We are looking for a Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent position, you will play a key role in providing exceptional support to customers, ensuring their needs are met throughout the order lifecycle. This opportunity is ideal for individuals who excel in communication, problem-solving, and delivering outstanding service.<br><br>Responsibilities:<br>• Respond to and direct incoming customer inquiries with professionalism and efficiency.<br>• Accurately input customer orders, ensuring details such as product specifications and pricing are correct.<br>• Track and monitor order progress, providing timely updates to customers as needed.<br>• Address and resolve customer concerns related to order processing, ensuring satisfaction.<br>• Collaborate with internal teams to troubleshoot and resolve issues during the fulfillment process.<br>• Investigate and correct discrepancies in orders to maintain accuracy.<br>• Communicate with customers to update them on issue resolution and order status.<br>• Document recurring issues and suggest improvements to enhance processes.<br>• Deliver exceptional customer service throughout the entire order lifecycle, including the resolution of any challenges.
We are looking for a Bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional support to policyholders, leveraging your communication skills to address inquiries and resolve issues effectively. This is a long-term contract position with opportunities for growth and development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders through inbound and outbound calls, addressing inquiries and resolving service or claims-related issues.<br>• Assist customers who wish to cancel their insurance policies by highlighting product benefits and finding solutions to retain them.<br>• Collect and process premium payments, including past due amounts, while ensuring accurate data entry across multiple applications.<br>• Provide clear instructions and set expectations for policyholders, ensuring their needs are met.<br>• Consistently achieve departmental performance metrics, including quality standards, average handle time, and other KPIs.<br>• Conduct needs analysis assessments to determine policyholder requirements and offer appropriate solutions.<br>• Collaborate with team members and leadership to support process improvements and provide feedback.<br>• Exhibit professionalism and align with organizational values, demonstrating strong leadership traits.<br>• Adapt to various shifts within the designated work schedule as required.<br>• Undertake additional tasks as assigned to support organizational objectives.
<p><em>The salary range for this position is $200,000-$240,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Associate Vice President of Technical Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>The Role</strong></p><p>The Associate Vice President of Technical Accounting will report directly to the Controller and Chief Accounting Officer. This role will be responsible for providing accounting support for transactions, including being a lead representative in the due diligence process, advising on and analyzing deal structures, and partnering with key stakeholders to ensure a thorough understanding of complex transactions. A successful candidate for this role must have proven experience with technical accounting research; strong verbal and written communication skills, including ability to summarize complex issues to senior management and other stakeholders; and strong organizational skills with the ability to follow projects through to completion with an emphasis on accuracy and timeliness.</p><p><br></p><p>•Assist the company's Transactions and Portfolio Growth team in evaluating potential transactions, including acquisitions, dispositions, capital commitments, and other investments</p><p>•Advise on the structuring of transactions and consult on proposed transactions, including consolidation assessments</p><p>•Assist in accounting-related diligence materials, coordinate with external advisors, and review transaction documents</p><p>•Perform complex accounting research, most notably under U.S. GAAP and SEC regulations, and prepare or review technical accounting memos to support conclusions</p><p>•Lead purchase accounting, including review of internal and third-party valuations</p><p>•Collaborate with Corporate Accounting, Financial Reporting, Finance teams, and other stakeholders to ensure transactions are appropriately accounted for and disclosed</p><p>•Oversee the monthly Development and Asset Management Committee process</p><p>•Prepare presentations or summaries to communicate transaction impacts to stakeholders, including executive leadership</p><p>•Prepare and/or review certain disclosures in the Company’s SEC filings</p><p>•Work with the Company’s external auditors to provide support on technical accounting conclusions and valuations</p><p>•Demonstrate a commitment to the company's core values</p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
<p><em>The salary for this position is up to $105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Help manage fund leverage facilities, including drawdown/paydown requests, borrowing base certificates, covenant monitoring, advance rate analysis, AUP reviews and other required reporting and analytics </li><li>Develop and improve the firm’s reporting infrastructure that serves a variety of internal and external stakeholders and caters to the unique requirements of leverage providers, investors, and other counterparties </li><li>Perform representative daily activities that include: </li><li>Maintain data integrity within borrowing bases for effective administration of credit facilities; </li><li>Process waterfalls for accurate tracking and payment of principal and interest collections; </li><li>Leverage business systems such as PowerBI, WSO, Geneva, and Salesforce to automate reporting infrastructure; </li><li>Establish dashboards and processes to satisfy a variety of reporting needs; </li><li>Compile and monitor key portfolio ratios and metrics; and </li><li>Monitor fund liquidity and manage fund cash positions </li><li>Liaise with external service providers (leverage providers, collateral custodian, auditor, etc.) on a regular basis </li><li>Liquidity management and cash forecasting for the Funds </li><li>Maintain pricing models used by deal teams to analyze return and leverage projections for loan originations </li><li>Interface with all areas of the organization (underwriting, operations, originations, capital formation, debt capital markets, investor services, IT, etc.) as needed </li><li>Produce investor reporting deliverables, due diligence requests, exposure reports and other ad hoc investor reporting requirements </li><li>Produce management reporting & special projects for internal stakeholders as needed</li></ul><p><strong> </strong></p><p><br></p>
<p>Robert Half is looking for a Litigation Legal Assistant to join a wonderful firm in Chicago, Illinois. In this role, you will provide vital support to attorneys by managing cases, coordinating communications, and ensuring the smooth flow of legal operations. The ideal candidate will have strong organizational skills and thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of cases, ensuring all details are tracked and deadlines are met.</p><p>• Serve as the primary liaison with clients, insurance adjusters, opposing counsel, and medical providers.</p><p>• Coordinate with insurance adjusters and claim representatives to secure authorizations for treatments, medications, and surgeries.</p><p>• Draft and edit legal documents, including motions, subpoenas, discovery requests, and correspondence.</p><p>• Compile and prepare special documentation for submission to insurance carriers.</p><p>• Request and organize itemized bills and medical records from clients and healthcare providers.</p><p>• Utilize case management software to maintain accurate and up-to-date records.</p><p>• Support billing functions and calendar management to optimize workflow efficiency.</p><p>• Assist in personal injury plaintiff and civil litigation matters.</p><p>• Contribute to client relations by providing clear and precise communication</p>
Key Responsibilities<br>Corporate Compliance & Regulatory Management<br>• Serve as primary relationship manager with Computershare, our third-party corporate governance and compliance vendor<br>• Prepare and coordinate SEC filings, including Section 16 reports, proxy statements, Forms 8-K, and other required disclosures<br>• Monitor and ensure compliance with NYSE listing standards, SEC regulations, and other applicable requirements<br>• Implement governance best practices and stay current on evolving regulations and standards<br>Board of Director and Officer Engagement<br>• Develop and maintain Board of Director Onboarding and Training Materials<br>• Coordinate annual Director & Officer Questionnaire process<br>• Prepare Board of Director annual assessment surveys and related materials<br>• Prepare related party transaction reports<br>Documentation & Record Management<br>• Draft, review, and maintain corporate governance materials, including: <br>o Annual director and officer consents<br>o Corporate resolutions and certificates<br>o Board and committee meeting agendas and minutes<br>o Subsidiary governance documentation<br>• Provide oversight for the Global Entity Management System (GEMS) platform, ensuring accurate and up-to-date entity information<br>• Develop and maintain comprehensive governance documentation libraries<br>Entity Management<br>• Oversee formation, maintenance, and dissolution processes for JLL legal entities globally<br>• Coordinate with local counsel and business units on entity-related matters<br>• Manage entity compliance calendars and ensure timely filings<br>• Prepare global consolidated entity and affiliate reports<br>Policy Development & Implementation<br>• Support the drafting, review, and implementation of corporate policies and procedures<br>• Assist with policy communication and training initiatives<br>• Monitor policy compliance and recommend improvements<br><br><br>Team Leadership & Stakeholder Management<br>• Manage and develop other corporate governance team members<br>• Respond to and address governance requests from global business and legal stakeholders<br>• Serve as a trusted advisor on corporate governance matters throughout the organization<br><br>Qualifications<br>Education & Experience<br>• Bachelor's degree and paralegal certificate required<br>• 5-7 years of progressive experience in corporate governance or SEC compliance, preferably in a publicly-traded company<br>• Experience in a global organization preferred<br>Technical Knowledge<br>• Strong working knowledge of EDGAR (including EDGAR Next) filing systems and Computershare Section 16 manager<br>• Comprehensive understanding of corporate law, securities regulations, and governance best practices<br>• Experience with board portal software (e.g., Diligent, BoardVantage) preferred<br>• Familiarity with global entity management systems<br>Skills & Attributes<br>• Exceptional organizational skills and meticulous attention to detail<br>• Strong written and verbal communication abilities<br>• Advanced proficiency in Microsoft Office suite and legal research tools<br>• Excellent project management capabilities<br>• Ability to handle confidential information with the highest level of discretion<br>• Strong analytical and problem-solving skills<br>• Capacity to manage multiple priorities in a fast-paced environment<br>• Collaborative team player with the ability to work independently
<p>Robert Half is looking for a full-time Legal Assistant to join a reputable law firm in Chicago, Illinois. In this role, you will play a key part in managing case files, communicating with various partners, and supporting the legal team with administrative and procedural tasks. The ideal candidate is proactive, organized, and skilled at multitasking in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of case files and ensure all documentation is up to date.</p><p>• Communicate effectively with clients, insurance adjusters, opposing counsel, and medical providers to facilitate case progress.</p><p>• Coordinate with insurance representatives to secure necessary authorizations for client medications, treatments, and surgeries.</p><p>• Draft legal documents such as routine motions, subpoenas, discovery requests, and correspondence.</p><p>• Compile and prepare special reports for insurance carriers to support claims.</p><p>• Request and manage itemized bills and medical records from healthcare providers.</p><p>• Maintain accurate records and ensure compliance with case management software.</p><p>• Assist in billing functions and calendar management to keep schedules organized and deadlines met.</p><p>• Stay updated on workers' compensation laws and procedures to provide accurate support</p>
<p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The new year is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance.</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Maintain the Reconciliation and Control functions within the Operations group</p><p>• Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled</p><p>• Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger</p><p>• Enter trades into Wall Street Office (“WSO”) and trade capture systems</p><p>• Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services</p><p>• Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy − Review transaction documentation to ensure completeness and accuracy within the loan systems.</p><p>• Ensure all loans are rolled and correct rates are set for the next accrual period</p><p>• Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams</p><p>• Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed</p><p>• Work with IT and other internal teams to ensure operational efficiency and accuracy across middle and back office systems</p><p>• Identify automation opportunities and process improvement/control initiatives, including ad hoc project support and data mapping documentation</p>
