<p>Join a mission-driven local non-profit organization as an IT & Desktop Support Specialist. In this contract role, you will play a critical part in maintaining and optimizing the organization’s technology infrastructure, supporting day-to-day operations, and ensuring seamless end-user experiences. This is an excellent opportunity for IT professionals passionate about community impact and hands-on technology work across servers, networking, security systems, and desktop support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deploy, configure, and maintain servers and infrastructure equipment.</li><li>Manage networking tasks, including IP addressing, subnetting, and cabling for new/existing setups.</li><li>Install, configure, and troubleshoot Microsoft Windows on desktops and laptops.</li><li>Address and resolve end user technical issues (hardware, software, connectivity).</li><li>Install, configure, and troubleshoot printers and multi-function devices.</li><li>Support video surveillance camera systems and door access control systems.</li><li>Provide troubleshooting and support for O365 productivity products (e.g., Outlook, Teams, SharePoint).</li><li>Deliver IT and desktop support services, including break/fix tasks and ticket handling through a help desk system.</li><li>Image and deploy PCs for staff and volunteers.</li></ul><p><br></p>
