*** No matched field name from ZENGINE response - *** No matched field name from ZENGINE responseUSD / Yearly
<p>Robert Half is partnering with a reputable organization to identify a reliable and customer-focused Customer Service Representative. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience through clear and professional communication.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer inquiries via phone, email, and/or chat</li><li>Provide accurate information regarding products, services, and order status</li><li>Resolve customer issues, complaints, and requests in a timely and professional manner</li><li>Document interactions and update customer records in internal systems</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Assist with administrative tasks and reporting as needed</li></ul><p><br></p>
*** No matched field name from ZENGINE response - *** No matched field name from ZENGINE responseUSD / Yearly
<p><strong>Robert Half is partnering with a respected organization to identify a polished and highly capable Customer Service Representative who excels in client-facing environments and takes pride in delivering a high standard of service. This role is ideal for someone who enjoys problem-solving, clear communication, and acting as a key point of contact between customers and internal teams.</strong></p><p><br></p><p>What You’ll Do</p><p>As a Customer Service Representative, you’ll play a critical role in maintaining positive customer relationships and ensuring smooth day-to-day operations. Responsibilities may include:</p><ul><li>Serving as the primary point of contact for customers via phone, email, and internal systems</li><li>Responding to inquiries, resolving issues, and escalating complex concerns when appropriate</li><li>Documenting customer interactions accurately and maintaining detailed records</li><li>Coordinating with internal departments to ensure timely follow-up and resolution</li><li>Processing requests, orders, or service updates in internal systems</li><li>Maintaining a professional, calm, and solution-oriented approach in all interactions</li><li>Identifying recurring issues and proactively suggesting process or service improvements</li></ul><p><br></p>
*** No matched field name from ZENGINE response - *** No matched field name from ZENGINE responseUSD / Yearly
<p>Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards.</p><p><br></p><p>Responsibilities</p><ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul><p><br></p>
*** No matched field name from ZENGINE response - *** No matched field name from ZENGINE responseUSD / Yearly
<p>We are seeking a customer-focused and reliable Customer Service Representative to assist customers by handling inquiries, resolving issues, and providing a positive service experience. This role requires strong communication skills, problem-solving abilities, and a commitment to customer satisfaction.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Respond to customer inquiries via phone, email, or in person</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document interactions and maintain accurate records</li><li>Provide product or service information and support</li><li>Escalate complex issues to appropriate teams when necessary</li><li>Maintain a high level of professionalism and customer care</li></ul><p><br></p>
*** No matched field name from ZENGINE response - *** No matched field name from ZENGINE responseUSD / Yearly
<p>Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally.</p><p><br></p><p>Responsibilities</p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul><p><br></p>
*** No matched field name from ZENGINE response - *** No matched field name from ZENGINE responseUSD / Yearly
<p>Robert Half is seeking a professional and friendly Bilingual Customer Service Representative to support one of our clients. This role is ideal for someone who enjoys helping people, handling inquiries, and providing excellent service in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Answer incoming calls and respond to emails from customers</li><li>Communicate with clients in both English and Spanish</li><li>Provide information about services, policies, and procedures</li><li>Resolve customer questions and concerns professionally</li><li>Enter and update information in company systems</li><li>Document interactions and maintain accurate records</li><li>Route requests to the appropriate departments</li><li>Assist with general administrative tasks as needed</li></ul>
<p><strong>Robert Half is seeking a Bilingual Office Assistant to support a busy front office for one of our clients. This role is ideal for someone organized, professional, and comfortable communicating with clients in both English and Spanish.</strong></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Answer phones and take detailed messages</li><li>Communicate with clients in both English and Spanish</li><li>Support front office operations</li><li>Monitor and manage executive email inbox</li><li>Handle general email correspondence</li><li>Maintain filing systems and document organization</li><li>Assist with general administrative tasks as needed</li></ul>
We are looking for a dedicated Patient Service Representative to join our team in Miami, Florida. As a key member of the patient services department, you will play a vital role in ensuring smooth communication and efficient processes for patient care. This is a Contract position offering an excellent opportunity to contribute to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Facilitate patient registration while maintaining confidentiality and adhering to customer service standards.<br>• Conduct financial assessments, collect patient fees, and accurately record transactions.<br>• Manage billing processes for assigned providers, ensuring timely and precise posting.<br>• Coordinate with providers on unresolved encounters and pending charges to ensure resolution.<br>• Communicate with program managers regarding appointment schedules, including follow-ups on no-shows and cancellations.<br>• Confirm appointments through outbound calls and monitor compliance with meaningful use objectives.<br>• Perform clerical tasks such as scanning documents and updating patient charts.<br>• Verify Medicaid and other insurance eligibility, conduct enrollment and disenrollment procedures.<br>• Provide patients with detailed information about available services within the organization and the community.<br>• Schedule new and follow-up appointments to support patient care needs.
<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>