14 results for Client Services Representative in Methuen Town, MA

Senior Client Service Representative

Boston, MA
remote
Temporary
25.00 - 26.00 USD / Hourly
We are looking for an experienced Senior Client Service Representative to join our team in Boston, Massachusetts. In this long-term contract position, you will play a key role in delivering exceptional service to clients by resolving inquiries promptly and accurately. This opportunity includes a hybrid schedule requiring a minimum of three in-office days per week, with Tuesdays and Wednesdays fixed and one floating day. Responsibilities: • Address client inquiries efficiently and ensure resolutions meet high service standards. • Calculate daily net asset values (NAVs) and prepare month-end and year-end financial reports. • Generate and manage various internal and external reports with accuracy. • Utilize internal technology platforms to support client service operations effectively. • Investigate and resolve accounting discrepancies or issues on a daily basis. • Collaborate with teams to ensure timely completion of deliverables and uphold service quality. • Apply analytical skills to assess data workflows and solve problems. • Stay informed about corporate actions, equity, fixed income, and derivative investments. • Leverage tools like Excel, Bloomberg, and Reuters to enhance reporting and analysis. • Maintain focus and accuracy while working under tight deadlines.
2026-03-12T19:48:42Z

Client Services Representative

Sanford, ME
onsite
Permanent
49000.00 - 54000.00 USD / Yearly
We are looking for a dedicated Client Services Representative to join our team in Sanford, Maine. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries and needs are addressed efficiently and professionally. You will collaborate with various departments to deliver accurate quotes, process orders, and provide exceptional service that aligns with company standards. Responsibilities: • Serve as the main liaison between customers, sales representatives, and internal departments to ensure seamless communication and service delivery. • Process customer quotes, purchase orders, and warranties with accuracy and attention to detail. • Log and maintain call and data records in company systems, ensuring all customer interactions are documented. • Coordinate with engineering teams to provide clear answers and solutions to customer inquiries. • Resolve customer issues promptly, including warranty and non-warranty concerns, troubleshooting, and service incidents. • Maintain comprehensive knowledge of product features, benefits, and warranties to assist customers effectively. • Uphold the company's quality assurance and customer satisfaction programs to address complaints and improve service standards. • Ensure compliance with company policies, including time management and productivity benchmarks. • Utilize Lean tools and concepts to identify and eliminate inefficiencies, improving processes and customer satisfaction. • Perform additional duties as assigned by supervisors or managers to support team objectives.
2026-03-02T18:58:49Z

Customer Service Representative

Concord, NH
onsite
Temporary
18.00 - 19.00 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Concord, New Hampshire. This is a long-term contract position that offers an excellent opportunity to assist customers with their inquiries and provide outstanding service in the Utilities/Infrastructure industry. The role begins as an on-site position for 4-6 weeks and transitions to a hybrid schedule, with specific office and home-based workdays. Responsibilities: • Respond to inbound customer inquiries with attention to detail and in a timely manner. • Utilize CRM tools to manage customer interactions and maintain accurate records. • Assist customers with billing questions and resolve payment-related issues. • Provide detailed information about company services and address customer concerns. • Collaborate with team members to ensure seamless service delivery. • Adapt to schedule changes during emergencies, such as storm shifts. • Communicate effectively through phone and email to ensure customer satisfaction. • Handle complex customer issues with patience and problem-solving skills. • Follow company policies and procedures to meet service standards. • Participate in training sessions and stay updated on industry practices.
2026-03-10T17:08:46Z

Client Services Specialist

Boston, MA
onsite
Temporary
28.00 - 30.00 USD / Hourly
This position supports the Investment Consulting Services team with a blend of operational and administrative responsibilities. The role acts as a liaison with investment managers, vendors, custodians, and clients, handling client paperwork (brokerage accounts, agreements, trade authorizations), tracking and logging financial transactions, and coordinating compliance for client documentation. Additional duties include preparing tax packages, supporting client meetings, organizing financial documents, and facilitating communications between clients and staff. Key Qualifications & Experience to Target: Associate’s Degree or higher (Bachelor’s preferred but not required). Minimum 2 years of administrative support experience in a detail oriented services environment; prior experience in wealth management, investment, or tax/accounting firms is strongly preferred. Strong client service orientation, professionalism, and teamwork mindset. High attention to detail, process-orientation, and ability to manage transactional accuracy/compliance. Proven ability to manage multiple deadlines independently and proactively. Superior communication skills (both verbal and written) for working with internal and external stakeholders of varying seniority. Advanced proficiency in Microsoft Excel and PowerPoint. Solid experience with Teams, Word, and Outlook. Demonstrated experience tracking transactions, preparing or filing sensitive client documentation, and organizing meetings/materials. Comfort working in a fast-paced, high-accountability environment.
2026-03-12T15:28:44Z

Customer Service Rep

Acton, MA
onsite
Permanent
52000.00 - 60000.00 USD / Yearly
Essential Functions  Respond to all customer inquiries, questions, and RFQ’s  Develop system for following up on quotes to identify likelihood of order  Understand customers’ needs and communicate to production team to ensure satisfaction  Setup and host customer and vendor visits via video, and/or in person  Daily meeting with production manager, operations manager, engineering to review any open quotes and/or order fulfillment concerns  Enter quotes and sales orders into ERP system (ProfitKey®), ensuring accuracy  Maintain major sales analysis spreadsheets, open quote log, and any custom report as requested  Prepare weekly posts for social media sites (LinkedIn etc.)  Attend trade shows as requested (US Locations)  Maintain database integrity within ProfitKey® ERP Software  Maintain a database of current and potential customers with CRM  Review technical drawings for manufacturability with the support of engineering as needed  Prepare customer reports and access customer portals as needed. Education - Associate’s degree in business administration, applied science or engineering Experience Details - Manufacturing technical sales support and/or officer administrator role – 1 year preferred - Customer service experience - High working knowledge of Microsoft Excel, Outlook, TEAMS, and other Office suite applications
2026-02-17T13:43:43Z

Service Coordinator Specialist

Lowell, MA
onsite
Temporary
23.75 - 26.50 USD / Hourly
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction. Responsibilities: • Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication. • Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details. • Update and re-estimate contracts to reflect current labor rates and service needs. • Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks. • Resolve customer issues and secure agreement before renewal deadlines. • Maintain an organized list of customers and track annual renewal dates. • Identify opportunities to expand services or cross-sell products based on customer needs. • Collaborate with internal teams to improve service delivery and address customer concerns. • Provide regular updates during sales meetings regarding the status of renewals. • Conduct in-person meetings with customers as required to strengthen relationships and address needs.
2026-02-26T19:58:46Z

Contracts Administrator

Woburn, MA
onsite
Permanent
50000.00 - 70000.00 USD / Yearly
We are looking for a detail-oriented Contracts Administrator to join our team in Woburn, Massachusetts. You will play an essential role in supporting sales operations and ensuring the seamless handling of contracts and licensing processes. This is an on-site position, where collaboration and communication will be integral to your success. Responsibilities:• Process and manage daily sales orders with accuracy and efficiency.• Utilize internal systems to input, organize, and categorize sales data.• Prepare and review licensing documents and contracts to ensure compliance and accuracy.• Maintain organized records and ensure proper retention of group documentation.• Collaborate with sales representatives, software users, and purchasing departments to address inquiries and outstanding requests.• Provide support to Licensing & Contracts Associates and other team members when needed.• Handle additional tasks and assignments to assist the team in achieving operational goals.
2026-02-24T18:53:46Z

General Office Clerk

Needham, MA
onsite
Temporary
16.00 - 18.00 USD / Hourly
Robert Half's client in Wellesley MA is looking for a part-time Office Assistant to help their team on an ongoing basis! Responsibilities include:- Email/Phone correspondence- Greeting visitors- Direct foot traffic- Sorting mailings- Event support- Restocking refreshments- Other duties as assigned Start Date: Asap!Duration: ~6 months (could extend)Hours: 10 hrs per week (flexible) Work type: On-sitePay Rate: $17-$18 **If interested, APPLY now!
2026-03-13T20:13:44Z

Finance

Boston, MA
onsite
Permanent
85000.00 - 90000.00 USD / Yearly
Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.
2026-02-26T21:04:56Z

Receptionist

Cambridge, MA
onsite
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. In this role, you will act as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This is a long-term contract position offering an excellent opportunity to grow within a dynamic and supportive environment. Responsibilities: • Greet visitors and ensure proper check-in procedures are followed, including issuing visitor badges. • Serve as the primary contact for event guests, managing check-ins and providing assistance as needed. • Create and manage work orders to support operational needs. • Issue parking passes to visitors and employees in accordance with procedures. • Answer and direct calls using a multi-line phone system, ensuring clear and effective communication. • Organize and maintain files for easy access and retrieval. • Schedule and coordinate appointments to support business activities. • Handle email correspondence promptly and efficiently. • Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform administrative tasks effectively.
2026-03-12T18:04:03Z

Finance

Boston, MA
onsite
Permanent
130000.00 - 170000.00 USD / Yearly
Our client is hiring a senior finance professional to join a high-performing portfolio finance team supporting private equity, real assets, and private company investments. This role owns valuation, accounting, and reporting for complex private investments and works closely with investment, legal, tax, and compliance teams across the full transaction lifecycle. You’ll also contribute to portfolio-wide initiatives, process improvements, and technology-driven enhancements in a fast-paced, sophisticated investment environment.
2026-03-06T16:04:06Z

Receptionist

Concord, NH
onsite
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Concord, New Hampshire. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth daily operations and providing exceptional administrative support. This position offers an excellent opportunity to work in a dynamic environment and contribute to the overall efficiency of the office. Responsibilities: • Welcome guests, clients, and vendors with a friendly and detail-oriented demeanor, ensuring a positive experience. • Coordinate the scheduling and preparation of conference rooms for meetings and events. • Answer and manage incoming calls through a multi-line phone system, directing inquiries and taking detailed messages when necessary. • Maintain the reception area, ensuring it is clean, organized, and presentable at all times. • Provide administrative support, including filing, data entry, and handling correspondence. • Assist office staff with various tasks, ensuring seamless operations. • Safeguard confidential information and adhere to privacy protocols. • Handle inbound calls efficiently, offering assistance and transferring calls appropriately. • Collaborate with team members to address office needs and improve workflows.
2026-02-19T20:38:44Z

Finance

Boston, MA
onsite
Permanent
115000.00 - 150000.00 USD / Yearly
A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.
2026-02-26T21:04:56Z

Receptionist

Marlboro, MA
onsite
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented and organized Receptionist to join our team in Canonsburg, PA. This role involves providing essential administrative support and ensuring smooth daily operations by managing front desk responsibilities and interacting with clients and visitors. As a Long-term Contract position, this opportunity is ideal for someone who values consistency and enjoys creating a welcoming environment. Responsibilities:• Welcome and guide visitors, ensuring they feel comfortable and are directed to the appropriate individual or department.• Handle incoming and outgoing packages, coordinating deliveries and pickups with couriers.• Maintain detailed records of visitors and calls, and issue security passes or badges as needed.• Schedule and oversee the use of boardrooms, including ensuring equipment is ready for meetings.• Perform general administrative tasks such as typing, filing, photocopying, binding documents, and preparing mailings.• Answer and manage calls on a multi-line phone system, ensuring prompt and attentive communication.• Provide assistance with switchboard operations for phone systems handling 1-10 lines.• Address inbound calls efficiently, offering helpful responses or routing calls to the appropriate parties.
2026-03-10T19:18:46Z