<p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. This Contract to permanent position offers an excellent opportunity for individuals with strong communication skills and a commitment to delivering exceptional customer experiences. The role involves handling customer inquiries, resolving issues efficiently, and maintaining an attentive demeanor in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of inbound customer calls with courtesy and attention to detail.</p><p>• Address customer concerns, resolve complaints, and provide accurate information about products, services, and policies.</p><p>• Document customer interactions thoroughly and accurately in the organization's system.</p><p>• Escalate complex or unresolved issues to appropriate departments as needed.</p><p>• Strive to meet and exceed performance metrics, including call handling time, resolution rates, and customer satisfaction.</p><p>• Maintain a positive and attentive attitude while interacting with customers and colleagues.</p><p>• Adapt to a fast-paced environment while managing multiple tasks simultaneously.</p><p>• Utilize customer service software and tools to ensure efficient and effective service delivery.</p><p>• Collaborate with team members to improve processes and customer experiences.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. This Contract to permanent position offers an opportunity to showcase your communication and problem-solving skills in a fast-paced, customer-focused environment. The role involves managing customer inquiries, resolving issues efficiently, and ensuring satisfaction through attentive and empathetic interactions.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of incoming customer calls with attentiveness and courtesy.</p><p>• Address and resolve customer questions, concerns, and complaints in a timely and empathetic manner.</p><p>• Provide detailed and accurate information about products, services, and company policies.</p><p>• Maintain thorough documentation of all customer interactions in company systems.</p><p>• Escalate complex or unresolved issues to the appropriate department or team.</p><p>• Strive to meet or exceed daily performance targets, including call handling metrics and customer satisfaction goals.</p><p>• Exhibit a positive and attentive demeanor while representing the company.</p><p>• Adapt to scheduled shifts and maintain flexibility to meet business needs.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
<p>We are is seeking a dedicated <strong>Service Specialist</strong> to join our client's fast-paced, high-energy team. The Service Specialist plays a vital role in supporting one of our Insurnace Provider clients. After implementation, you'll serve as initial contact, resolving client needs and building positive relationships with various stakeholders, including our sales team, employer groups, and internal partners.</p><p>This role combines administrative support with a strong focus on relationship management, communication, and problem-solving. While this is not a sales position, you will be supporting the sales team and their clients. We're looking for someone with strong customer-facing skills and an insurance background is a plus, especially with group worksite insurance.</p><p><br></p><p>Responsibilities:</p><ul><li>Act as the first point of contact for all incoming employer-client and agent calls and emails.</li><li>Handle and triage a variety of requests, including policyholder terminations, providing invoices and payment status updates, running reports, and assisting with policy research and demographic corrections.</li><li>Serve as a liaison between external clients and internal colleagues, ensuring timely follow-up on all inquiries.</li><li>Maintain accurate and detailed documentation of all client interactions and account updates within our systems, primarily Salesforce.</li><li>Meet or exceed departmental standards for customer satisfaction and quality.</li><li>Handle ad hoc requests and other duties as assigned.</li></ul>
We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
We are looking for a dedicated Account Coordinator to join our team in Broadview, Illinois. In this role, you will act as a vital link between customers, sales representatives, and internal departments, ensuring smooth and efficient order processing for airline catering clients. This position is ideal for someone with a strong customer service background who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and update customer orders, verify product availability, and oversee any changes to orders.<br>• Coordinate with warehouse, delivery, and procurement teams to ensure accurate and timely fulfillment.<br>• Monitor open orders, track progress, and ensure customer requests are addressed promptly.<br>• Respond to product inquiries, manage backorders, and suggest appropriate substitutions when necessary.<br>• Maintain detailed customer records and assist with updates to pricing and product information.<br>• Provide administrative support to sales representatives, including follow-ups on customer satisfaction.<br>• Utilize Microsoft Dynamics GP to streamline order management and ensure accurate data handling.<br>• Analyze inventory levels and collaborate with procurement teams to optimize stock availability.<br>• Handle inbound inquiries related to product details, pricing adjustments, and account management.<br>• Ensure a high level of customer satisfaction by addressing concerns and resolving issues efficiently.
We are looking for an experienced Service Specialist to join our team in Chicago, Illinois. This long-term contract position involves providing comprehensive post-implementation support to clients, ensuring their needs are addressed efficiently and improving overall satisfaction. The ideal candidate will excel at building strong relationships with stakeholders, managing administrative tasks, and delivering exceptional service.<br><br>Responsibilities:<br>• Offer prompt and detail-oriented support to clients, addressing inquiries and resolving issues to enhance client satisfaction.<br>• Maintain accurate and up-to-date customer records by updating administrative systems and documenting policyholder interactions.<br>• Develop trust-based relationships with internal teams, employer groups, and external stakeholders to foster collaboration.<br>• Execute administrative tasks effectively, including premium billing and account updates, ensuring compliance with company policies.<br>• Meet or exceed departmental standards for quality, customer satisfaction, and key performance indicators (KPIs).<br>• Identify and address issues proactively, implementing remediation strategies and escalating concerns when necessary.<br>• Utilize critical thinking and problem-solving skills to manage diverse client needs and deliver tailored solutions.<br>• Collaborate with cross-functional teams to ensure seamless service delivery and support sales efforts.<br>• Apply project management principles to organize and prioritize work across multiple functions.<br>• Perform additional duties as assigned to support organizational goals.
We are looking for a dedicated Credit and Collections Specialist to join our team in Skokie, Illinois. In this Contract to permanent position, you will play a key role in managing credit assessments, ensuring timely payments, and overseeing accounts receivable reporting. This role requires a proactive individual with strong analytical and communication skills to support the organization’s financial health.<br><br>Responsibilities:<br>• Follow up with clients to encourage timely payments and resolve outstanding balances.<br>• Process, update, and manage information related to credit applications.<br>• Review and adjust customer credit limits, ensuring compliance with company policies.<br>• Assist with customer account clean-up and maintain accurate records.<br>• Support the Treasury team by providing insights on accounts receivable status.<br>• Address and resolve credit card chargebacks promptly, including submitting required documentation.<br>• Contribute to month-end reporting for accounts receivable and support balance sheet reconciliations.<br>• Monitor business trends and develop actionable metrics for accounts receivable.<br>• Collaborate with team members to improve collection processes and maintain strong customer relationships.
<p>On behalf of our client we are looking for a Front Desk Coordinator to join their team in Frankfort, Illinois. This role is essential in providing administrative support and ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, organization, and multitasking in a fast-paced environment.</p><p><br></p><p>Compensation: $20-$25 an hour </p><p>Benefits: Medical, Dental, Vision, 401k, PTO</p><p>Hours of operations are flexible </p><p><br></p><p>Responsibilities:</p><p>• Manage filing systems, and organize digital records.</p><p>• Respond to client inquiries about forms, deadlines, and procedures.</p><p>• Develop and refine communication materials, including templates, worksheets, and formal letters.</p><p>• Prepare and distribute documentation.</p><p>• Assist tax office staff with administrative tasks.</p><p>• Greeting visitors and managing front desk activities.</p><p>• Schedule and manage appointments.</p>
<p><em>The salary range for this position is $200,000-$240,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Associate Vice President of Technical Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>The Role</strong></p><p>The Associate Vice President of Technical Accounting will report directly to the Controller and Chief Accounting Officer. This role will be responsible for providing accounting support for transactions, including being a lead representative in the due diligence process, advising on and analyzing deal structures, and partnering with key stakeholders to ensure a thorough understanding of complex transactions. A successful candidate for this role must have proven experience with technical accounting research; strong verbal and written communication skills, including ability to summarize complex issues to senior management and other stakeholders; and strong organizational skills with the ability to follow projects through to completion with an emphasis on accuracy and timeliness.</p><p><br></p><p>•Assist the company's Transactions and Portfolio Growth team in evaluating potential transactions, including acquisitions, dispositions, capital commitments, and other investments</p><p>•Advise on the structuring of transactions and consult on proposed transactions, including consolidation assessments</p><p>•Assist in accounting-related diligence materials, coordinate with external advisors, and review transaction documents</p><p>•Perform complex accounting research, most notably under U.S. GAAP and SEC regulations, and prepare or review technical accounting memos to support conclusions</p><p>•Lead purchase accounting, including review of internal and third-party valuations</p><p>•Collaborate with Corporate Accounting, Financial Reporting, Finance teams, and other stakeholders to ensure transactions are appropriately accounted for and disclosed</p><p>•Oversee the monthly Development and Asset Management Committee process</p><p>•Prepare presentations or summaries to communicate transaction impacts to stakeholders, including executive leadership</p><p>•Prepare and/or review certain disclosures in the Company’s SEC filings</p><p>•Work with the Company’s external auditors to provide support on technical accounting conclusions and valuations</p><p>•Demonstrate a commitment to the company's core values</p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
<p>Robert Half is looking for a Litigation Legal Assistant to join a wonderful firm in Chicago, Illinois. In this role, you will provide vital support to attorneys by managing cases, coordinating communications, and ensuring the smooth flow of legal operations. The ideal candidate will have strong organizational skills and thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of cases, ensuring all details are tracked and deadlines are met.</p><p>• Serve as the primary liaison with clients, insurance adjusters, opposing counsel, and medical providers.</p><p>• Coordinate with insurance adjusters and claim representatives to secure authorizations for treatments, medications, and surgeries.</p><p>• Draft and edit legal documents, including motions, subpoenas, discovery requests, and correspondence.</p><p>• Compile and prepare special documentation for submission to insurance carriers.</p><p>• Request and organize itemized bills and medical records from clients and healthcare providers.</p><p>• Utilize case management software to maintain accurate and up-to-date records.</p><p>• Support billing functions and calendar management to optimize workflow efficiency.</p><p>• Assist in personal injury plaintiff and civil litigation matters.</p><p>• Contribute to client relations by providing clear and precise communication</p>
<p><strong>Job Summary - Litigation Paralegal</strong></p><p>This esteemed litigation boutique firm specializes in a wide range of civil litigation matters, including product liability, intellectual property, antitrust, and other complex commercial disputes. The firm prioritizes efficient case resolution by utilizing fixed monthly fees and alternative billing arrangements. Frequently collaborating with national law firms, the firm operates as a specialized litigation task force, focusing on trial strategy, expert and science teams, and key discovery processes. The work is engaging, challenging, and impactful.</p><p><br></p><p>The firm is seeking <strong>Litigation Paralegals</strong> to join their team in the Chicago office. This role involves performing advanced legal support for complex civil litigation matters under the supervision of partners. Litigation Paralegals are integral to the firm's dynamic, fast-paced environment, taking ownership of responsibilities across all litigation stages, mentoring staff, and contributing to the firm’s collaborative culture and operations.</p><p><br></p><p>Litigation Paralegals often serve as representatives of the firm, coordinating with clients, expert witnesses, opposing counsel, co-counsel, and legal vendors.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p>This role includes, but is not limited to, the following essential functions:</p><ul><li>Lead and manage litigation support through all phases of the case, such as filing complaints, discovery, motion practice, and trial preparation.</li><li>Oversee and organize case files to ensure consistency and accessibility.</li><li>Draft and prepare legal documents, including proofreading, cite-checking, and ensuring compliance with relevant court rules and procedures.</li><li>Assist in managing and supporting e-discovery and document review processes, leveraging advanced e-discovery platforms.</li><li>Conduct research on case-specific information, such as court rules, standing orders, and procedural guidelines.</li><li>Actively participate in trial teams with potential travel to trial locations for extended periods, requiring substantial time commitment and adaptability.</li><li>Mentor and supervise team members, fostering growth and skills development while overseeing quality control of their work.</li><li>Coordinate tasks with attorneys and other staff to meet deadlines proactively while managing competing priorities.</li></ul>
<p>Robert Half is looking for a full-time Legal Assistant to join a reputable law firm in Chicago, Illinois. In this role, you will play a key part in managing case files, communicating with various partners, and supporting the legal team with administrative and procedural tasks. The ideal candidate is proactive, organized, and skilled at multitasking in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of case files and ensure all documentation is up to date.</p><p>• Communicate effectively with clients, insurance adjusters, opposing counsel, and medical providers to facilitate case progress.</p><p>• Coordinate with insurance representatives to secure necessary authorizations for client medications, treatments, and surgeries.</p><p>• Draft legal documents such as routine motions, subpoenas, discovery requests, and correspondence.</p><p>• Compile and prepare special reports for insurance carriers to support claims.</p><p>• Request and manage itemized bills and medical records from healthcare providers.</p><p>• Maintain accurate records and ensure compliance with case management software.</p><p>• Assist in billing functions and calendar management to keep schedules organized and deadlines met.</p><p>• Stay updated on workers' compensation laws and procedures to provide accurate support</p>
