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13 results for Help Desk in Miami, FL

Help Desk Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
  • 2025-10-09T14:34:04Z
Desktop Support Analyst
  • Miami Lakes, FL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
  • 2025-10-07T14:28:49Z
Member Support Specialist
  • Miami, FL
  • onsite
  • Permanent
  • 45800.00 - 52150.00 USD / Yearly
  • <p>Opening for a Member Support Specialist at company in Blue Lagoon area. This is a customer service oriented role, providing exceptional service specifically for owners of a nationwide business chain. And addresses their inquiries directing them to the resources for operational needs, ensuring a seamless experience. This position offers an opportunity to work in a fast-paced environment while contributing to the success of a multi-billion dollar service business.</p><p> </p><p>Location: Blue Lagoon area of Miami (near Miami Airport)</p><p>Schedule: <strong>2 days Remote & 3 In-office</strong> (after 90 day training period)</p><p>Hours: Mon-Fri 8:30-5:00</p><p> </p><p><strong>Salary: </strong>$22-$25 p/hr. with Salaried Benefits</p><p><strong>Benefits:</strong> majority of Medical paid for Employee; generous Holidays (10days) and Paid PTO (18 days), 401k and other Insurances available. Free Parking for when in-office.</p><p> </p><p><strong>Company and Role Overview:</strong> This reputable organization is an entity under a corporate umbrella to a well-known nationwide chain. This role is ideal for a professional with Call Center or Customer Support experience maintaining business relationships and stellar service. And able to work in a smaller customer support unit and team. The company offers future career development in a variety of other departments and sectors as they are available.</p><p> </p><p><strong>Keys to this Role: </strong></p><ul><li>2 years of call center or customer support experience </li><li>Experience managing business relationships</li><li>Ability to navigate company website and guide customers on inquiries </li><li>Manage multiple tasks simultaneously </li></ul><p><strong>Member Support Specialist, Responsibilities:</strong></p><p>• Responds promptly to franchisee owner inquiries via phone, email, and other communication channels.</p><p>• Instructs members on website resources regarding, equipment and/or repairs, supplier relations, employee applications and other inquiries.</p><p>• Provides detailed information about available services and offerings to franchisees.</p><p>• Troubleshoots and handles escalated or special needs efficiently.</p><p>• Monitor and follows up on unresolved issues to guarantee timely solutions.</p><p>• Maintains accurate records of interactions and resolutions using internal systems.</p><p>• Collaborates with various departments to ensure franchisee needs are met effectively.</p><p>• Uphold high levels of customer satisfaction by delivering attentive and courteous support.</p><p>• Identify opportunities to improve service processes and suggest actionable recommendations.</p>
  • 2025-10-03T14:48:57Z
Administrative Assistant
  • Deerfield Beach, FL
  • onsite
  • Temporary
  • 17.10 - 18.00 USD / Hourly
  • <p>We are looking for a dedicated Administrative Assistant to join our team on a contract and part time basis in Deerfield Beach, Florida. This role requires a flexible and detail-oriented individual to provide essential support in a busy medical office environment. If you are organized, adaptable, and thrive in a fast-paced setting, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist patients at the front desk, ensuring a welcoming and efficient environment.</p><p>• Answer and direct incoming calls while maintaining excellent communication skills.</p><p>• Perform data entry tasks, including updating patient records and managing documentation.</p><p>• Verify insurance information and handle related inquiries with accuracy and efficiency.</p><p>• Oversee patient check-in and check-out processes, ensuring smooth workflow.</p><p>• Schedule and coordinate appointments using electronic health records (EHR) and practice management systems.</p><p>• Provide coverage on an as-needed basis, demonstrating flexibility with work hours.</p><p>• Support administrative tasks to ensure the office operates seamlessly.</p><p>• Assist with training sessions to familiarize with office procedures and software.</p><p>• Utilize Microsoft Office Suite, including Excel, to complete various administrative functions.</p>
  • 2025-09-30T12:43:53Z
Receptionist
  • Miami, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p><strong>We are looking for a professional and customer-focused Bilingual Receptionist (Spanish/English) to join our team in North Miami, Florida. In this long-term contract position, you will be the first point of contact for visitors, clients, and employees, ensuring a welcoming and professional office environment. Your strong communication skills, bilingual fluency, and organizational ability will play a key role in supporting daily office operations.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and staff in both English and Spanish, ensuring a positive first impression.</li><li>Answer and direct incoming calls, emails, and messages promptly and professionally.</li><li>Manage appointment scheduling, conference room bookings, and office calendars.</li><li>Provide translation support for Spanish-speaking clients and staff as needed.</li><li>Maintain a clean and organized reception area, ensuring a welcoming environment.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Assist with data entry, filing, and preparation of office documents.</li><li><br></li></ul><p><br></p>
  • 2025-10-03T12:54:06Z
IT Support Specialist
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Job Summary:</strong></p><p> The IT Support Specialist will provide technical assistance and troubleshooting to end users, ensuring smooth IT operations and minimal downtime. This role involves maintaining hardware, software, and network systems.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to user inquiries and resolve IT issues promptly.</li><li>Install and configure computer systems, networks, and applications.</li><li>Maintain asset inventory and ensure timely updates.</li><li>Document support tickets and solutions in the helpdesk system.</li><li>Collaborate with infrastructure teams for escalated issues.</li></ul><p><br></p>
  • 2025-10-09T19:23:47Z
Event Planner Intermediate
  • Miami, FL
  • remote
  • Temporary
  • 25.00 - 26.00 USD / Hourly
  • <p><br></p><ul><li><strong>Position: Event Planner (Contract)</strong></li><li><strong>Location: 1450 Brickell Ave 1 Miami Florida 33131-3444</strong></li><li><strong>Type: 100% ONSITE Monday - Friday (Requires flexibility)</strong></li><li><strong>Tentative Hourly Pay: $26/per hour</strong></li></ul><p> </p><p>The Event Analyst will assist and support in all aspects of client event activities from concept to execution. The Analyst will work on multiple event projects simultaneously ranging from large events to intimate roundtable dinners. The Analyst will manage administrative tasks in support of the Southeast Region events team including but not limited to data management/entry and invoice and expense management/processing. In order to ensure a consistent and distinctive experience for clients this role requires interaction with colleagues on the global events team bankers and product partners and senior management.</p><p>The role reports to the Southeast Region Head of Private Bank Event</p><p> </p><p>Responsibilities include:</p><p>- Overall administrative support for the Southeast Region events team including invoice and expense management vendor setup in payment systems invoice processing and tracking etc.</p><p>- Management of confidential client data various event budgets calendars and operational efficiencies</p><p>- Strong emphasis on data entry and management leveraging our events management platform to track events manage RSVPs pre and post event.</p><p>- Manage event email communications via our event management platform including the invitation reminders and post event communications</p><p>- Coordination of pre-event administrative tasks such as briefing templates production of name badges place cards menu cards printed materials packing and shipping of event supplies</p><p>- Coordination of post-event administrative tasks such as final data management and event debrief documents</p><p>- Onsite event staffing which may include registration desk management and distribution of materials</p><p>- Maintain event supplies inventory ensuring all necessary items are in stock and well organized</p><p>- Participate in weekly regional team meetings</p><p>- Assist with vendor relationships maintaining contacts at venues and market contacts</p><p>- Assist in researching event venues and obtaining event proposals</p><p> </p><p>Please note that this is a contract position—there is no guarantee that this position will be extended past the end date or converted to permanent status.</p><p><br></p>
  • 2025-09-16T21:23:47Z
PC Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing technical support and ensuring seamless hardware and software installations and connections. The ideal candidate will have hands-on experience with computer systems, peripherals, and troubleshooting hardware-related issues.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations, ensuring all components are properly configured.<br>• Install and troubleshoot computer hardware, including desktops, laptops, and peripherals.<br>• Perform cable installations to establish reliable connections between devices.<br>• Provide technical support and resolve issues involving Dell and Apple devices.<br>• Verify system functionality after installations and address any immediate concerns.<br>• Maintain a neat and organized appearance and adhere to dress code requirements, including closed-toed shoes.<br>• Collaborate with team members to complete tasks efficiently and meet project timelines.
  • 2025-10-13T15:14:26Z
PC Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing hardware support, assisting with device installations, and ensuring smooth connectivity for users. If you have hands-on experience with computer systems and peripherals, we encourage you to apply.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations and devices to ensure proper functionality.<br>• Install and configure associated computer hardware and peripherals.<br>• Troubleshoot issues related to hardware and cabling during setup.<br>• Provide support for Dell technologies and Apple devices as needed.<br>• Ensure all tasks are completed efficiently while adhering to safety standards and company policies.<br>• Collaborate with team members to meet project deadlines and ensure seamless transitions.<br>• Maintain clear communication with clients and team leads regarding project updates.<br>• Follow specified dress code and maintain high standards while on site.
  • 2025-10-13T15:14:26Z
PC Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. In this role, you will be responsible for ensuring proper setup, disconnection, and reconnection of hardware and devices in a detail-oriented office environment. This position requires attention to detail and the ability to work efficiently as part of a team.<br><br>Responsibilities:<br>• Perform disconnection and reconnection of computer systems and peripherals for office users.<br>• Ensure all hardware, including associated cables, is properly installed and functioning.<br>• Troubleshoot and resolve basic hardware issues with Dell and Apple devices.<br>• Collaborate with team members to complete tasks within designated timelines.<br>• Adhere to workplace dress code and maintain a detail-oriented demeanor during assignments.<br>• Conduct quality checks to verify proper setup and connectivity of devices.<br>• Follow instructions and guidelines provided by site supervisors.<br>• Handle computer hardware and associated components with care to avoid damage.<br>• Assist in organizing and ensuring proper placement of equipment after relocation.
  • 2025-10-13T15:14:26Z
Receptionist
  • Miami Gardens, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>A local office in Miami Gardens is seeking a professional and friendly Receptionist to handle front desk operations. This is an excellent <strong>entry-level opportunity</strong> for someone eager to build administrative experience and grow within an organization.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls</li><li>Handle mail, deliveries, and general office correspondence</li><li>Support basic administrative tasks such as filing, scanning, and data entry</li><li>Maintain a clean and organized reception area</li></ul><p><br></p>
  • 2025-10-10T13:28:59Z
Receptionist
  • Ft. Lauderdale, FL
  • onsite
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • <p>We are looking for a skilled Receptionist to join our team on a contract basis in Ft. Lauderdale, Florida. This role is essential in maintaining the seamless operation of our front office, ensuring that visitors, clients, and staff experience a welcoming and organized environment. The ideal candidate will possess strong organizational and communication skills while efficiently managing administrative tasks and supporting day-to-day activities. Hours are 8am - 5pm, Mon - Fri.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the inventory of office supplies, placing timely orders to ensure availability and coordinating with vendors for competitive pricing.</p><p>• Manage conference room bookings, ensuring proper setup with necessary equipment and supplies for meetings.</p><p>• Direct incoming calls to the appropriate departments or personnel and provide information to callers as needed.</p><p>• Handle incoming and outgoing mail, including sorting, distributing, and monitoring the company’s PO box.</p><p>• Greet visitors, clients, and vendors, ensuring a positive and organized experience while notifying staff of arrivals.</p><p>• Maintain accurate records related to office supplies, business cards, and other administrative documentation.</p><p>• Coordinate with maintenance and cleaning services to ensure the office remains clean, safe, and well-maintained.</p><p>• Build and maintain relationships with vendors for office supplies and services, ensuring compliance with vendor credentialing requirements.</p><p>• Support administrative tasks such as data entry, document preparation, and filing, while assisting with other duties as assigned.</p><p>• Adhere to company policies related to procurement, safety, and compliance.</p>
  • 2025-10-08T20:34:19Z
Manager of Cloud Services
  • Fort Lauderdale, FL
  • onsite
  • Permanent
  • 145000.00 - 155000.00 USD / Yearly
  • We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
  • 2025-10-07T14:28:49Z