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3 results for Customer Service Manager in Memphis, TN

Customer Service Advisor

Memphis, TN
onsite
Temporary / Contract
25 - 26.5 USD / Hourly
We are looking for a Customer Service Specialist to support business clients through responsive communication, accurate order processing, and relationship-focused service in Memphis, Tennessee. This Long-term Contract opportunity is ideal for someone who enjoys balancing customer interaction with detail-oriented administrative work while helping ensure a smooth purchasing experience. The person in this role will act as a dependable point of contact for inquiries, coordinate order-related activity, and contribute to strong client satisfaction through consistent follow-through. Responsibilities:• Manage inbound and outbound customer communication by email and other channels, providing timely, clear updates and resolving routine questions.• Process customer orders with close attention to accuracy, ensuring entries are complete and aligned with client requests.• Support business-to-business account interactions by assisting customers with product, order, and service-related needs.• Maintain consistent communication with clients to confirm details, clarify requests, and help move orders through the workflow efficiently (Mostly over email and chat)• Work across internal teams, including sales and supply chain, to address service concerns, track open items, and deliver clear status updates to customers.• Document customer interactions, order activity, and follow-up steps to maintain organized and reliable account records.
2026-05-01T00:00:00Z

Guest Services Representative

Memphis, TN
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.
2026-05-08T00:00:00Z

Supply Chain Manager

Memphis, TN
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
We are looking for an experienced Supply Chain Manager to oversee demand planning, supply planning, and inventory management operations. This role is essential in ensuring seamless coordination between suppliers, production teams, and distribution centers to meet customer needs efficiently. Based in Memphis, Tennessee, this position offers an opportunity to lead strategic initiatives and optimize supply chain processes. Responsibilities: • Develop accurate demand forecasts in collaboration with business unit leaders to effectively anticipate customer requirements. • Create and maintain rolling 12-month supplier forecasts aligned with warehouse production capacity. • Manage supplier relationships and oversee material master data to ensure precise execution of supply chain processes. • Coordinate purchase order execution, balancing customer demands with optimal inventory levels. • Monitor supplier performance metrics, including past-due measurements and fill rates, while addressing bottlenecks proactively. • Ensure timely product availability for new releases and evaluate freight options for cost-effective delivery. • Establish stable delivery schedules with suppliers and traffic teams for distribution centers. • Implement inventory analysis techniques to achieve budget targets and maintain optimal stock levels. • Periodically review excess and obsolete inventories, collaborating with teams to develop actionable solutions. • Track and improve supply chain performance metrics, reporting results to management and driving continuous improvement initiatives.
2026-05-08T00:00:00Z