<p>The Business Analyst will work closely with business units, stakeholders, and technology teams to identify requirements, analyze processes, and develop solutions that align with company goals. You will be instrumental in gathering insights, preparing documentation, and ensuring seamless communication between all parties involved.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements.</li><li>Conduct gap analysis to identify areas for process improvement or system enhancement.</li><li>Create clear and concise project documentation, including business requirements documents (BRDs), functional specifications, and user stories.</li><li>Work with cross-functional teams to design and implement solutions that meet business needs.</li><li>Develop process flows, data models, and workflow diagrams to support understanding and development.</li><li>Conduct feasibility studies and prepare cost-benefit analyses for proposed solutions.</li><li>Assist in the testing and validation of systems, ensuring they meet the agreed-upon requirements.</li><li>Provide ongoing support and training to end-users and stakeholders on implemented systems.</li><li>Monitor project progress and provide regular updates to stakeholders.</li><li>Stay updated on industry trends and emerging technologies to recommend innovative solutions.</li></ul><p> </p><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Business Administration, Information Systems, or a related field.</li><li>2-5 years of experience as a Business Analyst or similar role.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Proficiency in creating documentation and diagrams using tools like Visio, Lucidchart, or equivalent.</li><li>Experience with Agile or Waterfall methodologies and tools such as JIRA or Trello.</li><li>Ability to translate business needs into technical requirements and vice versa.</li><li>Strong verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.</li></ul><p><br></p>
<p>The Technology Data Analyst will turn raw system, application, and infrastructure data into clear, actionable insights that drive reliability, performance, and scalability. You will partner closely with engineering, DevOps, SRE, and product teams to monitor, troubleshoot, and optimize our technical platforms.</p><p> </p><p>Key Responsibilities:</p><ul><li>Collect, clean, and analyze large datasets from logs, metrics, traces, and business systems (ELK, Prometheus, Grafana, Datadog, Snowflake, BigQuery, etc.)</li><li>Build and maintain interactive dashboards, automated reports, and real-time visualizations (Looker, Tableau, Metabase, Superset, Power BI, or custom Streamlit/Dash apps)</li><li>Identify trends, anomalies, and performance bottlenecks in infrastructure, applications, and user-facing systems</li><li>Perform root-cause analysis for incidents, outages, and latency spikes using data-driven methods</li><li>Support capacity planning, cost optimization, and scaling decisions with accurate forecasting and usage modeling</li><li>Collaborate with developers, SREs, and product managers to define KPIs, instrumentation needs, and data requirements</li><li>Ensure data quality, consistency, and integrity across monitoring, logging, and analytics platforms</li><li>Contribute to lightweight predictive modeling, alerting rules, and automation initiatives (anomaly detection, forecasting, auto-scaling triggers)</li><li>Document methodologies, findings, and recommendations in clear, executive-ready formats</li></ul><p> </p><p>Required Qualifications:</p><ul><li>Bachelor’s degree in Data Analytics, Computer Science, Statistics, or equivalent experience</li><li>3–6+ years of hands-on data analysis experience in a technology/infrastructure environment</li><li>Advanced SQL (window functions, CTEs, performance tuning) and proficiency in Python (pandas, numpy) or R for data manipulation</li><li>Proven experience building dashboards and reports with at least one major BI tool (Looker, Tableau, Power BI, Metabase)</li><li>Strong grasp of systems metrics: CPU/memory/disk/network, request latency, error rates, saturation (USE/RED method, Golden Signals)</li><li>Familiarity with modern observability stacks (Prometheus + Grafana, Datadog, New Relic, OpenTelemetry, Jaeger)</li><li>Experience with log analysis (ELK/EFK, Loki, Splunk) and time-series databases (InfluxDB, TimescaleDB)</li><li>Excellent communication skills – ability to translate complex technical data into clear insights for both engineers and leadership</li></ul><p><br></p>
<ul><li>Analyze business processes and identify opportunities for improvement</li><li>Gather, document, and communicate project requirements from stakeholders</li><li>Define technical features and prioritize development efforts</li><li>Facilitate cross-functional collaboration and stakeholder alignment</li><li>Use key metrics for data analysis and reporting to measure project success and ROI</li><li>Support change management for smooth adoption of new tools and processes</li><li>Help mitigate risk and ensure compliance with security, legal, and governance standards</li></ul><p><br></p>
<ul><li>Analyze business processes and identify opportunities for improvement</li><li>Gather, document, and communicate project requirements from stakeholders</li><li>Define technical features and prioritize development efforts</li><li>Facilitate cross-functional collaboration and stakeholder alignment</li><li>Use key metrics for data analysis and reporting to measure project success and ROI</li><li>Support change management for smooth adoption of new tools and processes</li><li>Help mitigate risk and ensure compliance with security, legal, and governance standards</li></ul><p><br></p>
<p><strong>Key Responsibilities</strong></p><p>The duties listed below represent the general scope of this role. Other tasks may be assigned as </p><p>necessary to meet the needs of the position.</p><p>• Operates the Geographic Information System (GIS) and acts as a technical lead for </p><p>various GIS-related projects.</p><p>• Conducts GIS programming and system configuration as required.</p><p>• Manages GIS projects, ensuring they align with project goals and timelines.</p><p>• Organizes project meetings, sets schedules, and maintains progress reports.</p><p>• Develops, updates, and manages GIS databases, including creating and editing data, </p><p>performing quality control, and establishing digital standards for citywide GIS databases.</p><p>• Converts data between GIS and other formats and produces various GIS products such as </p><p>layers, shapefiles, custom maps, and web applications.</p><p>• Uses handheld GPS devices for data collection and assists with GIS services during </p><p>emergency activations at the Emergency Operations Center (EOC).</p><p>• Provides training and support for GIS users and educates stakeholders on GIS </p><p>capabilities.</p><p>• Researches emerging GIS technologies and recommends new software or hardware </p><p>purchases.</p><p>• Prepares and processes forms, reports, charts, spreadsheets, project schedules, and other </p><p>necessary documentation.</p><p>• Communicates with internal departments, consultants, external agencies, and the public </p><p>to exchange information and coordinate GIS-related activities.</p><p>• Operates computers and other office equipment, utilizing GIS software and office </p><p>productivity tools such as Microsoft Office.</p><p>• Attends meetings and stays informed about trends and advancements in GIS.</p><p>• Drives to various locations as needed to conduct work-related activities.</p><p>• Assists with general clerical tasks, including printing maps, managing department </p><p>schedules, and processing data requests.</p><p><strong>Communication Skills</strong></p><p>• Effectively interacts with supervisors, colleagues, stakeholders, and the public to </p><p>facilitate project goals and resolve issues.</p><p>• Delivers accurate and timely communication through verbal and written means.</p><p>• Understands and follows complex instructions with minimal supervision.</p><p>• Maintains professional relationships with coworkers, city officials, and external partners</p>
<p>The IT Project Manager will own delivery of large-scale, complex technology projects (application development, cloud migrations, platform modernizations, enterprise integrations) from inception through production rollout. You will drive clarity, alignment, and execution across engineering, product, security, and business teams while keeping scope, budget, and timelines under control.</p><p> </p><p>Key Responsibilities:</p><ul><li>Lead planning and execution of large, multi-quarter IT projects or concurrent complex initiatives</li><li>Define and lock project scope, objectives, milestones, deliverables, and success criteria in collaboration with stakeholders</li><li>Build and maintain detailed project schedules, resource plans, and RAID (risks, actions, issues, decisions) logs</li><li>Facilitate cross-functional alignment: run stand-ups, steering committees, and workshops with developers, architects, analysts, security, QA, and business sponsors</li><li>Proactively identify, mitigate, and escalate risks and dependencies</li><li>Own project financials: create budgets, track spend, manage POs/change orders, and deliver within approved funding</li><li>Implement and tailor project management frameworks (Agile, Scrum, Kanban, or hybrid) to fit team and project needs</li><li>Produce clear status reporting (executive dashboards, burndowns, milestone reviews) for leadership and stakeholders</li><li>Drive retrospectives and continuous improvement of delivery processes</li><li>Ensure compliance, security, and governance gates are met without slowing velocity</li></ul><p> </p><p>Required Qualifications:</p><ul><li>Bachelor’s degree in Business, Computer Science, or equivalent experience</li><li>5–10+ years of IT project management experience delivering complex software/development projects</li><li>Proven track record managing budgets ≥ $1M and teams of 15+ (developers, analysts, QA, DevOps)</li><li>Expert with project management tools (Jira, Jira Align, MS Project, Asana, Smartsheet, Monday.com)</li><li>Strong facilitation and conflict-resolution skills across technical and non-technical audiences</li><li>Solid understanding of software development life cycles (SDLC), Agile ceremonies, and modern delivery practices</li><li>Experience managing scope creep, change requests, and stakeholder expectations</li><li>Formal certification: PMP, PMI-ACP, Scrum Master (CSM/PSM), or equivalent</li></ul><p><br></p>
We are looking for a Device Support Specialist to join our team in Coral Springs, Florida. In this role, you will serve as the primary contact for technical support, assisting customers with hardware-related inquiries and troubleshooting. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. This is a contract-to-permanent position offering an exciting opportunity to work with innovative technologies and collaborate across multiple teams.<br><br>Responsibilities:<br>• Provide technical assistance to customers, addressing inquiries and offering solutions for hardware-related issues.<br>• Assist customers with the installation, configuration, and operation of devices, ensuring optimal performance.<br>• Document customer interactions, track support cases, and ensure timely resolution of issues.<br>• Coordinate the replacement, shipping, and receiving of device components as necessary.<br>• Perform basic testing and functionality checks on returned hardware to identify potential defects.<br>• Update and maintain accurate records in support ticket systems and technical documentation.<br>• Collaborate with engineering teams to conduct product testing and provide feedback for improvements.<br>• Work closely with operations and product management teams to align support efforts with business objectives.<br>• Deliver exceptional customer service by addressing concerns with clarity and professionalism.
<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
<p>We’re seeking a dynamic Infrastructure Engineer to design, build, and maintain our critical IT infrastructure. You’ll ensure high availability, scalability, and security across servers, storage, and cloud systems. If you’re passionate about creating resilient systems and solving complex technical challenges, join us to power our technology backbone!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deploy infrastructure solutions, including servers, virtualization, and storage systems.</li><li>Manage and optimize on-premises and cloud environments (e.g., AWS, Azure, VMware).</li><li>Automate provisioning, monitoring, and scaling using tools like Terraform or Ansible.</li><li>Troubleshoot and resolve issues impacting system performance or availability.</li><li>Implement security best practices, including patch management and access controls.</li><li>Collaborate with DevOps and application teams to support CI/CD pipelines.</li><li>Document infrastructure designs and maintain operational runbooks.</li></ul><p><br></p>
We are looking for a highly organized Project Assistant to join our team on a contract basis in Boca Raton, Florida. In this role, you will provide essential support for construction-related projects, ensuring schedules are maintained and tasks are completed efficiently. This position requires attention to detail, strong communication skills, and the ability to manage physical tasks as part of project operations.<br><br>Responsibilities:<br>• Coordinate and maintain project timelines to ensure deadlines are met efficiently.<br>• Support construction projects by organizing and tracking schedules and deliverables.<br>• Perform document management tasks, including filing, shredding, and scanning important project records.<br>• Assist with physical tasks, such as moving boxes weighing approximately 30 pounds, as needed.<br>• Facilitate communication between team members to ensure clarity and alignment on project objectives.<br>• Collaborate with IT staff to manage logistical tasks and project-related technology needs.<br>• Participate in walkthrough sessions to gain a clear understanding of project requirements and expectations.<br>• Maintain a casual but detail-oriented approach while adhering to workplace dress code guidelines.
We are looking for a skilled Senior Financial Analyst to join our team in Hialeah, Florida. This role combines financial analysis and accounting expertise, requiring equal proficiency in both areas. The ideal candidate will excel in leveraging technology and AI tools to optimize workflows and enhance decision-making processes.<br><br>Responsibilities:<br>• Conduct detailed financial analyses, including forecasting, modeling, and variance analysis, to support strategic decision-making.<br>• Develop and maintain complex financial models that drive insights and identify trends.<br>• Perform accounting tasks to ensure accurate financial reporting and compliance with regulations.<br>• Utilize AI tools and advanced technologies to automate financial processes and improve efficiency.<br>• Analyze large datasets using data mining techniques to extract actionable insights.<br>• Prepare ad hoc financial reports and analyses tailored to specific business needs.<br>• Collaborate with cross-functional teams to provide financial guidance and support.<br>• Monitor key performance indicators (KPIs) and recommend actionable strategies for improvement.<br>• Ensure the accuracy and integrity of financial data across systems and platforms.<br>• Review and enhance existing financial processes to streamline operations.
<p>We are seeking a <strong>GIS Analyst</strong> to collect, manage, and analyze geospatial data to support business operations, planning, and decision-making. This role combines <strong>technical GIS expertise</strong> with strong <strong>analytical and visualization skills</strong> to deliver actionable insights from spatial data. The ideal candidate has hands-on experience with <strong>GIS software</strong>, <strong>data analysis</strong>, and <strong>mapping solutions</strong>.</p><p><br></p><p>Key Responsibilities</p><ul><li>Collect, process, and maintain <strong>geospatial and spatial datasets</strong> from multiple sources</li><li>Perform <strong>spatial analysis, modeling, and mapping</strong> to support projects and business decisions</li><li>Develop and maintain <strong>GIS databases, layers, and geospatial assets</strong></li><li>Create and update <strong>maps, dashboards, and visualizations</strong> for internal and external stakeholders</li><li>Support <strong>data integration and GIS workflows</strong> with other systems and platforms (ERP, CRM, CAD)</li><li>Collaborate with business units, planners, engineers, or environmental teams to understand GIS requirements</li><li>Apply <strong>data quality standards</strong> and ensure accuracy and consistency of geospatial information</li><li>Prepare <strong>technical reports, documentation, and presentations</strong> for stakeholders</li><li>Stay current on <strong>GIS technology trends, best practices, and software updates</strong></li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p>The IT Project Manager is responsible for the successful planning, execution, monitoring, and completion of technology projects that align with business objectives. This role coordinates cross-functional teams, manages resources and timelines, and ensures deliverables meet defined quality, budget, and risk parameters. IT Project Managers play a key role in fostering collaboration, driving continuous improvement, and ensuring strategic alignment across business and technology teams.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead end-to-end management of IT projects, from initiation to closure.</li><li>Define project scope, goals, and deliverables in collaboration with stakeholders and leadership.</li><li>Develop detailed project plans, including schedules, resource allocation, and budget oversight.</li><li>Track project progress, proactively identifying and mitigating risks or issues.</li><li>Communicate project status, milestones, and challenges to stakeholders at all levels.</li><li>Coordinate cross-functional teams to maintain alignment on business objectives and technical requirements.</li><li>Facilitate Agile and iterative delivery when appropriate (e.g., Scrum, Kanban).</li><li>Ensure all deliverables meet quality standards, organizational policies, and compliance requirements.</li><li>Support change management efforts and provide post-deployment assessments and recommendations.</li><li>Drive stakeholder engagement and foster a culture of continuous improvement.</li></ul><p><br></p>
We are looking for a dedicated Marketing Assistant to join our team in Pompano Beach, Florida. This long-term contract position offers the flexibility of working remotely while supporting key marketing and administrative initiatives. The role focuses on scheduling, coordinating campaigns, and delivering impactful marketing content in alignment with organizational goals.<br><br>Responsibilities:<br>• Manage and coordinate appointments, ensuring effective scheduling for marketing and administrative tasks.<br>• Oversee the creation and execution of advertising campaigns across multiple platforms, including digital and social media.<br>• Collaborate with stakeholders and external partners to ensure timely delivery of marketing materials.<br>• Monitor campaign performance and generate reports to evaluate effectiveness and optimize strategies.<br>• Maintain brand consistency across all communication channels, ensuring alignment with organizational standards.<br>• Edit and proofread marketing materials to ensure accuracy and quality.<br>• Provide administrative support, such as preparing agendas, troubleshooting technology setups, and documenting meeting outcomes.<br>• Facilitate the submission and procurement of required materials for marketing initiatives.<br>• Offer strategic suggestions to enhance donor-focused marketing approaches.<br>• Perform additional duties as assigned to support overall marketing goals.
<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li><li>2–5 years of experience developing applications using .NET frameworks (C#, ASP.NET, .NET Core).</li><li>Proficient in object-oriented programming and design patterns.</li><li>Solid understanding of RESTful services, SOAP, and web technologies.</li><li>Experience with relational databases such as SQL Server or Oracle.</li><li>Familiarity with front-end technologies like JavaScript, HTML, CSS is a plus.</li><li>Knowledge of source control systems (e.g., Git, TFS).</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work both independently and in a team-oriented environment.</li><li>Good communication and interpersonal skills.</li></ul><p><br></p>
<p>We are seeking an experienced Human Resources Manager to join our team on a contract basis in Miami, Florida. This role will focus on building a streamlined onboarding system and improving overall HR processes. The ideal candidate is detail-oriented, tech-savvy, and able to work onsite to ensure project goals are met effectively. This is a part-time opportunity (25 hours per week) with the potential to become full-time.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement a user-friendly onboarding platform tailored to company needs.</p><p>• Review and update existing employee forms to ensure they are fillable and accessible.</p><p>• Integrate company branding elements, such as logos and welcome videos, into the HR platform.</p><p>• Conduct training sessions based on instructional videos and modules to familiarize with the platform.</p><p>• Test the onboarding system by running mock candidate data for quality assurance.</p><p>• Collaborate with team members to ensure the new onboarding process aligns with organizational standards.</p><p>• Utilize HRIS systems to manage employee information and streamline workflows.</p><p>• Maintain accuracy and consistency in all HR documentation and digital files.</p><p>• Provide insights and recommendations to optimize onboarding effectiveness.</p><p>• Ensure compliance with company policies and industry regulations throughout the project.</p>
<p>We are seeking a highly skilled Microsoft Dynamics ERP Implementation Engineer to lead the deployment, customization, and integration of Microsoft Dynamics ERP solutions. The ideal candidate will ensure successful implementation while aligning system capabilities with business requirements and providing a robust foundation for growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Plan, design, and implement Microsoft Dynamics ERP solutions, including Dynamics 365 Finance, Supply Chain Management, Sales, and other modules as required.</li><li>Collaborate with stakeholders to gather business requirements and translate them into technical specifications.</li><li>Configure and customize Dynamics ERP modules to meet organizational needs, ensuring scalability and efficiency.</li><li>Manage data migration processes, including extraction, transformation, and loading (ETL) activities.</li><li>Lead system testing efforts, including unit testing, integration testing, and user acceptance testing (UAT).</li><li>Design and implement integrations with other enterprise systems using tools like Power Platform, Logic Apps, or third-party solutions.</li><li>Provide end-user training and create documentation to support system adoption.</li><li>Troubleshoot and resolve technical issues, ensuring system performance and reliability.</li><li>Stay updated on Microsoft Dynamics ERP updates, enhancements, and best practices.</li><li>Ensure that all implementations comply with project timelines, budgets, and quality standards.</li></ul><p><br></p>
We are looking for a skilled Network Administrator to join our team in Miami, Florida. This role focuses on maintaining the stability and security of network systems while providing support to internal users and ensuring seamless system functionality. The ideal candidate will have expertise in Cisco network environments and a proactive approach to identifying and resolving technical challenges.<br><br>Responsibilities:<br>• Oversee the daily operations of network devices and servers to ensure optimal performance and reliability.<br>• Monitor system performance and network traffic to proactively identify and address potential issues.<br>• Implement upgrades and repairs to keep systems operating efficiently and securely.<br>• Develop and execute strategies to enhance system security across computers and the network.<br>• Regularly assess and optimize system functionality to meet organizational needs.<br>• Manage user access by assigning and updating security permissions within the network.<br>• Provide training and guidance to users on proper software and hardware usage.<br>• Respond promptly to user alerts and system monitoring notifications to troubleshoot and resolve technical problems.<br>• Document system configurations, procedures, and updates for reference and compliance.<br>• Serve as Level 2 support for Help Desk inquiries, assisting with more complex technical issues.
<p>A Help Desk Analyst with IT Asset Management (ITAM) is responsible for providing first-line technical support to end users while ensuring the effective tracking, inventory, deployment, and lifecycle management of IT assets within the organization. This dual-role position demands a strong focus on customer service, technical troubleshooting, and systematic asset oversight.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 (and potentially Tier 2) technical support to end users via phone, email, chat, or ticketing system, resolving hardware, software, and connectivity issues.</li><li>Document, categorize, and resolve incidents and service requests in a timely manner according to established SLAs.</li><li>Maintain and update asset records within the ITAM system, tracking all hardware and software throughout their lifecycle (procurement, deployment, relocation, maintenance, and decommissioning).</li><li>Support on-boarding and off-boarding processes by provisioning and reclaiming equipment/software licenses.</li><li>Collaborate with procurement and IT teams to facilitate hardware/software acquisition, deployment, and disposal processes in compliance with organizational policies.</li><li>Perform periodic audits and physical inventories of IT assets to ensure data accuracy and regulatory compliance.</li><li>Generate reports on asset utilization, inventory status, and incidents as required.</li><li>Educate and assist end users on IT policies, software installations, and best practices for security and compliance.</li><li>Escalate complex technical issues to higher-level support or specialized teams as needed.</li></ul><p><br></p>
