We are looking for a Customer Service Representative to join a team in Milwaukee, Wisconsin, in a contract opportunity with the potential for a permanent role. This role is ideal for someone who enjoys supporting business customers, resolving service-related concerns, and keeping order and account information accurate. You will work closely with sales, accounts receivable, and operations teams to help maintain strong customer relationships while ensuring timely follow-up on orders, billing, and inventory-related tasks.<br><br>Responsibilities:<br>• Serve as a primary point of contact for business customers, addressing product concerns, delivery questions, service issues, and potential growth opportunities.<br>• Review incoming purchase orders, investigate discrepancies when needed, and enter order details accurately into company systems.<br>• Maintain and update customer-related web information in coordination with the Accounts Receivable team to support accurate account records.<br>• Partner with plant operations and sales staff by preparing requested reports and assisting with web-based customer support needs.<br>• Document quality-related issues, create the necessary organizational records, and monitor progress through resolution.<br>• Support billing activities by helping generate credit memos and following up on past-due invoices to encourage timely payment.<br>• Contribute to customer experience initiatives by assisting with the annual customer service satisfaction survey process.<br>• Provide coverage for coworkers during absences and help maintain smooth daily service operations across the team.<br>• Assist with inventory activities, including monthly counts, transaction entry, stock monitoring, and material replenishment requests from external vendors and affiliated locations.
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism and provide clear, helpful information.<br>• Assist individuals with questions, concerns, and service requests while delivering a positive customer experience.<br>• Enter orders and update customer details with accuracy and attention to detail.<br>• Place outbound calls as needed to follow up on requests, confirm information, or provide updates.<br>• Document customer interactions thoroughly to maintain organized and reliable records.<br>• Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Support daily call center operations by managing a consistent volume of phone-based interactions.
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Racine, Wisconsin. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, managing customer interactions with professionalism, and ensuring orders are handled accurately from start to finish. In this role, you will serve as a key point of contact for incoming inquiries while contributing to a responsive and service-focused team environment.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, empathy, and clear communication.<br>• Assist customers with questions, service needs, and general support requests in a fast-paced call center setting.<br>• Enter and update order details accurately to ensure timely processing and fulfillment.<br>• Handle a mix of inbound and outbound calls to support customer follow-up and issue resolution.<br>• Document customer interactions thoroughly to maintain accurate service records.<br>• Resolve routine concerns efficiently and escalate more complex matters when appropriate.<br>• Provide a high standard of service that reflects the values of a non-profit organization.<br>• Collaborate with team members to maintain smooth daily operations and consistent customer support.
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, attentive support.<br>• Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy.<br>• Enter customer orders and service details into internal systems while maintaining complete and accurate records.<br>• Place outbound calls as needed to follow up on requests, clarify order information, or provide updates.<br>• Manage a steady volume of call center activity while maintaining service quality and attention to detail.<br>• Communicate clearly with customers and internal team members to support timely resolution of service needs.
We are looking for a personable and detail-focused Customer Service Representative to support child care provider outreach efforts in Milwaukee, Wisconsin. This Long-term Contract position blends customer support, administrative coordination, and data management to help keep provider records current and useful for families searching for child care services. The ideal candidate brings strong communication skills, a service-oriented mindset, and the ability to stay organized while handling follow-up activities and documentation.<br><br>Responsibilities:<br>• Connect with child care providers through inbound and outbound communication to gather, verify, and update key information.<br>• Maintain accurate records by entering provider details, interaction notes, and status updates into Excel and other tracking tools.<br>• Manage assigned outreach lists, prioritize follow-up tasks, and ensure timely completion of communication activities.<br>• Record all outreach efforts clearly and consistently so information remains organized and accessible for the team.<br>• Provide day-to-day administrative assistance by supporting team initiatives, preparing documentation, and helping with special projects.<br>• Deliver attentive customer service during each interaction while building productive relationships with providers.<br>• Respond to routine inquiries and route issues appropriately when additional assistance is needed.