We are looking for a dedicated and detail-oriented Accounts Receivable Specialist to join our team in Dania Beach, Florida. This position plays a critical role in ensuring smooth financial operations by managing customer accounts, maintaining accurate records, and driving timely collections. The ideal candidate will excel at problem-solving, communication, and building strong relationships with customers and internal teams.<br><br>Responsibilities:<br>• Manage assigned customer accounts, ensuring timely payments and accurate activity tracking.<br>• Regularly review aging reports and proactively reach out to customers to address overdue invoices.<br>• Conduct thorough and solution-focused collection calls to resolve payment issues and secure commitments.<br>• Investigate and resolve billing discrepancies, disputes, or misapplied payments in collaboration with relevant departments.<br>• Process payments, including checks, wires, and credit cards, while maintaining accurate account records.<br>• Reconcile accounts by addressing unmatched transactions and ensuring data completeness.<br>• Set up new customer accounts, verifying business information and entering details into the system.<br>• Prepare and distribute account-related notices, statements, and documentation.<br>• Collaborate with leadership on settlement offers, payment plans, and escalated concerns.<br>• Identify and recommend process improvements to enhance efficiency and strengthen collections operations.
