We are looking for a dedicated Customer Experience Specialist to join our team in St. Louis Park, Minnesota. In this role, you will play a critical part in ensuring smooth communication between vendors and customers while maintaining high standards of service. This is a Contract to permanent position offering a blend of remote and in-office work, with free parking available onsite.<br><br>Responsibilities:<br>• Manage incoming orders from vendors and ensure timely responses to inquiries.<br>• Accurately input customer orders into the system while maintaining attention to detail.<br>• Investigate and resolve discrepancies in customer orders, such as missing or incorrect items.<br>• Collaborate with various departments to troubleshoot delivery issues, including transportation delays and product shortages.<br>• Prepare delivery tickets prior to shipping and confirm receipt of deliveries.<br>• Communicate updates and procedural changes effectively with internal stakeholders.<br>• Address customer concerns promptly, ensuring satisfaction and resolution.<br>• Monitor and revise purchase orders as needed, ensuring accuracy and compliance.<br>• Maintain organized records of customer interactions and order histories for reporting purposes.<br>• Participate in continuous improvement initiatives within the team to enhance customer service processes.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this Contract-to-permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for individuals who excel in communication and thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries regarding subscriptions, digital products, and website support.<br>• Direct customers to relevant departments or teams to address specific concerns.<br>• Conduct outbound calls to update customers about their account status and auto-renewal information.<br>• Collaborate with internal teams, including marketing and support, to enhance overall customer experience.<br>• Strive to meet individual and team call quotas while achieving retention goals.<br>• Adhere to established communication protocols and company guidelines in all interactions.<br>• Maintain a customer-centric approach to deliver solutions that ensure satisfaction.
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. This long-term contract position is ideal for individuals who excel in providing exceptional support and communication to prospective learners and callers. In this role, you will play a key part in fostering positive interactions and ensuring efficient service delivery within the higher education industry.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls (300+ per day) to leads, opportunities, and applications, ensuring timely follow-up and engagement.</p><p>• Reach out to prospects who have requested information and provide tailored assistance.</p><p>• Handle inbound calls and chat inquiries, offering a friendly and attentive first impression.</p><p>• Assess caller needs to direct them to the appropriate individual or team for further support.</p><p>• Support organizational call campaigns and adjust efforts based on evolving needs.</p><p>• Assist prospective learners, applicants, and current learners in addressing their questions and concerns.</p><p>• Maintain high call volume efficiency, potentially making over 100 calls per day.</p><p>• Share insights and best practices with team members to enhance overall service quality.</p><p>• Perform additional administrative tasks as assigned to support operational goals.</p>
We are looking for a dedicated Customer Service Representative to join our team in Woodbury, Minnesota. This long-term contract position focuses on providing exceptional support to customers through clear communication, efficient order processing, and collaboration with internal teams. The ideal candidate will be detail-oriented, organized, and adept at handling inquiries in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding test results, invoices, shipping kits, and return labels with professionalism and accuracy.<br>• Escalate technical questions to lab technicians or the Customer Service Manager when necessary.<br>• Prepare and send completed test reports in the required format while ensuring proper documentation.<br>• Coordinate with the shipping team to organize and dispatch testing kits and materials for customers.<br>• Manage incoming and outgoing shipments, ensuring that all components are correctly matched with customer records.<br>• Create and laminate test tags for kits, maintaining proper labeling for each client.<br>• Work closely with lab, shipping, and accounting teams to ensure smooth communication and precise order management.<br>• Maintain thorough records of customer accounts and orders, supporting efficient tracking and documentation processes.<br>• Assist in processing orders and resolving customer issues promptly and effectively.
<p>Are you passionate about helping others and providing exceptional service? Our team is seeking a Customer Service Representative to join our dynamic organization. In this role, you will serve as the first point of contact for customers, ensuring their questions are resolved quickly and professionally while delivering a seamless, connected customer experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound AND outbound calls, emails, and chats from customers, addressing inquiries and resolving issues efficiently. (Volume can exceed 300+ calls per day) </li><li>Provide information about products and services and assist with account management.</li><li>Document all customer interactions and escalate complex issues as needed.</li><li>Collaborate with internal teams to track and resolve outstanding concerns.</li><li>Uphold high customer satisfaction standards and contribute to our positive work environment.</li></ul>
We are looking for an Onsite Chart Retrieval Specialist to join our team in Eden Prairie, Minnesota, for a long-term contract position. In this role, you will play a vital part in supporting healthcare operations by ensuring the efficient retrieval and handling of medical charts. This opportunity is ideal for individuals who thrive in a collaborative environment and are passionate about delivering excellent customer service within the health insurance industry.<br><br>Responsibilities:<br>• Coordinate and execute the retrieval of medical charts from healthcare facilities, ensuring compliance with established protocols.<br>• Communicate effectively with healthcare providers and staff to facilitate chart requests and updates.<br>• Utilize video tools and technology to support remote chart retrieval processes.<br>• Ensure accuracy and confidentiality of patient records during retrieval and transfer.<br>• Maintain detailed documentation of retrieval activities and report progress to management.<br>• Collaborate with team members and other departments to resolve issues related to chart retrieval.<br>• Adhere to all guidelines and regulations related to healthcare information and patient privacy.<br>• Monitor and analyze data using R Code to identify trends and improve operational efficiency.<br>• Provide exceptional customer service to healthcare providers and internal teams.<br>• Support continuous improvement initiatives to streamline chart retrieval processes.
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>Are you a collaborative professional with a passion for customer service and organizational excellence? Our team is seeking a Customer Service / Project Assistant who thrives in a fast-paced environment and excels in client interactions across phone, email, and face-to-face meetings.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary contact for clients and team members through heavy call volume, email correspondence, and in-person consultations.</li><li>Respond promptly to inquiries, resolve issues, and uphold our commitment to outstanding customer service.</li><li>Support project managers by scheduling meetings, tracking deliverables, and assisting with documentation.</li><li>Manage multiple tasks simultaneously while maintaining quality and attention to detail.</li><li>Collaborate closely with internal departments to ensure seamless customer experiences and cross-functional support.</li></ul>
We are looking for a detail-oriented Payroll Specialist to join our team on a contract basis in Golden Valley, Minnesota. In this role, you will be responsible for ensuring accurate and timely payroll processing while maintaining compliance with company policies and regulations. Collaboration across departments and delivering excellent customer service are key aspects of this position.<br><br>Responsibilities:<br>• Process new employee documentation, verifying and entering employee data into the payroll system to ensure accurate record updates.<br>• Execute bi-weekly or semi-monthly payroll cycles, including timesheet calculations, data entry, payroll processing, and manual check runs.<br>• Maintain compliance with legal requirements by processing child support, garnishments, and tax levy orders and payments.<br>• Ensure accurate deductions for insurance and benefits are applied to employee payrolls.<br>• Monitor and manage employee paid time off plans to maintain accurate records.<br>• Organize and store payroll timesheets and related documents within the electronic data storage system.<br>• Foster effective communication and collaboration across departments to address payroll-related inquiries.<br>• Deliver exceptional customer service aligned with company standards and policies.<br>• Utilize strong time management and organizational skills to meet payroll deadlines.
<p><strong>Overview</strong></p><p>We are seeking a personable, detail-oriented Customer Contact Center Representative to join our member services team. In this role, you will be the first point of contact for members, delivering exceptional service and support across phone, email, and digital channels. This position plays a key role in fostering positive member relationships, resolving inquiries, and ensuring an outstanding service experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide prompt, professional assistance to members via phone, email, chat, and other communication channels.</li><li>Answer account-related questions, research issues, and resolve concerns efficiently.</li><li>Educate members on products, services, digital banking tools, and self-service options.</li><li>Document all interactions accurately in the CRM and core systems.</li><li>Assist members with transactions such as account inquiries, funds transfers, payment processing, and support.</li><li>Troubleshoot online and mobile access issues.</li><li>Process disputes, stop payments, balance inquiries, and general account maintenance requests.</li><li>Follow all compliance procedures, including identity verification and security protocols.</li><li>Investigate and resolve member issues with accuracy and urgency.</li><li>Escalate complex situations to leadership or specialized departments as appropriate.</li><li>Ensure timely follow-up and communication with members on outstanding issues.</li><li>Meet individual and team performance goals, including service quality, call metrics, and accuracy standards.</li><li>Support team members by sharing knowledge, best practices, and service insights.</li><li>Participate in ongoing training to stay current on products, system updates, and regulatory changes.</li></ul><p><br></p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near New Brighton. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!</p><p><br></p><p>The job:</p><p>- Process Payments</p><p>- Register all customer payments to the correct reports</p><p>- Maintain quality customer service and a positive company image by resolving customer account inquiries</p><p>- Manage inbound and outbound collections calls and correspondence</p><p>- Process bankruptcy filings correctly when received</p><p>- Abide by all Federal Fair Credit Reporting Act rules and regulations</p><p>- Manage all billing and reporting activities in line with deadlines</p><p>- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment</p><p>- Oversee and update customer files to ensure data consistency</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p><strong>IT Service Desk Analyst</strong></p><p><strong>Location: </strong>Minnetonka, MN</p><p><strong>Schedule</strong>: Tuesday - Thursday, 8am-4pm (22.5hr/wk)</p><p><br></p><p><strong>Ready to launch your IT career in a role that blends hands-on tech support with real impact?</strong> Join our solveIT team, where we don’t just fix problems—we empower people. As part of our Global Shared Services Organization, you’ll be the face of IT for employees across the enterprise, helping them stay productive and connected.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p><br></p><p>As an <strong>IT Service Desk Analyst</strong>, you’ll be the go-to expert for Level 1 support—primarily in person—at our headquarters. You’ll troubleshoot hardware, software, and AV issues, and deliver a top-tier customer experience with every interaction.</p><p><strong>Your day-to-day will include:</strong></p><ul><li>Supporting employees with laptop, software, and AV tech in conference rooms</li><li>Diagnosing and resolving incidents and service requests</li><li>Delivering friendly, client-focused customer service</li><li>Updating documentation and SOPs to reflect current practices</li><li>Monitoring escalations from external providers and ensuring timely resolution</li><li>Driving process improvements to reduce disruptions and enhance service quality</li><li>Meeting performance metrics that reflect service excellence</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong><em>Career Growth:</em></strong> Learn from experienced professionals and grow your technical and customer service skills</li><li><strong><em>Impact:</em></strong> Help employees stay productive and connected across the organization</li><li><strong><em>Innovation:</em></strong> Be part of a team that’s always looking for smarter, faster ways to solve problems</li><li><strong><em>Culture:</em></strong> Work in a collaborative, inclusive environment that values your ideas</li></ul>
<p>Robert Half is partnering with a large organization to look for a Payroll Specialist to join their team in Maplewood. Under the general direction of the Payroll Processing Manager, performs payroll administration for all monthly, semimonthly, hourly, and supplemental payrolls. The position will be responsible for maintaining employee pay records, preparation for payroll runs, and creates payroll reports; analyzes complex payroll and benefits issues/errors, proposes solutions to address customer needs; acts as a functional expert. Responsibilities will include:</p><p> </p><p>- Processes monthly, semi-monthly, hourly, and supplemental payroll in UKG</p><p>- Maintains employee pay data, records pay data changes from source documents and interprets University policies and procedures, and State and Federal regulations affecting payroll procedures</p><p>- Reports data; reviews and ensures accurate computation of pay, conducts appropriate audits to ensure data integrity and compliance, and coordinates with internal departments as appropriate to resolve discrepancies</p><p>- Responsible for auditing monthly and supplemental payroll reports, and resolutions of complex payroll issues to ensure that accurate data is reflected in the employee database and payments of salary and wages are made in an accurate and timely manner</p><p>- Provides customer service across the four institutions; analyzes and recommends solutions to address customer issues related to payroll</p><p>- Represents the organization by utilizing effective communication and customer service skills to serve customers and provide information and updates on changes and processes; provides helpful information and anticipates needs of organization to keep customers up to date and help them utilize the system</p><p>- Analyze error reports for payroll calculation (monthly, semi-monthly, hourly, and supplemental)</p><p>- Conduct retroactive adjustments for salary/wages, deductions (general and or benefits) or overpayments</p><p>- Process vacation lump sum payments</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p><strong>Job Title: Account Coordinator</strong></p><p><strong>Position Overview:</strong></p><p>The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, assisting with proposal preparation, and processing purchase and change orders. This role requires a strong understanding of administrative tasks in sales operations and the ability to ensure seamless workflow across accounts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in creating, managing, and closing opportunities within the CRM system.</li><li>Support proposal development, including gathering required documentation and coordinating input from relevant teams.</li><li>Process purchase orders and change orders, ensuring all documentation meets company and client requirements.</li><li>Maintain accurate client and account records; update CRM and internal systems regularly.</li><li>Collaborate cross-functionally with sales, account managers, and other support teams to deliver timely and high-quality client service.</li><li>Monitor the status of active projects and communicate updates to stakeholders as needed.</li><li>Prepare and track various sales documentation, reports, and correspondence.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience in an administrative, sales support, or account coordination role.</li><li>Strong organizational and communication skills, with an ability to manage multiple tasks and deadlines.</li><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar) is preferred.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or equivalent productivity tools.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li></ul>
We are looking for a skilled Cash Application Specialist to join our team on a long-term contract basis in Mendota Heights, Minnesota. This position focuses on managing accounts receivable processes, ensuring accurate application of payments, and resolving unapplied cash issues efficiently. Ideal candidates will possess excellent communication skills and demonstrate strong expertise in cash application and customer interaction.<br><br>Responsibilities:<br>• Process and reconcile cash applications, ensuring accuracy and timely completion.<br>• Research and resolve unapplied cash transactions to clear customer accounts.<br>• Communicate effectively with customers to address payment concerns and account inquiries.<br>• Utilize Salesforce for managing customer relationships and tracking account activities.<br>• Support bank draft processes, including customer setup and follow-ups.<br>• Collaborate with internal teams to streamline accounts receivable workflows.<br>• Ensure compliance with company policies and accounting standards.<br>• Monitor and report on cash activity and account status.<br>• Maintain detailed records of transactions and communications.<br>• Assist in improving processes related to billing and automated clearing house (ACH) functions.
We are looking for a dedicated Admissions Representative to join our team in Minneapolis, Minnesota. In this role, you will play a key part in supporting the admissions and records operations of a higher education institution. This is a long-term contract position that requires adaptability, attention to detail, and a positive approach to change.<br><br>Responsibilities:<br>• Ensure the accurate and timely completion of production tasks, meeting daily and weekly departmental goals.<br>• Acquire a comprehensive understanding of key workflows and processes within the department.<br>• Cross-train on workflows outside your primary area to provide support across multiple functions.<br>• Address escalated issues and resolve applicant or learner concerns while contributing to systematic improvements.<br>• Provide training and act as a subject matter expert for staff, collaborating with internal stakeholders to enhance processes.<br>• Partner with various departments to identify and implement process improvements that optimize the learner and staff experience.<br>• Participate in quality assurance activities to identify areas for improvement and enhance overall performance.<br>• Maintain accurate knowledge management systems and documentation to support departmental operations.<br>• Contribute to continuous improvement projects aimed at reducing inefficiencies and improving cycle times.<br>• Engage in development activities to build skills in leadership, operations management, and problem-solving.
<p><strong>Trust Operations Specialist</strong></p><p><strong>Location:</strong> Minneapolis, Minnesota</p><p> <strong>Type:</strong> 6 Month Contract | Hybrid Work Environment</p><p><strong>Overview:</strong></p><p> We are seeking a <strong>Trust Operations Specialist</strong> to join a local team in Minneapolis. In this role, you will provide critical operational support within the personal trust business, ensuring accurate and efficient account administration while maintaining strong relationships with advisors and clients. This position is ideal for a detail-oriented professional who values accuracy, collaboration, and exceptional service delivery.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support trust account operations by opening new accounts, preparing documentation, and setting up system interfaces for administration.</li><li>Manage account terminations by processing closures, confirming waivers and releases, executing delivery instructions, and removing system access.</li><li>Review and process advisor and client requests, ensuring all transactions comply with established procedures.</li><li>Maintain accurate account data through regular quality control and reconciliation activities.</li><li>Process daily cash transactions, including distributions and adjustments, and resolve reconciliation discrepancies in coordination with internal teams.</li><li>Ensure timely and accurate fee processing and account maintenance.</li><li>Collaborate with advisors and clients to deliver exceptional service and strengthen business relationships.</li><li>Research and resolve issues related to trust accounts, cash activity, and settlements.</li><li>Prepare and review legal and operational documentation associated with account openings, terminations, and other trust activities.</li><li>Contribute to process improvement initiatives and support the overall efficiency of trust operations.</li></ul><p><br></p>
<p>We are looking for a Trust Operations Specialist to join a local team on a contract basis. In this role, you will provide essential operational support to the personal trust business, ensuring smooth account maintenance, reconciliation, and processing tasks. This remote position requires strong attention to detail, excellent communication skills, and a commitment to delivering high-quality service to clients and advisors.</p><p><br></p><p>Responsibilities:</p><p>• Manage trust account operations, including setting up new accounts, processing paperwork, and initiating funding activities.</p><p>• Oversee the closing and de-funding of trust accounts, ensuring all required waivers and releases are properly handled.</p><p>• Address inquiries from clients and advisors, ensuring requests are reviewed and approved according to established procedures.</p><p>• Maintain data integrity for trust accounts by performing quality control checks and reconciliations to support client and advisor relationships.</p><p>• Handle daily cash processing tasks such as entering distributions, resolving errors, and collaborating with internal teams for account reconciliation.</p><p>• Coordinate fee processing activities to ensure accurate and timely handling of related transactions.</p><p>• Support account terminations by managing delivery instructions and properly closing interfaces with relevant systems.</p><p>• Facilitate daily net settlements by monitoring and processing transactions accurately.</p><p>• Communicate effectively with internal and external stakeholders to provide updates and resolve issues.</p><p>• Assist with project support and other tasks related to trust administration as needed.</p>
<p>Robert Half has an opportunity for an Accounts Receivable (A/R) Specialist! Responsibilities of this position include: enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging report, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L. This is a long-term contract position with a mid-sized company in Shoreview.</p><p> </p><p>Responsibilities</p><p>- Confirm documents and codes</p><p>- Pinpoint delinquent customer accounts</p><p>- Contact clients to help resolve payment issues; assist in setting up payment plans</p><p>- Process payments and reports in compliance with GAAP</p><p>- Reconcile bank accounts, posting and balancing financial data in various ledgers</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>Robert Half is partnering with a Corporate Client and sourcing for a <strong>Third-Party Risk Management and Compliance Analyst</strong>. In this role, you will play a critical part in ensuring compliance with third-party risk management processes, managing essential systems and reporting, and supporting Environmental, Social, and Governance (ESG) initiatives. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proven track record of process improvement and data management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>1. Compliance Inbox and Third-Party Risk Management System Oversight:</strong></p><ul><li>Manage and oversee the compliance inbox, serving as the primary contact to address inquiries about third-party risk screening procedures and requirements.</li><li>Provide timely and accurate guidance to internal stakeholders during the third-party onboarding and screening process.</li><li>Administer and manage user access permissions for the third-party screening tool to ensure appropriate access levels.</li></ul><p><strong>2. Support the Third-Party Risk Management Program:</strong></p><ul><li>Maintain, enhance, and develop essential program documentation, such as Standard Operating Procedures (SOPs), user guides, and program updates.</li><li>Conduct regular audits of third-party risk processes to ensure compliance with internal standards.</li><li>Take the lead on or contribute to initiatives aimed at updating and improving the third-party screening tool.</li><li>Assist in negotiating and reviewing compliance terms as part of contract management.</li><li>Facilitate the contracts process while collaborating closely with the international legal team.</li><li>Support process optimization and transformation projects, which may involve conducting data analysis or leveraging data analytics tools.</li></ul><p><strong>3. ESG Customer Requests Support:</strong></p><ul><li>Manage and coordinate responses to customer inquiries regarding ESG matters by providing referrals to appropriate subject matter experts, resources, and guidance documents.</li><li>Collaborate with the ESG Manager on initiatives related to improving processes, maintaining the ESG Request Procedure, and updating supporting documentation.</li><li>Work alongside the Legal Operations Manager to assess the utilization of a system tool like Freshservice to streamline the handling of ESG-related requests.</li></ul><p><strong>4. Data Analytics and Reporting:</strong></p><ul><li>Support data monitoring efforts to track and evaluate program changes and enhancements.</li><li>Analyze complex data sets to identify insights and suggest actionable steps.</li><li>Assess and compare data from potential or newly acquired companies to align with existing compliance standards, requiring expertise in advanced Excel functionalities.</li></ul><p><br></p>
<p>If you're interested in developing a career in finance as a Billing Specialist, and have strong attention to detail and a knack for prioritizing and organizing your workload, this job might be right for you. Robert Half has a Billing Specialist opportunity available with a flourishing company so call today if you're eager to get your career off the ground. This Billing Specialist position will consist of reviewing bills, working with customers, and performing data entry into spreadsheets and accounting software. This is a contract position located on the east side of the Twin Cities.</p><p> </p><p>Responsibilities:</p><p>- Review discrepancies on bills to resolve issues to release credit holds, reaching out to customers when needed</p><p>- Work closely with other functional teams to ensure data quality and consistency</p><p>- Review, evaluate, and process bills or invoices for services rendered; Apply checks</p><p>- Gauge billing documents and other data for accuracy and completeness, acquiring missing or correct data when necessary</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>Are you seeking an opportunity to contribute your organizational and analytical skills to the world of intellectual property? An exciting opportunity is available for a detail-oriented <strong>Patent Docketing Specialist</strong> to join a dynamic team within the legal field. This role offers the chance to support critical patent filing, prosecution, and maintenance processes while working alongside talented professionals at the forefront of innovation. <strong>Though this position is remote, at this time candidates need to be local to the Minneapolis, MN or Denver, CO areas.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately analyze and docket new patent application filings, office actions, formalities, and other correspondence related to patent matters.</li><li>Review documents from the USPTO, international patent offices, and foreign agents to ensure deadlines are identified and docketed following established procedures.</li><li>Maintain accurate records in the IP docket database and conduct periodic system audits as needed.</li><li>Monitor open due dates and proactively follow up with attorneys or internal client teams, advancing deadlines per country-specific laws and procedural guidelines.</li><li>Generate and distribute relevant docket reports to attorneys and internal teams based on established practices.</li><li>Create new docket records within the IP database system and assist with patent file intake, transfer-outs, and corresponding audits.</li><li>Collaborate with attorneys, support staff, and other docketing professionals to handle overflow or provide administrative assistance as required.</li></ul>
