We are looking for an experienced ERP/CRM Consultant to join our team on a contract basis in Waukesha, Wisconsin. In this role, you will focus on Salesforce administration and management within a fast-paced, enterprise-level environment. You will collaborate with internal teams and third-party auditors to ensure the system operates efficiently and aligns with business needs.<br><br>Responsibilities:<br>• Manage and resolve support tickets related to Salesforce issues in collaboration with the internal administration team.<br>• Oversee user access and identity management, including onboarding, offboarding, and configuration of permission sets and roles.<br>• Coordinate with third-party auditors by providing necessary system support and granting appropriate data access during audit cycles.<br>• Support and contribute to the development of Marketing Cloud and Data Cloud initiatives.<br>• Collaborate with various business lines to ensure effective governance and alignment across the Salesforce ecosystem.<br>• Maintain comprehensive documentation for system configurations, user access protocols, and audit-related activities.<br>• Identify opportunities for process optimization within the Salesforce environment and advocate for best practices.<br>• Troubleshoot and prioritize tickets while effectively communicating resolutions to stakeholders.<br>• Assist in the implementation and management of API integrations and configuration updates.<br>• Provide technical support and guidance for client-side scripting and system development.
We are looking for a skilled Data Warehouse Analyst to join our team on a contract basis in Milwaukee, Wisconsin. In this role, you will play a pivotal part in developing and maintaining data solutions that support organizational analytics and decision-making. You will work closely with cross-functional teams to ensure data integration, accuracy, and accessibility using modern tools and methodologies.<br><br>Responsibilities:<br>• Design and implement data warehouse solutions to support business intelligence and reporting needs.<br>• Develop and maintain ETL processes to extract, transform, and load data from Oracle into Azure SQL Server.<br>• Collaborate with stakeholders and business analysts to gather requirements and translate them into actionable technical solutions.<br>• Optimize workflows and ensure efficient performance of the data warehouse environment.<br>• Validate and monitor data quality to ensure integrity and reliability.<br>• Create and maintain documentation for processes, architecture, and data models.<br>• Troubleshoot and resolve issues related to data integration and system performance.<br>• Utilize Azure Data Factory for data processing and workflow management.<br>• Apply Kimball methodology to design and maintain efficient data models.<br>• Support the ongoing improvement of data systems and analytics processes.
We are looking for a skilled and collaborative Platform Engineer to join our team in Pleasant Prairie, Wisconsin. In this role, you will work closely with both the Application Development and Infrastructure teams to design, automate, and deploy robust platforms that support enterprise-level microservices. This is a long-term contract position requiring expertise in Kubernetes, Red Hat OpenShift, CI/CD pipelines, and automation tools.<br><br>Responsibilities:<br>• Collaborate with cross-functional teams to ensure seamless integration and operation of enterprise platforms.<br>• Design and implement scalable container orchestration solutions using open-source Kubernetes.<br>• Develop and automate deployment processes for applications, ensuring efficiency and reliability.<br>• Build and optimize secure CI/CD pipelines using tools such as Jenkins, GitLab CI, and ArgoCD.<br>• Create and maintain automated testing workflows to support continuous delivery.<br>• Manage platform transitions from traditional virtual machines to Kubernetes and Red Hat OpenShift environments.<br>• Utilize scripting languages like Bash and Python to streamline automation tasks.<br>• Troubleshoot and resolve platform-related issues to ensure optimal performance.<br>• Provide technical expertise and guidance to teams on Kubernetes and OpenShift usage.<br>• Document processes and best practices to support ongoing platform development.
<p>We are looking for a skilled Systems Engineer II to join our team in Germantown, Wisconsin. In this role, you will contribute to the development, maintenance, and optimization of IT systems, ensuring they operate efficiently and securely. This position offers an opportunity to work with cutting-edge technologies and collaborate with a dynamic team to support organizational objectives. This role requires candidates to be onsite (hybrid) - local candidates are preferred. Also, no third-party candidates will be considered. </p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain Active Directory environments to ensure optimal performance and security.</p><p>• Administer and troubleshoot Microsoft Windows Server systems to support business operations.</p><p>• Manage Azure Active Directory to facilitate seamless integration with cloud-based services.</p><p>• Oversee Citrix technologies to provide efficient virtual desktop and application solutions.</p><p>• Perform updates and maintenance tasks on Microsoft Exchange to ensure reliable email communication.</p><p>• Monitor system performance and implement improvements to enhance reliability and scalability.</p><p>• Collaborate with cross-functional teams to design and implement IT solutions.</p><p>• Develop and maintain documentation for system configurations and procedures.</p><p>• Identify and resolve technical issues promptly to minimize downtime.</p><p>• Stay informed about emerging technologies and recommend enhancements to current systems.</p>
We are looking for a skilled Systems Engineer to join our team in Glendale, Wisconsin. In this role, you will collaborate closely with clients to deliver tailored solutions that meet their unique needs. This position offers an excellent opportunity to work with diverse hardware and software systems while mentoring less experienced team members.<br><br>Responsibilities:<br>• Provide expert-level support and troubleshooting for hardware and software systems to ensure optimal client performance.<br>• Collaborate with clients to assess their system requirements and deliver customized solutions.<br>• Manage and maintain Active Directory, Microsoft Windows Server, and Azure Active Directory environments.<br>• Implement and support Citrix technologies to enhance system functionality and user experience.<br>• Administer and troubleshoot Microsoft Exchange environments to ensure seamless communication systems.<br>• Offer guidance and mentorship to less experienced technical staff to foster their growth.<br>• Document system configurations, issues, and resolutions to maintain accurate records.<br>• Develop and implement strategies for system optimization and efficiency.<br>• Stay updated on emerging technologies to recommend innovative solutions.<br>• Communicate effectively with clients to build strong, trust-based relationships.
<p>We are looking for an experienced Systems Engineer to join our team in Germantown, Wisconsin. In this role, you will be responsible for managing and optimizing various systems, ensuring their seamless integration and performance. This position requires a strong technical background and a commitment to maintaining reliable and efficient IT operations. This role requires candidates to be onsite (hybrid) - local candidates are preferred. Also, no third-party candidates will be considered. </p><p><br></p><p>Responsibilities:</p><p>• Configure, maintain, and troubleshoot Active Directory to ensure secure and efficient user access.</p><p>• Administer Microsoft Windows Server environments, focusing on stability and performance.</p><p>• Manage Azure Active Directory to support cloud-based identity and access solutions.</p><p>• Implement and maintain Citrix technologies to enhance virtual desktop and application delivery.</p><p>• Oversee Microsoft Exchange operations, ensuring consistent email communication and system functionality.</p><p>• Collaborate with cross-functional teams to assess and address system requirements.</p><p>• Monitor server performance and proactively resolve issues to minimize downtime.</p><p>• Develop and document procedures for system upgrades and routine maintenance.</p><p>• Provide technical support and training to staff to ensure effective use of IT systems.</p><p>• Stay updated on emerging technologies to recommend improvements to existing systems.</p>
Key Responsibilities:<br>• Serve as the primary technical lead for assigned clients, owning the client relationship and their IT environment.<br>• Design, configure, and maintain infrastructure components, including servers, networks, firewalls, and backup systems.<br>• Implement and support cloud services such as Azure, M365, and SharePoint.<br>• Perform server migrations, virtualization deployments, and network upgrades (on-prem and cloud).<br>• Provide Tier 2/3 support and mentorship to Helpdesk and NOC teams.<br>• Conduct proactive maintenance and infrastructure health checks.<br>• Guide clients through cybersecurity improvements including MFA, endpoint protection, DR/BC strategies, and regulatory compliance (HIPAA, PCI, CMMC, etc.).<br>• Participate in Strategic Business Reviews with Account Executives and translate business needs into technical solutions.<br>• Stay current on emerging technologies, be a champion for internal ITSM/ITIL practices and contribute to a culture of continuous learning.<br>________________________________________<br>Required Qualifications:<br>• 4+ years of experience in IT infrastructure, preferably in an MSP or consulting environment.<br>• Strong technical proficiency in:<br>o Windows Server/Desktop (2019+)<br>o Microsoft 365, Azure, SharePoint<br>o Firewalls, VLANs, VPNs, switching (Meraki/Cisco)<br>o Backup and DR platforms (Veeam, Datto, ArcServe)<br>o Endpoint security (SentinelOne, CrowdStrike, Microsoft Defender P2)<br>• Hands-on experience with virtualization (VMware, Hyper-V).<br>• Expert understanding of ITSM/ITIL processes and methodology and incident/change management.<br>• Proficiency working with tools such as DUO, Meraki, StarWind, Supermicro, and Datto.<br>• Excellent documentation, time management, and client communication skills.<br>• Deep curiosity that leads to positive business outcomes for both clients and SSR.<br>• Servant-based, positive attitude toward solving client issues with a genuine desire to help. NO EXCEPTIONS!!!<br>________________________________________<br>Preferred Qualifications:<br>• IT certifications such as Azure Administrator Associate, CompTIA Security+, Cisco/Meraki, VMware VCP, or Microsoft MCP/MCSA.<br>• ITIL/ITSM certification.<br>• Familiarity with compliance standards (HIPAA, PCI, ITAR, CMMC, NIST 800-171).<br>• Experience leading small-to-mid scale IT projects and client engagements in a combination of on-premise and cloud-based environments.
