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22 results for Help Desk Analyst I in Metuchen, NJ

Help Desk Analyst

New York, NY
onsite
Temporary / Contract
31.66 - 36.66 USD / Hourly
We are looking for a Help Desk Analyst to provide high-touch, in-person technical support for employees and senior stakeholders in New York, New York. This Long-term Contract opportunity is ideal for someone who is confident supporting Windows-based environments, resolving day-to-day user issues, and delivering a strong service experience in an on-site setting. The role focuses on responsive troubleshooting, hands-on desktop support, and effective ticket management while maintaining a detail-oriented and customer-focused approach. Responsibilities: • Deliver on-site technical assistance for hardware, software, and workstation issues across a Windows environment. • Provide attentive executive-level support, ensuring timely resolution of issues with discretion and care. • Diagnose and resolve common desktop and end-user problems related to operating systems, peripherals, and productivity tools. • Manage incoming service requests, document work performed, and update ticket status accurately within the service desk system. • Set up, maintain, and support laptops, desktops, and related devices for office-based users. • Escalate complex incidents when needed and coordinate with broader IT teams to drive issues through to resolution. • Support day-to-day office technology operations to minimize disruption and maintain a reliable user experience.
2026-07-02T17:30:09Z

Help Desk/Desktop Support Analyst

Edison, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance and dependable end-user support in Edison, New Jersey. This Long-term Contract position is ideal for someone who can resolve a wide range of desktop, device, and access issues while helping maintain a stable and efficient IT environment. The role requires a strong service mindset, solid troubleshooting ability, and close collaboration with internal technology teams to keep daily operations running smoothly. Responsibilities: • Deliver advanced support for Windows, macOS, and mobile devices, resolving escalated technical problems with a focus on timely service restoration. • Install, configure, and maintain desktops, laptops, printers, and related peripherals to support employee productivity across the organization. • Investigate and address issues involving enterprise applications, user access, and network connectivity while ensuring clear communication with end users. • Create and update system images, and carry out hardware replacements, software installations, and version upgrades as needed. • Write and maintain clear operating procedures and internal support documentation to improve consistency and knowledge sharing. • Track service desk performance data, review recurring issue patterns, and recommend improvements that enhance response efficiency and service quality. • Partner with network, security, and infrastructure teams to coordinate resolution of complex incidents and multi-team technical problems. • Oversee IT asset records, support software license tracking, and help manage equipment refresh cycles throughout the device lifecycle.
2026-07-16T20:33:48Z

Help Desk/Desktop Support Analyst

Piscataway, NJ
onsite
Temporary / Contract
31.66 - 36.66 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment. Responsibilities: • Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues. • Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations. • Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance. • Administer and manage user accounts and permissions within Active Directory. • Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively. • Document and track support activities to maintain accurate records and improve future processes. • Collaborate with team members to implement IT solutions and upgrades as needed. • Educate users on best practices for system usage and security. • Ensure compliance with company policies and IT standards during all support activities.
2026-06-23T14:33:46Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Permanent / Full Time
100000.00 - 110000.00 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for employees in New York, New York. This position focuses on maintaining a reliable end-user computing environment across devices, collaboration platforms, identity systems, and cloud-based tools. The ideal candidate brings a strong service mindset, practical troubleshooting ability, and experience supporting modern workplace technologies in a fast-paced setting. Responsibilities: • Resolve day-to-day technical issues involving computers, operating systems, business applications, connectivity, Microsoft 365, and other cloud services. • Oversee administration of Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, Office applications, and Copilot to ensure stable user access and productivity. • Manage identity and access functions within Microsoft Entra ID, including account and group maintenance, authentication controls, single sign-on, and secure access governance. • Support device management programs through Microsoft Intune and Jamf by handling enrollment, compliance enforcement, software rollout, updates, and mobile device administration. • Assist employees with enterprise AI tools, including Microsoft Copilot, ChatGPT, Claude, and related platforms, while encouraging effective and responsible usage. • Coordinate onboarding and offboarding activities by provisioning accounts, preparing devices, assigning licenses, and reviewing access permissions. • Provide support for meeting room and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Crestron, and Cisco solutions. • Keep asset records, support documentation, knowledge articles, and operational procedures accurate and up to date. • Contribute to infrastructure, cloud, automation, and technology implementation initiatives in partnership with internal stakeholders and external vendors. • Participate in after-hours coverage and scheduled on-call support when needed.
2026-07-09T20:43:37Z

Help Desk/Desktop Support Analyst

Somerville, NJ
onsite
Temporary to Hire
22.16 - 25.66 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-06-23T14:33:46Z

Desktop Support Engineer

New York, NY
onsite
Temporary / Contract
39.59 - 45.84 USD / Hourly
We are looking for a Desktop Support Engineer to provide hands-on technical support for end users in a fast-paced investment banking environment in New York, New York. This Long-term Contract position focuses on resolving desktop, operating system, and account access issues while delivering responsive service through an organized support process. The ideal candidate will combine strong troubleshooting ability with a customer-focused approach and experience supporting Microsoft-based workplace technology. Responsibilities: • Provide day-to-day desktop and help desk support for employees, diagnosing and resolving hardware, software, and operating system issues. • Manage user account administration tasks in Active Directory, including access updates, password assistance, and basic permission changes. • Respond to service desk requests in a timely manner, document issue details clearly, and follow tickets through to completion. • Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying effective fixes. • Troubleshoot common end-user problems involving workstations, peripherals, connectivity, and standard business applications. • Escalate more complex technical issues when needed while maintaining clear communication with users and internal support teams. • Contribute to a consistent support experience by tracking recurring problems and sharing practical solutions with the team.
2026-07-02T17:30:09Z

IT Support Specialist

Laurence Harbor, NJ
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for an IT Support Specialist to provide dependable technical assistance for end users and client environments in New Jersey. This position is ideal for someone who can work independently, contribute effectively within a team, and step into daily support work with minimal ramp-up time. The role centers on desktop and Microsoft 365 support while also assisting with security issues, basic server needs, and on-site client service when required. Responsibilities: • Deliver technical support for users both remotely and at client locations within a reasonable local travel radius. • Resolve issues involving Windows desktops, user workstations, and common operating system problems to keep employees productive. • Support Microsoft 365 environments, including account access, application troubleshooting, and day-to-day end-user assistance. • Investigate and remediate malware, virus, and other endpoint security incidents using sound troubleshooting practices. • Assist with Windows Server problem resolution and perform basic repair or support tasks when server-related issues arise. • Perform entry-level network setup and diagnostic work to identify connectivity problems and support stable infrastructure. • Use service desk tools and support platforms to document requests, manage tickets, and provide timely follow-up. • Communicate clearly with users, prioritize issues appropriately, and escalate concerns when additional expertise is needed.
2026-06-24T18:48:40Z

Systems Analyst

Flemington, NJ
onsite
Temporary to Hire
34.26 - 39.67 USD / Hourly
We are looking for a Systems Analyst to support ambulatory technology operations in New Jersey. This contract opportunity with potential for a permanent role focuses on maintaining a remote hosted environment, coordinating with external partners, and helping ensure reliable data flow across connected systems. The role is ideal for someone who combines technical troubleshooting skills with healthcare IT experience and a strong service-oriented mindset. Responsibilities: • Partner with hosted environment vendors to coordinate server-related requests, software installations, and platform updates for ambulatory systems. • Oversee operating system patching and application upgrade activities across terminal and application servers to support stable system performance. • Track, review, and manage interface activity, including both new requests and updates to existing connections between systems. • Support ambulatory practice changes by handling configuration requests, system modifications, and related follow-up tasks. • Create, update, and resolve help desk tickets while maintaining accurate records of issues, actions taken, and outcomes. • Develop user-facing and technical documentation to support training, issue tracking, and operational consistency. • Analyze technical issues, summarize findings, and present practical recommendations while contributing to root cause investigations. • Provide additional help desk coverage when support volumes increase and assist with other assigned IT support needs.
2026-07-16T20:38:44Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.59 - 23.84 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-06-23T14:33:46Z

Credit Analyst

Lincoln Park, NJ
onsite
Permanent / Full Time
100000.00 - 115000.00 USD / Yearly
A busy company in the Lincoln Park area is seeking a Credit Analyst to join their growing company. This Credit Analyst will get the chance to join a growing team that loves promoting within and offers a flexible work schedule. This Credit Analyst will support risk-conscious growth by evaluating customer credit exposure and helping optimize cash flow. This ideal Credit Analyst will have expertise in assessing financial strength, recommending credit capacity, and partnering with commercial and operational teams to support sound business decisions. Other responsibilities of this Credit Analyst will include but not be limited to: Credit Analyst Responsibilities:• Oversee a portfolio of strategically important accounts by establishing credit parameters, tracking exposure levels, and taking action to keep risk within approved limits.• Review financial statements, credit reports, and related data for prospective and existing customers to assess overall credit quality and recommend appropriate credit terms and limits.• Identify suitable risk protection measures, including guarantees, letters of credit, and collateral arrangements, and coordinate with counterparties to secure and maintain accurate documentation.• Partner with commercial, contracts, and legal teams to keep agreements current and aligned with the business activity they support.• Monitor account activity and aging trends to uncover opportunities to accelerate collections, improve liquidity, and escalate delinquency concerns when needed.• Work across internal functions and with external customers to investigate billing or account disputes and drive timely resolution.• Continuously evaluate changes in customer financial condition and adjust credit availability in line with projected sales activity and acceptable risk tolerance.• Prepare recurring credit and exposure reporting to support daily decision-making, portfolio planning, and management review.• Coordinate with commercial teams to anticipate product movement, forecast exposure, and approve transactions in accordance with established credit standards.• Support process improvement initiatives and special projects aimed at strengthening controls, increasing team efficiency, and enhancing cash flow performance. This Credit Analyst position is paying between $100,000 and $115,000 annually depending on experience. If interested in this Credit Analyst role, apply today!
2026-07-17T17:58:43Z

Treasury Analyst

Princeton, NJ
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
An established and growing international company headquartered in Princeton, NJ is seeking a Treasury Analyst to join its corporate finance team. This is an excellent opportunity for someone looking to build hands-on experience within a global treasury function. The Treasury Analyst will support daily treasury operations, cash management activities, and financial analysis for a dynamic, multi-entity organization. This role offers strong exposure to senior leadership and the opportunity to contribute to process improvements and strategic initiatives.Key Responsibilities<ul><li>Manage daily cash positioning, forecasting, and liquidity analysis</li><li>Assist with banking relationships, wire transfers, and treasury reporting</li><li>Analyze financial data to support decision-making and optimize cash flow</li><li>Maintain and improve treasury models, reports, and dashboards</li><li>Support month-end close activities related to treasury functions</li><li>Identify opportunities to streamline processes and enhance internal controls</li></ul>
2026-07-17T12:48:43Z

Sr Financial Analyst

Princeton, NJ
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
Benefits:<ul><li>Medical, Dental, Vision</li><li>Competitive Salary, Annual Bonuses, 401(k) with Company Match, and Business Travel Reimbursement</li><li>Flexible work environment</li><li>Tuition Reimbursement</li><li>PTA</li><li>Casual Fridays</li><li>In house technical training</li></ul> Responsibilities:• Conduct in‑depth financial analysis, including reviewing financial statements, performing scenario modeling, and identifying key trends.• Build and maintain sophisticated financial models to support strategic initiatives and resource planning.• Develop dashboards and standardized reporting tools using Excel, Power BI, and other analytics platforms to produce clear, actionable insights.• Track and evaluate key performance indicators (KPIs) and operational drivers to highlight opportunities for improvement.• Assist in the budgeting process by collaborating with department leaders to align spending with organizational priorities.• Prepare monthly management discussion & analysis (MD& A) reports for senior leadership and relevant stakeholders.• Work across departments to ensure financial data is consistent, accurate, and aligned with reporting standards.• Support the preparation of financial presentations and reports for board meetings and other executive forums.• Contribute to long‑range planning by creating dynamic models and evaluating various growth scenarios.• Identify opportunities to enhance reporting processes and design new tools that improve data visibility and analytical efficiency.
2026-06-23T13:33:45Z

AML Analyst

Woodbridge, NJ
onsite
Temporary / Contract
30.00 - 35.00 USD / Hourly
We are looking for an AML Analyst in Woodbridge, New Jersey. In this role, you will examine customer activity for large cash movements, identify unusual transaction patterns, and help maintain compliance with anti-money laundering regulations. This opportunity is well suited to someone in the early stages of a finance career who is detail-oriented, analytical, and comfortable working with regulated financial data. Responsibilities:• Review customer records and transaction activity to identify cash transactions that meet regulatory reporting thresholds.• Analyze account behavior for patterns that may indicate suspicious or prohibited financial activity.• Prepare accurate documentation to support required currency transaction reporting and related compliance records.• Investigate exceptions by comparing transaction details, customer information, and supporting file documentation.• Escalate potentially unusual findings to appropriate compliance or oversight teams for further review.• Maintain organized case notes and audit-ready records in line with internal policies and regulatory expectations.• Partner with colleagues across compliance and operations to clarify account activity and resolve open items
2026-07-02T17:30:09Z

Industrial FP&A Analyst

Easton, PA
onsite
Permanent / Full Time
80000.00 - 85000.00 USD / Yearly
We are looking for an Industrial FP& A Analyst to support financial planning and operational performance for manufacturing activities in Easton, Pennsylvania. This role partners closely with plant leadership and cross-functional teams to turn production and cost data into practical insights that improve efficiency, margin, and decision-making. The ideal candidate brings strong experience in manufacturing finance, communicates effectively with both operations and finance stakeholders, and is comfortable working in a fast-paced production environment. Responsibilities: • Partner with plant leaders, supervisors, and operational support teams to evaluate manufacturing performance and highlight opportunities to improve financial results. • Deliver weekly and monthly analysis of production-related spending, including materials, labor, utilities, and other plant cost drivers, with clear explanations of key variances and trends. • Monitor yield and equipment efficiency across multiple production lines, comparing results over time and translating performance gaps into measurable financial impact. • Prepare recurring reviews for plant management that summarize operational and financial performance, major drivers, and recommended follow-up actions. • Lead the monthly close process for plant cost centers across both manufacturing sites, ensuring expenses are recorded accurately and aligned to the appropriate categories. • Review actual spending against budget by cost center and expense type, investigate unusual movements, and resolve allocation or posting issues as needed. • Track cost-per-ton metrics by product grouping and assess changes that affect profitability and plant efficiency. • Build and maintain reporting tools, dashboards, and presentations that connect operational metrics with financial outcomes for leadership decision-making.
2026-07-14T14:08:44Z

Medical Claims Analyst

Princeton, NJ
onsite
Permanent / Full Time
72800.00 - 93600.00 USD / Yearly
We are looking for a Medical Claims Analyst to join a detail-oriented team, supporting workers’ compensation matters through careful medical record analysis. This position is well suited for someone with clinical knowledge who enjoys evaluating treatment details, identifying relevant case information, and helping legal professionals understand complex medical documentation. The role offers an in-office environment with the opportunity to contribute to case preparation while building knowledge of legal workflows.Salary:$35 - $45 / per hour Benefits:MDV, PTO, 401kResponsibilities:• Examine medical charts, provider notes, and treatment documentation to create clear case summaries for workers’ compensation matters.• Analyze injuries, diagnoses, procedures, and recovery progress to outline accurate medical timelines and key developments.• Contact healthcare offices and providers to request records, confirm missing information, and resolve documentation questions.• Work closely with attorneys by explaining medical details and highlighting information that may affect case strategy.• Maintain organized case materials by tracking incoming records, updating files, and ensuring documentation is easy to retrieve.• Prepare medical overview materials that support hearings, case reviews, and other legal proceedings.• Assist with administrative case support, including basic legal documentation and coordination tasks, with training provided as needed.
2026-07-08T17:08:42Z

Jr. Operations Engineer

New York, NY
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for a motivated entry-level Operations Engineer to join our team in Secaucus, NJ . In this role, you will collaborate with experienced engineers to maintain and enhance mission-critical, low-latency trading systems. This position offers an excellent opportunity to develop technical skills in system administration, networking, and automation while contributing to the operational success of our platform. Responsibilities:• Monitor and maintain the performance of low-latency trading systems to ensure seamless operation.• Assist in resolving incidents by troubleshooting issues and minimizing system downtime in collaboration with senior team members.• Perform essential operational tasks such as system monitoring, log analysis, and routine maintenance.• Develop and implement automation scripts and tools to enhance operational efficiency.• Gain hands-on experience with Linux/Unix system administration and networking technologies.• Contribute to the creation and upkeep of detailed documentation for systems and processes.• Participate in rotational weekend work to ensure system reliability and availability.• Travel occasionally to the data center as required for hardware or system maintenance tasks.
2026-07-09T13:28:44Z

PC Technician

South Plainfield, NJ
onsite
Temporary to Hire
19.79 - 22.91 USD / Hourly
We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently. Responsibilities: • Provide comprehensive desktop and PC support across main and satellite office locations. • Troubleshoot and maintain printers, including high-volume and specialized label printers. • Offer basic support for NetSuite and assist with related system issues. • Manage and support the RingCentral communication platform. • Maintain and troubleshoot security camera systems to ensure functionality. • Address and resolve hardware and software issues in a Windows/Microsoft environment. • Collaborate with a small IT team to ensure seamless technology operations. • Travel occasionally to satellite locations to provide on-site technical support. • Respond promptly to reactive troubleshooting needs in a fast-paced environment. • Assist with general IT support tasks as they arise across business operations.
2026-06-23T14:33:46Z

SAP S4 S2P Enablement & Support Specialist

Secaucus, NJ
remote
Temporary / Contract
51.46 - 59.59 USD / Hourly
We are looking for an experienced SAP S4 S2P Enablement & Support Specialist to support business users within a retail fashion environment in Secaucus, New Jersey. This Long-term Contract position focuses on strengthening day-to-day Source-to-Pay operations for finished goods while improving user adoption, process consistency, and operational performance. The role is well suited for a business-facing SAP specialist who can bridge procurement processes and system support across Procurement, Inbound Logistics, and reporting activities. Responsibilities: • Provide front-line assistance to business teams using SAP S/4HANA and Fiori for Source-to-Pay processes related to finished goods. • Guide Procurement, Inbound Logistics, and reporting users through issue resolution, process questions, and system-related troubleshooting. • Identify recurring process gaps, system defects, and improvement opportunities, then route them to the appropriate SAP support teams for follow-up. • Promote effective system usage by helping users adopt standard processes and best practices within the SAP S/4HANA Fashion Suite environment. • Partner with stakeholders to improve process execution and support ongoing optimization across procurement-related workflows. • Monitor user concerns and operational trends to recommend practical enhancements that improve efficiency and business outcomes. • Serve as a key liaison between business users and technical support resources to ensure timely communication and issue management.
2026-07-16T20:38:44Z

Cybersecurity Operations Manager

Eatontown, NJ
remote
Temporary to Hire
80.00 - 125.00 USD / Hourly
Manager, Cybersecurity OperationsOverviewWe are seeking an experienced Manager of Cybersecurity Operations to lead and optimize enterprise security monitoring, incident response, and threat management capabilities. This individual will serve as the primary liaison between internal technology teams and an outsourced Security Operations Center (SOC) partner, ensuring the delivery of effective, scalable, and business-aligned cybersecurity services.The ideal candidate will combine strong technical security expertise with leadership, vendor management, incident response coordination, and continuous improvement of security operations programs. This is a remote, contract-to-hire position for an industry-leader in New Jersey. Key Responsibilities<ul><li>Manage the relationship with a third-party Security Operations Center (SOC) and security services providers.</li><li>Oversee daily cybersecurity operations, monitoring service delivery, alert handling, investigations, and operational performance.</li><li>Establish, track, and continuously improve security service metrics, KPIs, and SLA performance.</li><li>Lead recurring operational and strategic reviews with security partners and internal stakeholders.</li><li>Coordinate incident response activities across internal teams and external providers during cybersecurity events.</li><li>Develop and enhance incident response procedures, playbooks, and operational workflows.</li><li>Collaborate with security partners to improve threat detection, monitoring effectiveness, and response capabilities.</li><li>Drive threat hunting initiatives leveraging industry frameworks, threat intelligence, and emerging attack trends.</li><li>Support cybersecurity readiness through tabletop exercises, simulations, and operational testing.</li><li>Manage integrations between security technologies, monitoring platforms, automation tools, and service management systems.</li><li>Evaluate and optimize security operations technologies, including SIEM, SOAR, endpoint security, and vulnerability management solutions.</li><li>Partner with risk, compliance, and technology teams to ensure alignment with industry security standards and regulatory requirements.</li><li>Support third-party risk assessments and vendor security reviews.</li><li>Develop executive-level reporting and dashboards related to security operations performance, incident trends, and organizational risk.</li><li>Translate technical cybersecurity findings into actionable business recommendations for senior leadership.</li><li>Lead, mentor, and develop cybersecurity personnel while fostering a culture of continuous learning and improvement.</li><li>Contribute to special projects and strategic cybersecurity initiatives as needed.</li></ul>
2026-07-09T13:28:44Z

IT Generalist (w/ Salesforce)

River Edge, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are seeking a hands-on IT Generalist to join a collaborative IT team. This is a great opportunity for someone who enjoys wearing multiple hats, with a primary focus on Salesforce administration while also providing day-to-day IT support across the organization. Responsibilities Salesforce Administration (Approximately 60%)<ul><li>Administer, maintain, and troubleshoot the Salesforce platform.</li><li>Configure and enhance Salesforce by creating reports, dashboards, custom fields, workflows, automations, and other system enhancements.</li><li>Modify and maintain questionnaires, task sets, matter plans, merge documents, cross-object field mappings, and Flow automations.</li><li>Ensure data integrity through ongoing maintenance and cleanup.</li><li>Generate scheduled and ad hoc reports to support business needs.</li><li>Train new and existing users on Salesforce functionality and best practices.</li><li>Continuously identify opportunities to improve system efficiency and maximize platform capabilities.</li></ul>IT Support (Approximately 40%)<ul><li>Provide technical support to end users in collaboration with managed service providers and technology vendors.</li><li>Configure and deploy computers and equipment for new employees.</li><li>Troubleshoot hardware and general IT issues.</li><li>Coordinate with vendors to maintain and improve technology systems.</li><li>Procure and manage IT hardware as needed.</li><li>Serve as a reliable technical resource for staff, helping ensure smooth day-to-day technology operations.</li><li>Support a variety of IT systems, hardware, and end-user technologies.</li><li>Occasional travel to regional office locations may be required.</li></ul>
2026-07-15T12:43:46Z

Senior Manager, Data & Analytics

Cedar Knolls, NJ
onsite
Permanent / Full Time
125000.00 - 150000.00 USD / Yearly
We are seeking a strategic and technically strong Senior Manager, Data & Analytics to lead the development of a connected data ecosystem that transforms complex information into actionable business insights. Based in Morris County, NJ, this role will integrate data from commercial, digital, operational, and customer-facing channels to improve decision-making and drive business performance. The ideal candidate combines advanced analytical expertise with strong business acumen and can lead both hands-on execution and long-term strategy. Responsibilities Enterprise Data Strategy & Integration<ul><li>Design and manage a unified data ecosystem integrating sales, marketing, CRM, web analytics, and operational data.</li><li>Develop scalable data models and frameworks that provide full-funnel visibility from acquisition through retention and revenue.</li><li>Establish governance, validation, and data quality standards to ensure accuracy and consistency.</li></ul>Advanced Analytics & Decision Science<ul><li>Develop scoring models, segmentation frameworks, and prioritization methodologies to identify growth opportunities.</li><li>Conduct statistical analysis, correlation studies, predictive modeling, and causal inference to uncover performance drivers.</li><li>Build attribution models to measure marketing and sales effectiveness.</li><li>Translate analytical findings into actionable business recommendations and strategic decision frameworks.</li></ul>Performance Optimization & Measurement<ul><li>Create measurement frameworks spanning awareness, engagement, conversion, retention, and customer lifetime value.</li><li>Identify opportunities and friction points throughout the customer journey.</li><li>Define, monitor, and optimize KPIs aligned with business growth objectives.</li></ul>Data Quality & Architecture<ul><li>Serve as the primary authority on data integrity, quality, completeness, and usability.</li><li>Develop methodologies for evaluating and scoring incoming datasets.</li><li>Design and document enterprise data architecture, data flows, schemas, and business logic.</li><li>Standardize key metrics, benchmarks, cohorts, scoring systems, and performance targets.</li></ul>Experimentation & Insights<ul><li>Develop testing and experimentation frameworks to evaluate strategic initiatives.</li><li>Design learning agendas, hypotheses, test panels, and measurement criteria.</li><li>Perform statistical validation, significance testing, outlier detection, and impact analysis.</li><li>Deliver scalable reporting solutions and narrative-driven insights that support decision-making and execution.</li></ul>Strategic Leadership<ul><li>Partner with executive leadership on growth strategy, investment decisions, and performance optimization.</li><li>Model business scenarios, quantify trade-offs, and support prioritization decisions.</li><li>Continuously refine strategies through data-driven analysis and validation.</li></ul>
2026-06-19T18:14:04Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.59 - 45.84 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-06-23T14:33:46Z