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7 results for Senior Customer Service Specialist in Miami, FL

Senior Representative, Customer Service - Skilled
  • Weston, FL
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <p>We are looking for a highly skilled and detail-oriented Senior Data Specialist to join our team in Weston, Florida. This is a long-term contract position where you will play a crucial role in supporting the production of Pre-Operative Plans for robotic-assisted surgeries. The ideal candidate will excel in accuracy, efficiency, and collaboration to meet individual and team production goals. If you are passionate about precision and quality in healthcare processes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage cases using a proprietary case management system to ensure smooth workflow.</p><p>• Analyze CT scans for compliance with specific surgical protocols and standards.</p><p>• Utilize advanced software to segment CT scans and develop 3D anatomical bone models for robotic surgery.</p><p>• Design comprehensive pre-operative surgical plans for robotic-assisted hip and knee replacements.</p><p>• Conduct thorough reviews of CT segmentations and surgical plans to ensure accuracy in anatomical landmarks, implant sizes, and positioning.</p><p>• Upload finalized pre-plans to designated field personnel within required timelines.</p><p>• Maintain detailed documentation of all tasks and processes following established guidelines and methods.</p><p>• Adhere strictly to work instructions to produce consistent and high-quality results.</p><p>• Collaborate with team members to meet production targets and support department goals.</p><p>• Occasionally work overtime as needed to meet increased demand and deadlines.</p>
  • 2025-11-19T14:18:40Z
Customer Service Representative
  • North Miami, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p><strong>Robert Half is seeking a Bilingual Customer Service Representative (English/Spanish) to support one of our clients. We are looking for someone with strong communication skills, a customer-first mindset, and the ability to resolve inquiries efficiently and professionally.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls in both English and Spanish</li><li>Respond to customer inquiries via phone, email, and chat</li><li>Provide accurate information regarding products, services, and account details</li><li>Document customer interactions and update records in the system</li><li>Resolve issues, escalate concerns when needed, and ensure customer satisfaction</li><li>Process orders, forms, applications, and requests</li><li>Collaborate with internal departments to support customer needs</li></ul><p><br></p>
  • 2025-12-08T16:14:10Z
Customer Service Representative
  • Miami, FL
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Miami, Florida. In this dynamic role, you will handle customer inquiries, resolve issues, and ensure satisfaction through effective communication and problem-solving. This is a Contract to permanent position, offering an excellent opportunity to develop your skills in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.</p><p>• Communicate effectively with clients in both English and Spanish to provide accurate information and solutions.</p><p>• Manage multiple tasks efficiently, including answering inbound and outbound calls and processing orders.</p><p>• Utilize your knowledge of P& C insurance to assist customers and resolve related issues effectively.</p><p>• Maintain detailed and accurate records of customer interactions and transactions.</p><p>• Collaborate with team members to identify and implement best practices for customer service.</p><p>• Monitor and follow up on customer inquiries to ensure timely resolution.</p><p>• Handle escalated issues by providing well-thought-out solutions and maintaining composure under pressure.</p><p>• Support call center operations by meeting individual and team performance goals.</p><p>• Continuously seek opportunities to improve processes and customer satisfaction.</p><p><br></p><p>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072 </p>
  • 2025-12-10T19:09:02Z
Customer Service Representative
  • North Miami Beach, FL
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We are seeking a reliable and detail-oriented Customer Service & Administrative Associate to join our client’s team. This role provides support across customer service, order processing, invoicing, and administrative functions while partnering closely with the President, shipping, and production departments. The ideal candidate will be proactive, organized, and able to manage multiple responsibilities in a fast-paced environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p> • Provide customer support regarding product and pricing information</p><p> • Manage order status updates, returns, and expediting shipments</p><p> • Communicate with freight companies to resolve shipment issues</p><p> • Process and enter orders accurately</p><p> • Handle invoicing, filing, and other administrative duties</p><p> • Offer support to the President and assist shipping/production departments</p><p> • Maintain high accuracy and meet deadlines independently</p><p><br></p>
  • 2025-12-09T21:53:52Z
Customer Service
  • Miami, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>We’re looking for a friendly, reliable, and solutions-driven Customer Service Representative to assist customers, resolve inquiries, and provide a positive experience with our company. This role is ideal for someone who enjoys helping people and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer inbound calls, emails, and chats from customers</li><li>Provide accurate information regarding products/services</li><li>Resolve customer issues with professionalism and empathy</li><li>Document customer interactions in the system</li><li>Process orders, returns, or account updates as needed</li><li>Escalate complex issues to the appropriate departments</li><li>Maintain a strong understanding of company products, policies, and procedures</li><li>Meet performance metrics related to quality, response time, and satisfaction</li></ul><p><br></p><p><br></p>
  • 2025-12-01T12:28:33Z
Customer Success Representative
  • Miami, FL
  • onsite
  • Permanent
  • 45000.00 - 52000.00 USD / Yearly
  • <p>Description</p><p>A Miami-based startup revolutionizing how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration — making them faster, easier, and stress-free through our marketplace of trusted couriers.</p><p><br></p><p>Located in the heart of <strong>Brickell, </strong> building a world-class team that blends technology, empathy, and efficiency to redefine the customer experience.</p><p><br></p><p>Role Overview</p><p>90% of customer interactions are managed by our AI platform. You’ll join a dedicated team of about 25 specialists who focus on high-impact human interactions — assisting customers through escalations, ensuring satisfaction, and identifying opportunities to improve the overall experience.</p><p><br></p><p>As a Customer Success Representative, you’ll act as the bridge between customers and our AI systems — providing guidance, empathy, and follow-through. You’ll handle outbound calls, ensure smooth application processes, and proactively support customers to help them complete their services successfully.</p><p>Requirements</p><p>Responsibilities</p><ul><li>Manage AI-assigned escalations and follow-ups, resolving customer needs quickly and compassionately.</li><li>Guide customers through government service applications (passports, visas, registrations, etc.).</li><li>Build trust and confidence through proactive communication and issue resolution.</li><li>Identify patterns or feedback to help improve AI workflows and user experience.</li><li>Collaborate with teammates and product teams to refine tools and processes.</li><li>Maintain accuracy, empathy, and professionalism on every call.</li></ul><p><br></p><p><br></p><p>Compensation & Benefits</p><p><strong>Salary: $40,000–$50,000 per year (based on experience)</strong></p><p>Parking pass provided</p><p>Complimentary breakfast and snacks</p><p> Growth opportunities within a high-performing startup</p><p> Aetna Health, Vision, and Dental Insurance</p><p><br></p><p><strong>QUALIFIED CANDIDATES APPLY AND REACH OUT TO 786-897-7903</strong></p>
  • 2025-11-13T19:38:44Z
Customer Service Leader
  • Coconut Creek, FL
  • onsite
  • Permanent
  • 40000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service leader to play a pivotal role in ensuring outstanding customer experiences. In this position, you will oversee customer service operations, handle inquiries, and manage administrative tasks such as purchase order processing and financial transactions using QuickBooks. If you thrive in a dynamic environment and possess strong organizational skills, this is an excellent opportunity to lead a team and drive customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the customer service team to deliver exceptional service and meet performance goals.</p><p>• Handle customer inquiries with professionalism and provide timely resolutions to concerns.</p><p>• Input and update customer data accurately in the system.</p><p>• Process purchase orders efficiently and ensure all related documentation is complete.</p><p>• Utilize QuickBooks to manage invoicing, payments, and other financial tasks.</p><p>• Develop and implement customer service policies to enhance operational efficiency.</p><p>• Monitor key performance indicators and prepare detailed reports for management review.</p><p>• Identify opportunities for process improvements and recommend actionable solutions.</p><p>• Collaborate with other departments to ensure seamless communication and service delivery.</p>
  • 2025-11-12T14:24:28Z