13 Results for Customer Experience Specialist Jobs in Minneapolis, MN

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Customer Support Specialist

Shakopee, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position OverviewWe are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service. Responsibilities<ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Bloomington, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a Customer Service Representative to join a dynamic team environment. This role is responsible for providing excellent customer support, and assisting with day-to-day administrative and operational tasks. The ideal candidate is organized, professional, and committed to delivering a positive experience for customers. Responsibilities:• Provide timely and professional assistance to customers, clients, and team members.• Perform a variety of administrative and operational support duties as needed.• Build and maintain positive relationships through strong communication and customer service skills.• Collaborate with team members and other departments to support business operations.• Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.
2026-10-05T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Permanent / Full Time
50000 - 62000 USD / Yearly
We are looking for a Customer Service Representative to support customer accounts and order-related activities in Saint Paul, Minnesota. This position combines customer communication, billing support, and administrative coordination to help deliver accurate, timely service. The ideal candidate is detail-oriented, responsive, and comfortable working across teams to address questions, resolve issues, and keep account information current. Responsibilities: • Oversee customer orders from initial entry through completion using the company’s ERP system, ensuring records remain accurate at each stage. • Partner with sales efforts by preparing customer quotations, answering inquiries, and assisting with outreach that supports new and existing business. • Investigate and resolve billing concerns, including pricing discrepancies, credits, debits, and freight-related questions. • Respond to product and service issues by identifying the cause, troubleshooting when possible, and coordinating escalations to achieve timely solutions. • Provide clear information about products, services, order status, and account details to both current customers and prospective clients. • Maintain thorough documentation of customer communications, update account records, and process account-related changes as needed. • Coordinate with internal departments such as sales, accounts receivable, production, quality, and shipping to meet customer expectations and address service concerns. • Inform customers of order or manufacturing delays that may affect expected shipment timing and help manage follow-up communication.
2026-10-08T00:00:00Z

Customer Service Representative

Edina, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a Customer Service Representative to support daily administrative, customer service, and operational functions for a growing organization. This role is ideal for someone who enjoys variety in their day and thrives in a collaborative, hands-on environment. The position combines customer support, office coordination, and operational assistance to help ensure efficient day-to-day business operations. Responsibilities:<ul><li>Respond to customer inquiries via phone and email, providing timely and professional support.</li><li>Process customer orders and maintain accurate records within internal systems.</li><li>Handle inbound and outbound communication to resolve customer concerns and provide updates.</li><li>Support general office operations, including document management, record maintenance, and administrative coordination.</li><li>Prepare shipping documentation and assist with order fulfillment activities.</li><li>Monitor inventory levels and communicate replenishment needs to support operational efficiency.</li><li>Assist with packaging, labeling, assembly, or fulfillment tasks as business needs require.</li><li>Coordinate multiple priorities while maintaining a high level of accuracy and attention to detail.</li><li>Contribute to process improvements and support a collaborative team environment.</li><li>Perform additional administrative and operational duties as assigned.</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a Customer Service Representative to join our client's team within the life insurance industry. This role is responsible for supporting policyholders, beneficiaries, and agents by answering questions, resolving issues, and providing excellent service throughout the life insurance policy lifecycle. The ideal candidate is professional, empathetic, detail-oriented, and comfortable handling sensitive customer conversations.Key Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from customers, policyholders, and agents</li><li>Assist with questions related to life insurance policies, coverage, billing, claims status, beneficiary updates, and policy changes</li><li>Explain policy information clearly and accurately while maintaining compliance with company standards and regulations</li><li>Process service requests such as address changes, payment updates, policy reinstatements, and documentation requests</li><li>Research and resolve customer concerns in a timely and professional manner</li><li>Document all customer interactions and account updates in internal systems</li><li>Coordinate with underwriting, claims, billing, and other internal departments as needed</li><li>Maintain confidentiality when handling personal and financial information</li><li>Meet service level expectations for response time, quality, and customer satisfaction</li></ul>
2026-09-21T00:00:00Z

Customer Service Representative-Spanish Bilingual

Fridley, MN
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-01T00:00:00Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-01T00:00:00Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This is a Contract position for a customer-focused individual who can handle high-volume inquiries with accuracy, empathy, and efficiency. In this role, you will assist members with benefits-related questions, claims concerns, and provider billing issues while helping them understand available healthcare services and coverage options. Responsibilities: • Handle incoming calls from health plan members and provide clear guidance on benefits, coverage details, and claim-related questions. • Investigate member concerns involving balances billed by providers and explain next steps for resolving payment or statement issues. • Review provider network information to help members identify participating healthcare providers and facilities. • Explain authorization guidelines for medical services and help callers understand when prior approval may be required. • Support members with navigating healthcare services, including arranging or clarifying transportation scheduling when applicable. • Document customer interactions thoroughly and maintain accurate records of inquiries, actions taken, and follow-up needs. • Deliver attentive service in a fast-paced call center environment while meeting quality and response expectations.
2026-10-06T00:00:00Z

E-Commerce Specialist

Minneapolis, MN
remote
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for an E-Commerce Specialist to support and enhance digital commerce operations for a growing consumer-focused business in Minneapolis, Minnesota. This Long-term Contract position will play a key role in improving online storefront performance, coordinating platform-related initiatives, and helping shape a strong customer shopping experience across multiple channels. The individual in this role will collaborate with cross-functional teams to execute ecommerce initiatives, maintain product and content accuracy, and contribute to successful online launches. Responsibilities: • Lead day-to-day execution of ecommerce projects involving Shopify-based storefronts and related digital commerce tools. • Partner with marketing, technology, operations, customer support, and warehouse teams to keep online sales channels running smoothly and efficiently. • Manage integrations between ecommerce platforms and connected business systems, including Microsoft Dynamics 365 Business Central and other third-party applications. • Oversee product data, site content, inventory updates, and subscription-related information to ensure accuracy across online stores. • Support marketplace activity and digital merchandising efforts across channels such as Amazon, eBay, and other ecommerce platforms as needed. • Coordinate testing, validation, and quality checks before releases to help ensure stable functionality and successful site launches. • Investigate and resolve ecommerce platform issues, escalating complex problems when necessary to minimize disruption to customers. • Apply ecommerce best practices to improve site usability, operational effectiveness, and overall online performance. • Assist with content and catalog migration activities tied to new site features, store enhancements, or platform updates.
2026-10-08T00:00:00Z

Digital Content Specialist

Minneapolis, MN
onsite
Temporary / Contract
25.46 - 29.48 USD / Hourly
We are looking for a Digital Content Specialist to support a Contract engagement within the healthcare industry in Minneapolis, Minnesota. In this role, you will shape and maintain website content, ensuring pages are accurate, well-organized, and aligned with current brand expectations. The position also contributes to search visibility efforts by improving on-page content and applying SEO best practices across digital properties. Responsibilities: • Refresh, revise, and publish website materials while preparing content for placement on updated digital pages. • Create and organize new web pages within a CMS environment, ensuring consistency with brand style, tone, and formatting standards. • Edit existing copy for clarity, usability, and presentation so that online content delivers a strong user experience. • Support search optimization initiatives by applying on-page improvements that help strengthen organic traffic performance. • Conduct keyword research when needed to guide content updates and inform page development decisions. • Maintain content accuracy and structure across web properties using established web content management practices. • Partner with stakeholders to implement digital updates efficiently while meeting quality expectations and project timelines.
2026-10-08T00:00:00Z

E-Commerce Specialist (Amazon)

Minneapolis, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an E-Commerce Specialist (Amazon) to strengthen and expand our Amazon business in Minneapolis, Minnesota. This Long-term Contract position is suited for someone who can balance multiple priorities, collaborate across teams, and use marketplace performance insights to improve visibility, conversion, and sales results. The ideal candidate brings strong experience in Amazon Marketplace and Amazon Retail operations, along with a practical approach to content, strategy, and ongoing optimization in a fast-moving environment. Responsibilities: • Manage the day-to-day execution of the company’s Amazon presence, ensuring product listings, brand content, and merchandising remain accurate and competitive. • Analyze sales trends, traffic, conversion, and assortment performance across Amazon channels, then turn findings into clear recommendations for improvement. • Partner with internal stakeholders across marketing, sales, operations, and content teams to align marketplace activities with broader business goals. • Oversee product detail pages and CMS-driven content updates to improve discoverability, customer engagement, and overall listing quality. • Monitor Amazon Marketplace and Amazon Retail performance to identify opportunities related to pricing, content, assortment, and promotional effectiveness. • Prioritize and coordinate multiple e-commerce initiatives simultaneously while maintaining attention to deadlines, accuracy, and business impact. • Support strategic enhancements to the Amazon channel by recommending actions that strengthen brand presence and improve commercial outcomes.
2026-10-08T00:00:00Z

Employee Relations Specialist

Arden Hills, MN
onsite
Temporary / Contract
40 - 50 USD / Hourly
We are looking for an experienced, detail-oriented Human Resources specialist to support employee relations and workplace investigation activities for a contract position based in Arden Hills, Minnesota. This role focuses on reviewing employee concerns, advising leaders on appropriate responses, and helping ensure fair, consistent, and compliant resolution of workplace matters. The ideal candidate brings strong judgment, discretion, and the ability to handle sensitive issues in a structured and impartial manner. Responsibilities: • Lead impartial workplace reviews related to employee complaints, conduct issues, policy concerns, harassment, discrimination, retaliation, and similar matters. • Gather and assess information through interviews, document review, and evidence analysis to develop clear, well-supported findings. • Prepare thorough case summaries and investigation reports that document facts, conclusions, and recommended next steps. • Partner with HR Business Partners, Labor Relations, Legal, Global Security, and operational leaders to address employee relations concerns effectively. • Advise managers on handling workplace issues in alignment with employment laws, company policies, and consistent people practices. • Track case activity, maintain accurate records, and protect confidential information throughout each stage of the process. • Recognize recurring themes across cases and share insights that may help reduce future workplace risk. • Support employee relations matters in manufacturing, production, distribution, or other hourly workforce settings when applicable.
2026-10-08T00:00:00Z

13 results for Customer Experience Specialist in Minneapolis, MN