5 results for Overnight Customer Service Representative in Miami, FL

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards. Responsibilities<ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul>
2026-02-20T00:00:00Z

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally. Responsibilities<ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul>
2026-02-20T00:00:00Z

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a professional and friendly Bilingual Customer Service Representative to support one of our clients. This role is ideal for someone who enjoys helping people, handling inquiries, and providing excellent service in a fast-paced environment. Responsibilities<ul><li>Answer incoming calls and respond to emails from customers</li><li>Communicate with clients in both English and Spanish</li><li>Provide information about services, policies, and procedures</li><li>Resolve customer questions and concerns professionally</li><li>Enter and update information in company systems</li><li>Document interactions and maintain accurate records</li><li>Route requests to the appropriate departments</li><li>Assist with general administrative tasks as needed</li></ul>
2026-02-26T00:00:00Z

Miami, FL
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Miami, Florida. In this role, you will play a pivotal part in supporting clients and ensuring they receive the assistance they need, while maintaining confidentiality and a high standard of conduct. This is a Contract to permanent position within the detail-oriented services industry, offering the opportunity to grow and contribute to our mission of providing exceptional legal support. Responsibilities: • Conduct interviews with clients to assess their needs and circumstances. • Screen applicants for eligibility and provide guidance on next steps. • Refer clients to appropriate resources or services based on their specific situations. • Distribute educational materials and general information to applicants for self-help purposes. • Assist with clinics and outreach events organized by the program. • Perform intake duties at designated outreach sites as required. • Communicate effectively with clients, ensuring respect and confidentiality are upheld. • Utilize the case management system to manage and document client interactions. • Collaborate with team members to promote a spirit of teamwork and cooperation. • Adhere to supervisor directions and organizational protocols in daily tasks.
2026-03-10T00:00:00Z

Fort Lauderdale, FL
onsite
Permanent
55000 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital link between our company and customers, ensuring exceptional service and smooth communication. The ideal candidate is someone with a strong focus on detail, excellent organizational skills, and a passion for delivering outstanding customer experiences. Responsibilities: • Coordinate with various teams to ensure services are delivered on time and meet customer expectations. • Act as a primary point of contact for customers, providing timely updates and addressing inquiries. • Review completed service requests to confirm accuracy and compliance with customer contracts. • Verify billing details and ensure records are maintained consistently and accurately. • Collaborate across departments to resolve service-related issues and improve overall processes. • Maintain organized documentation and provide administrative support to enhance operational efficiency. • Identify opportunities for process improvements and implement solutions to enhance customer satisfaction. • Communicate effectively with both internal and external stakeholders to foster strong relationships. • Assist with handling inbound and outbound calls, ensuring prompt and thorough responses. • Address conflicts or concerns with a focus on resolution and maintaining customer trust.
2026-03-11T00:00:00Z