<p>We are looking for a highly skilled and detail-oriented Senior Data Specialist to join our team in Weston, Florida. This is a long-term contract position where you will play a crucial role in supporting the production of Pre-Operative Plans for robotic-assisted surgeries. The ideal candidate will excel in accuracy, efficiency, and collaboration to meet individual and team production goals. If you are passionate about precision and quality in healthcare processes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage cases using a proprietary case management system to ensure smooth workflow.</p><p>• Analyze CT scans for compliance with specific surgical protocols and standards.</p><p>• Utilize advanced software to segment CT scans and develop 3D anatomical bone models for robotic surgery.</p><p>• Design comprehensive pre-operative surgical plans for robotic-assisted hip and knee replacements.</p><p>• Conduct thorough reviews of CT segmentations and surgical plans to ensure accuracy in anatomical landmarks, implant sizes, and positioning.</p><p>• Upload finalized pre-plans to designated field personnel within required timelines.</p><p>• Maintain detailed documentation of all tasks and processes following established guidelines and methods.</p><p>• Adhere strictly to work instructions to produce consistent and high-quality results.</p><p>• Collaborate with team members to meet production targets and support department goals.</p><p>• Occasionally work overtime as needed to meet increased demand and deadlines.</p>
<p>Robert Half is partnering with a growing organization in Miami that’s looking for a Bilingual Administrative Assistant to join their team. This role is ideal for someone who enjoys keeping things organized, communicating with clients, and supporting daily office operations in both English and Spanish.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and answer incoming calls in a professional and friendly manner.</li><li>Handle correspondence and translate documents or emails as needed (English/Spanish).</li><li>Schedule meetings, coordinate calendars, and prepare basic reports.</li><li>Maintain accurate records, filing systems, and data entry tasks.</li><li>Assist management with general office support and special projects.</li><li>Communicate with vendors and clients to ensure smooth day-to-day operations.</li></ul><p><br></p>
We are looking for a dedicated Payroll Specialist to join our team on a long-term contract basis in Boca Raton, Florida. In this role, you will oversee payroll processing, resolve employee payroll issues, and ensure compliance with organizational policies and procedures. This position is ideal for someone with strong attention to detail and experience managing multi-state payroll operations.<br><br>Responsibilities:<br>• Process payroll in accordance with established schedules, ensuring accuracy and timeliness.<br>• Address and resolve employee payroll inquiries, discrepancies, and concerns professionally and efficiently.<br>• Collaborate with facility teams to clarify and resolve issues related to deductions, pay adjustments, and employee information.<br>• Assist in resolving complex payroll matters, including garnishments, tax levies, and child support notices.<br>• Conduct detailed reviews and balances of payroll prior to final submission.<br>• Generate and distribute paychecks and reports based on facility specifications.<br>• Maintain accurate records by filing payroll documentation in employee files and payroll folders.<br>• Support payroll-related projects assigned by supervisors to enhance operational efficiency.<br>• Utilize payroll systems and software to analyze, enter, and confirm payroll adjustments.<br>• Ensure compliance with confidentiality standards for sensitive payroll transactions.
<p>We’re seeking a reliable and organized <strong>Office Clerk</strong> to join our team. This entry-level role is ideal for someone detail-oriented who enjoys keeping things running smoothly in a busy office environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform general clerical duties including filing, scanning, and data entry</li><li>Answer and direct phone calls and emails professionally</li><li>Maintain and organize office records and supplies</li><li>Assist with preparing and processing documents</li><li>Support other administrative staff as needed</li></ul>
We are looking for a detail-oriented Administrative Assistant to join our team in Miami Beach, Florida. In this long-term contract position, you will play a vital role in ensuring efficient front desk operations while providing exceptional support to both staff and patients. This role requires strong organizational skills and the ability to handle administrative tasks with professionalism and discretion.<br><br>Responsibilities:<br>• Welcome patients upon arrival and assist them with the check-in process.<br>• Maintain an organized and tidy reception and front desk area.<br>• Address patient inquiries regarding appointments and instructions with clarity and professionalism.<br>• Collect payments and ensure patient information is accurately updated.<br>• Manage patient files, perform basic record-keeping, and support staff with administrative tasks.<br>• Prepare charts and collaborate with the team on various office tasks.<br>• Keep track of office supplies and ensure medical inventory is well-organized.<br>• Adhere to organizational policies to safeguard patient confidentiality and privacy.
<p>We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist in Boca Raton, FL. In this role, you will play a critical role in delivering exceptional service to our customers. </p><p><br></p><p>Responsibilities:</p><p>• Engage with customers through various touch points and applications. </p><p>• Order placement –high volume multi-line and bulk ordering</p><p>• Research, validate and process claim requests,</p><p>• Act with an appropriate sense of urgency to resolve and satisfy customer needs and timelines.</p><p>• Serve the internal Sales team with customer needs and requests.</p><p>• Maintain client confidentiality and account security measures.</p><p>• Receive and accurately process all online requests for online account registrations.</p><p>• Communicate via email with customers.</p><p>• Communicate all Sales Leads with Sales in accordance with established criteria.</p><p><br></p>
<p>The <strong>Account Manager</strong> serves as the primary point of contact for customers and is responsible for managing and negotiating orders, overseeing procurement and sales activities, and supporting the company’s overall operational and commercial functions. This role combines customer relationship management with hands-on operational execution to ensure an exceptional client experience and smooth order fulfillment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Experience</strong></p><ul><li>Deliver high-quality service to existing and prospective customers.</li><li>Negotiate and assist customers with quotes, order status, and order changes.</li><li>Maintain accurate customer account and contact information.</li><li>Respond promptly to inquiries and ensure customer satisfaction throughout the process.</li></ul><p><strong>Operational</strong></p><ul><li>Process and prepare customer quotes in a timely manner.</li><li>Convert approved quotes into sales orders and complete all related processing tasks.</li><li>Track order shipments from factory to freight forwarder and update customers accordingly.</li><li>Communicate proactively with customers regarding order discrepancies, changes, or delays.</li><li>Coordinate with vendors to resolve shortages, overages, or shipping issues.</li><li>Prepare shipping documentation and support logistics coordination.</li><li>Generate invoices and ensure accurate order-to-invoice transitions.</li><li>Provide ongoing assistance and updates to customers as needed.</li></ul><p><br></p>
<p>The Order Fulfillment & Inventory Control Specialist will ensure accurate and timely processing of customer orders while maintaining optimal inventory levels. This role is critical to delivering a seamless experience for our clientele and supporting the operational backbone of our business.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process and fulfill customer orders with accuracy and efficiency.</li><li>Monitor inventory levels and perform regular stock audits.</li><li>Coordinate with warehouse and logistics teams to ensure timely shipments.</li><li>Maintain accurate records in inventory management systems.</li><li>Identify and resolve discrepancies in stock and order data.</li><li>Assist in forecasting inventory needs based on sales trends.</li><li>Ensure compliance with company standards for quality and presentation.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> The HR Generalist plays a key role in supporting all aspects of talent acquisition, employee relations, and HR program administration. This position partners closely with leadership to deliver a positive employee experience, ensure compliance with company policies, and promote a culture of engagement and development.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a subject matter expert on recruiting trends, policies, and best practices in the market.</li><li>Partner with hiring managers to create accurate and engaging job postings for open positions.</li><li>Source candidates through both active and passive channels and conduct interviews for all prospective candidates.</li><li>Manage the full hiring process and maintain data integrity within the applicant tracking system (ATS).</li><li>Stay current with market trends, particularly within the financial industry, and recommend process improvements.</li><li>Oversee and coordinate the onboarding process to ensure seamless integration of new hires.</li><li>Partner with external vendors to maintain mutually beneficial relationships.</li><li>Collaborate with regional offices to ensure consistent standards for candidate care and talent acquisition.</li><li>Support Talent Management programs, including training, performance reviews, and employee engagement.</li><li>Administer the Training Program and Performance Review Process, ensuring timely completion and follow-up.</li><li>Assist in the administration of immigration procedures for employees as needed.</li><li>Collaborate on recognition and engagement programs that promote employee satisfaction and retention.</li><li>Generate and analyze Talent Management reports to support business decisions.</li><li>Perform other related duties and projects as assigned.</li></ul><p><br></p>
<p><strong>Company Overview:</strong></p><p>We are a privately held family office that manages a diverse portfolio of investments, real estate holdings, and personal assets. The organization operates with a high degree of professionalism, discretion, and attention to detail. Our close-knit team values collaboration, initiative, and the ability to take ownership of responsibilities in a dynamic, multi-faceted environment.</p><p><strong>Position Summary:</strong></p><p>This position offers an opportunity to join the accounting and operations team of a family office in a role that can be tailored to fit the right candidate’s experience and skills. The position may range from an <strong>Accounts Payable Specialist</strong> , to a <strong>Bookkeeper</strong>, or to a more seasoned <strong>Accountant</strong> with family office experience.</p><p>Regardless of level, the ideal candidate is organized, trustworthy, detail-oriented, and eager to learn. This role will support day-to-day accounting functions, including bill payments, recordkeeping, and financial tracking, with the opportunity for growth into more complex accounting and reporting responsibilities over time.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Accounts Payable & Administrative Support</strong></p><ul><li>Open, review, and organize incoming mail, ensuring all invoices and statements are properly logged and tracked.</li><li>Scan and attach invoices and bills into QuickBooks Enterprise.</li><li>Prepare and process ACH transfers and check payments.</li><li>Maintain an accurate record of bills received, paid, and pending approval.</li><li>Respond to questions such as prior-year payment amounts or vendor history.</li><li>Coordinate the signing and return of documents that require approval.</li><li>Ensure timely payments and accurate recordkeeping for all outgoing disbursements.</li></ul><p><strong>Bookkeeping & Accounting Support</strong></p><ul><li>Record transactions accurately in QuickBooks Enterprise and assist with month-end reconciliations.</li><li>Manage and reconcile bank accounts and credit card statements.</li><li>Maintain supporting schedules and documentation for all transactions.</li><li>Assist in preparing financial reports, summaries, and budgets.</li><li>Support senior accountants with general ledger management and process improvements.</li><li>Participate in the ongoing effort to streamline and institutionalize accounting procedures within the office.</li></ul><p><strong>Advanced / Senior-Level Responsibilities (for Accountant-Level Candidates)</strong></p><ul><li>Collaborate closely with senior leadership and external advisors to manage accounting and reporting functions for multiple entities.</li><li>Oversee the preparation of financial statements and cash flow reports.</li><li>Review expense trends and identify potential savings opportunities.</li><li>Handle complex reconciliations, intercompany transactions, and investment-related accounting.</li><li>Communicate professionally with principals to obtain approvals or discuss financial matters.</li><li>Maintain confidentiality and exercise sound judgment in all financial dealings.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Miami, Florida. This role is ideal for someone who thrives in a fast-paced environment and has a strong understanding of accounts payable processes. The successful candidate will play a key role in ensuring accurate and timely processing of invoices and payments.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices for accuracy and proper coding.</p><p>• Manage timely payments through Automated Clearing House (ACH) and check runs.</p><p>• Ensure all accounts payable transactions comply with internal policies and procedures.</p><p>• Reconcile vendor statements and resolve discrepancies effectively.</p><p>• Collaborate with internal teams to clarify and address invoice-related issues.</p><p>• Monitor outstanding balances and maintain accurate records of payments.</p><p>• Assist in month-end closing activities related to accounts payable.</p><p>• Generate reports detailing accounts payable activity and status.</p><p>• Work with external vendors to maintain strong relationships and address concerns promptly.</p><p><br></p>
<p>We are seeking an experienced <strong>Accounts Payable Specialist</strong> to join our growing finance team. The ideal candidate will have a strong attention to detail, high-volume invoice processing experience, and a solid understanding of general accounting principles. This role plays a key part in maintaining vendor relationships, ensuring accuracy and timeliness of payments, and supporting the month-end close process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process a high volume of invoices accurately and efficiently, ensuring proper coding, approvals, and documentation.</li><li>Match purchase orders, receipts, and invoices to verify accuracy and resolve discrepancies.</li><li>Prepare weekly check runs, ACH, and wire payments in accordance with company policies.</li><li>Maintain vendor files, including W-9 forms and payment terms.</li><li>Reconcile vendor statements and resolve payment or billing issues promptly.</li><li>Assist with month-end accruals and AP reporting for the accounting team.</li><li>Support audits by providing requested documentation and ensuring compliance with internal controls.</li><li>Participate in process improvement initiatives and AP automation projects.</li></ul><p><br></p><p><br></p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Miami, Florida. This role involves managing front-desk operations, providing excellent customer service, and supporting administrative tasks to ensure smooth office functioning. The ideal candidate will bring strong organizational skills and a friendly demeanor to create a welcoming environment for clients and visitors.<br><br>Responsibilities:<br>• Answer and direct incoming phone calls to the appropriate personnel, ensuring clear and precise communication.<br>• Welcome and assist visitors, clients, and customers upon arrival, creating a positive first impression.<br>• Coordinate and maintain conference room schedules, ensuring efficient use of meeting spaces.<br>• Organize and manage travel arrangements and calendars to support team operations.<br>• Handle supply orders and maintain inventory to ensure the office is well-equipped.<br>• Take accurate messages and relay them promptly to the relevant staff.<br>• Perform basic receptionist duties, including e-filing and maintaining records.<br>• Assist with administrative tasks as needed to support the team.<br>• Foster a detail-oriented and organized front desk environment.<br>• Uphold confidentiality and integrity in all interactions.
<p>We are looking for a detail-oriented Administrative Assistant with a background in construction to join our team in West Park, Florida. In this Contract-to-Permanent position, you will play a crucial role in ensuring the smooth operation of administrative tasks within a fast-paced construction environment. The ideal candidate will have excellent organizational skills, a proactive approach, and the ability to manage multiple responsibilities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to ensure efficient office operations.</p><p>• Manage and respond to inbound calls while maintaining a courteous demeanor and attention to detail.</p><p>• Perform accurate data entry and maintain records for various administrative and operational tasks.</p><p>• Assist with processing purchase orders and ensuring proper documentation.</p><p>• Support property management activities, including coordinating with vendors and contractors.</p><p>• Collaborate on subcontractor proposals and ensure timely submission of required documents.</p><p>• Prepare and manage AIA documents and related construction project paperwork.</p><p>• Maintain organized filing systems for easy retrieval and tracking of records.</p><p>• Communicate effectively with internal teams and external stakeholders to address inquiries and coordinate activities.</p>
We are looking for a dedicated and bilingual Receptionist to join our team in Miami, Florida. In this role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and organized environment. This is a Contract to permanent position within a non-profit organization, offering an excellent opportunity to grow your career while contributing to meaningful work.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring a positive first impression.<br>• Answer and manage a multi-line phone system, directing calls efficiently.<br>• Respond to inbound calls and provide accurate information or route inquiries appropriately.<br>• Maintain a clean and organized front desk area.<br>• Handle basic administrative tasks such as scheduling and filing.<br>• Ensure communication is clear and effective in both English and Spanish.<br>• Monitor and manage office supplies inventory for the front desk.<br>• Collaborate with team members to support daily operations.
<p><strong>Robert Half is seeking a Bilingual Spanish Receptionist to join one of our valued clients. This is a great opportunity for someone who enjoys working in a professional office environment, providing excellent customer service, and assisting with day-to-day administrative tasks.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors in a friendly and professional manner</li><li>Answer and route incoming calls in both English and Spanish</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Maintain front desk organization and ensure reception area is tidy</li><li>Provide administrative support such as filing, scanning, and data entry</li><li>Assist internal teams with scheduling, correspondence, and office coordination</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented Bilingual Office Clerk to support daily administrative operations for a busy office in Doral. The ideal candidate is dependable, organized, and comfortable communicating in both English and Spanish.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform general clerical duties such as filing, scanning, copying, and data entry.</li><li>Answer and direct phone calls in a professional and courteous manner.</li><li>Maintain and update records, databases, and spreadsheets.</li><li>Handle incoming and outgoing mail and deliveries.</li><li>Assist with scheduling, document preparation, and basic reporting.</li><li>Support other departments with administrative projects as needed.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Fort Lauderdale, Florida. This is a Contract-to-long-term position, offering an excellent opportunity for skill development and potential ongoing placement. The ideal candidate will excel in managing customer accounts, ensuring timely collections, and maintaining accurate financial records.<br><br>Responsibilities:<br>• Manage customer accounts by monitoring and minimizing past-due balances, ensuring timely payments.<br>• Prepare and analyze aging reports to identify overdue accounts and implement effective collection strategies.<br>• Handle cash applications, including payments made via cash, checks, and wire transfers.<br>• Utilize customer payment portals to process transactions efficiently.<br>• Generate and review 90- to 120-day past-due reports, working diligently to reduce outstanding balances.<br>• Collaborate with the Accounts Receivable team to meet collection goals and contribute to overall department success.<br>• Demonstrate clear communication and interpersonal skills when interacting with clients and team members.<br>• Utilize Excel for basic formulas, spreadsheet creation, and data analysis.<br>• Learn and operate accounting software systems as required for daily tasks.<br>• Address customer deductions and resolve discrepancies effectively.
<p>We are seeking an <strong>Entry-Level Accounts Payable Clerk</strong> to assist with daily accounting operations in a <strong>government office</strong>. The ideal candidate will be organized, reliable, and eager to learn.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Review and enter invoices into the accounting system</li><li>Match purchase orders, receipts, and invoices for accuracy</li><li>Assist with check runs and vendor payments</li><li>Maintain organized A/P files and documentation</li><li>Support month-end and year-end close processes</li><li>Provide general clerical support to the finance department</li></ul><p><br></p>
<p>Robert Half is currently seeking a highly professional and personable Bilingual Spanish Receptionist for one of our reputable clients in the Miami area. This is an excellent opportunity for an individual who excels in a fast-paced environment, enjoys interacting with diverse groups of people, and is looking for long-term career growth.</p><p><br></p><p>Position Summary:</p><p> The Bilingual Receptionist will serve as the first point of contact for clients, visitors, and internal staff. This role requires exceptional communication skills in both English and Spanish, strong customer service abilities, and a polished, professional demeanor. The ideal candidate is detail-oriented, reliable, and capable of managing multiple tasks efficiently.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors in a friendly, professional manner</li><li>Answer and direct incoming calls using a multi-line phone system</li><li>Provide information to clients and visitors while maintaining confidentiality</li><li>Schedule appointments, manage calendars, and coordinate meeting rooms</li><li>Handle incoming and outgoing mail, packages, and correspondence</li><li>Maintain a clean and organized reception area</li><li>Assist with basic administrative tasks, including data entry and filing</li></ul>
<p><strong>Accounts Payable Specialist (Yardi)</strong></p><p><strong>Overview:</strong></p><p> We are seeking a detail-oriented <strong>Accounts Payable Specialist</strong> with hands-on experience using <strong>Yardi</strong> to support our accounting department. The ideal candidate will manage high-volume invoice processing, vendor communication, and payment cycles with accuracy and efficiency.</p><p><strong>Responsibilities:</strong></p><ul><li>Process and code vendor invoices in <strong>Yardi</strong></li><li>Match purchase orders, receipts, and invoices for accuracy</li><li>Prepare and process check runs, ACH, and wire payments</li><li>Reconcile vendor statements and resolve discrepancies</li><li>Maintain organized A/P files and assist with month-end close</li><li>Communicate with vendors and internal departments to ensure timely payments</li></ul><p><br></p>
<p>Administrative Assistant / Receptionist</p><p>RobertHalf is excited to collaborate with an established growing company to find a qualified Receptionist. This Receptionist role is an excellent opportunity to work alongside a great team with a fantastic company culture. This Receptionist role would be a full-time and temporary-to-hire position in a professional office setting. The position would be starting as soon as possible. It requires the following skills and duties:</p><p><br></p><p>Act as first point of contract both in person and over the phone, greet clients as they arrive.</p><p>Must be detail-oriented with strong multi-tasking skills.</p><p>Familiar with multi-line phone systems and Microsoft Office a must.</p><p>Ability to take direction well, be comfortable working both alongside a team and independently.</p><p>Assist in other administrative and clerical duties as necessary, help out with excel spreadsheets and possibly power-point slides.</p><p> </p><p>If you are interested in this position email your resume to Jacqueline.Mejia@RobertHalf OR call Jacqueline @ 786-698-7072</p>
<p>Our client is looking for a detail-oriented AP Specialist to join their team in Boynton Beach. In this role, you will play a key part in managing vendor invoices, ensuring accurate payment processes, and maintaining financial records. If you have a strong background in accounts payable and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process a high volume of vendor invoices with precision, ensuring accurate 3-way matching of purchase orders, receipts, and invoices.</p><p>• Investigate and resolve discrepancies in pricing or quantities in collaboration with vendors and internal teams.</p><p>• Manage the preparation and execution of weekly payment runs, including checks, ACH transfers, and wire payments.</p><p>• Maintain vendor records, including W-9 forms, payment terms, insurance documentation, and remittance details.</p><p>• Reconcile vendor statements, addressing and resolving credits, short payments, and other discrepancies.</p><p>• Assist with month-end close activities, including accrual preparation, accounts payable aging reports, and other financial documentation.</p><p>• Oversee the preparation and filing of annual 1099 forms and manage year-end vendor confirmations.</p><p>• Utilize NetSuite on a daily basis for accounts payable tasks and recommend process improvements to enhance efficiency and internal controls.</p>
<p>Administrative Assistant</p><p><br></p><p>Take your career as an Administrative Assistant to the next level by joining a fast-paced, ever-growing team via OfficeTeam. You will be leading the efforts of supporting the office by taking on various office and administrative tasks as an Administrative Assistant. Do you embrace the tasks of mail merging, pivot tables, and presentation design? Then we have just the Administrative Assistant position for you. </p><p><br></p><p>Major responsibilities</p><p>Perform word processing, filing and faxing</p><p>Support diverse projects for other employees</p><p>Answer telephone calls and return voicemails</p><p>Receive and direct visitors</p><p><br></p><p>Please submit your resume to Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072</p>
<p>Description</p><p>A Miami-based startup revolutionizing how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration — making them faster, easier, and stress-free through our marketplace of trusted couriers.</p><p><br></p><p>Located in the heart of <strong>Brickell, </strong> building a world-class team that blends technology, empathy, and efficiency to redefine the customer experience.</p><p><br></p><p>Role Overview</p><p>90% of customer interactions are managed by our AI platform. You’ll join a dedicated team of about 25 specialists who focus on high-impact human interactions — assisting customers through escalations, ensuring satisfaction, and identifying opportunities to improve the overall experience.</p><p><br></p><p>As a Customer Success Representative, you’ll act as the bridge between customers and our AI systems — providing guidance, empathy, and follow-through. You’ll handle outbound calls, ensure smooth application processes, and proactively support customers to help them complete their services successfully.</p><p>Requirements</p><p>Responsibilities</p><ul><li>Manage AI-assigned escalations and follow-ups, resolving customer needs quickly and compassionately.</li><li>Guide customers through government service applications (passports, visas, registrations, etc.).</li><li>Build trust and confidence through proactive communication and issue resolution.</li><li>Identify patterns or feedback to help improve AI workflows and user experience.</li><li>Collaborate with teammates and product teams to refine tools and processes.</li><li>Maintain accuracy, empathy, and professionalism on every call.</li></ul><p><br></p><p><br></p><p>Compensation & Benefits</p><p><strong>Salary: $40,000–$50,000 per year (based on experience)</strong></p><p>Parking pass provided</p><p>Complimentary breakfast and snacks</p><p> Growth opportunities within a high-performing startup</p><p> Aetna Health, Vision, and Dental Insurance</p><p><br></p><p><strong>QUALIFIED CANDIDATES APPLY AND REACH OUT TO 786-897-7903</strong></p>
