<p><strong>Position Overview</strong></p><p>The Executive Assistant & Office Manager provides high-level support to senior investment professionals while overseeing office operations in a fast-paced private equity environment. This role requires strong judgment, discretion, and the ability to manage both executive priorities and office infrastructure.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Support</strong></p><ul><li>Manage complex calendars across multiple executives and time zones</li><li>Coordinate domestic and international travel</li><li>Prepare meeting materials and support investment committee logistics</li><li>Handle expense reporting and executive correspondence</li></ul><p><strong>Office Management</strong></p><ul><li>Oversee office operations, facilities, and vendor relationships</li><li>Manage office budgets, expenses, and vendor contracts</li><li>Coordinate onboarding/offboarding and office access</li><li>Support IT, compliance, and HR administrative workflows</li><li>Maintain confidential firm and deal-related documentation</li><li>Support firm events, meetings, and offsites</li></ul><p><br></p><p><br></p>
<p>We are seeking an organized and proactive Office Manager to oversee daily office operations and ensure a smooth, efficient workplace. This role is ideal for someone who is detail-oriented, leadership-minded, and experienced in managing administrative functions.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Oversee daily office operations and administrative workflows</li><li> Supervise office staff and provide guidance and support as needed</li><li> Manage office budgets, supplies, and vendor relationships</li><li> Coordinate schedules, meetings, and internal communications</li><li> Maintain office policies, procedures, and records</li><li> Support leadership with reporting and special projects</li></ul>
<p>We are seeking an organized and proactive Office Manager to oversee daily administrative and operational functions for a residential RV community. This role is ideal for someone who is detail-oriented, customer-focused, and experienced in managing office operations within a property or residential setting.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Oversee daily office operations for a residential RV home community</li><li> Serve as the primary point of contact for residents, vendors, and visitors</li><li> Manage resident records, leases, applications, and related documentation</li><li> Coordinate billing, payments, and basic financial reporting</li><li> Order office supplies and manage vendor relationships</li><li> Support property management with scheduling, reporting, and special projects</li></ul>
<p>We are looking for a dedicated Office Manager/Bookkeeper to join our client's team in Boynton Beach, Florida. This role is pivotal in ensuring the seamless operation of administrative functions while maintaining accurate financial records and supporting the Property Manager with daily activities. The ideal candidate will excel at managing office systems, supervising personnel, and enforcing governing documents in a detail-oriented and fair manner.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage daily administrative operations, collaborating with the Property Manager and Board of Directors to improve office systems and procedures.</p><p>• Direct and supervise office staff, including scheduling tasks and conducting performance evaluations.</p><p>• Maintain accurate financial records and coordinate with external accounting services to ensure compliance with financial regulations.</p><p>• Authorize purchase orders and invoices, reviewing non-standard expenses with the Board as needed.</p><p>• Manage fee assessments, collection procedures, and delinquency processes, including coordinating with attorneys on overdue accounts.</p><p>• Prepare payroll bi-weekly, ensuring timesheet accuracy, and maintain tax records for payroll withholding and unemployment compensation.</p><p>• Coordinate bookkeeping tasks including credit card coding, invoice payments, and monthly accruals.</p><p>• Address shareholder inquiries, handle complaints objectively, and communicate governing document requirements effectively.</p><p>• Facilitate communications with shareholders through email blasts, text messages, and internal notices.</p><p>• Assist with share transfers and proprietary lease documentation for sales activities, ensuring compliance with local regulations.</p>
<p>We are looking for a highly organized and proactive Office Manager to support daily operations in Miami, Florida. This contract-to-permanent position involves a dual role, combining executive administrative assistance with office management responsibilities. The ideal candidate will excel at multitasking, maintaining attention to detail, and ensuring smooth workflows within the office.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate travel arrangements for executives, ensuring all plans are accurate and efficient.</p><p>• Track expenses and generate detailed reports on a weekly, monthly, or quarterly basis.</p><p>• Manage calendars, schedule meetings, and organize conference calls as needed.</p><p>• Process expense submissions promptly to ensure timely payroll transactions.</p><p>• Handle the distribution of correspondence and maintain effective communication channels.</p><p>• Oversee day-to-day administrative tasks and maintain the overall efficiency of office operations.</p><p>• Manage inventory levels for office supplies, placing orders when necessary.</p><p>• Greet visitors in a courteous manner and assist with receptionist duties.</p><p>• Organize incoming and outgoing mail while maintaining proper documentation.</p><p>• Design and implement office policies and procedures to improve operational effectiveness.</p><p><br></p><p>Please send your resume to: Jacqueline.Mejia@ RobertHalf and call Jacqueline @ 786-698-7072</p>
<p><strong>Position Overview</strong></p><p>The Executive Assistant & Office Manager supports senior advisors while managing office operations within a wealth management firm. This role blends executive support, client service, and operational oversight for a high-touch, client-focused environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive & Client Support</strong></p><ul><li>Manage calendars, meetings, and travel for senior advisors</li><li>Coordinate client meetings, reviews, and onboarding</li><li>Prepare client correspondence, presentations, and reports</li><li>Serve as a point of contact for high-net-worth clients</li></ul><p><strong>Office & Operations Management</strong></p><ul><li>Oversee office operations, facilities, and vendor relationships</li><li>Maintain client records, CRM systems, and documentation</li><li>Coordinate compliance-related documentation and workflows</li><li>Support office budgeting, expense tracking, and vendor payments</li><li>Assist with staff onboarding, training logistics, and scheduling</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>The Executive Assistant & Office Manager supports firm leadership while overseeing day-to-day office operations in a public accounting environment. This role requires exceptional organization, discretion, and the ability to balance executive support with operational oversight, particularly during peak tax and audit seasons.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Support</strong></p><ul><li>Manage complex calendars, meetings, and travel for partners</li><li>Coordinate client meetings, deadlines, and internal schedules</li><li>Prepare correspondence, presentations, and partner materials</li><li>Serve as liaison between partners, staff, and clients</li></ul><p><strong>Office Management</strong></p><ul><li>Oversee daily office operations and facilities management</li><li>Manage vendor relationships (IT, facilities, office supplies)</li><li>Coordinate onboarding/offboarding and office logistics</li><li>Support firm policies, procedures, and internal communications</li><li>Assist with expense tracking, billing coordination, and time entry</li><li>Maintain confidential client and firm records</li></ul><p><br></p>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Boca Raton, Florida. This role requires someone with strong organizational skills and flexibility to meet varying schedules. You will play a key role in supporting daily administrative tasks while ensuring smooth operations in a dynamic environment.<br><br>Responsibilities:<br>• Perform general administrative tasks, including managing correspondence and maintaining organized records.<br>• Answer incoming calls professionally and direct inquiries to the appropriate personnel.<br>• Provide receptionist services, such as greeting visitors and maintaining a welcoming office environment.<br>• Handle data entry tasks with accuracy and efficiency to ensure information is up-to-date.<br>• Support day-to-day office operations, including scheduling and coordination of meetings.<br>• Adapt to schedule changes and assist during peak business days, including Mondays, Tuesdays, and Fridays.<br>• Collaborate with team members to address urgent tasks and maintain workflow.<br>• Monitor office supplies and place orders as necessary to ensure availability.<br>• Assist with special projects or additional assignments as required.
We are looking for a skilled Office Administrator to provide exceptional support to executive leadership in a dynamic private equity setting. This role is pivotal in ensuring smooth operations, effective communication across teams, and the successful coordination of key projects. The ideal candidate will demonstrate strong organizational skills, discretion, and the ability to handle multiple priorities with professionalism.<br><br>Responsibilities:<br>• Deliver comprehensive administrative support to C-suite executives, including managing complex schedules, coordinating travel arrangements, and preparing for meetings.<br>• Oversee and drive the execution of company initiatives and projects, ensuring timelines and deliverables align with strategic goals.<br>• Maintain the efficiency of daily office operations by managing vendor relationships, monitoring supplies, and coordinating facilities needs.<br>• Organize and execute corporate events, executive off-sites, and board meetings, handling logistics to ensure flawless delivery.<br>• Develop, review, and refine executive-level documents, presentations, and reports with precision and attention to detail.<br>• Safeguard sensitive and confidential information, maintaining a high standard of professionalism and discretion.<br>• Serve as a bridge between executives and cross-functional teams, facilitating collaboration and organizational cohesion.<br>• Identify and implement improvements to administrative processes that enhance efficiency and streamline workflows.<br>• Manage relationships with external vendors and service providers to secure high-quality and cost-effective services.
<p><strong>Position Overview</strong></p><p>The Senior Family Office Accountant oversees accounting and reporting for high-net-worth families, trusts, and investment entities. This role is ideal for candidates from <strong>small public accounting firms, family offices, boutique HNW practices, or wealth management firms</strong> seeking deeper client involvement and leadership responsibility.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage accounting for multiple HNW families and related entities</li><li>Prepare and review monthly and quarterly financial statements</li><li>Oversee cash flow, bill pay, and entity-level reporting</li><li>Coordinate with tax, legal, and investment advisors</li><li>Review junior staff work and provide mentorship</li><li>Support estate, trust, and partnership structures</li><li>Improve reporting processes and internal controls</li><li>Serve as a key client-facing accounting resource</li></ul><p><br></p>
<p>We are seeking a reliable and detail-oriented Part-Time Temporary Office Administrator to support front desk and administrative operations for a luxury real estate firm in Brickell. This role is ideal for someone who enjoys being the first point of contact and helping maintain smooth day-to-day office operations.</p><p><br></p><p><u>Responsibilities:</u></p><ul><li>Welcome and greet guests, clients, and real estate agents in a professional manner</li><li>Answer incoming phone calls and accurately distribute phone messages</li><li>Ensure the office operates in an organized and efficient manner</li><li>Order and maintain office supplies</li><li>Track office traffic by maintaining an office log</li><li>Log and record checks received</li><li>Handle incoming and outgoing mail and distribute accordingly</li></ul><p><br></p>
We are looking for a detail-oriented Account Manager to join our team in Dania Beach, Florida. In this role, you will serve as the primary link between our agency and client partners, ensuring the seamless execution of creative projects, advertising campaigns, and marketing initiatives. The ideal candidate is organized, communicative, and thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee and execute creative, print, media, and web-related projects from inception to completion.<br>• Act as the primary point of contact for client interactions, ensuring clear communication and alignment on project goals.<br>• Develop and maintain comprehensive project schedules, timelines, and task lists for efficient workflow.<br>• Coordinate with design teams to disseminate project information and facilitate collaboration.<br>• Organize and lead weekly internal team meetings and client conference calls to provide updates and gather feedback.<br>• Utilize project management tools to track progress, schedule tasks, and ensure deadlines are met.<br>• Manage the deployment of email marketing campaigns and digital initiatives.<br>• Maintain organized records of all project documents, including approvals, audits, and reconciliations.<br>• Submit approved creative materials to vendors, media outlets, or designated recipients.<br>• Assist in the management of video production, photography, and special projects as needed.
<p>We are looking for a detail-oriented Logistics Coordinator to join our team in Medley, Florida. This long-term contract position involves overseeing shipping operations, managing inventory, and ensuring seamless coordination of logistics functions. The role requires strong organizational skills, proficiency in relevant software, and the ability to lead a small team effectively.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily shipping operations, ensuring timely and accurate deliveries.</p><p>• Utilize Macola software to manage inventory and streamline logistics processes.</p><p>• Prepare and consolidate inventory for shipment, maintaining efficiency and accuracy.</p><p>• Create and manage shipping documentation, including bills of lading and customs forms.</p><p>• Coordinate with carriers like FedEx to optimize shipping strategies.</p><p>• Supervise and guide a team of 3-4 individuals, fostering productivity and collaboration.</p><p>• Leverage intermediate Excel skills to organize and analyze logistics data.</p><p>• Maintain strong attention to detail to uphold quality standards in all logistics activities.</p><p>• Provide excellent customer account support, addressing inquiries and resolving issues.</p><p>• Collaborate with manufacturing and aerospace industry partners to enhance shipping operations.</p><p><br></p><p>Please send your resume to Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072</p>
<p><strong>We are seeking a reliable and detail-oriented Office Assistant to support daily administrative and operational tasks in a fast-paced office environment. This role is ideal for someone who is highly organized, professional, and enjoys keeping office operations running smoothly.</strong></p><p><br></p><p>Responsibilities</p><ul><li>Provide general administrative support to office staff and leadership</li><li>Answer phones, greet visitors, and manage incoming correspondence</li><li>Schedule meetings, manage calendars, and coordinate appointments</li><li>Assist with data entry, filing, scanning, and document organization</li><li>Maintain office supplies and place orders as needed</li><li>Support internal teams with ad-hoc administrative tasks</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Accounting Manager to handle daily AP, Financial Operations, and Transactions and ensure accurate record-keeping for multiple entities. </p><p> </p><p>Salary: $80,000-$95,000</p><p>Benefits: % Health paid for Employer; generous vacation, paid holidays, 401k, other perks, free parking, annual reviews. </p><p> </p><p>Schedule: M-F, standard business hours (with possibility of 1 day Remote)</p><p>Location: Coconut Grove</p><p> </p><p>Company Overview: Family Office with Multiple entities and Companies including Real Estate and Properties. The ideal candidate has a hands-on approach managing this role independently and entrusted to communicate if needed afterhours with Executives for any urgent transactions. This is an excellent opportunity to continue cultivating skills, in a growing and stable organization - that is Generous with a great culture !</p><p> </p><p>Keys to this Role:</p><ul><li>Accounting manager experience to handle tasks independently<em> not necessarily supervise a staff at the current time</em></li><li>Bachelor's Degree in Accounting, Finance or Business Administration</li><li>Experience with Multiple entities and bank accounts </li><li>QuickBooks and Excel</li><li>Proficient in English and Spanish is also a plus. </li></ul><p>Responsibilities:</p><p>• Manage accounts payable processes, including check runs, wire transfers, and issuing payments.</p><p>• Perform bank, account, and credit card reconciliations across multiple entities.</p><p>• Monitor and manage multiple bank accounts effectively.</p><p>• Assist in preparing journal entries and maintaining general ledger accuracy.</p><p>• Handle payroll duties and maintain accurate records.</p><p>• Provide financials and data to main office in California. </p><p>• Collaborate with executives to provide financial reports and address transactional requests.</p><p>• Communicate regularly with the property manager to gather and report financial data.</p><p>• Utilize QuickBooks and Excel to maintain and analyze accounting records.</p><p>• Ensure compliance with financial regulations and internal policies.</p><p><br></p><p> </p>
<p>We are offering a long-term contract employment opportunity for a General Office Clerk in Delray Beach, Florida. This role involves managing various administrative tasks, including shipping and receiving, document handling, and customer service. As a part of our team, you will be responsible for handling and organizing documents, ensuring their accuracy, and managing their shipping process. This role is integral to our operations and requires proficiency in various office tools and software.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle shipping and receiving tasks, ensuring correct labels are printed and shipments are sent out accordingly.</p><p><br></p><p>• Process and file various documents, including title and registration papers, using digital scanning tools.</p><p><br></p><p>• Manage order placements and verify document accuracy before final approval.</p><p><br></p><p>• Utilize Microsoft Office Suite (Excel, Outlook, Word) to maintain records, schedule appointments, and perform data entry tasks.</p><p><br></p><p>• Provide customer service by resolving customer credit inquiries and taking appropriate action to collect delinquent payments.</p><p><br></p><p>• Collaborate with other team members to ensure smooth office operations.</p><p><br></p><p>• Use color-coded folders for document organization and easy retrieval.</p><p><br></p><p>• Utilize various systems to open and manage customer accounts.</p><p><br></p><p>• Perform administrative assistance tasks as needed, including making digital copies of documents.</p><p><br></p><p>• Handle shipping functions and ensure all packages are opened and processed correctly.</p><p><br></p><p><br></p><p>Requirements:</p><p><br></p><p>• Proficiency in Microsoft Word, Excel, and Outlook</p><p><br></p><p>• Experience in administrative assistance </p><p><br></p><p>• Proven customer service skills</p><p><br></p><p>• Demonstrated ability in data entry tasks</p><p><br></p><p>• Skillful in organizing files and maintaining order</p><p><br></p><p>• Experience in using scanning equipment for document processing</p><p><br></p><p>• Ability to schedule appointments efficiently</p><p><br></p><p>• Knowledge of shipping functions and related tasks</p><p><br></p><p>• Excellent communication and interpersonal skills</p><p><br></p><p>• Ability to multitask and prioritize work</p><p><br></p><p>• Strong attention to detail</p><p><br></p><p>• Ability to work well in a team environment.</p>
<p>We are looking for a motivated BILINGUAL Retail Manager to join our team in Miami, Florida in Downtown. This role requires a proactive individual who is passionate about retail and sales, with the ability to assist in day-to-day operations and support customer engagement. The ideal candidate will bring strong organizational skills and a customer-focused mindset to help achieve business objectives. This role is excellent for candidates that live near the storefront, </p><p><br></p><p>Responsibilities:</p><p>• Assist customers with product inquiries and purchases, ensuring a positive shopping experience.</p><p>• Maintaining store operations and inventory accuracy.</p><p>• Manage annual inventory processes and contribute to purchasing activities.</p><p>• Handle inbound and outbound sales tasks, including direct and inside sales efforts.</p><p>• Collaborate with the marketing team to execute bilingual marketing strategies.</p><p>• Provide excellent customer service and build lasting relationships with clients.</p><p>• Perform cosmetic product demonstrations and offer recommendations to customers.</p><p>• Maintain a clean and organized retail environment to enhance the shopping experience.</p><p>• Contribute to achieving sales targets and business goals.</p><p>• Work effectively during scheduled hours, with Sundays and Wednesdays off.</p><p><br></p><p><strong>INTERESTED CANDIDATE PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903 </strong></p>
<p>Opportunity for an Accounting Manager for Government -State</p><p> </p><p>Location: Downtown 33136</p><p>Schedule: 8:30 – 5:00, In-Office</p><p> </p><p>Salary: $80,000 - $115,000 depending on experience level</p><p>Benefits: Majority paid Health; Generous Vacation starts at 13 days and grows to 5 weeks with seniority; + 12 Sick days, National Holidays; Retirement Plan, Paid Parking; yearly increases historically, and other perks!</p><p> </p><p>Position Overview: Performs Government Accounting for State, maintains financial reporting, contributes to fiscal yearly budgets and ensures compliance on funds and grants. The ideal candidate has experience as an Accounting Manager and a minimum of a Bachelors of Accounting/Finance. This role cultivates long term stable careers with succession planning.</p><p> </p><p>Keys to this Role:</p><ul><li>Any experience from Government, State or Municipality </li><li>Bachelors of Accoutning, Finance (MBA or CPA a plus)</li><li>Supervisory experience or department leadership and training</li><li>Strong communication skills in English, written and oral</li></ul><p>The Accounting Manager is responsible for accounts payable, invoice payments - vendor management and adherence to contracts/purchasing agreements and other binding agreements for services. GL review, reconciliations; financial reporting; fiscal yearly budgets, projections, tracking expenditures and balances; property records; ensures proper allocations and compliance of funding and grants. Performs internal audit spot checks reviewing teams work making adjustments or resolves discrepancies. Provides mentorship to department regarding internal controls and efficiencies and general supervision. Assists with documentation needed for external audits. Collaborates with Executives providing financial reporting, budget analysis and other requests as needed. Use of Excel. </p>
<p>Position Summary</p><p>The Regional Accounting Manager provides <strong>centralized shared services support</strong> for multiple branch locations within a designated region. This onsite role supports core financial and administrative functions, ensuring consistency, accuracy, and compliance across billing, receivables, payables, job costing, and financial reporting. The position works closely with field operations, regional leadership, and corporate finance partners.</p><p>WKey Responsibilities</p><ul><li>Process customer invoicing for service work, projects, and contractual services.</li><li>Review service and project documentation to ensure billing accuracy and compliance.</li><li>Support accounts receivable activities, including aging review, collections follow-up, and dispute resolution.</li><li>Process vendor invoices, purchase orders, and approvals; maintain vendor records.</li><li>Maintain job cost documentation, including contracts, change orders, and billing schedules.</li><li>Assist with job setup, closeout, and final billing within the accounting or ERP system.</li><li>Provide daily <strong>shared services support</strong> to multiple branch locations.</li><li>Support month-end close activities, reconciliations, and reporting.</li><li>Identify process gaps and assist with standardizing financial workflows across the region.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for an experienced Property Management professional to create a standardized operations procedure for a growing portfolio in the Multi-family Residential space. This person would be in charge of development and implementation of the company’s policies and procedures and will work closely with the Operations team and the President and on-site staff to meet the properties financial and budgeted goals as operational objectives. Supervises associates and maintenance of properties within assigned portfolio. Conducts regular visits to properties within their portfolio to assess areas of development & capital expenditures, including periodic inspections of vacant units. The ideal candidate has worked in the Multi-Family Residential industry and has extensive knowledge of Apartment rentals in Florida and how to keep renewals ang occupancy at optimization.</p><p><br></p><p><strong>THIS IS AN ONSITE ROLE IN OUR CORPORATE OFFICE IN CORAL GABLES </strong></p><p><br></p><p>Bonus points for candidates that have experience in Yardi software, and have used affiliated platforms such as Rent Cafe, or related applications.</p><p><br></p><p>Experience: Minimum of 5 or more years’ experience as a Property Manager in a multi-family environment and at least 3 years’ experience as a Regional Manager in the multi-family industry is required. Proficient with computers (Word and Excel), YARDI, Internet, and other relevant applications are required. A high school diploma or equivalent is required. CAM, ARM or CCRM designations are a plus as is a college degree. Experience with affordable housing, Low-Income Tax Credit</p><p><br></p><p>• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</p><p>• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</p><p>• Ability to write routine reports and correspondence.</p><p>• Ability to speak effectively before groups of customers or employees of organization.</p><p>• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.</p><p>• Ability to deal with problems involving several concrete variables in standardized situations.</p><p>• Ability to interact well with co-workers, supervisors, prospects, residents, vendors, contractors, and the public in a professional and pleasant manner.</p><p>• Above average organizational and verbal skills.</p><p>• Strong customer service skills.</p><p>• Possess leadership skills.</p><p>• Ability to work in a fast-paced environment</p><p><br></p><p><strong>QUALIFIED AND INTERESTED CANDIDATES PLEASE APPLY TO THE POST AND REACH OUT TO STEFANIE FURNISS at 786-897-7903 </strong></p>
We are looking for an experienced Financial Reporting Manager to join our team on a long-term contract basis in Miami Lakes, Florida. This role is ideal for someone with a keen eye for detail, a strong background in financial reporting, and a preference for working in a dynamic environment. You will play a pivotal role in overseeing critical processes and ensuring compliance with industry standards while collaborating closely with organizational leadership.<br><br>Responsibilities:<br>• Prepare and review comprehensive financial reports, including SEC filings and annual financial statements.<br>• Ensure accuracy and compliance in all financial reporting, adhering to relevant regulations and standards.<br>• Analyze and report on earnings per share (EPS) data to provide insights and support decision-making.<br>• Collaborate with leadership to streamline financial reporting processes and improve efficiencies.<br>• Monitor and manage financial reporting schedules to ensure timely delivery.<br>• Assist in implementing best practices for reporting procedures and maintaining data integrity.<br>• Utilize tools such as Workday to support reporting tasks, ensuring smooth operations.<br>• Provide expertise in financial reporting to support organizational goals and objectives.<br>• Conduct thorough reviews of data and documentation to ensure precision and quality.<br>• Act as a point of contact for inquiries related to financial reporting and compliance.
<p>The Customer Success Representative (CSR) ensures accurate and timely responses to high volume inquiries. The CSR provides positive customer experience. This role is responsible for managing daily operations, optimizing workflows, and maintaining service-level standards.</p><p>Key responsibilities include supervising and coaching team members, monitoring ticket queues, and ensuring timely resolution using ticketing systems such as Zendesk, Jira, or similar platforms. The ideal candidate will have strong experience analyzing performance metrics, preparing reports, identifying trends, and implementing improvements to enhance efficiency and customer satisfaction. This role requires excellent communication skills, a data-driven mindset, and the ability to foster a collaborative, customer-focused team culture.</p><p><br></p><p><strong>THIS IS AN ONSITE, FULL TIME OPPORTUNITY IN BRICKELL. </strong></p><p><br></p><p><strong>Key Performance Indicators (KPIs):</strong></p><ul><li><strong>First Response Time (FRT):</strong> Average time for initial response to customer inquiries.</li><li><strong>Average Resolution Time (ART):</strong> Time to fully resolve a ticket or case.</li><li><strong>Customer Satisfaction Score (CSAT):</strong> Ratings collected post-interaction.</li><li><strong>Net Promoter Score (NPS):</strong> Customer likelihood to recommend.</li><li><strong>Ticket Volume & Backlog:</strong> Number of incoming tickets and outstanding unresolved cases.</li><li><strong>Agent Utilization & Productivity:</strong> Tickets solved per representative, adherence to schedules, and workload balance.</li><li><strong>Quality Assurance (QA) Scores:</strong> Evaluations of customer interactions for accuracy, tone, and completeness.</li><li><strong>Escalation Rate:</strong> Percentage of tickets requiring advanced support or management involvement.</li><li><strong>Service Level Agreement (SLA) Compliance:</strong> Percentage of tickets resolved within defined timeframes.</li><li><strong>Customer Retention or Churn Indicators:</strong> Trends showing repeat issues or dissatisfaction patterns.</li></ul><p>If you'd like, I can format it as a formal posting, shorten it for a resume, or tailor the KPIs to a specific industry.</p><p><strong>Qualified and interested candidates, please APPLY and reach out to STEFANIE FURNISS 786-897-7903</strong></p>
We are looking for an experienced Accounting Manager to join our team in Boca Raton, Florida. In this role, you will lead and oversee critical accounting processes, ensuring compliance with company policies and financial regulations. The ideal candidate will bring strong analytical skills, attention to detail, and the ability to effectively collaborate across departments to support business operations and growth.<br><br>Responsibilities:<br>• Manage the monthly close process, including reviewing and approving journal entries and account reconciliations.<br>• Oversee the preparation of quarterly and annual consolidated financial statements, ensuring compliance with relevant standards.<br>• Collaborate with external auditors to facilitate timely and accurate completion of audits.<br>• Monitor and ensure compliance with company policies and regulatory requirements.<br>• Identify and implement improvements to accounting processes to enhance efficiency and accuracy.<br>• Provide financial analysis and support for special projects to drive business growth.<br>• Maintain timely and accurate account reconciliations to ensure financial integrity.<br>• Partner with various business units to ensure the accuracy of financial data and reporting.<br>• Lead efforts to reduce costs and improve financial strategies across the organization.<br>• Support the integration and migration of financial systems and applications as needed.
We are looking for a dynamic Marketing Manager to join our team in Miami, Florida. In this role, you will oversee innovative marketing strategies for real estate developments, ensuring seamless collaboration with creative agencies, PR teams, and social media partners. This position offers the opportunity to lead impactful campaigns, manage events, and contribute to the broader marketing initiatives of our organization.<br><br>Responsibilities:<br>• Represent marketing initiatives in weekly development division management meetings, sharing updates and agendas with the team.<br>• Act as the lead marketing manager for assigned development accounts, coordinating creative efforts and collaborating with external agencies and partners.<br>• Organize and lead regular meetings with developers, presenting updates, tracking key initiatives, and maintaining detailed follow-up documentation.<br>• Develop tailored marketing strategies for exclusive developments, including production calendars to guide content creation and design teams.<br>• Partner with leadership to ensure alignment on messaging, copy, and visual direction for all marketing deliverables.<br>• Plan and execute recurring marketing campaigns such as digital newsletters, event invitations, and corporate advertising across digital and print platforms.<br>• Manage collaborations with PR agencies and social media teams to deliver consistent development updates and engaging content.<br>• Facilitate social media training sessions for development agents and general brokerage teams.<br>• Coordinate marketing inclusion in broader corporate initiatives, such as advertisements and market reports, in partnership with the real estate marketing lead.<br>• Oversee event planning for developments, including broker open houses, receptions, sponsorships, and corporate events, ensuring smooth execution and vendor coordination.
<p>We are looking for an experienced Administrative Assistant to support the daily operations of our newly appointed Operations Manager in Charlotte, NC. This is a contract to permanent position that requires a proactive, organized, and adaptable individual to manage a variety of administrative tasks. The role is fully onsite and may occasionally involve travel to other company locations.</p><p><br></p><p>Responsibilities:</p><p>• Provide executive-level assistance to the Operations Manager, including managing schedules, meetings, and travel arrangements.</p><p>• Coordinate and oversee calendar appointments while ensuring seamless communication with internal and external stakeholders.</p><p>• Handle invoice processing, documentation tracking, and preparation of reports as needed.</p><p>• Maintain confidentiality and exercise discretion in all aspects of the role.</p><p>• Collaborate with team members, including liaising with the former assistant now in accounting, to ensure smooth operations.</p><p>• Adapt to diverse daily tasks and requests, supporting both routine operations and dynamic business needs.</p><p>• Assist with client-facing communications and act as a point of contact for administrative inquiries.</p><p>• Travel occasionally to other company locations as required, ensuring readiness and flexibility.</p><p>• Demonstrate attention to detail and deliver high-quality support in a fast-paced environment.</p>
