<p>We are looking for a Help Desk/Desktop Support Analyst to join a services team. This position is well suited for someone who enjoys investigating technical issues, improving workflows, and supporting both recurring operations and project-driven work. The role combines hands-on troubleshooting, data-focused tasks, and cross-functional communication to help maintain reliable service and efficient execution.</p><p><br></p><p>Responsibilities:</p><p>• Manage recurring operational activities tied to client and internal projects, including processing requests, preparing reports, validating information, and distributing completed outputs.</p><p>• Perform website checks and content maintenance while supporting data-related work such as file updates, issue investigation, and load processing.</p><p>• Track incoming customer data to ensure it is received, reviewed, and reflected accurately in connected applications within expected timelines.</p><p>• Review current workflows to identify opportunities for greater efficiency, consistency, and quality, then support the rollout of process enhancements.</p><p>• Create and maintain clear documentation for procedures, updates, and newly introduced functionality.</p><p>• Provide regular status updates to leadership on project progress, risks, issues, and changes that may affect delivery.</p><p>• Monitor support channels, respond to questions, and address escalations in a timely and effective manner.</p><p>• Diagnose and resolve problems related to production data, system output, or website functionality to minimize disruption.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on and remote technical support for a Mac-based environment serving approximately 40 users. This contract opportunity with the potential to become permanent is ideal for someone who enjoys delivering responsive end-user support, maintaining reliable workplace technology, and contributing to a positive employee experience. The role includes one day onsite each week and requires a strong service mindset, sound troubleshooting ability, and comfort supporting essential collaboration and productivity tools.<br><br>Responsibilities:<br>• Deliver timely technical assistance for hardware, software, and access-related issues, ensuring users receive effective support with minimal disruption.<br>• Provide dedicated support for Apple devices, including MacBook Pro and MacBook Air systems, with a focus on setup, troubleshooting, maintenance, and user guidance.<br>• Help maintain office connectivity and assist with technology needs that support both onsite staff and remote team members.<br>• Administer and support key workplace platforms such as Jira, Confluence, Bitbucket, Slack, Microsoft Teams, and 1Password to keep daily operations running smoothly.<br>• Coordinate onboarding and offboarding activities for employees and contractors, including device preparation, account access, and recovery of company technology.<br>• Oversee the lifecycle of IT equipment by assisting with procurement, inventory tracking, deployment, maintenance, and retirement of assets.<br>• Work with external technology providers to evaluate services, manage ongoing relationships, and monitor vendor performance and agreements.<br>• Recommend and implement practical improvements to support processes and service workflows with an emphasis on usability and inclusivity.<br>• Assist with adherence to security and privacy standards by supporting established policies, access controls, and related operational practices.
<p><strong>Job Summary:</strong></p><p>We are seeking a professional and dependable Part-Time Front Desk Administrator to support daily office operations and serve as the first point of contact for visitors, clients and staff. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors in a friendly and professional manner. Based on general knowledge.</li><li>Answer, screen and direct incoming phone calls. Based on general knowledge.</li><li>Manage incoming and outgoing mail, packages and deliveries. Based on general knowledge.</li><li>Maintain the front desk area and ensure a welcoming office environment. Based on general knowledge.</li><li>Schedule appointments, meetings and conference rooms. Based on general knowledge.</li><li>Perform data entry, filing, scanning and general administrative support. Based on general knowledge.</li><li>Order and track office supplies as needed. Based on general knowledge.</li><li>Support various departments with clerical tasks and special projects. Based on general knowledge.</li></ul><p><br></p>
We are looking for a detail-oriented recruiting support specialist to coordinate interview logistics and help deliver a seamless hiring experience. This Long-term Contract position supports talent acquisition operations through scheduling, candidate communication, process tracking, and close collaboration with recruiters and hiring partners. The role requires regular onsite presence at least four days per week, with flexibility to work onsite up to five days based on business demand. Success in this position will come from strong organization, professionalism, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Organize and confirm interview schedules, ensuring candidates, interview teams, and stakeholders have accurate and timely information.<br>• Oversee interview-day coordination by guiding logistics, resolving issues quickly, and helping create a positive and welcoming candidate experience.<br>• Administer pre-employment steps such as required contingencies, status updates, and follow-through to keep hiring activity moving efficiently.<br>• Maintain accurate candidate and workflow records in Workday Recruiting and related business tools, while preparing updates and reports as needed.<br>• Collaborate with recruiters and hiring leaders to support execution of recruiting plans and improve coordination across the hiring process.<br>• Communicate clearly with candidates, employees, and external partners to provide responsive support and consistent follow-up.<br>• Contribute to special projects and process improvement efforts identified by talent acquisition leadership.<br>• Adapt to changing priorities, scheduling demands, and business needs while maintaining quality and attention to detail.