We are looking for a skilled Desktop Support Analyst to join our team in Twinsburg, Ohio. In this long-term contract position, you will play a crucial role in providing technical support to sales teams and internal operations, ensuring smooth functionality of demo equipment and IT systems. This role offers an exciting opportunity to work hands-on with hardware, assist in live demo setups, and collaborate with a dynamic technical team.<br><br>Responsibilities:<br>• Configure and deploy demo workstations, hardware, and associated peripherals.<br>• Diagnose and resolve issues related to video cards and workstation performance.<br>• Establish and maintain connections between systems and internal networks.<br>• Provide support for VMware environments and internal server setups.<br>• Assist with specialized environments relevant to organizational needs.<br>• Deliver technical assistance to sales teams during live demonstrations.<br>• Organize and oversee the shipping and receiving of demo equipment.<br>• Travel up to 25% to support trade shows and other events.<br>• Work independently while contributing to a collaborative technical team.<br>• Ensure systems are fully operational and ready for peak usage periods.
We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
<p>In this role, you will focus on implementing and managing biometric fingerprint login capabilities for Windows 11 endpoints within an on-premises environment. Your expertise in Active Directory, endpoint security, and multi-factor authentication will be essential to successfully achieve project objectives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a centralized biometric fingerprint login system for Windows 11 endpoints.</p><p>• Configure Active Directory to support domain-joined devices with biometric authentication.</p><p>• Ensure seamless user access across multiple endpoints using biometric credentials.</p><p>• Design solutions that allow non-biometric users to log in with traditional methods while maintaining security.</p><p>• Establish centralized management for enabling and disabling biometric login capabilities.</p><p>• Troubleshoot and resolve conflicts related to two-factor authentication visibility across biometric and non-biometric devices.</p><p>• Evaluate and recommend solutions, including Windows Hello for Business or other non-Microsoft options, to meet project requirements.</p><p>• Maintain endpoint security and protection protocols throughout the implementation process.</p><p>• Collaborate with stakeholders to align biometric authentication solutions with business objectives.</p><p>• Document and communicate system configurations, processes, and recommendations effectively.</p>
