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4 results for Customer Success Manager in Milwaukee, WI
- Fort Atkinson, WI
- onsite
- Permanent / Full Time
- 80000 - 100000 USD / Yearly
- <p>We are looking for a Purchasing and Customer Service Manager to support daily procurement operations and lead a high-quality customer service experience for an organization in the Fort Atkinson, Wisconsin area. This role combines vendor coordination, purchasing oversight, and customer-facing leadership to help keep materials available, orders moving efficiently, and service standards consistently high. The ideal candidate brings sound judgment, strong communication skills, and the ability to improve workflows across purchasing and customer support functions.</p><p><br></p><p>Responsibilities:</p><p>• Direct purchasing activities by evaluating supply needs, placing orders, and maintaining appropriate inventory levels to support business operations.</p><p>• Build and manage vendor relationships, including pricing discussions, order follow-up, and service issue resolution to achieve dependable supply performance.</p><p>• Oversee customer service processes to ensure timely responses, accurate information, and careful handling of inquiries, concerns, and order-related requests.</p><p>• Develop and apply procurement practices that promote cost awareness, policy compliance, and efficient purchasing decisions across departments.</p><p>• Review purchasing data and service trends to identify opportunities for process improvement, stronger supplier performance, and better customer outcomes.</p><p>• Coordinate with internal teams to align material availability, delivery timing, and customer commitments with operational priorities.</p><p>• Monitor order status, resolve discrepancies involving shipments or invoices, and ensure records are updated accurately within company systems.</p><p>• Lead, coach, and support staff involved in purchasing and customer service activities while reinforcing accountability and service excellence.</p>
- 2026-10-22T00:00:00Z
- Racine, WI
- onsite
- Temporary to Hire
- 20 - 21 USD / Hourly
- We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism and provide clear, helpful information.<br>• Assist individuals with questions, concerns, and service requests while delivering a positive customer experience.<br>• Enter orders and update customer details with accuracy and attention to detail.<br>• Place outbound calls as needed to follow up on requests, confirm information, or provide updates.<br>• Document customer interactions thoroughly to maintain organized and reliable records.<br>• Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Support daily call center operations by managing a consistent volume of phone-based interactions.
- 2026-10-26T00:00:00Z
- Waukesha, WI
- onsite
- Temporary to Hire
- 20 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, attentive support.<br>• Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy.<br>• Enter customer orders and service details into internal systems while maintaining complete and accurate records.<br>• Place outbound calls as needed to follow up on requests, clarify order information, or provide updates.<br>• Manage a steady volume of call center activity while maintaining service quality and attention to detail.<br>• Communicate clearly with customers and internal team members to support timely resolution of service needs.
- 2026-10-26T00:00:00Z
- Waukesha, WI
- onsite
- Permanent / Full Time
- 70000 - 75000 USD / Yearly
- We are looking for a Membership Development Manager to help strengthen member engagement and expand participation for an organization based in Waukesha, Wisconsin. This role focuses on building lasting relationships, supporting member accounts, and using performance data to guide outreach efforts. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to turn membership goals into measurable results.<br><br>Responsibilities:<br>• Build and maintain strong relationships with current and prospective members to encourage retention and growth.<br>• Manage member accounts by responding to questions, resolving issues, and ensuring a positive overall experience.<br>• Develop outreach strategies that increase membership participation and support organizational objectives.<br>• Track key performance indicators and prepare reports that highlight trends, progress, and opportunities for improvement.<br>• Collaborate with internal teams to coordinate membership initiatives, campaigns, and service improvements.<br>• Identify opportunities to enhance engagement through targeted communication and follow-up efforts.<br>• Monitor membership activity and recommend actions that improve satisfaction and long-term involvement.
- 2026-10-21T00:00:00Z