<p>We are looking for an experienced Administrative Assistant to join our client's team on a contract basis in East Granby, Connecticut. In this key role, you will provide high-level administrative support to the President and leadership team, ensuring smooth day-to-day operations. This position offers an exciting opportunity to work in a fast-paced environment and interact with team members across all levels of the organization.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage executive calendars, schedule meetings, and coordinate complex travel arrangements, including liaising with travel agents.</p><p>• Organize reminders for birthdays, milestones, and other important events.</p><p>• Maintain reception and common areas, ensuring they are tidy and stocked with necessary supplies; handle mail and shipping tasks.</p><p>• Assist in planning and executing company-wide events, leadership meetings, and town halls, including managing invitations, catering, and logistics.</p><p>• Provide support for Certificate of Insurance management during high-demand periods.</p><p>• Answer and direct incoming calls professionally, ensuring excellent communication with visitors and team members.</p><p>• Act as a primary point of contact at the front desk, creating a welcoming environment for guests and employees.</p><p>• Collaborate with various departments to ensure administrative tasks are completed efficiently and accurately.</p><p>• Monitor office inventory and oversee restocking processes to avoid any disruptions.</p><p>• Handle additional administrative duties as assigned by the leadership team.</p>
<p><strong>*Permanent* Tax Administrative Assistant</strong></p><p> <strong>Location:</strong> New Haven, CT (Onsite, Full-Time)</p><p> <strong>Salary:</strong> $60,000–$70,000 (paid hourly) -Depending on Experience</p><p><br></p><p><br></p><p><br></p><p>We are currently seeking a dedicated <strong>Tax Administrative Assistant</strong> to join our client's team in <strong>New Haven, CT</strong>. This is a <strong>full-time, onsite</strong> role offering a blend of front desk responsibilities and critical back-end administrative support for the firm's tax professionals.</p><p>As one of the first point of contact for clients, you’ll play a key role in representing the firm’s professionalism and customer-first approach, while also managing sensitive tax-related documentation with accuracy and discretion.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Front Desk Duties:</strong></p><ul><li>Answer and route incoming phone calls professionally</li><li>Greet clients and visitors with a welcoming demeanor</li><li>Assist clients with general inquiries and follow-up items</li><li>Manage appointment scheduling and client check-ins</li></ul><p><strong>Administrative & Back-End Support:</strong></p><ul><li>Collect, organize, and verify tax documents for preparers</li><li>Maintain client records and ensure accurate data entry</li><li>Utilize Microsoft Excel to manage and track financial data</li><li>Support office operations and help ensure deadlines are met</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>3+ years of administrative experience</strong> in a professional office setting </li><li>Strong proficiency in <strong>Microsoft Excel</strong> is required</li><li>High attention to detail with the ability to manage multiple priorities</li><li>Adaptable and comfortable in a <strong>fast-paced environment</strong></li><li>Excellent communication and organizational skills</li><li>Experience in a tax or financial services environment is a plus</li></ul><p><br></p><p><strong>Compensation/Benefits/Highlights:</strong></p><ul><li>Competitive salary based on experience ($60K–$70K)</li><li>Full benefits package including 401k</li><li>Supportive, employee-focused work culture</li><li>Opportunity for long-term stability and professional growth</li></ul><p><br></p><p><strong>To Apply:</strong></p><p> Please submit your resume here or email to Daniele.Zavarella@roberthalf com!</p>
<p>Front desk coordinator (reception area coordinator) opening</p><p>We currently have an open position for a well-organized and motivated front desk coordinator who is looking to grow their career. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.</p>
<p>We are looking for a dedicated Administrative Assistant to join our team on a contract basis in West Hartford, Connecticut. In this role, you will support the daily operations of a school environment, assisting with administrative tasks and ensuring smooth coordination between staff, students, and external stakeholders. This is an excellent opportunity to contribute to an educational institution committed to making a difference.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage front desk operations, including welcoming visitors and ensuring proper access to the building.</p><p>• Schedule and coordinate meetings between school staff, districts, and other stakeholders.</p><p>• Prepare and distribute newsletters and other school communications.</p><p>• Organize and mail special education paperwork to relevant parties.</p><p>• Maintain attendance records and ensure timely submission of timesheets and invoices.</p><p>• Update and manage the school's social media platforms, including Facebook and Instagram.</p><p>• Assist with website updates, such as uploading photos and announcements.</p><p>• Process purchase orders and manage general office supplies.</p><p>• Support the planning and execution of meetings related to students with disabilities.</p><p>• Respond to emails and inbound calls, providing timely and accurate information.</p>
<p>Office / facilities manager</p><p>We currently have an excellent opportunity for a highly-skilled and motivated office manager to lead operations. Are you a deeply passionate self-starter who is looking to grow their career? Then we have a position for you.</p>
<p><strong>We are hiring a Bilingual Receptionist (Spanish/English)</strong></p><p> We’re looking for a friendly and professional <strong>Receptionist</strong> who is fluent in <strong>Spanish and English</strong>. You’ll be the first point of contact for our clients—answering phones, greeting visitors, and providing excellent customer service.</p><p><br></p>
<p>Receptionist opportunities</p><p>We currently have an opening for an articulate, highly-skilled receptionist. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.</p>
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
Local compnay is seeking a skilled and self-motivated Property Management Assistant to join our team on a flexible part-time basis (3 days per week). This role supports the Property Management team through administrative tasks, records management, tenant relations, and light bookkeeping. If you are detail-oriented, possess excellent customer service skills, and have a strong proficiency in Excel, we want to hear from you! <br> Key Responsibilities: Administrative Duties: Provide administrative support to Property Management, tenant relations, and maintenance operations. Answer phone calls from tenants and vendors; assist and dispatch facilities managers as needed. Maintain tenant contact lists and update emergency contact information. Produce, modify, and distribute spreadsheets, forms, manuals, and information packages for Property Management. Process correspondence for tenants, contractors, and vendors. Maintain and organize insurance certificates, leases, contracts, and other records. Obtain and process monthly utility bills online. Manage tenant work orders and walk-ins (vendors, tenants, prospective tenants). Bookkeeping and Organizational Responsibilities: Process remote bank deposits and upload invoices to Nexus. Provide support with light bookkeeping-related tasks, including utility schedules and payment processing. Skills and Experience: Required: Demonstrated proficiency in Excel (advanced spreadsheet creation and management). Experience with Microsoft Word and familiarity with QuickBooks and Nexus software. Strong attention to detail with excellent prioritization and time-management skills. Preferred: Customer service experience with a focus on tenant/vendor relations. Knowledge of office procedures and basic bookkeeping. Ability to work independently and reliably under minimal supervision.
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Holtsville, New York. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient handling of inquiries. This position is ideal for someone with excellent multitasking abilities and a friendly demeanor.<br><br>Responsibilities:<br>• Answer and direct incoming calls using a multi-line switchboard system.<br>• Greet visitors and provide them with assistance or direct them to the appropriate personnel.<br>• Maintain a clean and welcoming reception area.<br>• Handle incoming and outgoing mail and deliveries.<br>• Manage scheduling and coordination of meeting rooms as needed.<br>• Assist with administrative tasks such as data entry, filing, and document organization.<br>• Provide support to other departments as required.<br>• Ensure accurate logging of calls and messages.<br>• Respond promptly to inquiries and resolve issues when possible.<br>• Maintain a detail-oriented attitude and represent the company positively.
<p>Start working as an office assistant today!</p><p>We are a growing local non-profit firm looking to hire a highly-skilled and motivated office assistant / administrative assistant to provide support with various administrative duties. Are you a self-starter who loves handling multiple projects at once with a positive outlook? Then we have a position for you. </p>
<p>Human resource assistant (hr assistant) opening </p><p>We currently have an excellent opportunity for a highly-skilled and motivated human resources assistant who is deeply passionate about growing. We were recently listed on Forbes’ “2021 Best Employers for Diversity” list, and we are looking for a self-starter to grow with us! The HR assistant will be responsible for handling a variety of personnel related administrative tasks and will provide clerical support to the HR department and employees regarding human resources related activities, policies, processes, and procedures.</p>
<p><strong>Job Title:</strong> Executive Assistant (Permanent Position!)</p><p><strong>Location:</strong> Hartford, CT (Fully Onsite)</p><p><strong>Position Type:</strong> Full-Time, Permanent</p><p><strong>Compensation:</strong> $80,000–$90,000 (commensurate with experience)</p><p><br></p><p>Our client is a mission-driven non-profit organization based in Hartford, CT, committed to making a meaningful impact in our community. We are seeking a highly skilled and professional <strong>Executive Assistant</strong> to support an Executive level Manager. This is a fully onsite role offering the opportunity to work closely with passionate individuals in a collaborative and purpose-driven environment.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Executive Assistant will play a critical role in supporting the Executive Manager and overall organizational efficiency. The ideal candidate will have a strong background in executive support, excellent communication skills, and a proactive mindset.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage complex calendar and scheduling needs for the Executive Manager</li><li>Coordinate internal and external meetings, including Board of Directors meetings</li><li>Arrange occasional travel, including itineraries and logistics</li><li>Maintain and organize internal data, records, and documents</li><li>Assist with program management and implementation</li><li>Prepare agendas, presentations, and reports for leadership and board meetings</li><li>Serve as a liaison with internal staff, board members, and external partners</li><li>Handle confidential information with discretion and professionalism</li></ul><p><strong>Qualifications:</strong></p><ul><li>Minimum 5 years of Executive Assistant experience, preferably in a non-profit or mission-driven setting (industry is not a must, just a plus!)</li><li>Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)</li><li>Demonstrated excellence in calendar management and scheduling</li><li>Exceptional written and verbal communication skills</li><li>High level of professionalism, discretion, and integrity</li><li>Outstanding organizational skills and attention to detail</li><li>Ability to manage multiple priorities in a fast-paced environment</li></ul><p><br></p><p><strong>Please apply today if you meet the above requirements to Daniele.Zavarella@roberthalf com!</strong></p>
<p>We are looking for a dedicated Receptionist to join our team on a contract basis in Ronkonkama, New York. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing excellent customer service. The position involves managing front desk operations and supporting communication through a multi-line phone system.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors while maintaining a welcoming front desk environment.</p><p>• Professionally handle inbound calls using a multi-line phone system and ensure efficient call routing.</p><p>• Manage switchboard operations with 1 to 10 lines, ensuring smooth communication flow.</p><p>• Provide accurate information to callers and visitors regarding services and general inquiries.</p><p>• Maintain an organized and clean reception area.</p><p>• Support administrative tasks as needed to ensure seamless office operations.</p><p>• Collaborate with team members to enhance customer satisfaction and office efficiency.</p><p>• Monitor and address any issues with phone systems or communication tools promptly.</p>
<p><strong>About the Company:</strong></p><p>Our client is a well-established organization in the real estate/property management industry, known for its commitment to excellence and fostering a supportive, collaborative workplace culture. <strong>Yardi</strong> experience is required</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p>As an Administrative Assistant, you will play a critical role in supporting day-to-day operations. Your key responsibilities will include:</p><ul><li>Utilizing <strong>Yardi</strong> to manage property information, tenant records, and financial data.</li><li>Assisting with <strong>data entry</strong>, report generation, and maintaining accurate databases.</li><li>Coordinating and scheduling meetings, managing calendars, and handling communication.</li><li>Supporting property management teams with lease administration and compliance tracking.</li><li>Organizing and maintaining files, both digital and physical.</li><li>Responding to client inquiries and assisting with administrative projects as needed.</li><li>Providing general office support to ensure smooth business operations.</li></ul><p><strong>Requirements:</strong></p><p>To succeed in this role, candidates should have:</p><ul><li><strong>Proven experience</strong> in an administrative support role, preferably in a property management or real estate setting.</li><li>Proficiency with <strong>Yardi software</strong> is a <strong>must</strong>.</li><li>Strong computer skills, including Microsoft Office Suite (Excel, Word, Outlook).</li><li>Excellent organizational skills and <strong>high attention to detail</strong>.</li><li>Strong communication and interpersonal abilities.</li><li>A customer-service mindset with the ability to manage multiple priorities effectively.</li></ul>
We are looking for a detail-oriented and friendly Receptionist to join our team in Uniondale, New York. This contract position requires someone with excellent communication skills and the ability to manage multi-line phone systems effectively. As the first point of contact for our organization, you will play a vital role in ensuring smooth operations and providing exceptional service to guests and callers.<br><br>Responsibilities:<br>• Greet visitors and guests warmly, ensuring a welcoming environment.<br>• Manage a multi-line phone system, including answering, transferring, and directing calls efficiently.<br>• Handle inbound calls with care, addressing inquiries or directing them to the appropriate departments.<br>• Maintain a clean and organized reception area to provide a positive first impression.<br>• Assist in administrative tasks such as scheduling and record-keeping.<br>• Monitor and respond to emails or messages related to reception duties.<br>• Support team members with various front-desk operations as needed.<br>• Ensure confidentiality and discretion when handling sensitive information.<br>• Coordinate with other departments to manage visitor appointments and meeting schedules.
We are looking for a skilled Administrative Assistant to join our team on a contract basis in Wesbury, New York. This role is critical to supporting our operations during a medical leave of absence. The ideal candidate will be fast-learning, detail-oriented, and capable of managing sensitive financial tasks with professionalism.<br><br>Responsibilities:<br>• Facilitate funding processes for agents by initiating wire transfers through online banking systems.<br>• Verify payoff figures and account details by making necessary phone calls.<br>• Provide general administrative support to a cross-trained team to ensure seamless operations.<br>• Manage confidential financial information with discretion and accuracy.<br>• Coordinate with internal staff to address operational needs during the absence period.<br>• Maintain organized records and documentation related to financial transactions and administrative tasks.
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Westport, Connecticut. This role involves managing Concur system configurations, troubleshooting issues, and ensuring compliance with company policies. The ideal candidate will possess strong organizational skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain user accounts, system settings, workflows, and approval hierarchies within the Concur platform.</p><p>• Address and resolve system errors, discrepancies in expense reports, and technical issues to ensure seamless system operations.</p><p>• Review travel and expense reports for accuracy and compliance with company policies and regulatory standards.</p><p>• Enforce organizational policies and identify irregularities or violations in submitted reports.</p><p>• Collaborate with finance, HR, travel managers, and other stakeholders to optimize workflows and enhance user experiences.</p><p>• Provide administrative support, including data entry and document management, to streamline daily operations.</p><p>• Analyze system usage and recommend improvements to boost efficiency and user satisfaction.</p>
<p><strong>Administrative Assistant – Full-Time or Part-Time!</strong></p><p><strong>Location:</strong> Southington, CT</p><p><strong>Type:</strong> Permanent Position (Full-Time or Part-Time)</p><p><strong><em>This position is an hourly role, paying up to $26.00/hour depending on experience!</em></strong></p><p><br></p><p>A small, family-owned company in Southington, CT is seeking a reliable and experienced <strong>Administrative Assistant/Accounting Clerk</strong> to join our close-knit team. This is a permanent position with flexible hours — our client is open to candidates looking for either full-time or part-time employment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Answer and route incoming phone calls</li><li>Schedule service appointments</li><li>Input and code AP invoices</li><li>Input payroll data for under 30 employees</li><li>Maintain and update customer information in a CRM system</li><li>Provide general office support as needed — must be comfortable wearing many hats!</li></ul><p><strong>Requirements:</strong></p><ul><li><strong>3+ years of administrative experience</strong></li><li><strong>Experience with Accounts Payable (AP)</strong></li><li>Strong proficiency in <strong>Microsoft Excel</strong></li><li>Comfortable working in a <strong>small office environment</strong></li><li>Strong organizational and multitasking skills</li></ul><p><br></p><p> Please submit your resume to <strong>Daniele.Zavarella@roberthalf com. </strong>Be sure to indicate whether you are seeking <strong>full-time</strong> or <strong>part-time</strong> employment in your message.</p>
<p>We are looking for a dedicated and organized Receptionist to join our team! The ideal candidate will excel in multitasking, maintaining a welcoming environment, and ensuring smooth office operations.</p><p><br></p><p>Responsibilities:</p><p>•Welcome and greet visitors.</p><p>•Answer incoming phone calls, answer inquiries and take messages as needed. </p><p>•Receive and distribute incoming packages and daily mail, ensuring accurate logging and delivery.</p><p>• Sort accounts payable tickets, organize them, and return them to the accounting department for processing.</p><p>• File documents once they have been processed to maintain organized records.</p><p><br></p>
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
<ul><li><strong>Position: Claims Examiner - Lost Time (Contract Role)</strong></li><li><strong>Location: 555 Long Wharf Drive New Haven CT USA 06511-5941</strong></li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $30-33/per hour</strong></li><li><strong>Interview Process: Virtual interview 1-2 round of 30 minute interview</strong></li></ul><p> </p><p><strong>Job Description: </strong></p><p>Job Schedule-100% ONSITE</p><p>Job hours-8:30am-5:00pm EST</p><p> </p><p>3 years of Workers Compensation Lost Time Claim Examiner or Commensurate Experience </p><p> </p><p>Duties and Responsibilities:</p><p>- Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process.</p><p>- Reviews claim and policy information to provide background for investigation.</p><p>- Conducts 3-part ongoing investigations obtaining facts and taking statements as necessary with insured claimant and medical providers.</p><p>- Evaluates the facts gathered through the investigation to determine compensability of the claim.</p><p>- Informs insureds claimants and attorneys of claim denials when applicable.</p><p>- Prepares reports on investigation settlements denials of claims and evaluations of involved parties etc.</p><p>- Timely administration of statutory medical and indemnity benefits throughout the life of the claim.</p><p>- Sets reserves within authority limits for medical indemnity and expenses and recommends reserve changes to Team</p><p>Leader throughout the life of the claim.</p><p>- Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them.</p><p>- Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered.</p><p>- Works with attorneys to manage hearings and litigation</p><p>- Controls and directs vendors nurse case managers telephonic cases managers and rehabilitation managers on medical management and return to work initiatives.</p><p>- Complies with customer service requests including Special Claims Handling procedures file status notes and claim reviews.</p><p>- Files workers compensation forms and electronic data with states to ensure compliance with statutory regulations.</p><p>- Refers appropriate claims to subrogation and secures necessary information to ensure that recovery opportunities are maximized.</p><p>- Works with in-house Technical Assistants Special Investigators Nurse</p><p>Consultants Telephonic Case Managers as well as Team Supervisors to exceed customer's expectations for exceptional claims handling service.</p>
We are looking for a dedicated Customer Care Associate to join our team in Stamford, Connecticut. In this role, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. This is a long-term contract position offering an opportunity to contribute to a dynamic environment within the waste and environmental management industry.<br><br>Responsibilities:<br>• Foster strong relationships with customers by actively listening and addressing their needs with customized solutions.<br>• Work closely with team members and supervisors to resolve challenging issues and ensure a seamless customer experience.<br>• Accurately document all customer interactions and transactions in organizational systems.<br>• Strive to meet or exceed performance metrics, such as response times, resolution rates, and overall customer satisfaction.<br>• Participate in ongoing training and coaching sessions to enhance skills and improve service delivery.<br>• Handle both inbound and outbound calls, ensuring timely and attentive responses to customer inquiries.<br>• Provide clear and concise information to customers regarding services, policies, and procedures.
<p>We are looking for a Customer Service Specialist to join our team, tasked with building strong relationships with clients, addressing their inquiries, and delivering exceptional customer experiences. As the primary point of contact for diverse customer needs, the ideal candidate will thrive in a fast-paced, collaborative environment and demonstrate an empathetic, solutions-oriented approach.</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
