12 Results for Customer Service Specialist Jobs in Minneapolis, MN

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Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position OverviewWe are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service. Responsibilities<ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul>
2026-09-25T00:00:00Z

Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul>
2026-09-15T00:00:00Z

Customer Service Representative

Bloomington, Minnesota
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are seeking a Customer Service Representative to support customers by handling incoming inquiries, documenting requests, and coordinating follow-up actions. This role is ideal for someone who enjoys helping others, stays organized in a fast-paced environment, and can effectively manage multiple priorities while providing excellent service. Responsibilities:<ul><li>Answer inbound customer calls and gather information regarding questions, concerns, or service needs.</li><li>Accurately document customer interactions and maintain up-to-date records.</li><li>Create and manage service requests, ensuring issues are routed to the appropriate team for resolution.</li><li>Communicate professionally with customers while providing updates and assistance as needed.</li><li>Handle a high volume of calls and requests while maintaining attention to detail.</li><li>Make outbound calls to obtain additional information, provide status updates, or follow up on open requests.</li><li>Collaborate with internal departments to ensure timely resolution of customer concerns.</li><li>Monitor and track open requests to help ensure an efficient customer experience.</li><li>Maintain accurate records and follow established processes and service standards.</li><li>Provide general administrative and customer support as needed.</li></ul>
2026-09-29T00:00:00Z

Customer Service Representative

Eden Prairie, Minnesota
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Minneapolis, Minnesota
remote
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Customer Service Representative to support prospective students, applicants, and learners. This Long-term Contract position focuses on delivering a positive first impression through high-volume phone and chat interactions while helping individuals connect with the right resources quickly. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized in a fast-paced, service-driven higher education environment. Responsibilities:• Conduct high-volume outbound outreach to prospective students and applicants who have expressed interest in educational programs.• Respond to inbound calls and chat inquiries with professionalism, warmth, and a customer-focused approach.• Assess each interaction carefully to identify needs and route individuals to the most appropriate department or team member.• Contribute to a range of calling initiatives based on departmental priorities and enrollment support needs.• Assist prospects, applicants, and current learners by providing timely guidance and ensuring a smooth service experience.• Maintain productivity and accuracy while managing a demanding daily call volume and multiple workstreams.• Complete assigned administrative support duties that help the team meet service and outreach goals.
2026-09-28T00:00:00Z

Customer Service Representative

Minneapolis, Minnesota
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a Customer Service Representative to join our client's team within the life insurance industry. This role is responsible for supporting policyholders, beneficiaries, and agents by answering questions, resolving issues, and providing excellent service throughout the life insurance policy lifecycle. The ideal candidate is professional, empathetic, detail-oriented, and comfortable handling sensitive customer conversations.Key Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from customers, policyholders, and agents</li><li>Assist with questions related to life insurance policies, coverage, billing, claims status, beneficiary updates, and policy changes</li><li>Explain policy information clearly and accurately while maintaining compliance with company standards and regulations</li><li>Process service requests such as address changes, payment updates, policy reinstatements, and documentation requests</li><li>Research and resolve customer concerns in a timely and professional manner</li><li>Document all customer interactions and account updates in internal systems</li><li>Coordinate with underwriting, claims, billing, and other internal departments as needed</li><li>Maintain confidentiality when handling personal and financial information</li><li>Meet service level expectations for response time, quality, and customer satisfaction</li></ul>
2026-09-21T00:00:00Z

Customer Service Representative

Golden Valley, Minnesota
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Customer Service Representative to support a busy customer service operation in Golden Valley, Minnesota. This is a Contract position suited for someone who communicates clearly, stays organized, and enjoys helping customers over the phone. The person in this role will handle incoming inquiries, process orders accurately, and provide responsive service that creates a positive customer experience. Responsibilities: • Respond to inbound customer calls with professionalism, empathy, and clear communication. • Enter customer orders accurately and confirm details to ensure timely processing. • Assist customers with questions about products, services, order status, and general account needs. • Make outbound calls when follow-up is needed to resolve issues or gather missing information. • Document customer interactions thoroughly and maintain accurate service records. • Address concerns efficiently by identifying solutions and escalating more complex matters when appropriate. • Support daily call center activities while meeting service expectations for quality and responsiveness.
2026-09-28T00:00:00Z

Customer Success Specialist

Golden Valley, Minnesota
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a Customer Success Specialist to join a Contract position supporting a service-focused team in Golden Valley, Minnesota. This role centers on guiding clients and families through compliance-related timekeeping requirements, resolving usage issues, and ensuring follow-through through proactive outreach. The ideal candidate is comfortable making outbound calls, documenting interactions carefully, and navigating a fast-moving environment where strong judgment and organization are essential. In addition to client support, this person will contribute to reporting, administrative coordination, and compliance tracking through the end of the assignment. Responsibilities: • Reach out proactively to clients, family members, and service participants identified through compliance reports to address timekeeping and app usage issues. • Review spreadsheets and reporting data to identify accounts requiring attention, prioritize follow-up, and maintain accurate status updates. • Explain compliance expectations in a clear and supportive manner, helping users understand how to properly complete clock-in and clock-out activities. • Troubleshoot common user challenges such as app navigation, connectivity concerns, and location-setting problems, and guide individuals toward resolution. • Record conversations, next steps, and outcomes in internal systems so the team has reliable documentation and visibility into progress. • Monitor unresolved cases and reconnect with clients as needed to confirm that corrective actions have been completed successfully. • Escalate technical or system-related concerns to the appropriate internal contacts when issues cannot be solved through standard support. • Assist with additional operational tasks, including report generation, spreadsheet maintenance, records updates, follow-up tracking, and other compliance-related administrative projects.
2026-09-28T00:00:00Z

Order Entry Specialist

Eden Prairie, Minnesota
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a detail-oriented Order Entry Specialist to support daily order processing and administrative operations. This role is responsible for accurately entering customer orders, reviewing information for accuracy, coordinating with internal teams, and ensuring orders are processed in a timely manner. The ideal candidate is organized, dependable, and thrives in a fast-paced environment. Key Responsibilities<ul><li>Accurately enter customer orders into company systems and databases.</li><li>Review orders for completeness and verify pricing, quantities, and product information.</li><li>Communicate with customers regarding order status, updates, and inquiries.</li><li>Coordinate with sales, warehouse, production, and customer service teams to ensure timely order fulfillment.</li><li>Maintain accurate records and documentation related to customer orders.</li><li>Resolve order discrepancies and assist with troubleshooting issues.</li><li>Track order progress and provide updates as needed.</li><li>Respond to phone calls, emails, and other customer requests in a professional manner.</li><li>Assist with general administrative and data entry tasks.</li></ul>
2026-09-16T00:00:00Z

Data Specialist & Technical Support

Edina, Minnesota
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for a Data Specialist & Technical Support team member to join a service-focused team in Minnesota. This position combines hands-on technical troubleshooting with data analysis, reporting, and client system support to help keep daily operations accurate and efficient. The ideal candidate brings strong analytical ability, advanced Excel expertise, and practical experience working with databases and system-generated data. Success in this role requires clear communication, careful attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: • Oversee data uploads and related processing tasks, ensuring information is entered, validated, and completed with a high level of precision. • Configure and onboard new clients within internal platforms, confirming setup details are accurate and aligned with operational needs. • Develop and run database queries to extract, review, and verify information stored in Microsoft SQL Server environments. • Examine technical and data-related issues to identify inconsistencies, determine root causes, and support timely resolution. • Prepare recurring and one-time reports that provide clear, reliable information for business and operational use. • Review large data sets to detect errors, irregularities, and performance concerns affecting system accuracy. • Compare data across interfaces, uploads, reports, and database records to confirm consistency and completeness. • Document troubleshooting steps, query logic, findings, and recommended solutions to support knowledge sharing and process consistency. • Partner with internal teams to gather requirements, communicate issue status, and recommend improvements to reporting, data quality, and operational workflows.
2026-09-29T00:00:00Z

Telecommunications Specialist

St. Paul, Minnesota
onsite
Temporary / Contract
63.3365 - 73.337 USD / Hourly
We are looking for an experienced Telecommunications Specialist to support enterprise voice and communication systems. This role is ideal for a self-directed individual who can step into an active environment, assess priorities quickly, and keep critical telecom work moving forward with limited oversight. The position offers the opportunity to contribute hands-on expertise across telephony infrastructure, user communication needs, and project coordination while partnering with technical teams and business stakeholders. Responsibilities:• Manage enterprise telephony activities, including call routing design, auto attendants, hunt groups, number management, and E911 configuration.• Take ownership of ongoing telecom initiatives by reviewing current progress, identifying open items, and driving remaining work through completion.• Support and maintain IP telephony and UCaaS-related services to ensure reliable voice connectivity across the organization.• Coordinate number portability efforts and work with carriers or service providers to resolve provisioning and PSTN connectivity issues.• Provide technical guidance on Avaya-based environments and assist with telecom-related changes tied to broader platform updates.• Communicate clearly with IT teams, end users, and leadership to share status updates, surface risks, and align on next steps.• Travel to company sites as needed to assist with telecom assessments, implementation tasks, or issue resolution.• Document configurations, decisions, and action plans to keep telecom operations organized and accessible for stakeholders.
2026-09-25T00:00:00Z

Supply Chain Specialist

Saint Paul, Minnesota
onsite
Temporary to Hire
26.125 - 30.25 USD / Hourly
We are looking for a detail-oriented Supply Chain Specialist to support procurement and contract administration for a higher education institution in Saint Paul, Minnesota. This contract position offers a path to a permanent role and is ideal for someone who can balance timely purchasing activity with careful review of service agreements while maintaining compliance with public sector standards. The role works closely with campus departments, vendors, and external partners to keep purchasing and contracting processes organized, accurate, and responsive to business needs. Responsibilities:• Oversee day-to-day purchasing activities, ensuring transactions align with institutional guidelines and applicable procurement requirements.• Review, prepare, and route purchase orders in Workday, confirming completeness, accuracy, and timely distribution to the appropriate parties.• Draft, update, and process service and operational contracts using established templates while coordinating with legal and governing offices as needed for compliance.• Remove nonstandard edits and reconcile contract language to match approved terms before execution.• Support agreements for a variety of needs, including facilities-related services, guest speakers, and other departmental engagements.• Maintain organized procurement and contract records, monitor financial details, and resolve discrepancies to support accurate documentation and reporting.• Communicate with internal stakeholders and vendors to provide clear status updates, gather required information, and keep purchasing and contract workflows moving efficiently.• Assist with procurement activity in systems such as Workday and Jaggaer Marketplace, including transaction tracking and related administrative support.• Contribute to the overall effectiveness of the department by handling additional assigned duties and promoting dependable business partnership across the organization.
2026-09-22T00:00:00Z

12 results for Customer Service Specialist in Minneapolis, MN