onsite
Contract / Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a detail-oriented and proactive Sales Support specialist to join our team in Medina, Minnesota. This role is a Contract to permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will play a vital role in ensuring smooth sales operations, delivering exceptional customer service, and providing essential administrative support. Responsibilities: • Process and manage incoming sales and purchase orders with accuracy and efficiency. • Verify the accuracy of data in orders and make necessary updates as required. • Handle expedited requests for rush orders and ensure timely updates for shipping and sales data. • Collaborate with vendors to negotiate pricing and facilitate smooth communication. • Review pending orders and address specific customer requests to maintain high service standards. • Communicate with the sales team and clients to resolve queries and obtain missing information. • Process payments, send invoices, and provide tracking information to customers. • Assist in managing open sales and purchase orders to ensure operational efficiency. • Prepare quotes for house accounts and support the team with administrative tasks. • Perform data entry related to sales metrics and other essential information.
2026-04-14T00:00:00Z

Technical Support Analyst

Anoka, MN
onsite
Temporary
23.75 - 27.5 USD / Hourly
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. <ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul>
2026-04-15T00:00:00Z

Desktop Support Analyst

Eden Prairie, MN
onsite
Temporary
26.6 - 30.8 USD / Hourly
The End User Support Analyst – Level 2 provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams. Key Responsibilities • Provide end-to-end client support via a ticketing system for local and remote users• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access• Support Office 365 administration, including user setup and ongoing maintenance• Administer Exchange Online, including mailbox management and licensing• Manage Intune and mobile device administration for laptops, tablets, and phones• Support current and legacy Windows operating systems• Administer Active Directory and Group Policy in a multi-domain organization• Perform computer imaging, deployment, and lifecycle support• Add, configure, and maintain workstations, laptops, and mobile devices• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN• Respond to system alerts and provide coverage for senior systems administration functions as needed• Support conference room audio and video technology• Assist with building security systems and local network connectivity in coordination with IT• Support network printers and office automation systems• Provide mobile device and endpoint support for both office-based and remote users
2026-04-14T00:00:00Z