<p>We are looking for a dedicated Customer Service Representative to join our team in Memphis, Tennessee. In this role, you will provide financial services support while ensuring exceptional customer experiences. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide accurate financial service information.</p><p>• Resolve issues related to products and services with efficiency and professionalism.</p><p>• Maintain thorough records of customer interactions and transactions.</p><p>• Collaborate with internal teams to ensure customer satisfaction and seamless service delivery.</p><p>• Stay informed about policies, procedures, and industry updates.</p><p>• Assist customers in navigating financial tools and processes.</p><p>• Identify opportunities to improve service quality and recommend solutions.</p><p>• Ensure compliance with all regulatory requirements and company standards.</p><p>• Build strong relationships with customers to foster trust and loyalty.</p>
We are looking for an organized and detail-oriented Administrative Assistant to join our team in Memphis, Tennessee. In this Contract-to-permanent position, you will play a vital role in ensuring smooth office operations and providing excellent support to both staff and clients. This role is ideal for someone who thrives in a dynamic environment and has strong multitasking abilities.<br><br>Responsibilities:<br>• Manage incoming calls effectively, directing inquiries to the appropriate person or department.<br>• Perform accurate data entry tasks to maintain and update records efficiently.<br>• Provide administrative support to the office staff, including scheduling meetings and organizing files.<br>• Serve as the first point of contact for visitors, ensuring a welcoming and organized reception.<br>• Maintain office supplies by tracking inventory and placing orders when necessary.<br>• Assist with preparing reports, presentations, and correspondence as required.<br>• Collaborate with team members to ensure deadlines are met and workflows are optimized.<br>• Handle daily office tasks such as mail distribution and document scanning.<br>• Support special projects and assignments that contribute to overall office productivity.<br>• Uphold confidentiality and professionalism in handling sensitive information.
We are looking for a highly skilled Plant Cost Accountant to join our team at a manufacturing facility in Memphis, Tennessee. This role is integral to maintaining financial accuracy and efficiency, with a focus on fixed asset management, inventory reporting, and operational analysis. The ideal candidate will possess a strong background in cost accounting within a manufacturing environment and demonstrate exceptional analytical capabilities.<br><br>Responsibilities:<br>• Manage fixed assets by overseeing commissioning, decommissioning, and conducting audits to ensure accuracy and compliance.<br>• Coordinate capital expenditures, including processing invoices, maintaining project tracking systems, and capitalizing assets.<br>• Collect, analyze, and report inventory data, including daily transfers, packaging line variances, and weekly physical count reconciliations.<br>• Perform operational reviews by analyzing manual field data and comparing it with automated checkpoints to ensure data consistency.<br>• Support month-end close processes by preparing journal entries, reconciling accounts, and ensuring accuracy in the general ledger.<br>• Assist in the creation of manufacturing budgets, mid-year forecasts, year-end reviews, and audit requests.<br>• Track and forecast expenses through general ledger reviews to support management reporting.<br>• Contribute to longer-term raw material trend analysis and weekly rice reconciliations through cross-training and collaboration.<br>• Provide backup support for other accounting personnel as needed, ensuring seamless operations.<br>• Handle additional tasks as assigned by the Plant Accounting Supervisor or other management personnel.
<p>We are looking for a Customer Service oriented Payroll candidate who has some experience within a call center environment. </p><p><br></p><p>Responsibilities:</p><p>• Address payroll concerns and resolve issues raised by internal employees, ranging from entry-level staff to executives.</p><p>• Process and issue payments for employees whose salaries were not distributed correctly.</p><p>• Utilize provided scripts and follow escalation procedures for complex cases.</p><p>• Submit payment requests accurately and in compliance with company standards.</p><p>• Maintain strict confidentiality when handling sensitive payroll information.</p><p>• Navigate multiple software systems and screens to ensure efficient call handling.</p><p>• Deliver exceptional customer service while managing inquiries in a call center environment.</p><p>• Adhere to company protocols and procedures during training and daily operations.</p><p>• Collaborate with team members to improve workflows and address recurring issues.</p>
