We are looking for a dependable Dispatcher to support daily operations and serve as a key point of contact for customers and field teams in Elkhart, Indiana. This Long-term Contract position is ideal for someone who communicates clearly, stays organized under pressure, and can manage multiple service needs in a fast-paced environment. The right candidate will help coordinate schedules, respond to incoming requests, and ensure timely updates across dispatch activities.<br><br>Responsibilities:<br>• Receive service calls and inquiries, gather essential details, and route requests to the appropriate team members.<br>• Build and adjust daily schedules to align technician availability, customer needs, and operational priorities.<br>• Use computer-aided dispatch tools to track assignments, monitor progress, and maintain accurate service records.<br>• Communicate with customers, drivers, or field personnel to provide status updates and resolve routine service concerns.<br>• Coordinate logistics to support efficient movement of personnel, equipment, or service resources throughout the day.<br>• Document call activity, dispatch notes, and service outcomes with a high level of accuracy and timeliness.<br>• Work closely with internal teams to address scheduling conflicts, urgent requests, and changes in service plans.
<p>We are looking for a Dispatcher to coordinate daily delivery activity and keep routes running smoothly from our operation. This is in Brighton, Michigan. The pay is $24 per hour and fully onsite. The shift is 5am to 130pm This is a long term opportunity with potential for a permanent role is ideal for someone who enjoys balancing logistics, driver support, and real-time problem solving in a fast-paced environment. The person in this role will help organize route execution, monitor delivery progress, and address service issues to support efficient final-mile operations. Only those who qualify will be considered.</p><p>Two shifts available Sunday-Wednesday or Wednesday-Saturday</p><p>Must be able to able to work 5:00AM to 330PM shift.</p><p><br></p><p><br></p><p><br></p><p>Duties:</p><p>The role is mainly a desk-based logistics and service-coordinator job, not an inbound-call dispatch job.</p><p>• Each Dispatcher supports about 60 drivers, and each driver has about 40 deliveries.</p><p>• tracking and building driver route schedules.</p><p>• During peak periods, Dispatchers may help sort packages for a limited time</p><p>• Pre-Loadout: Receiving trucks, facilitating sort and stage routes, and prepare facility for loadout</p><p>• Loadout: Check in drivers, answer questions (i.e., drive missing a package), check out drivers, and coach drivers</p><p>on performance, compliance, and delivery best practices</p><p>• Post-Loadout: Reset the floor, reconcile issues with failed packages, submit risk report if applicable, monitor</p><p>drivers on routes, audit proof of delivery (POD) photos and flag missing or incorrect PODs, escalate payment,</p><p>compliance, or technical issues, and document them, and draft handoff report to remote dispatch team for</p><p>evening.</p><p>Required Skills: Excellent customer service and data entry.</p>