Help Desk Analyst to provide technical support and resolve hardware, software, and system-related issues in a timely manner. This role will troubleshoot desktops, laptops, printers, mobile devices, and common business applications while delivering excellent customer service. The Help Desk Analyst will respond to support tickets, document resolutions, and escalate more complex technical issues when necessary. <br><br>Experience with Windows environments, Microsoft 365, Active Directory, and remote support tools. Strong communication skills, problem-solving abilities, and the ability to prioritize multiple requests are essential for success in this role.
<p>We are looking for an experienced Help Desk/Desktop Support Analyst to provide high-quality technical assistance for employees. This position is ideal for someone who enjoys resolving day-to-day technology issues, supporting end users across multiple tools and devices, and working independently in a fast-paced environment. The role will also collaborate with infrastructure and operations teams to address escalations, maintenance activities, and urgent support needs while delivering dependable customer service.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for employees across laptops, desktops, mobile devices, software applications, and workplace technology through in-person, remote, and ticket-based assistance.</p><p>• Diagnose and resolve issues involving Microsoft 365 applications, Windows systems, printers, peripherals, mobile devices, and conference room audio-visual equipment.</p><p>• Manage incidents from initial intake through completion, ensuring timely updates, accurate troubleshooting, and appropriate escalation when needed.</p><p>• Support user account administration by handling provisioning, onboarding, offboarding, access updates, and device preparation for new and existing staff.</p><p>• Provide first-line assistance for business applications by addressing access requests, troubleshooting basic issues, and coordinating with application owners for deeper resolution.</p><p>• Oversee asset-related activities such as inventory tracking, equipment deployment, device refreshes, recovery, and retirement of outdated hardware.</p><p>• Maintain detailed service records, technical documentation, and knowledge base content within Freshservice or comparable ticketing platforms.</p><p>• Partner with infrastructure and operations teams on patching, maintenance support, incident response, and hands-on troubleshooting for on-site technical issues.</p><p>• Perform hands-and-eyes support for servers, network hardware, endpoint devices, and security remediation tasks as required.</p>
<p>The End User Support Analyst – provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>• Provide end-to-end client support via a ticketing system for local and remote users</p><p>• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access</p><p>• Support Office 365 administration, including user setup and ongoing maintenance</p><p>• Administer Exchange Online, including mailbox management and licensing</p><p>• Manage Intune and mobile device administration for laptops, tablets, and phones</p><p>• Support current and legacy Windows operating systems</p><p>• Administer Active Directory and Group Policy in a multi-domain organization</p><p>• Perform computer imaging, deployment, and lifecycle support</p><p>• Add, configure, and maintain workstations, laptops, and mobile devices</p><p>• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication</p><p>• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN</p><p>• Respond to system alerts and provide coverage for senior systems administration functions as needed</p><p>• Support conference room audio and video technology</p><p>• Assist with building security systems and local network connectivity in coordination with IT</p><p>• Support network printers and office automation systems</p><p>• Provide mobile device and endpoint support for both office-based and remote users</p><p><br></p><p>Interested candidates should submit resumes to sally.lander@roberthalf(.com) or call 612.249.0254.</p>
<p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
<p>We are looking for a detail-oriented Data Specialist to support manufacturing operations in the west metro, Minnesota by maintaining reliable product and production data. This position plays an important role in keeping core system information accurate and consistent so teams across planning, purchasing, operations, and finance can work from dependable records. The ideal candidate brings strong data entry capabilities, manufacturing familiarity, and a disciplined approach to data quality and governance.</p><p><br></p><p>Responsibilities:</p><p>• Create and update item master records with a high level of accuracy to support daily business operations.</p><p>• Maintain bills of material, routings, and related system records within their ERP to reflect current production requirements.</p><p>• Review submitted data for completeness and correctness before entry, resolving discrepancies with internal stakeholders as needed.</p><p>• Partner with teams across multiple manufacturing sites to ensure shared data standards are followed consistently.</p><p>• Monitor master data quality and make corrections that protect the integrity of planning, procurement, shop floor, and financial processes.</p><p>• Apply established governance practices to keep system information organized, controlled, and dependable.</p><p>• Support ongoing improvements to data maintenance procedures and help strengthen consistency across the organization.</p>
<p>We are looking for an Accounting Analyst to join a manufacturing organization in Lake Elmo, Minnesota on a contract basis with the potential for a permanent role. This role supports core accounting operations by helping maintain accurate financial records, preparing close-related entries, and assisting with reporting and reconciliations. The ideal candidate brings a solid foundation in accounting principles, strong attention to detail, and the ability to work effectively with colleagues across multiple departments.</p><p><br></p><p>Responsibilities:</p><p>• Support daily general ledger activity by reviewing financial data, maintaining account accuracy, and helping ensure records align with company accounting standards and GAAP.</p><p>• Prepare and post journal entries tied to monthly and year-end close activities, while assisting with consolidation and other routine closing tasks.</p><p>• Complete balance sheet reconciliations, investigate variances or unmatched items, and follow through on timely resolution of outstanding issues.</p><p>• Compile financial analyses and recurring reports for accounting leadership and internal business partners under established guidance.</p><p>• Contribute to accounts payable and accounts receivable processes as needed to support accurate transaction flow and account integrity.</p><p>• Assist with bank reconciliations and other cash-related accounting tasks to help confirm completeness and accuracy of recorded activity.</p><p>• Participate in internal and external audit support by gathering documentation, responding to requests, and helping organize supporting records.</p><p>• Identify opportunities to improve efficiency in day-to-day accounting procedures and support departmental projects or related assignments as needed.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for an Accounting Analyst to join a manufacturing organization in New Brighton, Minnesota in a contract capacity with the potential for a permanent position. This position supports core accounting operations through careful analysis, timely reporting, and accurate financial recordkeeping that helps leaders make informed business decisions. The role offers the opportunity to contribute to close activities, compliance efforts, and process improvements within a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile balance sheet and profit-and-loss accounts, research variances, and resolve discrepancies to maintain accurate financial records.</p><p>• Contribute to month-end, quarter-end, and year-end close activities by preparing journal entries, recording accruals, and analyzing financial fluctuations.</p><p>• Create recurring and ad hoc financial reports that provide management with clear insight into operating results and business performance.</p><p>• Support accounts payable, accounts receivable, and billing activities to help ensure timely and accurate transaction processing.</p><p>• Maintain thorough accounting documentation that aligns with internal policies, audit expectations, and control requirements.</p><p>• Assist with insurance-related administration, including renewal coordination, claims documentation, and communication with relevant internal and external parties.</p><p>• Prepare schedules and gather supporting records for internal and external audits while responding promptly to information requests.</p><p>• Identify opportunities to strengthen accounting workflows, improve controls, and increase efficiency through process enhancements and automation initiatives.</p><p>• Provide accounting support for foreign branch administration and participate in finance-related projects, including system upgrades and broader transformation efforts.</p><p>• Safeguard sensitive financial information while partnering effectively with cross-functional teams and completing additional assignments as needed.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
We are seeking a highly analytical, hands-on Data Analyst to support a business operating in a highly customized, non-standard environment. Every order, workflow, and dataset is unique creating complexity across quoting, production, shipping, and billing.<br><br>This role is not just about analyzing data, you will play a critical role in identifying where revenue is leaking, quantifying the impact, and helping fix the underlying process issues driving it. This is a 6-9 month project opportunity with the potential to extend. This project required 4 days on site. <br><br>What You’ll Be Solving<br><br>Revenue leakage caused by disconnects across quoting, production, shipping, and invoicing<br>Inaccuracies in freight billing and internal invoicing<br>Misalignment between front-end quoting systems and ERP execution.<br>Heavy reliance on manual Excel workarounds instead of scalable processes<br>Missed billing opportunities, including inflation adjustments and unbilled work<br>High variability in order structures, making data matching and reconciliation challenging<br><br><br>Key Responsibilities<br><br>Extract, integrate, and analyze data across operational systems.<br>Build and optimize SQL-based data models to align quoting, production, and billing data<br>Perform data matching and reconciliation<br>Identify and quantify revenue slippage across the Order-to-Cash (OTC) lifecycle<br>Analyze operational and sales data to uncover missed revenue opportunities<br>Develop advanced analytics using Excel and Python to validate findings<br>Partner with stakeholders across Finance, Operations, and IT to translate insights into action<br>Support improvements in data governance, reporting standards, and BI frameworks<br>Contribute to scalable, long-term solutions that eliminate manual workarounds<br><br>Required Experience<br><br>7–15+ years of experience in data analytics, business analysis, or related roles<br>Advanced SQL expertise (required)<br>Strong proficiency in Excel and Python for data analysis and automation<br>Experience working with ERP systems and quoting/order management platforms<br>Proven ability to work with messy, inconsistent datasets and derive actionable insights<br>Experience identifying and quantifying financial or operational leakage<br>Understanding of Order-to-Cash (OTC) processes and downstream impacts<br>Strong problem-solving mindset with the ability to work independently and drive analysis<br><br><br>Preferred (Nice to Have)<br><br>Exposure to AI-driven analytics or automation<br>Experience in manufacturing, custom production, or highly variable environments<br>Background improving data governance, reporting structures, or BI frameworks<br>Strong collaboration skills and willingness to ask questions and challenge assumptions<br><br>If you are interested in learning more about this opportunity, please reach out to Robert Half. <br><br>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.