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75 results for Hardware Analyst in Metrics

IT Systems Analyst

Atlanta, GA
remote
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
A growing organization is seeking an IT Systems Analyst to provide hands-on, Tier 1 support across a dynamic end-user environment. This role is ideal for a self-starter who thrives in a fast-paced setting, supporting a mix of Mac and PC users while helping drive onboarding, troubleshooting, and day-to-day IT operations. Key Responsibilities Provide Tier 1 support for hardware, software, mobile devices (iOS), and network-related issues Troubleshoot and resolve high-volume tickets across Windows, Mac OS, and Microsoft 365 environments Support new permanent onboarding, including account setup and equipment provisioning Manage user accounts in Active Directory and assist with offboarding processes Perform software installations, system updates, and routine maintenance Maintain IT inventory and documentation Deliver basic end-user training and create support materials Escalate complex issues to senior IT staff as needed
2026-04-23T22:48:42Z

Help Desk Analyst I

Brookfield, WI
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. This part-time position offers an excellent opportunity for individuals passionate about providing technical support and maintaining smooth IT operations. It is ideal for candidates seeking long-term career growth within a dynamic and collaborative environment. Responsibilities:• Deliver responsive and effective help desk support to employees, addressing hardware and software issues.• Manage patch updates and oversee licensing renewals to ensure system compliance.• Execute onboarding and offboarding tasks using Active Directory, adhering to established protocols.• Maintain accurate and organized documentation for IT processes and systems.• Troubleshoot issues within a Windows environment and provide user support for Microsoft 365 applications.• Handle service desk tickets with efficiency, ensuring swift resolution of technical problems.• Assist with system administration tasks, including basic Active Directory management.• Collaborate with team members to optimize IT workflows and enhance user experience.• Provide guidance to users on resolving common technical challenges.• Support additional IT tools and software, such as AutoDesk, when required.
2026-04-06T19:58:45Z

EDI Analyst

Fort Lauderdale, FL
onsite
Temporary / Contract
- USD / Hourly
We are looking for a skilled EDI Analyst to join our team on a long-term contract basis in Fort Lauderdale, Florida. In this role, you will oversee the accuracy and flow of data between our Terminal Operating System and external partners, ensuring seamless synchronization of information related to voyages, containers, bookings, and manifests. This position is ideal for someone with strong attention to detail and expertise in data analysis and systems integration within the transport industry. Responsibilities: • Ensure the integrity and synchronization of data flowing between the Terminal Operating System and external stakeholders, including vessels, vendors, and customers. • Perform detailed data validation and gap analysis to identify and resolve discrepancies in manifests and system entries. • Manage and troubleshoot EDI protocols specific to the maritime industry, ensuring compliance with industry standards. • Analyze and audit large datasets to detect and address communication issues before they affect terminal operations. • Develop and implement automated processes using programming languages such as Python to streamline report generation and data cleaning. • Collaborate with the IT team to maintain hardware, software, and network systems, ensuring operational efficiency and security. • Create and maintain technical documentation for error resolution and system updates to assist future training and vendor collaboration. • Provide clear and effective communication to stakeholders, translating technical issues into actionable solutions. • Support vessel voyage updates and container bookings through Terminal Operating Systems such as Navis N4 or Tideworks. • Assist with troubleshooting communication failures, identifying root causes related to formatting, network errors, or software issues.
2026-04-14T20:08:46Z

Help Desk Analyst

Kalamazoo, MI
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a PART-TIME role where you can see between 24-30 hours of consistent work. This long-term contract position offers an excellent opportunity to provide essential IT support and ensure smooth technical operations within a dynamic paper and packaging industry environment. The role requires onsite presence and focuses on delivering effective solutions to hardware and software challenges. Responsibilities:• Diagnose and resolve basic IT issues, ensuring minimal disruption to operations.• Configure and image PCs and laptops to meet organizational standards.• Set up and maintain workstations, ensuring optimal functionality.• Install and connect printers and other hardware devices to the network.• Perform basic troubleshooting of hardware and software concerns.• Upgrade and maintain hardware components to enhance performance.• Assist with software installations, updates, and problem resolution.• Provide technical support in a data center environment.• Address and resolve workstation hardware issues efficiently.• Document and report technical problems and resolutions for future reference.
2026-04-07T17:05:14Z

Desktop Support Analyst

Eden Prairie, MN
onsite
Temporary / Contract
26.60 - 30.80 USD / Hourly
The End User Support Analyst – Level 2 provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams. Key Responsibilities • Provide end-to-end client support via a ticketing system for local and remote users• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access• Support Office 365 administration, including user setup and ongoing maintenance• Administer Exchange Online, including mailbox management and licensing• Manage Intune and mobile device administration for laptops, tablets, and phones• Support current and legacy Windows operating systems• Administer Active Directory and Group Policy in a multi-domain organization• Perform computer imaging, deployment, and lifecycle support• Add, configure, and maintain workstations, laptops, and mobile devices• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN• Respond to system alerts and provide coverage for senior systems administration functions as needed• Support conference room audio and video technology• Assist with building security systems and local network connectivity in coordination with IT• Support network printers and office automation systems• Provide mobile device and endpoint support for both office-based and remote users
2026-04-09T17:14:05Z

Desktop Support Analyst

Detroit, MI
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Detroit, Michigan. In this role, you will provide essential technical support for software applications, hardware systems, and peripheral devices. This is a long-term contract position that requires a proactive individual adept at troubleshooting, maintaining systems, and ensuring end-user satisfaction. Responsibilities: • Diagnose and resolve technical issues related to software applications, PCs, laptops, and peripheral devices. • Perform regular maintenance and updates on hardware and software systems to ensure optimal performance. • Document detailed steps and solutions for resolving user issues in the call tracking system. • Install and configure hardware and software for end-users as needed. • Manage inventory control and assist in transporting hardware between locations. • Stay informed about current trends and advancements in technology to enhance support services. • Deliver individual or group training sessions on computer hardware and software usage. • Participate in projects aimed at implementing new technologies and improving service delivery. • Escalate unresolved technical issues to higher support levels when necessary. • Handle additional responsibilities and tasks as assigned.
2026-04-24T07:04:34Z

Security Analyst II

Torrance, CA
remote
Temporary / Contract
60.00 - 64.00 USD / Hourly
Network Security AdministratorPosition SummaryThe Network Security Administrator is responsible for protecting the organization’s network infrastructure through proactive monitoring, configuration, and management of next‑generation firewalls and related security technologies. This role focuses heavily on NGFW Next-Generation Firewalls, ensuring secure and reliable connectivity across enterprise environments. The specialist will be a key contributor to incident response, threat mitigation, and continuous improvement of security controls. Key ResponsibilitiesFirewall & Network Security Administration<ul><li>Configure, manage, and maintain Next‑Generation Firewalls (NGFW), including policies, objects, NAT rules, App‑ID, User‑ID, threat prevention profiles, and Remote access VPN, ACL’s, IDS/IPS policies.</li><li>Perform regular firewall rule reviews, cleanup, and optimization to improve performance and reduce risk.</li></ul>Security Operations & Monitoring<ul><li>Monitor network security alerts, traffic anomalies, and firewall logs using vendor specific tools, SIEM platforms, and packet capture utilities.</li><li>Investigate and remediate network‑based security incidents, coordinating with SOC or incident response teams as necessary.</li><li>Perform security event correlation and escalation following established SOPs.</li></ul>Network Infrastructure Support<ul><li>Support secure network connectivity across data centers, branch sites, cloud environments, and remote access solutions.</li><li>Troubleshoot layer 2/3 issues related to routing, switching, VPN tunnels, and connectivity impacts to security appliances.</li><li>Assist in deploying secure architectures for new network builds, migrations, and cloud integrations.</li></ul>
2026-03-30T14:08:41Z

EDI Analyst

Fort Lauderdale, FL
onsite
Temporary / Contract
- USD / Hourly
Role ObjectiveThe candidate will be responsible for the integrity of data flowing between our Terminal Operating System (TOS) and external partners (vessels, vendors, and customers). This role ensures that all voyage, container, booking, and manifest data is synchronized perfectly, while providing high-level support for IT Department initiatives.
2026-04-15T18:58:45Z

GIS Analyst

West Palm Beach, FL
onsite
Temporary / Contract
- USD / Hourly
The duties listed below represent the general scope of this role. Other tasks may be assigned as necessary to meet the needs of the position.• Operates the Geographic Information System (GIS) and acts as a technical lead for various GIS-related projects.• Conducts GIS programming and system configuration as required.• Manages GIS projects, ensuring they align with project goals and timelines.• Organizes project meetings, sets schedules, and maintains progress reports.• Develops, updates, and manages GIS databases, including creating and editing data, performing quality control, and establishing digital standards for citywide GIS databases.• Converts data between GIS and other formats and produces various GIS products such as layers, shapefiles, custom maps, and web applications.• Uses handheld GPS devices for data collection and assists with GIS services during emergency activations at the Emergency Operations Center (EOC).• Provides training and support for GIS users and educates stakeholders on GIS capabilities.• Researches emerging GIS technologies and recommends new software or hardware purchases.• Prepares and processes forms, reports, charts, spreadsheets, project schedules, and other necessary documentation.• Communicates with internal departments, consultants, external agencies, and the public to exchange information and coordinate GIS-related activities.• Operates computers and other office equipment, utilizing GIS software and office productivity tools such as Microsoft Office.• Attends meetings and stays informed about trends and advancements in GIS.• Drives to various locations as needed to conduct work-related activities.• Assists with general clerical tasks, including printing maps, managing department schedules, and processing data requests.Communication Skills• Effectively interacts with supervisors, colleagues, stakeholders, and the public to facilitate project goals and resolve issues.• Delivers accurate and timely communication through verbal and written means.• Understands and follows complex instructions with minimal supervision.• Maintains professional relationships with coworkers, city officials, and external partners.
2026-04-15T18:38:44Z

Sr Electrical Design Engineer

Clearwater, FL
onsite
Permanent / Full Time
140000.00 - 150000.00 USD / Yearly
We are looking for a Sr Electrical Design Engineer to support advanced aerospace electronics development in Clearwater, Florida. This position focuses on circuit board design, troubleshooting, and verification for avionics-related products, with a strong emphasis on engineering rigor and compliance-driven development practices. The role combines hands-on technical analysis with documentation, test support, and collaboration across engineering, suppliers, and manufacturing teams. Responsibilities:• Develop analog and digital circuit board designs by interpreting technical requirements, selecting components, creating schematics, and supporting layout activities for aerospace applications.• Perform board-level analysis and simulation to confirm performance, functionality, and alignment with product design objectives.• Troubleshoot circuit board issues by isolating hardware faults, conducting root cause analysis, and recommending effective corrective actions.• Support system-level integration efforts to verify that assembled boards operate correctly within the intended avionics platform.• Review PCB layouts using industry-standard design tools such as Altium or Allegro and provide feedback to improve manufacturability and performance.• Partner with internal manufacturing teams to assist with production testing, resolve technical issues on the floor, and strengthen test readiness.• Create and maintain engineering documentation, including schematics, design records, and board-level test procedures.• Research replacement parts and alternate components when materials become obsolete, ensuring continued product support and compliance.• Contribute to structured development activities aligned with aerospace design assurance expectations, including DO-178C and DO-254 considerations.
2026-04-20T15:08:49Z

Desktop Support Analyst

Olive Branch, MS
onsite
Temporary / Contract
30.00 - 32.00 USD / Hourly
Robert Half Talent Solutions is seeking an experienced IT Support Specialist to support our client in the manufacturing industry. This role is highly hands-on and operationally critical, providing technical support to systems that directly impact warehouse and manufacturing operations.The position follows an overnight schedule of 10:30 PM to 7:00 AM, Friday through Tuesday, with Wednesday and Thursday off, and requires dependability and responsiveness in a production-driven setting.Key Responsibilities<ul><li>Provide hands-on support and configuration for RF scanners used in warehouse and logistics operations</li><li>Troubleshoot and maintain Zebra label printers and related peripherals</li><li>Perform system imaging, device deployments, and updates using SCCM and/or Intune</li><li>Diagnose and resolve network-related issues including DNS, DHCP, Telnet, and SSH</li><li>Administer Active Directory accounts, permissions, and group policies</li><li>Deliver Tier 1–2 technical support in a Microsoft 365 environment</li><li>Document processes, incidents, and resolutions to support operational continuity</li><li>Ensure minimal downtime for users supporting manufacturing and distribution workflows</li></ul>
2026-04-13T19:04:23Z

Infrastructure Engineer

Delray Beach, FL
remote
Temporary / Contract
- USD / Hourly
Design, setup and install VPNs, switches, firewalls, routers and wireless networks for City-wide, vendor and police use.Work with IT staff in the design, layout and installation of hardware and software for new networks and modifications to existing networks and analysis of departments' needs.Follow established problem resolution procedures in resolving software problems and apply corrective service to upgrade systems.Prepare and ensure accuracy of documentation (Procedures, troubleshooting, manuals, etc.)Run diagnostics, monitor systems and networks and determine and anticipate possible hardware problems and repairs. Follow established problem determination procedures in performing hardware problem analysis.Participate in resolving more difficult network problems and obtaining IT assistance when necessary.Evaluate software and tests new software; upgrades equipment and provides training to users. Perform product evaluations and make recommendations on replacing existing solutions or for new technology.Assist in supplying part numbers and cost estimates for computer and peripheral purchases.Assist in the acquisition of computers and peripheral devices.
2026-04-21T18:03:51Z

Infrastructure Engineer

Delray Beach, FL
remote
Temporary / Contract
- USD / Hourly
Design, setup and install VPNs, switches, firewalls, routers and wireless networks for City-wide, vendor and police use.Work with IT staff in the design, layout and installation of hardware and software for new networks and modifications to existing networks and analysis of departments' needs.Follow established problem resolution procedures in resolving software problems and apply corrective service to upgrade systems.Prepare and ensure accuracy of documentation (Procedures, troubleshooting, manuals, etc.)Run diagnostics, monitor systems and networks and determine and anticipate possible hardware problems and repairs. Follow established problem determination procedures in performing hardware problem analysis.Participate in resolving more difficult network problems and obtaining IT assistance when necessary.Evaluate software and tests new software; upgrades equipment and provides training to users. Perform product evaluations and make recommendations on replacing existing solutions or for new technology.Assist in supplying part numbers and cost estimates for computer and peripheral purchases.Assist in the acquisition of computers and peripheral devices.
2026-04-21T19:28:44Z

IT Manager/Director

Jacksonville, FL
onsite
Permanent / Full Time
- USD / Yearly
We are looking for an experienced IT Manager/Director to oversee deployment operations and lead a dedicated field team in Jacksonville, Florida. This role is critical in establishing operational standards, managing technical assets, and ensuring the successful rollout and scaling of specialized hardware systems. The ideal candidate will bring strong leadership skills, technical expertise, and a commitment to documentation and process improvement. Responsibilities: • Lead the planning and execution of deployment rollouts, including an initial 19-unit wave and future scaling efforts. • Develop and maintain configuration standards, comprehensive documentation, and quality control checklists for hardware systems. • Oversee asset management practices, including tracking serial numbers, warranty details, deployment history, and lifecycle statuses. • Supervise and guide the Senior Deployment Specialist and Tier 1/2 Support Technician to ensure team efficiency and development. • Manage field escalations, including remote access troubleshooting, device connectivity issues, and restart/recovery procedures. • Execute detailed installation procedures, encompassing OS imaging, application installation, device driver configuration, and system setup. • Create and refine support documentation and procedures to facilitate the scaling of operations toward 100 deployed units. • Ensure compliance with technical and operational standards in regulated environments such as healthcare. • Collaborate on continuous improvement initiatives to enhance deployment efficiency and reliability.
2026-04-22T15:13:51Z

IT Support Analyst

Jacksonville, FL
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems. Responsibilities:• Install, configure, and upgrade operating systems and business software• Set up and support computer hardware, monitors, network equipment, and peripherals• Troubleshoot and resolve hardware, software, email, network, and peripheral issues• Support users via centralized help desk and provide clear technical guidance• Document equipment repairs, installations, and removals• Train users on common business applications• Contribute to system planning, hardware/software recommendations, and procedures• Stay up to date on technology trends and make proactive suggestions• Maintain user confidentiality and adhere to company protocols
2026-04-03T14:38:42Z

IT Support | Desktop | Hardware Technician

Postville, IA
onsite
Temporary to Hire
- USD / Hourly
Our growing client is seeking a customer-focused Tier 1 Helpdesk Analyst to serve as the first point of contact for technical support across the organization. In this role, you’ll handle day-to-day user issues, triage and resolve tickets efficiently, and escalate more complex matters while gaining hands-on exposure to modern infrastructure, cloud, security, and networking technologies. This is an excellent opportunity for someone looking to build a strong IT foundation while working alongside experienced engineers in a collaborative environment. Key Responsibilities<ul><li>Provide first-line technical support for end users, including printer issues, login problems, screen/display issues, and general workstation troubleshooting</li><li>Manage and resolve helpdesk tickets across multiple systems, ensuring timely updates and resolution</li><li>Support core IT platforms including Active Directory, Azure, Microsoft 365, and telephony systems</li><li>Perform user and device support using Entra ID (Azure AD) and Intune, including access, device enrollment, and basic policy troubleshooting</li><li>Troubleshoot and support Windows desktops and Windows Server environments</li><li>Assist with routine infrastructure tasks such as system reboots, backups, and basic maintenance</li><li>Provide initial support or exposure to Hyper‑V environments and SQL maintenance tasks, escalating as needed</li><li>Identify, assign, and escalate security-related tickets to the appropriate teams</li><li>Support and escalate network-related issues involving Cisco switches and Fortinet firewalls</li><li>Document incidents, resolutions, and procedures to improve response efficiency and knowledge sharing</li></ul>
2026-04-15T13:23:44Z

Desktop Support Analyst

Wartburg, TN
onsite
Temporary / Contract
30.00 - 34.50 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Wartburg, Tennessee. In this long-term contract role, you will be responsible for providing comprehensive technical support, troubleshooting issues, and ensuring seamless connectivity for users. This position offers an excellent opportunity to work with cutting-edge technologies and contribute to maintaining efficient IT operations. Responsibilities: • Provide hands-on desktop support, including device management, software installations, and hardware troubleshooting. • Diagnose and resolve issues related to network connectivity, including LAN and WAN technologies. • Perform break-fix support for docking stations, PCs, and other hardware components. • Troubleshoot and resolve problems associated with Office 365 applications and services. • Manage and document tickets in the support system, ensuring timely resolution of user issues. • Utilize network monitoring tools to identify and address network performance or equipment issues. • Configure and maintain network hardware, including switches and infrastructure components. • Assist with desktop imaging and operating system installations to ensure systems are up-to-date. • Support Active Directory environments by managing user accounts and permissions. • Collaborate with team members to enhance IT processes and deliver superior user support.
2026-03-25T20:04:06Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Los Angeles, California. In this role, you will play a critical part in providing technical assistance to both in-office and remote staff, ensuring smooth operations across hardware, software, and systems. This position is ideal for someone with a strong problem-solving mindset and the ability to thrive in a fast-paced, high-volume environment. Responsibilities: • Diagnose and resolve technical issues related to systems, software, and hardware. • Deliver hands-on support to employees, both in-person and remotely, addressing a variety of technical needs. • Perform hardware maintenance, including repairs, replacements, and upkeep of equipment such as printers and toner. • Reinstall and configure software while managing access to hardware and software licenses. • Administer user accounts by handling password resets, setting up new accounts, decommissioning users, and implementing policies. • Manage and resolve tickets in ServiceDesk Plus, collaborating closely with the managing engineer and maintaining accurate documentation. • Provide technical support for tools such as Outlook, Zoom, and other end-user applications. • Address and resolve hardware-related issues for desktops, laptops, and printers. • Adapt to periods of increased ticket volume while maintaining efficiency and service quality.
2026-04-20T16:18:43Z

Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
30.40 - 35.20 USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience. Responsibilities: • Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization. • Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system. • Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure. • Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations. • Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery. • Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users. • Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks. • Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments. • Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants. • Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
2026-04-23T14:24:03Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
31.66 - 36.66 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to support a short-term Contract assignment in Boston, Massachusetts. This opportunity is focused on hands-on workstation removal, equipment handling, and organized packing rather than traditional end-user technical support. The ideal candidate is comfortable working on-site, following instructions carefully, and helping complete a large-scale office equipment breakdown efficiently and safely. Responsibilities: • Dismantle approximately 90 workstation setups, including monitors and related hardware, in preparation for removal and packing. • Sort, group, and pack equipment in an orderly manner so items can be tracked and moved without confusion. • Relocate monitors, peripheral devices, and other computer components from work areas and basement storage spaces. • Handle equipment carefully during teardown and transport to help prevent damage or loss. • Follow site directions, schedule expectations, and workplace guidelines while completing assigned tasks on location. • Assist with general technician-style labor associated with office equipment breakdown and physical movement of hardware.
2026-04-23T19:38:46Z

Desktop Support Analyst

Ankeny, IA
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Desktop Support Analyst to deliver reliable onsite technical assistance for end users in Moline, Illinois within the Financial Services industry. This Long-term Contract position is ideal for someone who is comfortable working in a Windows-based environment, supporting banking-related hardware, and providing clear, customer-focused communication. The person in this role will help keep end-user technology operational during validation activities, deployment efforts, and launch support while maintaining accurate documentation throughout the support process. Responsibilities: • Provide onsite desktop support for end users by diagnosing and resolving hardware, software, and access-related issues in a Windows 10 environment. • Prepare, configure, image, and deploy desktops and related devices to support user readiness for scheduled validation sessions and operational events. • Support banking equipment such as receipt printers, check scanners, driver license scanners, and other peripheral devices to ensure proper functionality. • Assist with device setup, testing, and readiness checks before key support events, helping users transition smoothly into production activities. • Respond to service desk tickets and technical requests with a strong focus on timely resolution, clear updates, and minimal disruption to frontline teams. • Participate in cutover and go-live support activities by providing hands-on troubleshooting and immediate end-user assistance as issues arise. • Document incidents, resolutions, device statuses, and recurring problems thoroughly to support tracking, follow-up, and knowledge sharing. • Use tools such as Active Directory and remote support utilities to manage user access and resolve desktop issues efficiently. • Provide post-deployment and post-launch support to stabilize the user environment and address outstanding technical concerns.
2026-04-23T16:58:47Z

Help Desk/Desktop Support Analyst

St. Paul, MN
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team. Responsibilities:• Provide tier 1 and tier 2 support for hardware and software issues, including troubleshooting and resolving technical problems.• Diagnose hardware issues and perform maintenance on Lenovo laptops, ensuring optimal functionality.• Set up new workstations, including hardware configuration and software installation.• Manage user accounts in Active Directory, including creating accounts, granting access, and ensuring proper permissions.• Configure and register mobile devices in Intune to ensure compliance and functionality.• Assist with new user onboarding by setting up devices and ensuring access to required systems.• Track and manage service tickets using ZenDesk, maintaining an average of 20-30 tickets per day.• Collaborate with team members to address complex technical issues and provide timely resolutions.• Ensure all technical support is delivered in accordance with company policies and best practices.
2026-04-16T12:28:45Z

Senior Desktop Support Analyst

Mesa, AZ
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a skilled Senior Desktop Support Analyst to join our team in Mesa, Arizona. In this long-term contract position, you will play a critical role in ensuring seamless IT support and troubleshooting for end-users. Your expertise and problem-solving skills will contribute to maintaining the efficiency and reliability of technical systems. Responsibilities:• Provide first-level support for technical issues, including diagnosing and resolving problems related to Windows and Active Directory.• Manage and respond to service desk tickets promptly, ensuring timely resolutions.• Perform basic troubleshooting for hardware, software, and network-related issues.• Assist users with Windows 10 configurations and updates to enhance system performance.• Maintain accurate documentation of support activities and solutions for future reference.• Conduct regular system checks to identify and address potential issues proactively.• Collaborate with other IT team members to escalate complex problems when necessary.• Deliver exceptional customer service by communicating effectively with users and addressing their concerns.• Ensure adherence to company policies and procedures while handling IT support tasks.• Stay updated on emerging technologies and best practices to enhance support capabilities.
2026-03-27T19:28:45Z

Help Desk/Desktop Support Analyst

Riverview, MI
onsite
Temporary to Hire
18.00 - 21.00 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Riverview, Michigan. In this Contract to permanent position, you will provide comprehensive technical support to end users, ensuring the smooth operation of computer systems, applications, and platforms. The ideal candidate will have a proactive approach to troubleshooting, strong communication skills, and a passion for delivering exceptional customer service. Responsibilities: • Provide technical support to end users by diagnosing and resolving hardware, software, and network issues. • Install, configure, and maintain workstations, peripheral devices, and network components. • Document and manage help desk tickets, ensuring timely resolution and accurate record-keeping. • Perform on-site analysis and resolution of IT issues, recommending and implementing effective solutions. • Apply software updates, patches, and upgrades as needed to maintain system functionality. • Support email systems, network connectivity, telecommunications, and peripheral equipment. • Assist with the deployment, monitoring, and maintenance of IT systems, including data backups and security standards. • Maintain an inventory of IT assets and ensure compliance with organizational IT policies. • Prepare and update documentation, following established operating procedures. • Participate in on-call rotations and work off-shift hours as required to meet project deadlines.
2026-04-16T17:48:50Z

Help Desk/Desktop Support Analyst

Fulton, MO
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst for a 6-month engagement with a client in Fulton, MO. In this role, you will provide Tier 1 IT support to end-users, handling a variety of technical issues in a manufacturing environment. This position offers an excellent opportunity to grow your skills while delivering exceptional service to both office personnel and operational teams. Responsibilities:• Diagnose and resolve technical issues involving PCs, printers, and other office hardware.• Provide support for Windows operating systems and Office 365 applications, ensuring smooth functionality.• Respond quickly and professionally to IT support requests, escalating complex problems when necessary.• Maintain accurate documentation of support requests, resolutions, and troubleshooting steps.• Deliver outstanding customer service with clear and effective communication.• Manage and resolve service desk tickets efficiently to minimize downtime.• Conduct basic troubleshooting for Active Directory and Windows 10 environments.• Assist in familiarizing users with IT tools and systems to enhance their productivity.• Collaborate with team members to ensure consistent support across departments.
2026-04-16T14:04:43Z

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