13 Results for Customer Experience Specialist Jobs in Minneapolis, MN

Add your latest resume to match with open positions.

Customer Service Representative

Bloomington, MN
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are seeking a detail-oriented and customer-focused Bilingual French Customer Service Representative to join a collaborative support team. This role is responsible for assisting customers through phone and email communication, processing orders, coordinating service requests, and ensuring a seamless customer experience. The ideal candidate is reliable, organized, and enjoys working in a fast-paced environment where multitasking and strong communication skills are essential.Key Responsibilities<ul><li>Provide customer support in both French and English through phone, email, and other communication channels.</li><li>Respond to customer inquiries regarding orders, service requests, product information, and order status.</li><li>Review and interpret purchase orders submitted in various formats.</li><li>Manage incoming requests through phone queues and shared email inboxes.</li><li>Troubleshoot order and shipment issues, including tracking and delivery questions.</li><li>Process customer complaints, returns, and related documentation.</li><li>Maintain customer records and support data updates within company systems.</li><li>Assist with administrative and operational support tasks as needed.</li></ul>
2026-10-28T00:00:00Z

Customer Service Representative

St. Paul, MN
onsite
Temporary / Contract
17 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-19T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to support outreach and front-line communication efforts for a higher education organization. This Long-term Contract position is ideal for someone who enjoys connecting with prospective students, applicants, and learners while delivering a detail-oriented and positive service experience. The person in this role will handle a mix of outbound and inbound interactions, assess individual needs, and guide each contact to the most appropriate resource or team. Responsibilities: • Place high-volume outbound calls to prospective students, applicants, and other contacts who have expressed interest in learning more about available programs or services. • Respond to inbound phone and chat inquiries with a welcoming, detail-oriented approach that creates a strong first impression. • Identify the purpose of each interaction and route individuals efficiently to the appropriate department, advisor, or support team. • Contribute to a variety of communication campaigns based on organizational priorities and changing business needs. • Assist prospects, applicants, and current learners by addressing questions, clarifying next steps, and helping them reach the right point of contact. • Maintain productivity in a fast-paced environment that may involve making or managing more than 100 calls during the workday. • Document interactions accurately and complete assigned administrative support tasks in a timely manner. • Collaborate with team members by sharing effective service approaches and supporting consistent communication standards.
2026-10-27T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations in Saint Paul, Minnesota. This contract position with permanent potential is ideal for someone who enjoys solving problems, assisting drivers and customers, and keeping communication organized throughout the day. The person in this role will serve as a key point of contact for service-related questions while helping coordinate property care and operational follow-up. Strong customer service skills, attention to detail, and comfort working in a fast-paced call-driven environment will be important for success. Responsibilities: • Respond to inbound calls from drivers and other contacts, providing clear guidance and timely support for service-related issues. • Act as a resource for call center staff when questions arise, helping determine the best next steps for customer or operational concerns. • Coordinate property care and related service activities by tracking needs, communicating updates, and following through on open items. • Perform afternoon lock check follow-up tasks and document outcomes accurately to support daily operations. • Enter orders and service information into company systems with a high level of accuracy and attention to detail. • Make outbound calls as needed to confirm details, resolve issues, and keep service requests moving forward. • Assist with dispatch-related communication to ensure drivers, staff, and customers receive accurate and timely information. • Use Microsoft Office and Epicor-based systems to maintain records, update service data, and support team workflows.
2026-10-29T00:00:00Z

Customer Service Representative

Hopkins, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to support our growing team. This role is ideal for someone who enjoys helping customers, handling a high volume of calls, and ensuring orders are processed accurately. The position focuses on delivering responsive service, resolving inquiries efficiently, and maintaining smooth communication between customers and internal teams. Responsibilities:• Respond to incoming customer calls and provide timely, attentive support for questions, requests, and service needs.• Enter customer orders with a high level of accuracy and confirm details to help prevent processing issues or delays.• Manage both inbound and outbound communication to follow up on requests, provide updates, and clarify order information.• Address customer concerns by identifying issues, offering practical solutions, and escalating complex matters when needed.• Support purchasing-related activities by coordinating information and assisting with routine order or supply inquiries.• Maintain detailed records of customer interactions, order updates, and service outcomes in the appropriate systems.• Work closely with internal departments to ensure customer needs are communicated clearly and handled efficiently.
2026-10-28T00:00:00Z

Customer Service Representative

New Hope, MN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to support a busy service team in New Hope, Minnesota. This Long-term Contract position offers a hybrid schedule, with onsite collaboration during part of the week and remote work on designated days after training. The person in this role will serve as a key point of contact for customers, helping manage service requests, coordinate order details, and ensure timely communication across multiple support needs. Responsibilities:• Manage a high volume of incoming customer calls and direct inquiries to the appropriate team members when needed.• Create and update service requests in ServiceNow, ensuring work is categorized accurately by urgency and service type.• Process orders in internal systems and verify that order details are entered correctly.• Build, update, and maintain customer account information, including warranty records, in company databases.• Work with internal partners and customers to resolve shipment concerns, backorder questions, and billing-related issues.• Communicate with customers to arrange service timing and provide updates related to scheduled work.• Support the completion of work orders by assisting with closeout steps and billing coordination.• Contribute to additional administrative and customer support tasks as business needs evolve.
2026-10-29T00:00:00Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-29T00:00:00Z

Bilingual Customer Service Representative

St Paul, MN
onsite
Temporary / Contract
22 - 30 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-27T00:00:00Z

Technical Customer Service Representative

Richfield, MN
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a professional and customer-focused Technical Customer Service Representative to join a growing team. This role is responsible for providing technical support to customers, troubleshooting product and service issues, and delivering a high level of customer satisfaction. The ideal candidate will possess strong communication skills, technical aptitude, and the ability to resolve problems in a fast-paced environment.Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat regarding products, services, and technical concerns.</li><li>Troubleshoot and resolve hardware, software, and system-related issues.</li><li>Document customer interactions accurately within internal systems.</li><li>Escalate complex issues to appropriate teams while ensuring timely follow-up.</li><li>Educate customers on product functionality and best practices.</li><li>Maintain knowledge of company products, services, and technical updates.</li><li>Collaborate with internal departments to resolve customer concerns efficiently.</li><li>Meet established service, quality, and response-time goals.</li></ul>
2026-10-19T00:00:00Z

French Bilingual Customer Service Representative

Hopkins, MN
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment. Key Responsibilities<ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul>
2026-10-23T00:00:00Z

Employee Relations Specialist

Arden Hills, MN
onsite
Temporary / Contract
40 - 50 USD / Hourly
We are looking for an experienced, detail-oriented Human Resources specialist to support employee relations and workplace investigation activities for a contract position based in Arden Hills, Minnesota. This role focuses on reviewing employee concerns, advising leaders on appropriate responses, and helping ensure fair, consistent, and compliant resolution of workplace matters. The ideal candidate brings strong judgment, discretion, and the ability to handle sensitive issues in a structured and impartial manner. Responsibilities: • Lead impartial workplace reviews related to employee complaints, conduct issues, policy concerns, harassment, discrimination, retaliation, and similar matters. • Gather and assess information through interviews, document review, and evidence analysis to develop clear, well-supported findings. • Prepare thorough case summaries and investigation reports that document facts, conclusions, and recommended next steps. • Partner with HR Business Partners, Labor Relations, Legal, Global Security, and operational leaders to address employee relations concerns effectively. • Advise managers on handling workplace issues in alignment with employment laws, company policies, and consistent people practices. • Track case activity, maintain accurate records, and protect confidential information throughout each stage of the process. • Recognize recurring themes across cases and share insights that may help reduce future workplace risk. • Support employee relations matters in manufacturing, production, distribution, or other hourly workforce settings when applicable.
2026-10-12T00:00:00Z

Client Relationship Manager

Minneapolis, MN
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
We are looking for a Client Relationship Manager to join our clients team, in the twin Cities Minnesota. In this position, you will support private client operations by delivering attentive service, coordinating account-related activities, and helping financial services colleagues meet client needs efficiently. This opportunity is well suited for someone with a strong background in financial services who enjoys solving problems, managing details, and building trusted client relationships. Responsibilities:• Oversee day-to-day client service operations, including preparing documents, processing requests, and coordinating account-related follow-up.• Deliver responsive, personalized support by understanding each client’s circumstances and addressing questions or service needs in a timely manner.• Partner closely with financial services colleagues and internal team members to maintain accurate workflows and uphold firm standards and regulatory expectations.• Step in to assist other team members when coverage is needed due to workload demands or staff absences.• Use internal platforms and service tools to manage client information, support business activity, and improve the overall service experience.• Draft client-facing and internal correspondence in a clear, detail-focused manner while following established guidelines.• Investigate account issues thoroughly and work across stakeholders to bring complex matters to a successful resolution.• Maintain strict adherence to compliance requirements, firm procedures, and documentation standards.• Take on additional administrative and client support duties as business needs evolve.
2026-10-29T00:00:00Z

French Bilingual Customer Service Representaitve

Edina, MN
onsite
Temporary / Contract
22 - 25 USD / Hourly
Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish. Key Responsibilities<ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul>
2026-10-23T00:00:00Z

13 results for Customer Experience Specialist in Minneapolis, MN