<p>The Business Analyst will work closely with business units, stakeholders, and technology teams to identify requirements, analyze processes, and develop solutions that align with company goals. You will be instrumental in gathering insights, preparing documentation, and ensuring seamless communication between all parties involved.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements.</li><li>Conduct gap analysis to identify areas for process improvement or system enhancement.</li><li>Create clear and concise project documentation, including business requirements documents (BRDs), functional specifications, and user stories.</li><li>Work with cross-functional teams to design and implement solutions that meet business needs.</li><li>Develop process flows, data models, and workflow diagrams to support understanding and development.</li><li>Conduct feasibility studies and prepare cost-benefit analyses for proposed solutions.</li><li>Assist in the testing and validation of systems, ensuring they meet the agreed-upon requirements.</li><li>Provide ongoing support and training to end-users and stakeholders on implemented systems.</li><li>Monitor project progress and provide regular updates to stakeholders.</li><li>Stay updated on industry trends and emerging technologies to recommend innovative solutions.</li></ul><p><br></p>
<p>We are a privately owned and operated property management group with a diverse portfolio of residential and multifamily properties across Miami with headquarters in Coral Gables. Our team takes pride in providing high-quality housing and exceptional service to our residents while maintaining a family-oriented, collaborative workplace.</p><p><br></p><p>Position Overview:</p><p>The Digital Marketing Specialist will develop, implement, and optimize digital marketing strategies to drive occupancy, strengthen brand awareness, and enhance tenant engagement. The ideal candidate will have experience in the real estate or housing industry and be bilingual (English/Spanish). This role requires a creative, tech-savvy marketer with strong analytical skills and the ability to work independently in a fast-paced, entrepreneurial environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and execute digital marketing campaigns across multiple channels, including social media, email, web, and paid advertising.</li><li>Create engaging content—including graphics, videos, and written posts—to showcase properties, community features, and resident events.</li><li>Manage and optimize property listings on websites, rental platforms, and social media.</li><li>Monitor and analyze marketing metrics and campaign performance; prepare regular reports and recommendations based on data insights.</li><li>Collaborate with leasing and property management teams to ensure marketing efforts align with occupancy goals and community branding.</li><li>Maintain and update websites and digital listings, ensuring accuracy and consistency.</li><li>Coordinate photography, video tours, and virtual marketing materials for new and existing properties.</li><li>Leverage technology platforms such as Yardi, AppFolio, Buildium, or similar to integrate marketing and property data.</li><li>Organize and manage shared drives and files for marketing assets, reports, and creative materials.</li><li>Stay informed on Miami real estate trends, housing market insights, and emerging digital marketing tools.</li></ul><p><br></p><p><strong>QUALIFIED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS at 786-897-7903</strong></p>
<p>We are looking for a skilled Paralegal to join our team in Miami, Florida, on a Contract basis to assist with a Trial. The ideal candidate will bring extensive experience in civil and criminal litigation, trial preparation, and legal support. This role requires a proactive and detail-oriented individual who can manage cases independently, handle discovery processes, and assist attorneys during trials, including travel when necessary.</p><p><br></p><p>Responsibilities:</p><p>• Manage case files from initiation to resolution, ensuring all legal procedures are followed.</p><p>• Draft pleadings, motions, and other legal documents with accuracy and attention to detail.</p><p>• Execute e-filing processes and maintain organized documentation.</p><p>• Support attorneys during trials by preparing exhibits, coordinating logistics, and traveling as needed.</p><p>• Conduct thorough discovery processes, including document review and data organization.</p><p>• Track billable hours and ensure compliance with annual targets.</p><p>• Utilize case management software to maintain schedules, deadlines, and client information.</p><p>• Create high-quality presentations using Microsoft PowerPoint to support legal arguments.</p><p>• Collaborate effectively with attorneys and other staff to meet case objectives.</p><p>• Stay updated on legal practices and tools such as Relativity for document management.</p>
<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
<p>We are a fast-growing, tech-driven organization leveraging artificial intelligence to create smarter solutions for our clients. Our mission is to deliver cutting-edge technology with an exceptional customer experience. We’re seeking a passionate and data-driven Customer Success Manager to lead our client engagement and support operations. THIS WILL BE A FULLY IN OFFICE ROLE IN BRICKELL IN MIAMI, FLORIDA. </p><p><br></p><p>Position Overview</p><p>The Customer Success Manager (CSM) will be responsible for ensuring customers achieve maximum value from our AI-driven products and services. This role requires a strong understanding of client lifecycle management, ticketing systems, and performance metrics. The ideal candidate will be a natural problem solver who enjoys optimizing processes, mentoring a team, and creating a customer-first culture.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and manage the Customer Success and Support teams to ensure customer satisfaction and retention.</li><li>Implement and oversee ticketing systems (such as Zendesk, Jira, Salesforce, or similar platforms) for issue tracking and resolution.</li><li>Develop and maintain customer success playbooks, training materials, and performance dashboards.</li><li>Monitor team KPIs including response time, resolution rate, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li><li>Collaborate cross-functionally with product, engineering, and sales teams to escalate customer feedback and improve product performance.</li><li>Conduct regular business reviews with key clients to ensure their objectives are being met.</li><li>Coach and mentor team members to improve efficiency, technical knowledge, and customer engagement skills.</li><li>Identify opportunities for upselling or expanding client use of products based on usage data and feedback.</li></ul><p><strong>Qualified candidates please apply and reach out to STEFANIE FURNISS at 786-897-7903</strong></p>
<p><strong>Job Summary:</strong></p><p> The IT Support Specialist will provide technical assistance and troubleshooting to end users, ensuring smooth IT operations and minimal downtime. This role involves maintaining hardware, software, and network systems.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to user inquiries and resolve IT issues promptly.</li><li>Install and configure computer systems, networks, and applications.</li><li>Maintain asset inventory and ensure timely updates.</li><li>Document support tickets and solutions in the helpdesk system.</li><li>Collaborate with infrastructure teams for escalated issues.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing hardware support, assisting with device installations, and ensuring smooth connectivity for users. If you have hands-on experience with computer systems and peripherals, we encourage you to apply.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations and devices to ensure proper functionality.<br>• Install and configure associated computer hardware and peripherals.<br>• Troubleshoot issues related to hardware and cabling during setup.<br>• Provide support for Dell technologies and Apple devices as needed.<br>• Ensure all tasks are completed efficiently while adhering to safety standards and company policies.<br>• Collaborate with team members to meet project deadlines and ensure seamless transitions.<br>• Maintain clear communication with clients and team leads regarding project updates.<br>• Follow specified dress code and maintain high standards while on site.
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. In this role, you will be responsible for ensuring proper setup, disconnection, and reconnection of hardware and devices in a detail-oriented office environment. This position requires attention to detail and the ability to work efficiently as part of a team.<br><br>Responsibilities:<br>• Perform disconnection and reconnection of computer systems and peripherals for office users.<br>• Ensure all hardware, including associated cables, is properly installed and functioning.<br>• Troubleshoot and resolve basic hardware issues with Dell and Apple devices.<br>• Collaborate with team members to complete tasks within designated timelines.<br>• Adhere to workplace dress code and maintain a detail-oriented demeanor during assignments.<br>• Conduct quality checks to verify proper setup and connectivity of devices.<br>• Follow instructions and guidelines provided by site supervisors.<br>• Handle computer hardware and associated components with care to avoid damage.<br>• Assist in organizing and ensuring proper placement of equipment after relocation.
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing technical support and ensuring seamless hardware and software installations and connections. The ideal candidate will have hands-on experience with computer systems, peripherals, and troubleshooting hardware-related issues.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations, ensuring all components are properly configured.<br>• Install and troubleshoot computer hardware, including desktops, laptops, and peripherals.<br>• Perform cable installations to establish reliable connections between devices.<br>• Provide technical support and resolve issues involving Dell and Apple devices.<br>• Verify system functionality after installations and address any immediate concerns.<br>• Maintain a neat and organized appearance and adhere to dress code requirements, including closed-toed shoes.<br>• Collaborate with team members to complete tasks efficiently and meet project timelines.
Responsibilities:<br>• Implement computer system requirements by defining and analyzing system problems, designing and testing standards and solutions.<br>• Ensures operation by training client personnel and providing support.<br>• Maintaining and upgrading existing systems as required.<br>• Accept responsibility and ownership for all assigned tickets from creation to resolution, or to the point of escalation.<br>• Analyze ticket trends and incidents to identify potential problems or outages – and communicate to management in a timely manner.<br>• Maintain an up-to-date inventory of all IT assets.<br>• Manage user and computer accounts in Active Directory Users and computer or Entra ID.<br>• Creating system guidelines and documentation for the organization.<br>• Administer and provide technical support in Microsoft 365 and Azure tenant.<br>• Maintain Physical security systems.<br>• Maintain and troubleshoot enterprise printing platform.<br>• Participating in an on-call rotation, providing support outside of regular working hours as required<br>• This position may require travel to various offices within the US (10%).<br>Requirements<br>Expectations<br>• Excellent analytical, problem solving and communication skills.<br>• Customer service-oriented – with the ability to work with end-users of all technical literacy.<br>• Ability to work with minimal supervision and demonstrate appropriate initiative when making decisions.<br>• Accuracy and the ability to handle a high-volume of work efficiently are essential.<br>• High-level written and verbal proficiency in English.<br>Qualifications:<br>• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline; or equivalent experience.<br>• Windows Server 2016-2022<br>• Extensive experience managing Active Directory UC and GPO<br>• Experience managing Microsoft 365 tenants.<br>• Basic understanding of ITSM principles – including business expectations and communication.<br>• Minimum of three years’ experience working within a support position in the IT field, with advanced end-user troubleshooting experience.<br>• A+ and Net+ required. Security+ desired
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p><strong>Job Summary:</strong></p><p> The Cybersecurity Analyst will safeguard the organization’s systems and data from cyber threats through continuous monitoring, analysis, and incident response. You will play a critical role in enhancing security posture across all digital assets.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor security alerts and analyze threats using SIEM tools.</li><li>Investigate and respond to security incidents and vulnerabilities.</li><li>Conduct risk assessments and recommend mitigations.</li><li>Manage endpoint protection, firewalls, and identity access systems.</li><li>Assist in security awareness training and compliance audits.</li></ul><p><br></p>
We are looking for an Entry-Level IT Project Coordinator to join our dynamic team in Miami, Florida. In this role, you will collaborate closely with IT Project Managers and the IT Director to support the planning and execution of technology initiatives. This position offers hands-on training, opportunities for skill development, and a chance to contribute to impactful projects.<br><br>Responsibilities:<br>• Assist in gathering IT requirements to support project planning and execution.<br>• Monitor the status of tasks and projects, ensuring accurate updates in project tracking tools.<br>• Communicate progress updates and potential risks to stakeholders in a timely manner.<br>• Schedule and coordinate meetings with project stakeholders to ensure alignment and progress.<br>• Support the creation and maintenance of project documentation.<br>• Provide basic project management support, including tracking deliverables and milestones.<br>• Apply foundational knowledge of IT concepts, such as applications and IT services, to project tasks.<br>• Utilize project management tools such as Jira, Confluence, Microsoft Project, and Excel to manage workflows.<br>• Leverage collaboration platforms like Microsoft Teams and Zoom to facilitate communication.<br>• Track project progress and proactively identify potential risks to ensure successful outcomes.
We are looking for a skilled Software Developer to join our team in Boca Raton, Florida. In this role, you will contribute to the design, development, and maintenance of software applications, ensuring high-quality code and seamless user experiences. This is an opportunity to work in a collaborative environment where innovation and problem-solving are highly valued.<br><br>Responsibilities:<br>• Develop and maintain full-stack applications using technologies such as C#, ASP.NET, JavaScript, and TypeScript.<br>• Implement and optimize backend systems, including database interactions with Microsoft SQL Server.<br>• Design and build APIs to support application functionality and integration with external platforms.<br>• Collaborate with cross-functional teams to identify and resolve software issues effectively.<br>• Write clean, efficient, and maintainable code following best practices and coding standards.<br>• Participate in code reviews to ensure high-quality software development.<br>• Utilize version control tools like Git for efficient code management and collaboration.<br>• Work within Agile Scrum methodologies to deliver projects on time and meet organizational objectives.<br>• Conduct performance testing and debugging to enhance application functionality and reliability.<br>• Stay updated with emerging technologies to continuously improve the development process.
<p>We are seeking a knowledgeable and proactive NetSuite ERP Specialist to oversee the implementation, customization, and ongoing optimization of NetSuite ERP solutions. The ideal candidate will be instrumental in enhancing operational efficiency and aligning ERP capabilities with business needs.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the implementation and customization of NetSuite ERP modules, including Financials, CRM, Inventory, and Order Management.</li><li>Collaborate with stakeholders to analyze business requirements and translate them into technical solutions.</li><li>Configure NetSuite workflows, scripts, roles, and permissions to meet business requirements.</li><li>Manage data migration processes, ensuring accuracy and integrity during extraction, transformation, and loading (ETL).</li><li>Develop and execute testing plans, including unit, integration, and user acceptance testing (UAT).</li><li>Create dashboards, reports, and KPIs to provide actionable insights and support decision-making.</li><li>Provide end-user training and develop documentation to support effective system use.</li><li>Monitor system performance and troubleshoot issues to ensure optimal functionality.</li><li>Stay updated on NetSuite features, updates, and best practices to maximize system potential.</li><li>Collaborate with cross-functional teams to integrate NetSuite ERP with other business systems.</li></ul><p><br></p>
We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
We are looking for a dynamic and experienced Account Sales individual to lead business development efforts in the field of Level 4 autonomous shuttles and teleoperation solutions. This role involves cultivating relationships with private, public, and commercial transportation clients, while identifying new opportunities in both established and emerging markets. The ideal candidate is passionate about technology and autonomy, with a strong entrepreneurial mindset and a proven track record of success in sales.<br><br>Responsibilities:<br>• Develop and execute strategies to drive new business opportunities in the autonomous transportation and teleoperation sectors.<br>• Build and maintain strong relationships with corporate and strategic partners to foster long-term growth.<br>• Identify customer pain points and propose innovative solutions to meet their needs, including new use cases for remote monitoring and control.<br>• Collaborate with marketing teams to support promotional efforts, including social media campaigns, PR initiatives, and participation in industry events.<br>• Actively engage with OEMs, mobility providers, and other stakeholders to promote teleoperation platforms.<br>• Explore new applications for remote vehicle control in sectors such as transportation, logistics, and robotics.<br>• Stay informed on industry trends and analyze market opportunities to remain competitive.<br>• Manage accounts effectively by addressing client needs and ensuring customer satisfaction.<br>• Represent the organization at client meetings, trade shows, and other networking events to strengthen market presence.
