We are looking for a dedicated Customer Experience Specialist to join our team in Cottage Grove, Minnesota. This Contract-to-permanent position offers an excellent opportunity to support customers through various stages of their service journey while contributing to team success and fostering growth. The role is designed to include hands-on training and gradual integration into advanced responsibilities.<br><br>Responsibilities:<br>• Provide exceptional support by managing inbound and outbound customer calls with attention to detail and efficiency.<br>• Create, document, and close service requests while ensuring accuracy and timeliness.<br>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding concerns.<br>• Schedule technician appointments and conduct virtual assessments to streamline service delivery.<br>• Adhere to quoting protocols and compliance guidelines to maintain service standards.<br>• Collaborate with team members to promote productivity, engagement, and cross-functional support.<br>• Log and document customer interactions to ensure comprehensive service records.<br>• Maintain awareness of service dashboards and cycle times to optimize efficiency.<br>• Participate in quality assurance processes and skill development opportunities to enhance capabilities.
<p>We are looking for a dedicated Customer Service Representatives to join our client as their busy season is coming up. In this long-term contract position, you will play a key role in providing exceptional support to clients by managing inquiries, resolving issues, and ensuring satisfaction. If you thrive in a fast-paced environment and have a passion for helping others, we encourage you to apply. Responsibilities:</p><ul><li>Respond promptly to inbound calls, addressing customer inquiries and concerns with professionalism.</li><li>Handle outbound calls as needed to follow up on customer requests or provide updates.</li><li>Utilize data entry skills to accurately record customer information and interactions.</li><li>Manage email correspondence, ensuring timely and clear communication with clients.</li><li>Apply de-escalation techniques to resolve conflicts and ensure customer satisfaction.</li><li>Collaborate with team members to improve service delivery and resolve complex issues.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.<br>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.<br>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.<br>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.<br>• Translate verbal communications into clear and concise written documentation as required.<br>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.<br>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.<br>• Monitor and meet performance metrics related to accuracy, quality, and attendance.<br>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.<br>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.
<p>We are looking for a Customer Service Representative to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul>
We are looking for a motivated Customer Service Representative to join our team in Minneapolis, Minnesota. In this long-term contract position, you'll play a key role in delivering outstanding service to prospective learners and applicants in the higher education industry. The ideal candidate will excel in communication and thrive in a metrics-driven environment while building meaningful connections with callers.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to leads, opportunities, and applications to engage prospects and provide valuable information.<br>• Make outbound calls to individuals who have requested details about programs, ensuring their questions are answered effectively.<br>• Collaborate on additional call campaigns based on organizational priorities and needs.<br>• Assess the needs of prospects and efficiently redirect them to the appropriate team or individual, often making over 100 calls a day.<br>• Offer a positive and welcoming first impression for inbound callers and online chat inquiries.<br>• Identify the caller’s requirements and ensure seamless transfers to the correct department or team.<br>• Provide support to prospects, applicants, and learners by addressing their inquiries and assisting with their needs.<br>• Share best practices and insights with team members to improve overall customer service.<br>• Perform administrative tasks as assigned, contributing to the smooth operation of the team.
<p>We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota, as a Dispatcher. This long-term contract position requires someone who thrives in a fast-paced environment and excels at managing multiple priorities. The role involves coordinating service requests, supporting technicians, and ensuring seamless communication with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including service inquiries, crisis situations, follow-ups, and informational requests.</p><p>• Create and manage dispatch tickets for service calls, ensuring accuracy and timeliness.</p><p>• Assign service technicians to calls and conduct post-service debriefs to gather feedback.</p><p>• Update technician schedules and availability within company systems.</p><p>• Oversee the dispatch board and maintain an organized service schedule.</p><p>• Analyze workload forecasts to optimize resource allocation and scheduling.</p><p>• Provide technicians with essential information and ongoing support during service calls.</p><p>• Monitor and update service tickets, ensuring all details are accurate and current.</p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. This role offers the opportunity to make a difference in the healthcare industry by providing exceptional support and service to patients and customers. If you thrive in a fast-paced environment and have a passion for helping others, this position may be the perfect fit for you.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues with professionalism and empathy.<br>• Maintain accurate and timely documentation of interactions with patients and clients using internal systems.<br>• Assist in scheduling appointments, processing authorizations, and managing claims to ensure seamless service delivery.<br>• Adhere to established performance standards, including metrics for accuracy, quality, and attendance.<br>• Provide support to colleagues and supervisors by handling paperwork and resolving patient-related concerns.<br>• Identify potential financial, medical, or legal risks during customer interactions and follow appropriate protocols.<br>• Translate verbal information into clear and concise written documentation according to company guidelines.<br>• Act as a patient advocate by exchanging complex and sensitive information to facilitate care and support.<br>• Utilize Microsoft Office Suite and other tools effectively to manage daily tasks and responsibilities.<br>• Ensure compliance with company policies and procedures while delivering services within established timeframes.
About the Role: You’ll play an essential role by connecting with end-users of company products to ensure their product experience is positive. The position includes a mixture of outgoing and incoming calls, product complaint handling, overseeing our website chat functionality, and supporting the Patient Assistance Program to provide supplies to individuals in need. Candidates must be bilingual in Spanish and English to effectively communicate with a diverse consumer base and deliver exceptional service. <br> Key Responsibilities: High-volume outgoing calls to consumers already using our products. Conduct inbound call support for consumer inquiries. Communicate professionally on sensitive healthcare topics such as anatomical functions. Stay updated on product knowledge, competing products, and market dynamics. Demonstrate expertise in handling all consumer inquiries for healthcare supplies. Thoroughly document consumer interactions and profiles in CRM systems with attention to data quality. Identify sales opportunities during service calls and collaborate with the Consumer Sales team. Work toward achieving call and quality targets. Generate reports and fulfill additional duties as assigned.
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Eden Prairie, Minnesota. In this role, you will play a key part in delivering exceptional service to members and providers while addressing their inquiries and concerns. If you are skilled in communication, problem-solving, and building strong relationships, this position offers a rewarding opportunity to make a positive impact.<br><br>Responsibilities:<br>• Resolve customer inquiries efficiently by addressing concerns on the first call and navigating through computer systems to provide accurate information.<br>• Communicate effectively and positively to foster strong relationships with members and providers.<br>• Actively listen and ask relevant questions to identify customer needs while accurately documenting information in internal systems.<br>• Investigate complex issues using multiple databases and collaborate with support teams to ensure timely resolution.<br>• Partner with colleagues to address escalated concerns and deliver solutions.<br>• Meet established performance metrics, including call quality, efficiency, customer satisfaction, and attendance.<br>• Exhibit empathy and professionalism while responding to customers and building rapport.<br>• Apply critical thinking to analyze problems and develop effective solutions.<br>• Maintain accurate records and perform data entry tasks as required.<br>• Schedule appointments and manage correspondence through email and other communication channels.
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>Robert Half in Minneapolis is seeking an Accounts Payable Specialist! The Accounts Payable Specialist will be expected to handle high volume matching, batching and coding invoices. Other responsibilities include processing expense reports, updating and reconciling sub-ledger to the general ledger and processing checks. </p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>Our client is seeking a contract Accounts Payable Specialist to become an integral part of its rapidly growing team. As the Accounts Payable Specialist, you will match and batch code, resolve A/P issues, process expense reports, update and reconcile sub-ledger to G/L, and process checks. You will report to the Accounting Manager and have opportunity for career growth and quick advancement within this dynamic department.</p><p> </p><p>Responsibilities</p><p>- Primary responsibility is to handle the administrative and clerical needs of the AP/Finance Department</p><p>- Execute daily processes and controls accurately and in a timely manner; provide compliance with Company policies</p><p>- Providing customer service to internal business partners</p><p>- Providing internal and external audit assistance as required</p><p>- Open, sort and distribute daily department mail</p><p>- Sort, log, photocopy, and file invoices, checks, and other documents</p><p>- Verify, log and mail checks, including expediting special handling</p><p>- Perform special projects as assigned</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a detail-oriented Commercial Loan Operations Specialist to join our client's team in in the Twin Cities. In this role, you will manage, and process various post-closing tasks related to commercial and construction loan transactions while ensuring compliance with company policies and procedures. This is a great opportunity to contribute to a dynamic team and play a key role in supporting long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Monitor loan pipelines to ensure timely completion of recurring tasks, such as receiving final documentation and updating project statuses.</p><p>• Handle loan modifications, and efficiently and within deadlines.</p><p>• Organize and store required documentation properly within the system, minimizing the use of shared drives.</p><p>• Process and review draw requests, ensuring all interim and final draws comply with established procedures and guidelines.</p><p>• Collaborate with builders, borrowers, and inspection companies to ensure smooth execution of construction loans.</p><p>• Safeguard wire transfers by implementing fraud-prevention measures during draw disbursements.</p><p>• Maintain accurate and up-to-date records in project management systems.</p><p>• Deliver exceptional customer service by addressing client inquiries and providing timely assistance.</p><p>• Adhere to company policies, federal and state regulations, and information security standards in all activities.</p>
<p>We are looking for an experienced Epicor Application Specialist to join our team. In this role, you will oversee the implementation, maintenance, and optimization of the Epicor ERP system across our manufacturing operations. The ideal candidate will collaborate with stakeholders to ensure system alignment with business objectives, improve efficiency, and support continuous improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and design business processes within the Epicor ERP system to enhance efficiency and ensure data accuracy across manufacturing, inventory, supply chain, and finance.</p><p>• Configure, maintain, and support various Epicor modules, including manufacturing, inventory management, supply chain, finance, and customer service.</p><p>• Develop and customize BAQs, reports, dashboards, BPMs, and data directives to improve data visibility and system functionality.</p><p>• Facilitate integration and data workflows between Epicor and other business systems to ensure seamless operations.</p><p>• Provide comprehensive training and documentation to end-users on Epicor processes and best practices.</p><p>• Troubleshoot and resolve technical and functional issues related to Epicor ERP, collaborating with IT and business teams.</p><p>• Participate in project teams for new Epicor module rollouts or system upgrades, ensuring smooth implementation and user adoption.</p><p>• Stay informed about Epicor updates and industry trends to recommend system improvements.</p><p>• Support continuous improvement efforts by identifying opportunities for process enhancement and operational efficiency.</p>
<p>We are looking for a skilled and detail-oriented Collector to join our team in Minnesota. In this long-term contract position, you will play a key role in managing customer accounts, ensuring timely payment processing, and maintaining compliance with company policies and regulations. If you have strong communication skills, a background in customer service, and a passion for problem-solving, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers to address overdue payments and negotiate repayment plans while maintaining clear and respectful communication.</p><p>• Accurately document and update customer account information in the system to ensure all records are current and compliant.</p><p>• Monitor customer accounts to identify delinquencies and take appropriate action in accordance with company policies and federal regulations.</p><p>• Process payments, review account details, and resolve discrepancies to ensure accurate financial transactions.</p><p>• Collaborate with other departments to address complex account issues and provide solutions to customers.</p><p>• Apply knowledge of federal, state, and company regulations to maintain compliance throughout all collection activities.</p><p>• Utilize computer applications, including Microsoft Word and other specialized software, to manage records and generate reports.</p><p>• Work independently to prioritize tasks and manage time effectively in a fast-paced environment.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues related to account collections.</p>
<p>Are you seeking an opportunity to contribute your organizational and analytical skills to the world of intellectual property? An exciting opportunity is available for a detail-oriented <strong>Patent Docketing Specialist</strong> to join a dynamic team within the legal field. This role offers the chance to support critical patent filing, prosecution, and maintenance processes while working alongside talented professionals at the forefront of innovation. <strong>Though this position is remote, at this time candidates need to be local to the Minneapolis, MN or Denver, CO areas.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately analyze and docket new patent application filings, office actions, formalities, and other correspondence related to patent matters.</li><li>Review documents from the USPTO, international patent offices, and foreign agents to ensure deadlines are identified and docketed following established procedures.</li><li>Maintain accurate records in the IP docket database and conduct periodic system audits as needed.</li><li>Monitor open due dates and proactively follow up with attorneys or internal client teams, advancing deadlines per country-specific laws and procedural guidelines.</li><li>Generate and distribute relevant docket reports to attorneys and internal teams based on established practices.</li><li>Create new docket records within the IP database system and assist with patent file intake, transfer-outs, and corresponding audits.</li><li>Collaborate with attorneys, support staff, and other docketing professionals to handle overflow or provide administrative assistance as required.</li></ul>
We are looking for a success-driven Human Resources Assistant to join our team in Saint Paul, Minnesota. This is a long-term contract position that offers a hybrid work arrangement, combining both in-office and remote days. The role provides an excellent opportunity to gain hands-on experience across various HR functions, including benefits administration, employee relations, and organizational support.<br><br>Responsibilities:<br>• Assist retirees and employees with benefit enrollment processes, including COBRA plans and day-to-day plan updates.<br>• Handle incoming forms and physical materials by organizing and categorizing them efficiently.<br>• Support the team in auditing enrollments and processing changes in employee status.<br>• Provide conflict resolution and maintain a positive rapport with employees and retirees.<br>• Collaborate with benefit specialists to ensure seamless communication and support.<br>• Take responsibility for mailing letters and conducting daily audits for accuracy.<br>• Act as a floater to provide backup support for various HR functions as needed.<br>• Participate in end-to-end system testing to ensure functionality and accuracy.<br>• Maintain strong organizational skills to streamline processes and manage documentation.<br>• Contribute to the overall positive and respectful team environment through effective communication and teamwork.
<p>B2B Collections Specialist</p><p>Robert Half is looking for an experienced B2B collections specialist with a strong sense of ownership and attention to detail. If you're interested in building your career as a finance professional as a part of a growing team, contact us today. This contract position is estimated to be a 8-12 month opportunity located in St. Paul, Minnesota.</p><p> </p><p>Our B2B Collections Specialist would have the following responsibilities:</p><p>- Handle inbound and outbound collections calls</p><p>- Lead all billing and reporting activities according to deadlines</p><p>- Handle all vendor inquiries</p><p>- Maintain and update customer files to ensure data integrity</p><p>- Call on all past due amounts and record all results in the system</p><p>- Record all customer payments to the correct reports</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for an experienced Accounting Specialist to join our team in Eagan, Minnesota. This long-term contract position offers the opportunity to work closely with various accounting functions, including accounts payable, billing, and reconciliation processes. If you thrive in a fast-paced environment and have a background in the construction industry, this role could be a great fit for you.<br><br>Responsibilities:<br>• Manage accounts payable processes, including monitoring and delegating tasks from the AP inbox.<br>• Assist with client billing processes, ensuring accurate setup of budgets and proper execution.<br>• Collaborate with the Assistant Controller to split billing responsibilities and streamline workflows.<br>• Perform weekly account reconciliations, including cash accounts and bank statements.<br>• Maintain and update banking records consistently to ensure accuracy.<br>• Handle credit card transactions and related accounting tasks.<br>• Support month-end closing activities to ensure timely and accurate reporting.<br>• Provide insights and assistance with construction-related accounting tasks as needed.
<p>We are looking for a courteous and organized Receptionist to join our client on a contract basis for a 6-8 week period. This part-time role involves providing excellent customer service and ensuring the smooth operation of front desk activities. This is a great opportunity for someone who thrives in a meticulous environment and enjoys interacting with people. Responsibilities:</p><ul><li>Welcome and assist visitors, clients, and vendors, ensuring they feel comfortable and are directed to the appropriate individual or department.</li><li>Answer and manage incoming calls using a multi-line phone system, providing accurate information and routing calls efficiently.</li><li>Maintain a clean and organized reception area that reflects the company’s high standards.</li><li>Perform basic administrative tasks, such as sorting mail, scheduling appointments, and responding to general inquiries.</li><li>Monitor and manage the flow of visitors, maintaining security protocols as necessary.</li><li>Provide exceptional customer service, ensuring all interactions are handled with care and attention.</li><li>Support internal staff with minor clerical tasks as needed.</li><li>Manage switchboard operations for phone systems with up to 10 lines.</li><li>Handle inbound calls with accuracy and efficiency, addressing inquiries or redirecting as required.</li></ul>
<p>Robert Half has an opportunity for an Accounts Receivable (A/R) Specialist! Responsibilities of this position include: enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging report, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L. This is a long-term contract position with a mid-sized company in the east metro.</p><p> </p><p>Responsibilities</p><p>- Confirm documents and codes</p><p>- Pinpoint delinquent customer accounts</p><p>- Contact clients to help resolve payment issues; assist in setting up payment plans</p><p>- Process payments and reports in compliance with GAAP</p><p>- Reconcile bank accounts, posting and balancing financial data in various ledgers</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a detail-oriented Cash Application Specialist to join our team in Mendota Heights, Minnesota. In this long-term contract role, you will play a key part in ensuring the accurate and efficient application of cash payments while maintaining high standards of financial accuracy. This position offers an excellent opportunity to contribute to a dynamic wholesale distribution environment.<br><br>Responsibilities:<br>• Process and apply incoming cash payments to customer accounts with accuracy and timeliness.<br>• Reconcile discrepancies in customer accounts and resolve payment-related issues.<br>• Collaborate with internal teams to ensure smooth and efficient billing functions.<br>• Utilize accounting software systems to manage and track cash activity.<br>• Monitor and manage automated clearing house (ACH) transactions to ensure proper processing.<br>• Maintain detailed records of cash applications and prepare regular financial reports.<br>• Assist in the implementation of best practices for accounts receivable processes.<br>• Analyze data to identify trends or issues in payment processing and recommend improvements.<br>• Support the team in handling high-volume transactions with precision and speed.
