<p>Responsibilities:</p><p><br></p><p>Answer 50–60 inbound payroll-related calls daily from employees.</p><p>Assist with questions regarding paychecks, direct deposit, taxes, deductions, timekeeping, and payroll policies.</p><p>Research and resolve payroll issues or route complex inquiries to the appropriate team.</p><p>Document interactions accurately in internal systems.</p><p>Navigate multiple software applications while assisting callers.</p><p>Provide exceptional customer service while maintaining confidentiality.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Previous call center/customer service experience is required.</p><p>Tech-savvy and comfortable learning and navigating multiple computer systems simultaneously.</p><p>Strong communication and problem-solving skills.</p><p>Ability to multitask in a fast-paced, high-volume call environment.</p><p>Basic knowledge of Microsoft Office and general computer proficiency.</p><p>Payroll experience is a plus but not required.</p><p><br></p><p>This is a great opportunity for someone who enjoys helping others, is highly organized, thrives in a fast-paced environment, and is comfortable using technology to provide an exceptional customer experience.</p>
We are looking for an experienced Payroll Supervisor/Manager to lead certified payroll operations for construction projects in Mississippi. This long-term contract position calls for someone who can manage complex prevailing wage payroll requirements, maintain strict compliance, and provide dependable oversight across the payroll process. The ideal candidate will bring strong leadership skills, sound analytical judgment, and a deep understanding of certified payroll reporting, contract interpretation, and invoice alignment.<br><br>Responsibilities:<br>• Direct certified payroll activities from initial setup through final submission for construction work governed by federal, state, and local prevailing wage rules.<br>• Examine contracts, bid packages, and labor compliance instructions to establish payroll requirements, reporting expectations, and project-specific configurations.<br>• Validate wage determinations, hourly rates, and fringe benefit treatment to ensure payroll calculations meet contractual and regulatory standards.<br>• Review payroll output and compliance reports generated through payroll systems, resolving discrepancies before filings or contractor invoicing are completed.<br>• Approve certified payroll submissions only after confirming accuracy, completeness, and consistency with labor classifications and project terms.<br>• Reconcile payroll records with contractor invoices and supporting documentation to confirm billed labor costs are properly supported.<br>• Serve as the internal resource on certified payroll practices, offering guidance to leadership and answering operational questions from staff and contractors.<br>• Lead, train, and mentor team members on prevailing wage requirements, certified payroll procedures, and quality control expectations.<br>• Support audit activity by organizing records, explaining payroll decisions, and providing documentation tied to compliance reviews.<br>• Identify opportunities to strengthen payroll workflows, improve reporting accuracy, and enhance ongoing compliance controls.
<p>We are helping one of our prestigious clients look for an experienced Accounts Payable Manager to oversee daily payment operations and help maintain a strong, well-controlled accounting environment in Memphis, Tennessee. This role is ideal for a hands-on leader who can guide a high-volume team, solve operational issues quickly, and keep payment activity accurate and on schedule. The position also contributes to process refinement, supplier support, and cross-functional initiatives that improve efficiency and accountability.</p><p><br></p><p>Responsibilities:</p><p>• Direct the day-to-day workflow of a high-volume accounts payable function, monitoring productivity, accuracy, and service levels across the team.</p><p>• Provide hands-on leadership by stepping into detailed transactional issues, clearing obstacles, and supporting the team during demanding processing periods.</p><p>• Respond to payment-related questions and escalations from internal partners and external suppliers, ensuring timely and effective resolution.</p><p>• Strengthen operational performance by identifying improvement opportunities, refining procedures, and reinforcing internal control standards.</p><p>• Work closely with vendor relations partners to address concerns early and reduce the risk of supplier disputes affecting the business.</p><p>• Review payment batches before release to confirm supporting documentation, proper approvals, and overall accuracy.</p><p>• Coordinate audit support activities by maintaining organized records and demonstrating compliance with established accounting controls.</p><p>• Coach and develop team members at different levels, setting expectations that promote ownership, consistency, and results.</p><p>• Participate in enterprise system design, testing, and stabilization efforts related to accounts payable processes as business initiatives require.</p>
<p>One of our prestigious client is looking for an experienced Accounts Payable Manager to lead a high-volume payables function for a manufacturing organization in Memphis, TN. This role is suited for a hands-on leader who can guide a sizable team, strengthen operational controls, and improve the efficiency and accuracy of end-to-end AP activities. The ideal candidate brings a strong accounting foundation, success in shared services environments, and the ability to drive process enhancements while supporting strong internal and supplier relationships.</p><p><br></p><p>Responsibilities:</p><p>• Direct the daily performance of a large accounts payable organization, including supervising team leaders and supporting the development of a department of more than 20 employees.</p><p>• Maintain adherence to company policies, financial controls, and compliance standards to ensure accurate and reliable payables operations.</p><p>• Foster a positive, accountable team environment that supports employee engagement, recognition, coaching, and long-term retention.</p><p>• Identify opportunities to streamline workflows, reduce manual effort, and improve processing speed through continuous improvement and automation initiatives.</p><p>• Work with business leaders to design and execute operational enhancements that strengthen the effectiveness of the accounts payable function.</p><p>• Ensure invoices, payment batches, ACH transactions, and related disbursement activities are processed accurately and within established timelines.</p><p>• Support a high-quality service experience by resolving issues quickly and promoting dependable, timely responses to internal stakeholders and suppliers.</p><p>• Partner with operations, purchasing, buyers, and cross-functional teams to address escalations, improve upstream processes, and build stronger vendor relationships.</p><p>• Contribute to implementation efforts and complex process changes affecting accounts payable, helping the team adapt while maintaining service levels.</p><p>• Oversee key accounting activities tied to accounts payable, including reconciliations, month-end close support, and control-focused review of transactions.</p>