<p>We are looking for an experienced Applications Architect to lead the design and implementation of integration solutions for enterprise systems. This role involves creating seamless data exchanges and achieving system interoperability across cloud platforms, internal applications, and third-party services.</p><p><br></p><p>Responsibilities:</p><p>• Develop strategic integration frameworks with a focus on event-driven architectures, such as Apache Kafka.</p><p>• Design and implement robust integration solutions using APIs, messaging systems, file transfers, and database connectors.</p><p>• Provide architectural leadership for solutions utilizing the MuleSoft Anypoint Platform.</p><p>• Establish and enforce integration standards, security protocols, and governance practices.</p><p>• Collaborate with cross-functional teams to translate business objectives into scalable integration designs.</p><p>• Support and oversee transitions between platforms, such as from Azure to Anypoint Cloud 2.0, ensuring minimal disruption.</p><p>• Monitor and optimize integration performance using tools like Azure Monitor, Application Insights, and MuleSoft.</p><p>• Lead the integration of manufacturing-related systems with enterprise applications.</p><p>• Document system interactions through detailed architectural diagrams and integration flowcharts.</p><p>• Offer technical expertise to resolve incidents and ensure service reliability.</p>
<p>A leading healthcare technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic role offers the opportunity to guide a high-performing group through a period of transition, drive operational improvements, and shape future support practices.</p><p><br></p><p>• Evaluate and optimize Freshdesk usage, especially queue setup and AI support features.</p><p>• Enhance client self-service capabilities using AI and data trend analysis.</p><p>• Lead and provide work direction to the service desk team.</p><p>• Act as a voice in incident response, including serving as incident commander when needed.</p><p>• Implement ITIL-aligned processes and best practices.</p><p>• Assess current support structure and recommend operational changes.</p>
