<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p><strong>Robert Half is partnering with a well-established company in Miami that’s looking for a Bilingual Customer Service Representative to join their growing team. The ideal candidate is professional, people-oriented, and passionate about providing excellent customer support in both English and Spanish.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer high-volume inbound calls and respond to customer inquiries in a friendly and efficient manner.</li><li>Provide accurate information regarding products, services, and account details.</li><li>Document customer interactions and follow up to ensure resolution.</li><li>Handle order processing, account updates, and general administrative support.</li><li>Communicate with internal departments to resolve customer concerns promptly.</li><li>Maintain a positive and professional attitude with every interaction.</li></ul><p><br></p>
<p>We are looking for a Bilingual Spanish Customer Experience Specialist to join a non-profit organization based in Miami, Florida. In this Contract-to-permanent role, you will play a pivotal part in providing direct support and guidance to clients facing financial challenges, while connecting them with essential resources to promote stability and self-sufficiency. This position offers an exciting opportunity to make a meaningful impact in the lives of individuals and families within the community.</p><p><br></p><p>Responsibilities:</p><p>• Offer assistance to clients experiencing financial difficulties, guiding them towards appropriate resources and solutions.</p><p>• Perform detailed assessments of client needs, challenges, and objectives to tailor support effectively.</p><p>• Create individualized service plans by linking clients with relevant community programs and support networks.</p><p>• Facilitate the application process for services, ensuring clients complete necessary paperwork and follow-ups.</p><p>• Maintain strict confidentiality while handling sensitive client information in adherence to ethical standards.</p><p>• Provide tax preparation assistance at the organization's designated site during tax season.</p><p>• Educate clients about available resources and empower them to navigate systems independently for long-term success.</p><p>• Stay informed about current financial topics and resources to better advise and support clients.</p><p>• Plan and conduct workshops, group sessions, or meetings focused on financial literacy, housing assistance, and other client concerns.</p>
<p>An office in Miami Beach is looking for a Bilingual Front Desk Receptionist to provide excellent customer service and administrative support. This is a great opportunity for someone personable, dependable, and organized who thrives in a welcoming environment.</p><p><br></p><p><strong><u>Duties include:</u></strong></p><ul><li>Welcoming guests and clients with a professional, upbeat attitude</li><li>Managing incoming phone calls and routing messages efficiently</li><li>Assisting with appointment scheduling and correspondence</li><li>Performing light administrative and clerical duties</li><li>Keeping the reception area clean and presentable</li></ul><p><br></p>
<p>We are looking for a dedicated Bilingual Spanish Dispatcher to join our team in Pompano Beach, Florida. In this role, you will coordinate daily operations, ensuring timely service delivery to construction sites while maintaining strong communication with customers and team members. This is a Contract-to-Permanent position, providing an excellent opportunity for growth and stability.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and finalize service calls, ensuring accurate processing of all requests.</p><p>• Address and resolve customer inquiries and concerns promptly and effectively.</p><p>• Coordinate logistics to manage service delivery efficiently to construction sites.</p><p>• Maintain detailed and organized records for all dispatch operations.</p><p>• Collaborate with team members to ensure seamless communication and operational efficiency.</p><p>• Utilize computer-aided dispatch systems to streamline service coordination.</p><p>• Multitask effectively in a fast-paced environment to handle various responsibilities.</p><p>• Communicate fluently in Spanish to assist bilingual customers and team members.</p><p>• Work onsite during regular business hours, Monday through Friday, from 8 AM to 5 PM.</p>
<p>We are looking for a dynamic Sales Specialist to join our team in Boca Raton, Florida. In this role, you will play a pivotal part in engaging with clients to ensure satisfaction with subscription services, address inquiries, and drive retention efforts. This position offers an exciting opportunity to contribute to a thriving organization that has experienced significant growth in the market.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer interactions to address inquiries and ensure satisfaction with subscription services.</p><p>• Provide solutions to clients seeking to cancel or modify their services, utilizing strong communication and negotiation skills.</p><p>• Drive subscription retention and upsell opportunities through a consultative approach.</p><p>• Collaborate with team members to meet or exceed monthly sales and performance targets.</p><p>• Manage client correspondence effectively via email and phone, ensuring timely responses and resolutions.</p><p>• Utilize multiple browser applications and tools to track customer interactions and manage subscription data.</p><p>• Troubleshoot connectivity issues and provide technical support related to subscription services.</p><p>• Develop strong relationships with clients across the U.S., including California and Hawaii, to foster loyalty and trust.</p><p>• Maintain detailed records of customer interactions and ensure compliance with company policies.</p><p>• Participate in training sessions to stay updated on product offerings and industry trends.</p>
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing technical support and ensuring seamless hardware and software installations and connections. The ideal candidate will have hands-on experience with computer systems, peripherals, and troubleshooting hardware-related issues.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations, ensuring all components are properly configured.<br>• Install and troubleshoot computer hardware, including desktops, laptops, and peripherals.<br>• Perform cable installations to establish reliable connections between devices.<br>• Provide technical support and resolve issues involving Dell and Apple devices.<br>• Verify system functionality after installations and address any immediate concerns.<br>• Maintain a neat and organized appearance and adhere to dress code requirements, including closed-toed shoes.<br>• Collaborate with team members to complete tasks efficiently and meet project timelines.
<p>A professional office located in Downtown Miami is seeking a Bilingual Receptionist (English/Spanish) to join their team. The ideal candidate will have strong communication skills, a polished demeanor, and the ability to handle a fast-paced front desk environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Greet clients and visitors in a professional and friendly manner</li><li>Answer and direct incoming calls promptly</li><li>Assist with scheduling, filing, and basic administrative tasks</li><li>Maintain an organized and welcoming front desk area</li><li>Support office staff with daily administrative needs</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing hardware support, assisting with device installations, and ensuring smooth connectivity for users. If you have hands-on experience with computer systems and peripherals, we encourage you to apply.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations and devices to ensure proper functionality.<br>• Install and configure associated computer hardware and peripherals.<br>• Troubleshoot issues related to hardware and cabling during setup.<br>• Provide support for Dell technologies and Apple devices as needed.<br>• Ensure all tasks are completed efficiently while adhering to safety standards and company policies.<br>• Collaborate with team members to meet project deadlines and ensure seamless transitions.<br>• Maintain clear communication with clients and team leads regarding project updates.<br>• Follow specified dress code and maintain high standards while on site.
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. In this role, you will be responsible for ensuring proper setup, disconnection, and reconnection of hardware and devices in a detail-oriented office environment. This position requires attention to detail and the ability to work efficiently as part of a team.<br><br>Responsibilities:<br>• Perform disconnection and reconnection of computer systems and peripherals for office users.<br>• Ensure all hardware, including associated cables, is properly installed and functioning.<br>• Troubleshoot and resolve basic hardware issues with Dell and Apple devices.<br>• Collaborate with team members to complete tasks within designated timelines.<br>• Adhere to workplace dress code and maintain a detail-oriented demeanor during assignments.<br>• Conduct quality checks to verify proper setup and connectivity of devices.<br>• Follow instructions and guidelines provided by site supervisors.<br>• Handle computer hardware and associated components with care to avoid damage.<br>• Assist in organizing and ensuring proper placement of equipment after relocation.
<p>We are looking for a detail-oriented and organized Administrative Assistant to join our team on a contract basis in Boca Raton, Florida. In this role, you will support daily operations and help maintain the smooth functioning of the office environment. This position is ideal for someone who enjoys varied responsibilities and thrives in a collaborative, open-floor workspace.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and manage front desk operations, ensuring a welcoming and organized atmosphere.</p><p>• Coordinate and oversee lunch orders and deliveries, including occasional local errands.</p><p>• Assist in organizing company events, such as end-of-year celebrations and holiday gatherings.</p><p>• Perform data entry tasks with accuracy and efficiency to support administrative processes.</p><p>• Manage office supplies and inventory, ensuring essential items are stocked and available.</p><p>• Respond to doorbell alerts and oversee visitor access to the office.</p><p>• Collaborate with team members to address administrative needs and support daily operations.</p><p>• Maintain a clean and organized workspace, contributing to a productive office environment.</p>
We are looking for a detail-oriented Benefits Specialist to join our team in Miramar, Florida. This Contract position involves overseeing the accounting and management of various employee benefit plans, ensuring compliance and accuracy in all related processes. The role requires strong analytical skills and the ability to handle complex reporting tasks efficiently.<br><br>Responsibilities:<br>• Oversee the accounting and administration of union and non-union benefit plans, including medical, dental, vision, life insurance, disability, and retirement programs.<br>• Reconcile benefit payments with the General Ledger, maintaining a log of pending adjustments and ensuring discrepancies are resolved promptly.<br>• Validate weekly interface reports from vendors, updating vendor systems with necessary adjustments during the validation process.<br>• Prepare benefit payment deposits by cost center and create divisional expense entries for General Ledger reconciliation.<br>• Conduct audits for both union and non-union benefits, coordinating with legal teams, controllers, and external auditors to identify and resolve discrepancies.<br>• Ensure data quality and system compliance of benefit plans, including testing system configurations and payroll files for accurate administration.<br>• Address inquiries regarding benefit plans using plan documents and other reference materials to provide timely and courteous resolutions.<br>• Collaborate with the Benefits Manager to update billing rates, participate in annual enrollment processes, and support mergers, acquisitions, and union implementations.<br>• Provide support for extended hours during critical periods as needed.<br>• Perform additional duties as assigned to ensure smooth operation of benefit plan management.
We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
