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11 results for Senior Helpdesk Support in Miami, FL

Help Desk Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
  • 2025-10-09T14:34:04Z
Junior Systems Administrator
  • Delray Beach, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a motivated and detail-oriented Junior System Administrator to join our IT team. The ideal candidate will have hands-on experience with Azure, Group Policy, and Exchange. As a Junior System Administrator, you will assist in the management and maintenance of our IT infrastructure, ensuring the reliability and performance of our systems.</p><p> </p><ul><li>Assist in the administration and maintenance of Azure cloud services.</li><li>Manage and configure Group Policies to enforce security settings and streamline user experience.</li><li>Support and maintain Microsoft Exchange environments, including mailbox creation, maintenance, and troubleshooting.</li><li>Monitor system performance and troubleshoot issues to ensure optimal operation.</li><li>Implement and maintain security measures to protect data and systems.</li><li>Perform routine maintenance tasks, such as updates, patches, and backups.</li><li>Assist in the documentation of IT procedures and configurations.</li><li>Provide technical support to end-users and resolve helpdesk tickets in a timely manner.</li><li>Collaborate with senior IT staff on projects and initiatives to improve system performance and security.</li><li>Stay updated with the latest industry trends and best practices in system administration.</li></ul><p><br></p>
  • 2025-10-09T14:29:17Z
IT Support Specialist
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Job Summary:</strong></p><p> The IT Support Specialist will provide technical assistance and troubleshooting to end users, ensuring smooth IT operations and minimal downtime. This role involves maintaining hardware, software, and network systems.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to user inquiries and resolve IT issues promptly.</li><li>Install and configure computer systems, networks, and applications.</li><li>Maintain asset inventory and ensure timely updates.</li><li>Document support tickets and solutions in the helpdesk system.</li><li>Collaborate with infrastructure teams for escalated issues.</li></ul><p><br></p>
  • 2025-10-09T19:23:47Z
PC Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing technical support and ensuring seamless hardware and software installations and connections. The ideal candidate will have hands-on experience with computer systems, peripherals, and troubleshooting hardware-related issues.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations, ensuring all components are properly configured.<br>• Install and troubleshoot computer hardware, including desktops, laptops, and peripherals.<br>• Perform cable installations to establish reliable connections between devices.<br>• Provide technical support and resolve issues involving Dell and Apple devices.<br>• Verify system functionality after installations and address any immediate concerns.<br>• Maintain a neat and organized appearance and adhere to dress code requirements, including closed-toed shoes.<br>• Collaborate with team members to complete tasks efficiently and meet project timelines.
  • 2025-10-13T15:14:26Z
Desktop Support Analyst
  • Miami Lakes, FL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
  • 2025-10-07T14:28:49Z
Sr. Business Analyst
  • Miami, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Senior Business Analyst (Hyperion Expert)</strong></p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a <strong>Senior Business Analyst</strong> with deep expertise in <strong>Oracle Hyperion</strong> to join our FP& A team. This individual will not only act as a technical expert but also as a strategic thought partner—helping evolve our financial systems and processes to align with the next generation of analytics, automation, and AI-driven insights.</p><p>The ideal candidate is more than just a “doer”—they are a <strong>visionary</strong> who understands where financial technology is heading, can mentor others, and proactively implement scalable solutions that address both current and future business challenges.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>Hyperion subject matter expert</strong>, leading optimization, administration, and user enablement across the organization.</li><li>Act as a <strong>strategic partner</strong> to Finance leadership to improve forecasting accuracy, budgeting efficiency, and reporting automation.</li><li>Lead the design and implementation of <strong>Hyperion enhancements</strong> and integrations with Oracle ERP and other financial systems.</li><li>Manage the <strong>entire project lifecycle</strong>—from requirements gathering and documentation to delivery and stakeholder sign-off.</li><li>Collaborate with IT, Finance, and Data teams to integrate <strong>AI/LLM (Large Language Model)</strong>-driven insights and automation into financial forecasting tools over the next 1–2 years.</li><li>Utilize <strong>Jira</strong> to manage sprint planning, backlog prioritization, and cross-functional project tracking.</li><li>Develop and maintain advanced <strong>Excel models</strong> and financial dashboards to support FP& A analysis and decision-making.</li><li>Translate business needs into functional requirements, ensuring alignment between Finance and Technology teams.</li><li>Provide <strong>training and mentorship</strong> to business and technical users on Hyperion best practices, automation tools, and process improvements.</li></ul><p><br></p>
  • 2025-10-22T13:23:45Z
Supplier Analyst, SCM
  • Miramar, FL
  • remote
  • Temporary
  • 30.00 - 30.00 USD / Hourly
  • <p>We are looking for a skilled SCM Supplier Analyst to join our client’s team in Miramar, Florida. This contract-to-permanent opportunity requires strong analytical abilities, advanced technical skills, and proficiency in tools like Excel and Tableau. This hybrid position includes working on-site four days per week and remotely on Fridays. Ideal candidates will bring hands-on experience with data analysis and demonstrate a proactive and resourceful approach to optimizing workflows and supporting business initiatives through actionable insights.</p><p><br></p><p><strong>Position Overview:</strong></p><p>The SCM Supplier Analyst will support the Supply Chain Management team by performing detailed data analysis, creating insightful reports, and assisting with strategic initiatives. Working closely with senior and lead analysts, this role will contribute to delivering high-quality output aligned with organizational goals while collaborating with stakeholders to enhance processes and data accuracy.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Data Analysis and Interpretation:</strong> Analyze inventory, forecasting, sales, logistics, and financial data to support informed decision-making.</li><li><strong>Reporting and Presentation:</strong> Develop, manage, and present reports, scorecards, and dashboards to convey findings and recommendations to stakeholders.</li><li><strong>Process Improvement:</strong> Assess and redesign current workflows to increase efficiency and costs savings, as well as implement optimized processes.</li><li><strong>Strategic Support:</strong> Provide actionable insights and analyses to stakeholders and executives to facilitate operational improvements.</li><li><strong>Stakeholder Collaboration:</strong> Partner with cross-functional teams to identify data needs and deliver tailored support.</li><li><strong>Ad-hoc Analysis:</strong> Conduct ad-hoc data analysis as required to address organizational challenges.</li><li><strong>Data Integrity:</strong> Ensure the accuracy of reporting by implementing controls and troubleshooting errors.</li><li><strong>Problem-Solving and Innovation:</strong> Use innovative approaches to resolve business concerns and identify opportunities for growth and improvement.</li><li><strong>Continuous Improvement:</strong> Continue to refine current processes and explore new methods for optimizing analytical</li></ul><p><br></p>
  • 2025-10-16T21:08:42Z
PC Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing hardware support, assisting with device installations, and ensuring smooth connectivity for users. If you have hands-on experience with computer systems and peripherals, we encourage you to apply.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations and devices to ensure proper functionality.<br>• Install and configure associated computer hardware and peripherals.<br>• Troubleshoot issues related to hardware and cabling during setup.<br>• Provide support for Dell technologies and Apple devices as needed.<br>• Ensure all tasks are completed efficiently while adhering to safety standards and company policies.<br>• Collaborate with team members to meet project deadlines and ensure seamless transitions.<br>• Maintain clear communication with clients and team leads regarding project updates.<br>• Follow specified dress code and maintain high standards while on site.
  • 2025-10-13T15:14:26Z
Controller
  • Deerfield Beach, FL
  • remote
  • Permanent
  • 140000.00 - 150000.00 USD / Yearly
  • <p>We are seeking an experienced and highly skilled <strong>Controller</strong> to join our client's organization. The ideal candidate will have a proven track record in financial leadership, strong inventory management expertise (ideally), and advanced understanding of Generally Accepted Accounting Principles (GAAP). This hands-on role is critical in driving the company’s financial accuracy and operational efficiency, reporting directly to financial leadership.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Financial Management & Reporting:</strong> Oversee and manage all accounting operations, including accounts payable, accounts receivable, general ledger, and month-end/year-end close processes.</li><li><strong>Inventory Oversight:</strong> Ensure accurate inventory valuation and management, working closely with operational teams to improve inventory tracking and processes.</li><li><strong>GAAP Compliance:</strong> Prepare, review, and analyze financial statements to ensure compliance with GAAP. Maintain policies and procedures to ensure ongoing adherence to regulatory requirements.</li><li><strong>Budgeting & Forecasting:</strong> Lead the development of annual budgets and financial forecasts, analyzing variances and preparing reports for senior management.</li><li><strong>Internal Controls:</strong> Develop and enforce internal controls to safeguard assets, enhance accuracy, and mitigate risks.</li><li><strong>Team Leadership:</strong> Supervise a small accounting team as a hands-on leader to ensure optimal productivity and collaboration.</li><li><strong>Audit Support:</strong> Act as the point person for audits, providing detailed and accurate documentation to auditors.</li><li><strong>Process Improvements:</strong> Assist in implementing and improving financial and operational systems to scale the business efficiently.</li></ul>
  • 2025-10-13T17:58:56Z
PC Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. In this role, you will be responsible for ensuring proper setup, disconnection, and reconnection of hardware and devices in a detail-oriented office environment. This position requires attention to detail and the ability to work efficiently as part of a team.<br><br>Responsibilities:<br>• Perform disconnection and reconnection of computer systems and peripherals for office users.<br>• Ensure all hardware, including associated cables, is properly installed and functioning.<br>• Troubleshoot and resolve basic hardware issues with Dell and Apple devices.<br>• Collaborate with team members to complete tasks within designated timelines.<br>• Adhere to workplace dress code and maintain a detail-oriented demeanor during assignments.<br>• Conduct quality checks to verify proper setup and connectivity of devices.<br>• Follow instructions and guidelines provided by site supervisors.<br>• Handle computer hardware and associated components with care to avoid damage.<br>• Assist in organizing and ensuring proper placement of equipment after relocation.
  • 2025-10-13T15:14:26Z
Manager of Cloud Services
  • Fort Lauderdale, FL
  • onsite
  • Permanent
  • 145000.00 - 155000.00 USD / Yearly
  • We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
  • 2025-10-07T14:28:49Z