<p>Position Overview</p><p>We are seeking a Customer Service Representative to support sales‑related customer interactions, promotions, installations, and ongoing communications. This role is responsible for maintaining positive customer relationships, resolving inquiries and complaints in compliance with consumer regulations, and contributing to customer education and satisfaction initiatives.</p><p>The position operates within well‑defined procedures and guidelines and requires a solid understanding of standard customer service routines. The ideal candidate is organized, service‑oriented, and comfortable managing multiple communication channels and operational tools.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide customer support related to sales, promotions, installations, and communications</li><li>Ensure customer claims and complaints are handled fairly, efficiently, and in compliance with consumer laws</li><li>Maintain strong customer relationships through professional and timely communication</li><li>Monitor and manage shared email inboxes and respond to customer inquiries</li><li>Support operational systems and tools, including:</li><li>Web operations systems</li><li>Inventory tracking</li><li>Staffing or scheduling assistance</li><li>ARO Manager platform</li><li>Develop and support initiatives to proactively inform and educate customers</li><li>Review customer survey feedback and assist with continuous improvement plans</li><li>Follow established procedures while handling a variety of routine customer service tasks</li></ul>
<p>We are seeking a friendly, detail-oriented Retail/Customer Service Associate to support retail operations in a busy, open-concept retail environment. This role requires a balance of retail and customer-facing interaction, as you will be handling the area while guests are present on the sales floor.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide a superior retail experience to guests and handle all aspects of the sales floor</li><li>Maintain an organized and visually appealing retail space</li><li>Provide courteous customer service when interacting with guests</li></ul><p><br></p><p><strong>Schedule & Pay:</strong></p><ul><li>Off Tuesdays and another weekday (TBD), weekends are required</li><li>8:30 AM to 5:30 PM</li><li>$15/hour</li><li>Contract-to-hire opportunity</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous retail experience <strong><u>REQUIRED</u></strong></li><li>Strong customer service skills with a friendly, outgoing personality</li><li>Comfortable working in a fast-paced environment with high foot traffic</li><li>Ability to stand for extended periods</li><li>Reliable and punctual</li></ul><p>This is a great opportunity for someone who enjoys working around people while staying organized and hands-on with retail tasks</p>
We are looking for an experienced Supply Chain Manager to oversee demand planning, supply planning, and inventory management operations. This role is essential in ensuring seamless coordination between suppliers, production teams, and distribution centers to meet customer needs efficiently. Based in Memphis, Tennessee, this position offers an opportunity to lead strategic initiatives and optimize supply chain processes.<br><br>Responsibilities:<br>• Develop accurate demand forecasts in collaboration with business unit leaders to effectively anticipate customer requirements.<br>• Create and maintain rolling 12-month supplier forecasts aligned with warehouse production capacity.<br>• Manage supplier relationships and oversee material master data to ensure precise execution of supply chain processes.<br>• Coordinate purchase order execution, balancing customer demands with optimal inventory levels.<br>• Monitor supplier performance metrics, including past-due measurements and fill rates, while addressing bottlenecks proactively.<br>• Ensure timely product availability for new releases and evaluate freight options for cost-effective delivery.<br>• Establish stable delivery schedules with suppliers and traffic teams for distribution centers.<br>• Implement inventory analysis techniques to achieve budget targets and maintain optimal stock levels.<br>• Periodically review excess and obsolete inventories, collaborating with teams to develop actionable solutions.<br>• Track and improve supply chain performance metrics, reporting results to management and driving continuous improvement initiatives.