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2 results for Help Desk Analyst Ii in Metuchen, NJ

Systems Analyst

Flemington, NJ
onsite
Temporary to Hire
34.257 - 39.666 USD / Hourly
We are looking for a Systems Analyst to support ambulatory technology operations in New Jersey. This contract opportunity with potential for a permanent role focuses on maintaining a remote hosted environment, coordinating with external partners, and helping ensure reliable data flow across connected systems. The role is ideal for someone who combines technical troubleshooting skills with healthcare IT experience and a strong service-oriented mindset. Responsibilities: • Partner with hosted environment vendors to coordinate server-related requests, software installations, and platform updates for ambulatory systems. • Oversee operating system patching and application upgrade activities across terminal and application servers to support stable system performance. • Track, review, and manage interface activity, including both new requests and updates to existing connections between systems. • Support ambulatory practice changes by handling configuration requests, system modifications, and related follow-up tasks. • Create, update, and resolve help desk tickets while maintaining accurate records of issues, actions taken, and outcomes. • Develop user-facing and technical documentation to support training, issue tracking, and operational consistency. • Analyze technical issues, summarize findings, and present practical recommendations while contributing to root cause investigations. • Provide additional help desk coverage when support volumes increase and assist with other assigned IT support needs.
2026-07-16T00:00:00Z

Business Data Analyst

White Plains, NY
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a Business Data Analyst to transform complex data into clear, practical insights that support strategic decision-making. This role is based in White Plains, New York, and is well suited for someone who can bridge business needs with technical data solutions. The ideal candidate brings a strong analytical mindset, experience working with modern data platforms, and the ability to communicate findings effectively across diverse stakeholder groups. Responsibilities: • Analyze business and operational data to identify trends, uncover issues, and deliver actionable recommendations. • Design, write, and optimize SQL queries to extract, validate, and manage data for reporting and analysis. • Build and maintain dashboards and visual reports using tools such as Power BI or Tableau to support business visibility. • Collaborate with technical teams and business partners to define data needs, translate requirements, and improve reporting solutions. • Develop and support data pipelines or automated workflows using scripting or programming languages such as Python or Java. • Apply data modeling and warehousing principles to structure information for accurate analysis and efficient access. • Work with cloud-based data environments, including AWS or Azure, to support scalable analytics and data integration. • Investigate data quality concerns and resolve complex data-related problems through structured analysis and testing.
2026-08-05T00:00:00Z