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8 results for Senior Customer Service Specialist in Miami, FL

Customer Service Representative
  • North Miami Beach, FL
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p><strong>We are looking for a dedicated Customer Service Representative to join our team in North Miami Beach, Florida. In this Contract-to-Permanent position, you will play a key role in supporting our customers, ensuring smooth day-to-day operations, and maintaining accurate records. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and has strong organizational and communication skills.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p> • Serve as the main point of contact for customers, providing timely and professional support via phone, email, and in person.</p><p> • Manage and track customer orders, ensuring accuracy from placement to delivery.</p><p> • Maintain up-to-date records and documentation in internal systems and spreadsheets.</p><p> • Resolve customer inquiries and issues promptly, escalating concerns as necessary.</p><p> • Collaborate with internal departments to ensure customer needs are met efficiently.</p><p> • Utilize Microsoft Office tools to prepare reports, track performance, and analyze trends.</p><p> • Assist with billing or account-related questions by reviewing and verifying documentation.</p><p> • Ensure compliance with company policies while maintaining a high level of accuracy and attention to detail.</p><p> • Identify opportunities to improve customer satisfaction and streamline service processes.</p><p> • Perform additional administrative or support duties as needed to assist the customer service and operations teams.</p>
  • 2025-10-10T13:28:59Z
Sales Support
  • Miami Gardens, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>A local company in Miami Gardens is seeking a Sales Support Specialist to assist the sales team in daily operations. This role is ideal for someone with office experience who is organized, detail-oriented, and eager to support a dynamic sales environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Assist the sales team with order processing and documentation</li><li>Prepare reports, presentations, and customer communications</li><li>Maintain accurate records of sales activities and customer interactions</li><li>Coordinate with other departments to ensure smooth operations</li><li>Provide general administrative support to the sales team</li></ul><p><br></p>
  • 2025-10-10T13:54:17Z
Customer Service
  • Deerfield Beach, FL
  • onsite
  • Contract / Temporary to Hire
  • 26.60 - 28.00 USD / Hourly
  • <p>We are seeking a detail-oriented and highly organized Construction Administrator to join our team in Deerfield Beach, Florida. The ideal candidate will serve as a vital link between project managers, field teams, and leadership, ensuring the seamless execution of administrative tasks throughout the construction project lifecycle. This role offers an excellent opportunity for a proactive professional to contribute to the success of a variety of construction projects while honing administration and communication skills.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Project Documentation Management:</p><p><br></p><p>Maintain and organize construction project files, contracts, change orders, invoices, and other essential documents.</p><p>Ensure compliance with company standards and procedures regarding document control.</p><p><br></p><p>Administrative Coordination:</p><p><br></p><p>Support project managers and field teams by scheduling meetings, handling correspondence, and tracking deadlines.</p><p>Prepare and distribute project status reports, budgets, and schedules as needed.</p><p><br></p><p>Permit and Compliance Tracking:</p><p><br></p><p>Assist with obtaining necessary permits for construction projects and ensure ongoing compliance with local regulations.</p><p>Track expiration dates and facilitate renewals for all necessary licenses and certifications.</p><p><br></p><p>Vendor and Contractor Support:</p><p><br></p><p>Act as a liaison between vendors and contractors to process invoices, coordinate deliverables, and confirm scheduling.</p><p>Monitor subcontractor compliance with insurance, safety, and contractual obligations.</p><p><br></p><p>Procurement and Inventory Oversight:</p><p><br></p><p>Coordinate material orders and deliveries to construction sites.</p><p>Assist with managing inventory to ensure availability of necessary tools and resources for projects.</p><p><br></p><p>Financial Administration:</p><p><br></p><p>Process invoices, verify accuracy, and maintain records for smooth accounting workflows.</p><p>Track project budgets and expenses, providing regular updates to stakeholders.</p><p><br></p><p>Customer and Stakeholder Communication:</p><p><br></p><p>Respond to stakeholder inquiries and provide status updates regarding project progress and concerns.</p><p>Collaborate with clients, vendors, and internal teams to ensure clear communication and expectations alignment.</p><p>Software Utilization:</p><p><br></p><p>Utilize construction management software (e.g., Procore, Buildertrend, CMiC) for project tracking and coordination.</p><p>Master tools like Microsoft Office and Google Workspace for administrative tasks and reporting.</p><p><br></p>
  • 2025-10-02T11:53:47Z
Member Support Specialist
  • Miami, FL
  • onsite
  • Permanent
  • 45800.00 - 52150.00 USD / Yearly
  • <p>Opening for a Member Support Specialist at company in Blue Lagoon area. This is a customer service oriented role, providing exceptional service specifically for owners of a nationwide business chain. And addresses their inquiries directing them to the resources for operational needs, ensuring a seamless experience. This position offers an opportunity to work in a fast-paced environment while contributing to the success of a multi-billion dollar service business.</p><p> </p><p>Location: Blue Lagoon area of Miami (near Miami Airport)</p><p>Schedule: <strong>2 days Remote & 3 In-office</strong> (after 90 day training period)</p><p>Hours: Mon-Fri 8:30-5:00</p><p> </p><p><strong>Salary: </strong>$22-$25 p/hr. with Salaried Benefits</p><p><strong>Benefits:</strong> majority of Medical paid for Employee; generous Holidays (10days) and Paid PTO (18 days), 401k and other Insurances available. Free Parking for when in-office.</p><p> </p><p><strong>Company and Role Overview:</strong> This reputable organization is an entity under a corporate umbrella to a well-known nationwide chain. This role is ideal for a professional with Call Center or Customer Support experience maintaining business relationships and stellar service. And able to work in a smaller customer support unit and team. The company offers future career development in a variety of other departments and sectors as they are available.</p><p> </p><p><strong>Keys to this Role: </strong></p><ul><li>2 years of call center or customer support experience </li><li>Experience managing business relationships</li><li>Ability to navigate company website and guide customers on inquiries </li><li>Manage multiple tasks simultaneously </li></ul><p><strong>Member Support Specialist, Responsibilities:</strong></p><p>• Responds promptly to franchisee owner inquiries via phone, email, and other communication channels.</p><p>• Instructs members on website resources regarding, equipment and/or repairs, supplier relations, employee applications and other inquiries.</p><p>• Provides detailed information about available services and offerings to franchisees.</p><p>• Troubleshoots and handles escalated or special needs efficiently.</p><p>• Monitor and follows up on unresolved issues to guarantee timely solutions.</p><p>• Maintains accurate records of interactions and resolutions using internal systems.</p><p>• Collaborates with various departments to ensure franchisee needs are met effectively.</p><p>• Uphold high levels of customer satisfaction by delivering attentive and courteous support.</p><p>• Identify opportunities to improve service processes and suggest actionable recommendations.</p>
  • 2025-10-03T14:48:57Z
Customer Service
  • Miami Gardens, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>We’re seeking a Customer Service Representative for a growing company in Miami Gardens. This role is ideal for someone with prior customer service or office experience who enjoys helping others and thrives in a fast-paced environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries via phone and email in a professional, timely manner</li><li>Process orders, update account information, and resolve customer issues</li><li>Communicate with internal departments to ensure customer satisfaction</li><li>Maintain accurate records and documentation of customer interactions</li><li>Provide administrative support as needed</li></ul><p><br></p>
  • 2025-10-10T13:34:09Z
Client Services Associate
  • Miami, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>We are seeking motivated and professional Client Service Associates to provide client support and office administration in a fast-paced, team-oriented environment. This position offers the opportunity to develop valuable professional skills while supporting day-to-day operations.</p><p><br></p><p><u>Responsibilities:</u></p><p> • Serve as the first point of contact for clients, ensuring a positive and professional experience.</p><p> • Answer and direct phone calls and emails to the appropriate team members.</p><p> • Assist with scheduling, calendar management, and coordinating client meetings.</p><p> • Prepare, organize, and maintain documents, reports, and electronic files.</p><p> • Support general office operations, including data entry, filing, and supply management.</p><p> • Collaborate with team members to ensure smooth day-to-day workflow.</p><p> • Assist with special projects and client-related initiatives as needed.</p>
  • 2025-10-03T13:19:05Z
Account Specialist
  • Miami, FL
  • onsite
  • Temporary
  • 24.00 - 25.31 USD / Hourly
  • We are looking for a detail-oriented Account Specialist to join our team in Miami, Florida. In this role, you will provide comprehensive account management support to a variety of customers, including business, commercial, industrial, national, and government clients. This is a long-term contract position, ideal for professionals with a strong background in customer service, claims processing, and accounts receivable functions.<br><br>Responsibilities:<br>• Manage customer accounts by addressing requests, resolving complaints, and ensuring satisfaction.<br>• Collaborate with vendor partners and internal teams to resolve customer issues effectively.<br>• Process claims and contractor invoices with accuracy and efficiency.<br>• Handle customer enrollment, billing tasks, and fulfillment operations.<br>• Maintain strong relationships with customers to support account retention and growth.<br>• Monitor revenue recovery processes and ensure timely resolutions.<br>• Provide detailed reporting and analysis of account activities to management.<br>• Ensure compliance with company policies and procedures in all account-related tasks.<br>• Identify opportunities for process improvements and implement solutions to enhance service quality.
  • 2025-10-09T19:53:44Z
Client Services Representative
  • Miami, FL
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Client Services Representative to join our wealth management team in Miami, Florida. In this role, you will handle a variety of client-related tasks, ensuring high-quality service for high-net-worth individuals. This position focuses on managing client accounts, facilitating financial transactions, and maintaining compliance with legal and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of client accounts, ensuring accuracy and timely service.</p><p>• Handle money movement tasks, including credit card transactions and account transfers.</p><p>• Coordinate the setup of new accounts, ensuring all processes are completed efficiently.</p><p>• Assist clients with password resets and other account-related technical support.</p><p>• Ensure all documentation and reports comply with legal and regulatory requirements.</p><p>• Serve as the primary liaison for legal and financial communications on behalf of clients.</p><p>• Support clients with estate and trust-related matters, providing guidance and coordination.</p><p>• Maintain strong client relationships by delivering exceptional service and addressing inquiries promptly.</p><p><br></p><p>*** Preferable someone with series 7 or 65</p><p><br></p><p>If you are interested in hearing more about this opportunity, please call Janet 786-393-4588 or email janet.silva@roberthalfcom</p>
  • 2025-10-07T14:28:49Z