<p>Responsibilities:</p><p>• Lead the planning and execution of the organization's IT strategy to align with overall business objectives.</p><p>• Oversee deskside support teams to ensure prompt and effective resolution of technical issues.</p><p>• Manage hardware deployments and ensure seamless integration of new systems.</p><p>• Implement and maintain reliable backup technologies to safeguard critical data.</p><p>• Coordinate the use of Cisco technologies to enhance network performance and security.</p><p>• Drive the adoption of Azure DevOps and cloud-based AI solutions to improve operational efficiency.</p><p>• Monitor and optimize IT infrastructure to ensure high availability and performance.</p><p>• Collaborate with stakeholders to identify technology needs and deliver scalable solutions.</p><p>• Develop and enforce IT policies, procedures, and best practices across the organization.</p><p>• Lead and mentor a team of IT professionals to foster growth and innovation.</p>
<p>The Tier III Help Desk Technician provides advanced technical support for complex IT issues that cannot be resolved by Tier I or Tier II teams. This role involves troubleshooting critical problems, managing escalations, and working closely with system administrators and engineers to ensure optimal system performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the highest level of technical support for escalated IT issues.</li><li>Diagnose and resolve complex hardware, software, and network problems.</li><li>Collaborate with Tier I and Tier II teams to provide guidance and mentorship.</li><li>Perform root cause analysis and implement permanent solutions for recurring issues.</li><li>Configure, maintain, and troubleshoot servers, network devices, and enterprise applications.</li><li>Document solutions and create knowledge base articles for future reference.</li><li>Assist in system upgrades, migrations, and deployments.</li><li>Ensure compliance with security policies and best practices.</li><li>Participate in on-call rotation for critical incidents.</li></ul><p><br></p>
<p>We are seeking a DevOps Engineer to join a fast-paced, collaborative team focused on building scalable, secure, and automated infrastructure to support modern application development. This role is ideal for someone passionate about automation, cloud-native technologies, and continuous improvement.</p><p>Responsibilities</p><ul><li>Design, implement, and maintain CI/CD pipelines to support rapid and reliable software delivery.</li><li>Collaborate with development teams to containerize applications and deploy microservices across cloud environments.</li><li>Manage infrastructure as code using tools like Terraform, CloudFormation, or Pulumi.</li><li>Monitor system performance, availability, and security across environments.</li><li>Automate operational tasks and streamline deployment workflows.</li><li>Support cloud migration and modernization initiatives.</li><li>Troubleshoot and resolve issues across the development and production environments.</li><li>Champion DevOps best practices and mentor team members on tooling and processes.</li></ul><p><br></p>
<p>Overview</p><p>We are seeking a versatile and hands-on Systems Administrator capable of supporting a wide range of IT infrastructure needs—from Tier 1 troubleshooting to Tier 3 escalations. This role is fully onsite and requires a strong foundation in on‑prem systems, Microsoft technologies, virtualization, and network administration. The ideal candidate is proactive, customer‑focused, and experienced with managing and improving a hybrid IT environment that will continue evolving toward Azure cloud services.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide end‑to‑end IT support, resolving issues ranging from Tier 1 service desk requests to Tier 3 escalated infrastructure problems.</li><li>Administer, configure, and troubleshoot Active Directory, including GPO creation, policy management, OU structure, and permissions.</li><li>Manage and support Office 365 administration, including Exchange Online, Intune, device compliance, and SCCM endpoint management.</li><li>Maintain and optimize the on‑prem server environment, including domain controllers, file servers, and other critical infrastructure systems.</li><li>Support and administer VMware virtualization environments (deployment, maintenance, resource optimization, snapshots, storage, etc.).</li><li>Configure and troubleshoot Cisco Meraki networking equipment (firewalls, switches, wireless access points, VPN, etc.).</li><li>Assist with light Azure administration (approx. 3%), including user provisioning, conditional access, and basic cloud resource maintenance.</li><li>Monitor and manage system performance, patching, security updates, and backup operations.</li><li>Write and maintain documentation, SOPs, and knowledge base articles.</li><li>Collaborate with team members to drive improvements, ensure uptime, and support ongoing projects and migrations.</li><li>Participate in on‑call rotation or after‑hours work as needed for maintenance or emergencies.</li></ul><p><br></p><p><br></p>
<p>The Business Intelligence Developer is responsible for designing, developing, and maintaining BI solutions that transform data into actionable insights. This role involves working with data warehouses, reporting tools, and dashboards to support decision-making across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain BI solutions, including dashboards, reports, and data models.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical specifications.</li><li>Build and optimize data pipelines and ETL processes for data integration.</li><li>Ensure data accuracy, consistency, and security across BI systems.</li><li>Analyze large datasets to identify trends, patterns, and opportunities for business improvement.</li><li>Maintain and enhance data warehouses and reporting environments.</li><li>Provide technical support and training to end-users on BI tools and solutions.</li><li>Stay updated on BI technologies and recommend improvements.</li></ul><p><br></p>
<p>Key Responsibilities</p><ul><li>Design, develop, and maintain end-to-end data pipelines using Azure-native services</li><li>Build and manage ETL/ELT workflows for structured and unstructured data</li><li>Develop and optimize data solutions using:</li><li>Azure Data Factory</li><li>Azure Synapse Analytics</li><li>Azure Data Lake Storage (ADLS Gen2)</li><li>Azure Databricks</li><li>Ensure data quality, reliability, security, and performance</li><li>Collaborate with data scientists, analysts, and business stakeholders</li><li>Implement data modeling strategies for analytics and reporting</li><li>Monitor, troubleshoot, and optimize data pipelines and workflows</li><li>Apply best practices for data governance, security, and compliance</li><li>Automate data processes using Python, SQL, and Spark</li><li>Support CI/CD pipelines and infrastructure-as-code where applicable</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>*Must be located in Charlotte, NC or Memphis, TN to be considered*</strong></p><p><br></p><p>We are looking for a meticulous Production Artist with expertise in packaging to join our team on a long-term contract basis. This role involves ensuring the flawless execution of packaging and label designs while collaborating closely with design and production teams. Based in Memphis, Tennessee, this position offers an exciting opportunity to contribute to high-quality product outcomes with precision and creativity.</p><p><br></p><p>Responsibilities:</p><p>• Execute production tasks for packaging and labeling across private label products, manufactured items, cartons, and proprietary designs.</p><p>• Review and refine artwork to ensure it is production-ready with exceptional accuracy and quality.</p><p>• Organize and manage project files using company servers to maintain seamless workflows.</p><p>• Collaborate with design and production teams to brainstorm solutions and enhance project outcomes.</p><p>• Identify and communicate potential issues or questions to keep projects on schedule and error-free.</p><p>• Work independently after initial training, maintaining a high level of attention to detail in all assignments.</p><p>• Contribute to continuous improvement initiatives by suggesting enhancements to processes and designs.</p>
