We are looking for a Client Services Specialist to support individuals seeking legal assistance in Miami, Florida. This contract opportunity is ideal for someone who brings strong interpersonal skills, sound judgment, and a service-focused approach to client support within a services environment. In this role, you will guide applicants through the intake process, connect them with appropriate resources, and contribute to community-based outreach efforts while maintaining confidentiality.<br><br>Responsibilities:<br>• Conduct client interviews to gather relevant background information and assess service needs.<br>• Evaluate applicants for program eligibility using established guidelines and accurate documentation practices.<br>• Direct individuals to internal or external resources when services fall outside available support options.<br>• Share general guidance and self-help materials with applicants to help them better understand available next steps.<br>• Participate in community clinics and outreach events hosted by the organization.<br>• Complete intake activities at off-site locations as assigned to expand access to services.<br>• Record client interactions and case details accurately within the case management system.<br>• Respond to client communications appropriately while safeguarding sensitive information.