<p>Our team is seeking an Online Community Manager to join our client's Social Media Experience group. In this role, you will be responsible for engaging with and moderating diverse member communities across social media channels. You will act as the bridge between the brand and the members, fostering trust, defining operational standards, and leading projects to drive organic growth and positive sentiment in online spaces.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Engage directly with community members, responding to questions about products and services, and triaging escalations across social media channels.</li><li>Moderate conversations, remove inappropriate content as needed, and address or correct misinformation.</li><li>Manage and implement community guidelines, moderation queues, and auto-moderation settings on platforms such as Reddit, Facebook Groups, LinkedIn, and Discord.</li><li>Contribute to and maintain standard operating procedures governing moderation and engagement for each unique affinity community.</li><li>Leverage insights from social listening tools and data resources to monitor community health, inform engagement strategy, and influence decision-making.</li><li>Collaborate closely with cross-functional teams including Marketing, PR, Product, Incident Management, and Customer Experience to prioritize and address key member questions and emerging trends.</li></ul><p><br></p>
<p>Go-to-Market Marketing Coordinator (Contract)</p><p><strong>6+ month part time contract - estimating 20-30 hours per week</strong></p><p>Role Overview</p><p><br></p><p>This is a hands-on coordination and execution role—not a strategy position. Success in this role comes from strong organization, follow-through, and the ability to move work forward with limited direction. The ideal candidate has experience supporting alliance or partner marketing, is comfortable working with practitioners and external partners, and thrives in a fast-moving, collaborative environment.</p><p><br></p><p>Key Responsibilities</p><p>Go-to-Market Execution</p><ul><li>Coordinate the development and execution of GTM activities supporting priority campaigns and initiatives</li><li>Manage asset trafficking, including review workflows, feedback collection, and version control</li><li>Support Workfront submissions, updates, and project tracking</li><li>Assist with internal enablement materials such as call notes, follow-ups, and centralized resource organization</li></ul><p>Alliance & Partner Marketing Support</p><ul><li>Support ServiceNow and other alliance initiatives, including co-marketing requests, documentation, and tracking</li><li>Coordinate with alliance managers, internal subject matter experts, and Risk practitioners on content needs, timelines, and deliverables</li><li>Assist with development of co-branded assets, partner events, and joint GTM activities</li></ul><p>Cross-Functional Collaboration</p><ul><li>Partner closely with the Risk Consulting lead marketer on weekly priorities, intake, and status updates</li><li>Collaborate with Demand Generation, Centers of Excellence, and alliance teams as needed</li><li>Serve as a coordination point for practitioners involved in campaigns and alliance-related efforts</li></ul><p>Project Management & Delivery</p><ul><li>Maintain project trackers, GTM calendars, and status reporting</li><li>Produce clear meeting recaps with action items and ownership</li><li>Draft light content as needed, including internal communications and social posts</li><li>Support basic reporting and performance tracking using partner data or internal systems</li></ul>
<p>We are looking for a User Experience (UX) Designer to join our client's team in Country Club Hills, Illinois. In this long-term contract role, you will play a key part in crafting seamless and engaging user experiences for digital platforms. Your expertise in UX/UI design tools and techniques will be essential in delivering innovative solutions that meet user needs and business goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop intuitive and visually appealing user interfaces using tools such as Figma and Adobe XD.</p><p>• Create wireframes, prototypes, and design specifications to communicate design ideas effectively.</p><p>• Collaborate with cross-functional teams, including developers and product managers, to align design strategies with project objectives.</p><p>• Conduct user research and usability testing to gather insights and improve design quality.</p><p>• Analyze user feedback and data to refine designs and enhance overall user satisfaction.</p><p>• Stay updated on industry trends and best practices in UX/UI design to ensure innovative solutions.</p><p>• Ensure designs are consistent with brand guidelines and user expectations.</p><p>• Address technical constraints and find creative solutions to deliver functional designs.</p><p>• Present design concepts and rationale to stakeholders, incorporating feedback to improve outcomes.</p>
<p>Our client's internal communications team is seeking an experienced Airtable Consultant to optimize their content management processes and streamline workflow efficiency across the communications group. This contract position offers the chance to drive impactful change alongside the entire communications team, focusing on upcoming top-of-year launches.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Assess and optimize how Airtable is used for managing team content and corporate communications</li><li>Design and implement effective workflows for content execution, review, and status visibility</li><li>Lead real-time workshops with team members to identify challenges and roll out improvements for efficiency</li><li>Support the development and refinement of intake forms for content planning</li><li>Ensure that the Airtable setup aligns with broader communications goals and ensures visibility across all content producers</li></ul><p><br></p><p>Day-to-Day Expectations:</p><ul><li>Engage with team members to refine the Airtable workspace, including workflows, views, and processes</li><li>Quickly implement workflow changes and drive user adoption for operational efficiency</li></ul><p><br></p>
