We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries through various communication channels.<br>• Provide accurate information about products and services to assist customers effectively.<br>• Process orders and ensure all data entry tasks are completed accurately.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Handle inbound and outbound calls while maintaining professionalism and empathy.<br>• Collaborate with team members to improve customer service processes.<br>• Keep detailed records of customer interactions for future reference.<br>• Escalate complex issues to the appropriate department or supervisor when necessary.<br>• Stay informed about company policies and updates to provide consistent support.<br>• Contribute to the overall success of the team by meeting individual performance goals.
<p>We are looking for an experienced Workday Consultant to join our team. In this Contract to permanent position, you will play a pivotal role in managing Workday Payroll integrations while ensuring seamless collaboration between technical and business stakeholders. This opportunity offers a dynamic work environment within the manufacturing industry, where your expertise will contribute to the success of key integration projects.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee Workday Payroll integration efforts, ensuring all processes align with organizational requirements.</p><p>• Manage integrations across North America, with occasional involvement in broader Workday system integrations.</p><p>• Collaborate with payroll teams to support annual updates to benefits providers and address local payroll needs.</p><p>• Take ownership of projects from start to finish, including gathering requirements, coordinating technical efforts, and managing stakeholder relationships.</p><p>• Participate in training sessions to prepare trainers and support organizational change management initiatives.</p><p>• Work with international teams, including highly technical interviews with Poland-based integration specialists, to develop effective solutions.</p><p>• Support ticketing processes and transitions, including potential involvement with ServiceNow for issue tracking.</p><p>• Ensure HyperCare support is provided post-implementation to maintain system functionality and resolve any issues.</p>
We are looking for a highly skilled Senior Product Designer to join our team and lead the creation of user-centered digital experiences. In this role, you will utilize your expertise to design impactful solutions that align with our organizational goals while enhancing user satisfaction. This position involves close collaboration with cross-functional teams, including product managers, developers, UX writers, and researchers, to ensure seamless design implementation. As this is a long-term contract opportunity, you will contribute to ongoing improvements and innovation across our digital products.<br><br>Responsibilities:<br>• Develop innovative solutions that meet both user needs and organizational objectives, leveraging tools like Figma and Jira within agile processes.<br>• Apply human-centered design principles to address common challenges, optimizing functionality and engagement across digital products.<br>• Tackle specific design problems such as process optimization and user engagement improvements based on input from team leads and stakeholders.<br>• Present and justify design decisions confidently to team members and senior stakeholders, ensuring alignment and clarity.<br>• Facilitate collaboration within cross-functional teams through effective communication and storytelling, fostering trust and strong relationships.<br>• Mentor less experienced designers by providing guidance on methodologies, best practices, and career development.<br>• Demonstrate leadership by modeling key competencies such as teamwork, delivering outcomes, and fostering a positive work environment.<br>• Support a culture of continuous improvement and employee engagement, contributing to exceptional client experiences.<br>• Uphold organizational values and purpose, maintaining trust and reputation through high-quality design solutions.
We are looking for a driven and disciplined Outside Sales Representative to join our team in Brookfield, Wisconsin. In this Contract to permanent position, you will play a pivotal role in building and nurturing vendor relationships while representing a trusted and customer-focused lender. This opportunity is ideal for someone seeking a long-term career in business development with a focus on equipment financing solutions.<br><br>Responsibilities:<br>• Identify and establish new vendor partnerships within industries that rely on equipment financing.<br>• Strengthen existing vendor relationships to drive sales growth and build lasting trust.<br>• Analyze vendors' business models to align financing solutions with their unique needs.<br>• Manage sales pipelines effectively, ensuring consistency and follow-through in all interactions.<br>• Cultivate a detail-oriented and respectful business culture that emphasizes accountability.<br>• Conduct cold calls and outreach efforts to generate new business opportunities.<br>• Collaborate with internal teams to secure approved loans and deliver seamless financing solutions.<br>• Maximize sales efforts by identifying opportunities to increase vendor engagement and satisfaction.<br>• Utilize Microsoft Outlook and other tools to maintain organized and efficient communication.<br>• Stay informed about market trends to enhance strategic business development efforts.
