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2 results for Records Specialist in Miami, FL

Collections Specialist

Boca Raton, FL
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Collections Specialist to join our team in Boca Raton, Florida in a contract capacity with the potential for a long-term opportunity. This role is ideal for a detail-focused individual who can manage business-to-business collections with confidence, communicate effectively with customers and internal teams, and keep account activity organized and current. The successful candidate will help improve aging performance, support timely reporting, and contribute to a responsive accounts receivable operation. Responsibilities: • Manage an assigned portfolio of accounts and drive collection efforts to support monthly and annual delinquency targets, with attention to balances that are more than 60 days past due. • Record collection outreach and account status updates thoroughly so payment activity, follow-up actions, and next steps are easy for the accounts receivable team to track. • Prepare clear and timely updates for aging reports to help support accurate weekly reviews and month-end reporting. • Partner with the AR Manager by providing regular credit hold updates and helping facilitate account release when payment issues are resolved. • Identify higher-risk accounts, investigate ongoing payment concerns, and escalate matters to the AR Manager when outside collection placement should be considered. • Reconcile account balances and supporting details when evaluating write-offs or third-party collection decisions. • Respond promptly to customer emails and manage internal and external case or ticket requests within required service expectations. • Handle a mix of mid-sized accounts as well as key customer accounts while maintaining consistency and professionalism in follow-up. • Perform additional accounts receivable and collection-related duties as needed to support team objectives.
2026-09-08T00:00:00Z

Collection Specialist

Boca Raton, FL
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are seeking a detail-oriented Business-to-Business Collector to manage commercial accounts receivable and collections activity for our Boca Raton, FL office. This role is responsible for contacting business customers regarding past-due balances, resolving payment issues, and helping reduce aging while maintaining strong client relationships.Key Responsibilities:<ul><li>Manage a portfolio of business accounts with past-due balances</li><li>Contact customers by phone and email to collect outstanding invoices</li><li>Research and resolve billing discrepancies, short payments, and disputes</li><li>Work closely with accounts receivable, sales, and customer service teams to resolve account issues</li><li>Monitor aging reports and prioritize collection efforts based on account status</li><li>Document all collection activity, customer communications, and payment commitments</li><li>Reconcile accounts and assist with cash application questions as needed</li><li>Escalate high-risk or severely delinquent accounts when appropriate</li><li>Support month-end reporting and accounts receivable cleanup efforts</li><li>Maintain professionalism and strong customer service during all collection interactions</li></ul>
2026-08-26T00:00:00Z