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16 results for Overnight3rd Shift Customer Service Representative in Eagan, MN

Patient Services Registrar - 3rd Shift

Minneapolis, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is partnering with a reputable healthcare facility in Minneapolis, MN that is in search of a 3rd Shift Patient Services Registrar to support their emergency department from 11:30 PM to 8:00 am. This contract position is responsible for welcoming patients, completing accurate registration, and ensuring insurance and demographic information is properly documented for emergency and acute behavioral health encounters. The ideal candidate brings prior registration experience, strong customer service skills, and the ability to manage fast-moving administrative work during night shifts, including weekends and holidays as needed. Responsibilities:• Greet patients and begin the intake process for emergency and acute psychiatric services with professionalism and empathy.• Enter and maintain complete registration records in Epic, ensuring patient information is accurate and up to date.• Review identification, insurance cards, and related paperwork while obtaining required signatures and supporting documents.• Confirm insurance coverage and gather claim-related details for motor vehicle, workers’ compensation, and other visit types.• Process patient copay collections and complete all front-end registration tasks associated with each encounter.• Update demographic information and scan or copy documents into the appropriate record to support complete documentation.• Deliver patient-centered service while handling sensitive information with discretion and a strong commitment to ethical standards.• Support continuous registration operations during assigned night shifts, including every other weekend and holiday coverage based on department needs.Robert
2026-07-30T00:00:00Z

Sr. Customer Service Representative

Edina, MN
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a Sr. Customer Service Representative to support customers by handling order-related questions and delivering timely, accurate assistance. This contract opportunity with permanent potential and offers the chance to join a positive environment where service, coordination, and problem-solving are essential. The person in this role will work closely with internal partners to address customer concerns, maintain clear communication, and help create a smooth order experience from inquiry through resolution. Responsibilities:<ul><li>Respond to customer questions about orders with professionalism, accuracy, and a strong focus on service.</li><li>Partner with teams such as logistics, warehouse, and billing to research concerns and resolve order issues efficiently.</li><li>Maintain detailed records of customer interactions and follow-up actions in the company CRM system.</li><li>Recognize situations that require additional support and route more complex matters to leadership or experienced representatives.</li><li>Monitor open items and follow through to completion to help the team meet service and resolution goals.</li><li>Anticipate customer needs by recommending practical solutions that improve the overall client experience.</li><li>Share feedback and observations with teammates to support process improvements and a collaborative work environment.</li><li>Learn internal products, services, and workflows quickly in order to provide dependable information and support.</li><li>Use communication and office software tools to manage email correspondence, documentation, and daily customer service activities</li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a customer-focused detail oriented to join our team as a Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing support, answering questions, and helping resolve issues in a timely and detail oriented manner. The ideal candidate is an excellent communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities: Assist customers by phone, email, and other communication channels. Address customer questions, concerns, and service requests with professionalism and empathy. Resolve customer issues efficiently while maintaining a positive customer experience. Document customer interactions and update records accurately in company systems. Follow up on customer inquiries to ensure timely resolution and satisfaction. Work collaboratively with internal departments to address customer needs and resolve complex issues. Provide information about products, services, policies, and procedures. Identify customer needs and offer appropriate solutions. Process orders, applications, account updates, and other customer requests accurately. Contribute to ongoing efforts to enhance customer service processes and overall customer satisfaction. Maintain a thorough understanding of company products and services to effectively support customers.
2026-07-21T00:00:00Z

Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
25.65 - 29.7 USD / Hourly
We are looking for a Spanish Bilingual Technical Customer Service Representative to join a manufacturing team in White Bear Lake, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, solving product-related questions, and communicating technical information in a clear and supportive way. The role focuses on guiding customers toward the right tooling solutions while working closely with internal partners and external contacts to deliver excellent service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and helpful solutions related to tooling products and services.• Evaluate customer applications, specifications, and prints to identify product recommendations that align with operational needs.• Explain technical tooling information in a way that is easy for customers to understand, helping them make informed decisions.• Process customer orders and complete accurate data entry while maintaining organized records and clear communication throughout the order cycle.• Partner with co-workers, sales representatives, designers, and distribution contacts to address customer needs and support successful outcomes.• Handle both inbound and outbound customer communication to resolve questions, follow up on requests, and strengthen ongoing relationships.• Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations.• Take on additional customer support or administrative tasks as needed to meet team goals and department priorities.
2026-07-30T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for an organized Customer Service Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract to hire position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities:• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards
2026-07-31T00:00:00Z

Customer Service Representative

Burnsville, MN
onsite
Permanent / Full Time
41600 - 54080 USD / Yearly
We're partnering with a well-established, third-generation family-owned organization that has built a strong reputation for exceptional customer service, long-term employee retention, and lasting relationships within the Twin Cities community. This is an excellent opportunity for someone seeking a stable, long-term career with a company that values teamwork, reliability, and delivering an outstanding customer experience. In this role, you'll serve as the central point of coordination between customers and field technicians, helping ensure service appointments run smoothly while providing exceptional support throughout every customer interaction. If you enjoy staying organized, juggling multiple priorities, and being part of a collaborative office environment where your work truly makes a difference, we'd love to connect with you. Responsibilities:• Enter and maintain accurate customer and account details in company systems to keep service records current and complete.• Coordinate installation and service appointments while organizing technician schedules for efficient daily routing.• Welcome visitors, assist with front counter interactions, and provide support for in-person customer needs and product inquiries.• Build working knowledge of the company’s water treatment products and services to respond clearly to customer questions.• Manage incoming sales and service leads, ensuring timely follow-up and proper assignment to the appropriate team members.• Handle phone and email communications effectively, resolving customer concerns or directing requests to the right department.• Support ongoing account maintenance by updating information, tracking requests, and helping ensure smooth service delivery.
2026-07-30T00:00:00Z

Customer Service Representative

Wayzata, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
Our client is seeking a friendly, professional, and dependable Customer Service Representative to join their team in the Twin Cities. This fully on-site role is ideal for someone who enjoys helping customers, solving problems, and creating a positive experience through strong communication and responsive support.Key Responsibilities<ul><li>Serve as a primary point of contact for customers by phone, email, and in person as needed</li><li>Respond to customer inquiries, resolve issues, and provide accurate information in a timely manner</li><li>Process orders, account updates, service requests, and other customer transactions</li><li>Document customer interactions, concerns, and resolutions in internal systems</li><li>Coordinate with internal departments to ensure timely follow-up and issue resolution</li><li>Maintain a high level of professionalism and customer care in every interaction</li><li>Assist with billing questions, product or service information, and general support needs</li><li>Track recurring issues and escalate complex concerns when appropriate</li><li>Support administrative and operational tasks related to customer service activities</li><li>Help contribute to a positive, team-oriented office environment</li></ul>
2026-07-16T00:00:00Z

Customer Service Representative

Eagan, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery for a firm in Eagan, Minnesota. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment. Responsibilities:Respond to customer inquiries via phone, email, and chatResolve issues efficiently while maintaining a positive attitudeDocument customer interactions and update account informationCollaborate with internal teams to ensure timely resolution of concernsProvide product or service information clearly and accuratelyFollow up with customers to ensure satisfaction and issue closureMaintain knowledge of company policies and proceduresSupport special projects and administrative tasks as needed
2026-07-20T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-07-20T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Key Responsibilities:<ul><li>Serve as the primary point of contact for policyholders via phone, email, and chat.</li><li>Respond to customer inquiries regarding insurance policies, coverage, billing, claims, and account updates.</li><li>Assist customers with policy changes, renewals, cancellations, and endorsements.</li><li>Accurately document customer interactions and maintain detailed records within company systems.</li><li>Educate customers on insurance products, coverage options, and policy benefits.</li><li>Process payments, issue proof of insurance, and update customer information as needed.</li><li>Collaborate with underwriters, claims adjusters, and other internal teams to resolve customer issues.</li><li>Follow compliance guidelines and ensure adherence to insurance regulations and company policies.</li><li>Investigate and resolve customer concerns while providing exceptional service and support.</li></ul>
2026-07-20T00:00:00Z

Benefits Customer Service Representative

Edina, MN
onsite
Temporary / Contract
21 - 23 USD / Hourly
Position DescriptionWe are seeking a customer-focused professional to join a Benefits Administration team supporting members and employer groups with benefit-related inquiries. This role combines customer service, call center support, and administrative responsibilities while helping individuals navigate benefit plans, enrollment changes, account updates, and general benefit-related questions. The ideal candidate is a strong communicator who enjoys problem-solving, learning complex information, and delivering a high-quality customer experience in a fast-paced environment. Key Responsibilities<ul><li>Respond to inbound customer inquiries regarding benefits, enrollment, coverage, and account updates.</li><li>Assist customers with benefit-related questions, plan changes, and administrative requests.</li><li>Research and resolve customer concerns while providing accurate and timely information.</li><li>Document customer interactions and maintain accurate records within company systems.</li><li>Navigate multiple platforms and CRM systems to access and update account information.</li><li>Process benefit-related transactions and administrative requests.</li><li>Deliver exceptional customer service while handling sensitive or complex conversations.</li><li>Partner with team members to ensure service levels and customer satisfaction goals are met.</li><li>Adapt to changing processes, systems, and business needs during peak enrollment periods.</li></ul>
2026-08-03T00:00:00Z

Patient Services Registration - 2nd Shift

Minneapolis, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dedicated Patient Services Registration Specialist to join the Emergency and Acute Psych Services department in Minneapolis, Minnesota. In this long-term contract role, you will assist with patient arrivals and registrations, ensuring accurate documentation and a smooth process for all involved. This position requires a second shift schedule of 3:30 PM - 12:00 AM, with a schedule that includes 32-40 hours per week, every other weekend, and some holiday coverage. Responsibilities:• Register patients promptly and accurately using the Epic operating system for Emergency and Acute Psych Services.• Collect and verify patient information, including insurance details, demographic updates, and necessary documentation.• Obtain required signatures and ensure all documents are scanned and filed appropriately.• Facilitate the collection of co-pays and other payment responsibilities as part of the registration process.• Provide exceptional customer service to patients and their families, maintaining a patient-centered approach.• Address inquiries about auto, workers’ compensation, and other specific visit types with professionalism.• Ensure compliance with ethical standards and departmental policies while handling sensitive information.• Collaborate with team members to maintain an organized and efficient registration process.• Assist with clerical duties, such as photocopying and scanning documents, to support operational needs.• Adapt to a dynamic work environment, including evening and weekend shifts, as required.
2026-07-30T00:00:00Z

SPANISH BILINGUAL Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a Spanish Bilingual Customer Service Representative to join our team in Minneapolis, Minnesota. This is an onsite role for a customer-focused professional who is passionate about helping others and delivering excellent service in both English and Spanish.The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle a high volume of customer interactions with professionalism and empathy. Key Responsibilities:<ul><li>Provide exceptional customer service to clients and customers in both English and Spanish</li><li>Answer incoming calls, emails, and other inquiries in a timely and professional manner</li><li>Resolve customer issues, complaints, and questions efficiently</li><li>Maintain accurate customer records and update information in internal systems</li><li>Process orders, account updates, and service requests as needed</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Support team goals by meeting service and productivity expectations</li><li>Build positive relationships with customers and ensure a strong customer experience</li></ul>
2026-07-27T00:00:00Z

Patient Services Registrar - 2nd Shift

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a detail-oriented Patient Services Registrar to support emergency department registration operations in Minneapolis, Minnesota, specifically for 2nd shift from 3:30 pm to midnight. This is a contract position offering 32-40 hours per week on an evening schedule that includes 3-4 weekdays, every other weekend, and holiday coverage based on staffing needs. The person in this role will help create a smooth arrival experience for patients by managing registration tasks accurately, handling sensitive information professionally, and delivering service with compassion in a fast-paced healthcare setting. Responsibilities:• Welcome patients and complete intake and registration activities for emergency and acute psychiatric services with accuracy and professionalism.• Enter and maintain patient information in Epic, ensuring records remain current, complete, and aligned with department standards.• Review identification, consent forms, and related documents, then collect signatures and scan or file materials appropriately.• Confirm insurance coverage and gather billing-related details, including information tied to motor vehicle claims, workers’ compensation, and other visit types.• Process co-pay collections and carry out all front-end registration duties required to prepare each patient encounter correctly.• Communicate clearly with patients, families, and internal teams to support a service-focused and respectful registration experience.• Protect confidential information and perform all duties in accordance with high ethical standards and healthcare privacy expectations.
2026-07-30T00:00:00Z

Call Center Representative

Wayzata, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client is seeking a professional, dependable, and customer-focused Call Center Representative to join their team in the Twin Cities. This fully on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can manage a high volume of calls while delivering excellent service.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional and timely manner</li><li>Respond to customer inquiries, resolve issues, and provide accurate information regarding products, services, or accounts</li><li>Document customer interactions, concerns, and resolutions in internal systems</li><li>Escalate complex issues to the appropriate department or supervisor when needed</li><li>Meet call handling, quality, and service expectations</li><li>Support customers with account updates, order status, scheduling, billing questions, or general service needs</li><li>Maintain strong knowledge of company products, services, and internal processes</li><li>Follow established procedures, scripts, and compliance guidelines as required</li><li>Collaborate with team members and internal departments to ensure a positive customer experience</li><li>Perform additional administrative or service-related duties as assigned</li></ul>
2026-07-16T00:00:00Z

Call Center Specialist

Minneapolis, MN
onsite
Temporary / Contract
20 - 22 USD / Hourly
Position OverviewWe are seeking a dedicated and customer-focused Call Center Specialist to join our growing team. In this role, you will be the primary point of contact for customers, handling inbound and outbound calls while delivering exceptional service and support. The ideal candidate is a strong communicator who enjoys helping others, solving problems, and working in a fast-paced environment. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Assist customers with account inquiries, orders, products, services, and general questions.</li><li>Resolve customer concerns and provide accurate information in a timely manner.</li><li>Document customer interactions and update records within company systems.</li><li>Research issues and escalate complex matters when necessary.</li><li>Maintain a positive and professional demeanor while providing outstanding customer service.</li><li>Meet established call center performance goals, including quality, productivity, and attendance standards.</li><li>Navigate multiple computer systems while managing customer interactions.</li><li>Collaborate with team members and leadership to ensure customer satisfaction.</li></ul>
2026-07-22T00:00:00Z