<p>We are seeking a detail-oriented and proactive Entry Level Project Assistant to support our project management team. This fully on-site position provides administrative and operational support on various assignments, ensuring projects are executed efficiently and on schedule.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist project managers with day-to-day tasks, such as scheduling meetings, preparing agendas, and taking meeting minutes.</li><li>Support the coordination and tracking of project timelines, tasks, and deliverables.</li><li>Prepare and maintain project documentation and reports.</li><li>Communicate with team members and stakeholders to gather and relay information.</li><li>Help organize project files and maintain accurate records.</li><li>Perform data entry and support in tracking budgets, expenses, and resources.</li><li>Help coordinate logistics for project events, meetings, and activities.</li><li>Respond promptly to project-related inquiries and provide general administrative support as needed.</li></ul>
<p>We are seeking a highly organized and proactive Office Manager to oversee the daily operations of our office. The ideal candidate will ensure a productive and efficient work environment by managing administrative functions, facility maintenance, and supporting staff needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and coordinate day-to-day office operations, including reception, supply management, mail distribution, and office maintenance.</li><li>Supervise administrative staff and delegate tasks to ensure efficiency and effectiveness.</li><li>Manage office budgets, expenses, and vendor relationships.</li><li>Serve as a point of contact for building management, equipment issues, and facility-related inquiries.</li><li>Maintain records, filing systems, and up-to-date documentation as needed.</li><li>Organize meetings, events, and internal communications.</li><li>Ensure compliance with company policies and legal regulations within the office.</li><li>Support HR functions such as onboarding, scheduling, and employee engagement activities.</li><li>Identify areas for process improvement and implement operational solutions.</li><li>Provide general administrative support to leadership and staff.</li></ul>
<p>We are looking for a dedicated Service Coordinator to join our team in Saint Paul, Minnesota. This contract to permanent position offers an opportunity to play a vital role in providing outstanding customer service and operational support. The ideal candidate will have excellent organizational skills and a proactive approach to managing service schedules and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Generate service purchase orders and oversee emergency service orders, including dispatch and follow-up.</p><p>• Coordinate with city officials to manage service permits, schedule inspections, and maintain accurate permit logs.</p><p>• Upload necessary reports to municipal and third-party platforms.</p><p>• Collaborate with field personnel, fitters, and project managers to ensure timely dispatch of jobs and effective communication.</p><p>• Process weekly payroll and ensure compliance with established procedures.</p><p>• Organize resources for service jobs, including ordering equipment, scheduling subcontractors, and obtaining purchase orders.</p><p>• Support the prioritization of service calls by working closely with the Service Management team.</p><p>• Handle invoices in alignment with standard billing practices and assist with miscellaneous administrative tasks as needed.</p><p>• Maintain the service scheduling board and facilitate seamless communication between teams.</p>
<p>We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations. </li></ol><p><br></p>
<p><strong>Job Title: Account Coordinator</strong></p><p><strong>Position Overview:</strong></p><p>The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, assisting with proposal preparation, and processing purchase and change orders. This role requires a strong understanding of administrative tasks in sales operations and the ability to ensure seamless workflow across accounts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in creating, managing, and closing opportunities within the CRM system.</li><li>Support proposal development, including gathering required documentation and coordinating input from relevant teams.</li><li>Process purchase orders and change orders, ensuring all documentation meets company and client requirements.</li><li>Maintain accurate client and account records; update CRM and internal systems regularly.</li><li>Collaborate cross-functionally with sales, account managers, and other support teams to deliver timely and high-quality client service.</li><li>Monitor the status of active projects and communicate updates to stakeholders as needed.</li><li>Prepare and track various sales documentation, reports, and correspondence.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience in an administrative, sales support, or account coordination role.</li><li>Strong organizational and communication skills, with an ability to manage multiple tasks and deadlines.</li><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar) is preferred.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or equivalent productivity tools.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li></ul>
<p>Our client is searching for a motivated and experienced customer service manager to lead their customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the ideal candidate will have proven experience working as a manager, leading a team in-person. In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills.</p><p><strong>Customer Service Manager Responsibilities:</strong></p><ul><li>Supervising day-to-day operations in the customer service department.</li><li>Responding to customer service issues in a timely manner.</li><li>Creating effective customer service procedures, policies, and standards.</li><li>Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.</li><li>Implementing an effective customer loyalty program.</li><li>Maintaining accurate records and documenting all customer service activities and discussions.</li><li>Assessing service statistics and preparing detailed reports on your findings.</li><li>Hiring and training new customer service agents.</li><li>Managing the approved budget of the customer service department.</li><li>Staying informed on the latest industry techniques and methods.</li></ul>
<p>We are looking for an experienced Customer Service Supervisor to join our client. In this role, you will oversee daily customer service operations, ensuring exceptional support and satisfaction for our clients. This is a long-term contract to hire position ideal for individuals passionate about leadership and customer-focused solutions. Responsibilities:</p><ul><li>Supervise and guide the customer service team to deliver outstanding support and meet performance goals.</li><li>Monitor daily operations, including inbound call handling and resolution of customer inquiries.</li><li>Oversee billing processes and cash activity to ensure accuracy and efficiency.</li><li>Utilize CRM systems and tools to manage customer interactions and maintain detailed records.</li><li>Coordinate with team members to audit service activities and implement quality improvements.</li><li>Develop and track key performance metrics to enhance team productivity and customer satisfaction.</li><li>Provide training and mentorship to team members, fostering growth and development with attention to detail.</li><li>Collaborate with other departments to address customer needs and drive service enhancements.</li><li>Ensure compliance with company policies and industry standards in all customer service activities.</li></ul>
