3 results for Help Desk Analyst Iii in Memphis, TN

Help Desk/Desktop Support Analyst

Memphis, TN
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide expert technical assistance to operational teams in Memphis, Tennessee. This long-term contract position requires a proactive, detail-oriented individual with strong troubleshooting skills to ensure smooth workflow navigation and system functionality. You will play a key role in addressing technical issues, monitoring system performance, and reinforcing user training for optimal results. Responsibilities:• Deliver on-site technical support to users, assisting with login issues, workflow navigation, and system functionality.• Diagnose and resolve technical problems, escalating unresolved issues to the appropriate command center or leadership team.• Track and document system performance, identifying common user concerns and trends that require additional training.• Reinforce training efforts by guiding end users in adopting new workflows and best practices.• Actively participate in daily meetings, huddles, and updates to align with project objectives.• Communicate effectively with users to minimize disruptions and maintain a positive work environment.• Provide support during system go-live periods, ensuring smooth transitions and addressing immediate concerns.• Utilize tools like Active Directory and Microsoft Windows 10 for troubleshooting and resolving service desk tickets.
2026-03-06T00:00:00Z

Desktop Support Analyst

Olive Branch, MS
onsite
Contract / Temporary to Hire
30 - 32 USD / Hourly
Job Title: IT Support Specialist – Logistics & Manufacturing Location: Olive Branch Microsoft Schedule: 10:30PM-7:00PM Friday through Tuesday (Off Wednesday & Thursday) Employment Type: permanent / Contract / contract-to-permanent Environment: Microsoft 365 / SCCM / Intune Pay 32.00 Per hour Position Overview: We are seeking a highly skilled and dependable IT Support Specialist to provide hands-on technical support in a fast-paced logistics and manufacturing environment. The ideal candidate will have extensive experience with RF scanner configuration, Zebra label printer maintenance, and enterprise deployment tools such as SCCM or Intune. This role requires strong troubleshooting skills across networking, hardware, and software platforms, with a focus on maintaining uptime and operational efficiency. Key Responsibilities: Configure, deploy, and support RF scanners and Zebra label printers. Perform routine maintenance and troubleshooting of label printing systems. Use SCCM or Intune to manage device imaging, software deployments, and updates. Provide Tier 1–2 support for Windows-based systems in an O365 environment. Troubleshoot network connectivity issues including DNS, DHCP, Telnet, and SSH. Manage and maintain Active Directory user accounts and group policies. Collaborate with cross-functional teams to support manufacturing and logistics operations. Document technical procedures, configurations, and resolutions. Maintain high availability and responsiveness during scheduled workdays (Friday–Tuesday). Required Qualifications: 3+ years of IT support experience in a logistics or manufacturing setting. Proficiency with RF scanner configuration and Zebra printer support. Hands-on experience with SCCM or Intune for imaging and deployments. Strong understanding of Microsoft 365 and Windows OS environments. Solid knowledge of networking fundamentals: DNS, DHCP, Telnet, SSH. Experience with Active Directory administration. Excellent problem-solving and communication skills. Ability to work independently and manage multiple priorities. Flexible schedule with availability to work weekends and holidays as needed. Preferred Qualifications: Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate. Experience with scripting or automation tools (PowerShell, etc.). Familiarity with ITIL practices and service desk ticketing systems.
2026-03-04T00:00:00Z

Cybersecurity Analyst

Memphis, TN
onsite
Temporary
50 - 65 USD / Hourly
On behalf of our healthcare client, Robert Half Talent Solutions, Technology Division is seeking a Cybersecurity Analyst to support enterprise security operations across clinical, administrative, and patient‑facing systems. This is a highly visible role within a regulated environment where your work directly contributes to protecting patient data, maintaining system integrity, and supporting HIPAA‑driven compliance initiatives across the organization. The ideal professional enjoys investigative work, collaborative problem-solving, and strengthening the overall security posture of a complex healthcare environment. What You’ll Do:<ul><li>Monitor and analyze SIEM alerts using Splunk, Microsoft Sentinel, or IBM QRadar to identify indicators of compromise, suspicious activity, or emerging threats.</li><li>Investigate security incidents end‑to‑end, including evidence collection, log analysis, documentation, and escalation to senior analysts or incident response teams when necessary.</li><li>Contribute to ongoing HIPAA, NIST, and ISO 27001 compliance efforts, including documenting controls, validating security configurations, and supporting internal/external audits.</li><li>Maintain and review IAM controls, including provisioning, deprovisioning, privileged access reviews, MFA policies, and adherence to least‑privilege principles.</li><li>Assist with vulnerability management activities, including scanning, verifying remediation progress, patch validation, and collaborating with infrastructure teams on risk reduction.</li><li>Participate in security assessments, risk evaluations, and periodic control testing across applications, networks, and cloud platforms.</li><li>Support change management processes to ensure security considerations are incorporated into system upgrades, new implementations, and operational workflows.</li><li>Document incident findings, corrective actions, and recurring issues to support continuous improvement and reduce repeat vulnerabilities.</li><li>Collaborate with IT operations, networking, compliance, and application teams to maintain a secure ecosystem and promote best practices across departments.</li></ul>
2026-03-05T00:00:00Z