<p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
We are looking for an experienced Customer Service Representative with a background in financial services to join our team in Memphis, Tennessee. The ideal candidate will have expertise in the banking industry and a proven ability to deliver exceptional customer experiences while handling financial inquiries.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding financial products and services with professionalism and accuracy.<br>• Assist clients in resolving issues related to banking transactions and account management.<br>• Analyze customer needs and provide tailored solutions to enhance satisfaction.<br>• Process and verify financial documentation in compliance with company policies.<br>• Maintain up-to-date knowledge of banking regulations and company offerings.<br>• Collaborate with team members to improve service delivery and achieve department goals.<br>• Handle escalated customer concerns with tact and effectiveness.<br>• Document customer interactions and resolutions in the system for record-keeping purposes.<br>• Provide recommendations to improve processes based on customer feedback and observations.
We are looking for a dedicated Medical Customer Service Representative to join our team in Cordova, Tennessee. In this role, you will serve as the first point of contact for patients, providing exceptional support and addressing their inquiries with attention to detail. This is a long-term contract position offering the opportunity to make a meaningful impact in a healthcare environment.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and resolving concerns in a timely and detail-oriented manner.<br>• Provide clear and accurate information about medical billing, appointments, and general procedures.<br>• Utilize basic medical terminology to communicate effectively with patients and healthcare professionals.<br>• Assist patients in navigating their billing statements and resolving payment-related issues.<br>• Maintain detailed and accurate records of patient interactions and follow-ups.<br>• Collaborate with internal teams to ensure seamless communication and patient satisfaction.<br>• Uphold a high level of customer service, ensuring every patient interaction is handled with care and empathy.<br>• Handle escalated calls with patience and attention to detail, ensuring concerns are resolved appropriately.
<p><strong>Essential Functions:</strong></p><ul><li>Act as a strategic leader in developing the BU's five-year strategic plan, annual budget, financial forecast, and modeling tools.</li><li>Monitor key performance indicators (KPIs) related to revenue, cost of goods sold (e.g., FOB costs, freight, duties), expenses, inventory, and capital expenditures for North America legal entities and sales to the North America market.</li><li>Prepare detailed monthly financial management reports, including actuals, variance analyses, and insights to guide BU leadership in decision-making.</li><li>Present financial performance and variance analyses to BU leadership during monthly reviews and recommend actionable strategies aligned with organizational goals.</li><li>Initiate improvements to streamline, standardize, and enhance current processes and data/information integration.</li><li>Collect, analyze, and reconcile financial data from various systems, providing accurate reports for decision-making, including variance analysis (e.g., Actual vs. Budget), profit walks, and price-volume analyses.</li><li>Support ad hoc strategic and operational projects across Corporate and BU cost centers as required.</li><li>Play a critical role in implementing Jedox projects and connecting data with the Group.</li><li>Collaborate with the Business Intelligence team to develop automated reports and dashboards using BI tools (Power BI, Tableau, Pyramid) and advanced Excel functions (e.g., xLookup, Power Query, VBA).</li><li>Assist with North America's integrated five-year strategic plan, budget, and performance evaluations.</li><li>Partner with the Director to support monthly group and senior management reviews.</li><li>Support FP& A team responsibilities, including ad hoc requests and potential within-team role rotations.</li></ul><p><strong>Travel Requirements:</strong></p><ul><li>National and international travel may occasionally be required for business needs - 20%.</li></ul><p><strong>Skills and Qualifications:</strong></p><ul><li>Advanced Microsoft Excel and PowerPoint skills.</li><li>Strong verbal and written communication, including effective presentation abilities.</li><li>Meticulous attention to detail, ensuring timely, accurate, and consistent output.</li><li>Exceptional time management, prioritization, and multitasking in tight deadlines.</li><li>Demonstrated ownership and a proactive, self-starter work ethic.</li><li>Logical reasoning and problem-solving aptitude.</li><li>Proficient with BI tools like Power BI, Tableau, and Pyramid.</li><li>Ability to handle sensitive and confidential matters professionally.</li><li>Capacity to collaborate constructively with cross-departmental teams.</li><li>Familiarity with systems like Microsoft Navision, SAP, Jedox, Hyperion Financial Management (HFM), or IBM TM1 is a plus.</li><li>Fluency in Mandarin is a plus.</li></ul><p><strong>Required Education and Experience:</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Statistics, Mathematics, or a related field.</li><li>CPA designation is preferred but not mandatory.</li><li>At least 5+ years of progressive experience in financial analysis.</li><li>Experience presenting to senior management is desirable.</li><li>Proficient in BI and ERP systems, particularly Power BI.</li></ul><p><br></p>
We are looking for a detail-oriented Inventory Clerk to join our team in Memphis, Tennessee. This is a Contract-to-permanent position ideal for someone who is organized and enjoys working in a retail environment. The role focuses on maintaining inventory accuracy and supporting stocking operations on the sales floor.<br><br>Responsibilities:<br>• Organize and restock inventory on the sales floor to ensure products are readily available for customers.<br>• Maintain accurate records of inventory levels and report discrepancies promptly.<br>• Assist in clerical tasks related to inventory management, including data entry and record keeping.<br>• Collaborate with team members to ensure efficient stocking and inventory processes.<br>• Monitor inventory movement and follow established protocols for receiving and stocking items.<br>• Conduct regular checks to ensure inventory is stored properly and complies with safety standards.<br>• Provide support during inventory audits and assist in resolving any identified issues.<br>• Work scheduled shifts from Wednesday through Saturday or Thursday through Sunday, up to 30 hours per week.<br>• Communicate effectively with the team and management to address inventory needs and challenges.
We are looking for a dedicated Full Charge Bookkeeper to manage comprehensive accounting tasks for a diverse client base. The ideal candidate will excel in financial management, preparation of tax forms, and collaboration with clients to ensure accurate and timely reporting. This position is based in Memphis, Tennessee, and offers an opportunity to work in a dynamic and client-focused environment.<br><br>Responsibilities:<br>• Handle bookkeeping duties for multiple clients, including recording financial transactions and reconciling accounts.<br>• Generate financial statements, reports, and other documentation for client evaluation.<br>• Prepare various state and local tax forms, such as tangible personal property schedules, business taxes, sales taxes, and 1099s.<br>• Support clients with budgeting, forecasting, and managing cash flow effectively.<br>• Collaborate with clients and team members to address accounting challenges and deliver customized solutions.<br>• Stay informed about current accounting principles, practices, and regulatory changes to ensure compliance.
<p>We are looking for an experienced Tax Senior to join our client's team in Cordova, Tennessee. This role focuses on managing multi-state sales and use tax compliance within the manufacturing industry. The ideal candidate will bring a strong background in corporate tax, research expertise, and familiarity with tax regulations in the southeastern, Atlantic, and Gulf Coast regions.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough research to ensure compliance with multi-state sales and use tax regulations, focusing on southeastern, Atlantic, and Gulf Coast states.</p><p>• Prepare and review corporate tax filings, including sales tax returns and annual income tax provisions.</p><p>• Collaborate closely with internal teams to address tax-related issues and ensure accurate reporting.</p><p>• Monitor changes in tax laws and regulations, providing strategic guidance for compliance.</p><p>• Manage audits and inquiries related to corporate sales and use tax.</p><p>• Analyze tax data to identify potential risks and opportunities for optimization.</p><p>• Support the implementation of efficient processes to streamline tax compliance within manufacturing operations.</p><p>• Provide expertise in multi-state tax matters to support business expansion and operational strategies.</p>
<p>We are looking for a dedicated Bilingual Receptionist to join our team on a long-term contract basis in Memphis, Tennessee. In this role, you will provide attentive and courteous assistance to visitors, including processing record requests. Your ability to communicate effectively in both English and Spanish will be essential in serving the community.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring a welcoming and attentive environment.</p><p>• Process record requests with accuracy and efficiency.</p><p>• Answer and manage multi-line phone systems, directing calls to the appropriate departments.</p><p>• Provide clear and effective communication in both English and Spanish to address visitor inquiries.</p><p>• Maintain organized records and documentation related to visitor interactions.</p><p>• Direct guests to the appropriate offices or resources based on their needs.</p><p>• Collaborate with team members to ensure smooth daily operations.</p><p>• Uphold confidentiality and handle sensitive information with discretion.</p><p>• Monitor and manage visitor flow to maintain an orderly environment.</p>
<p>We are looking for an experienced Tax Manager with a strong background in public accounting and corporate tax to join our client's team in Memphis, Tennessee. This role provides an exciting opportunity to manage complex tax operations, including federal and state audits, while contributing to the overall success of the organization. The ideal candidate will be detail-oriented, highly skilled in tax processes, and eager to work in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation and review of corporate tax returns, ensuring compliance with federal and state regulations.</p><p>• Manage annual income tax provision processes and provide accurate reporting.</p><p>• Conduct audits and liaise with government agencies to resolve tax-related matters.</p><p>• Collaborate with the team to cross-train on various tax functions, enhancing departmental versatility.</p><p>• Utilize CCH ProSystem Fx and CCH Sales Tax software for efficient tax preparation and compliance.</p><p>• Assist with entity formation and provide guidance on tax implications.</p><p>• Stay updated on federal tax laws and ensure the organization adheres to all requirements.</p><p>• Provide expertise in public accounting tax and audit processes, ensuring accuracy and efficiency.</p><p>• Support the development and implementation of strategies to optimize tax planning and minimize liabilities.</p><p>• Maintain thorough documentation of all tax-related activities and filings.</p>
