Add your latest resume to match with open positions.

5 results for Customer Service Manager in Memphis, TN

Customer service representative

Memphis, TN
onsite
Permanent
39000 - 40000 USD / Yearly
We are looking for a dedicated Customer Service Representative to join our team in Memphis, Tennessee. This role focuses on providing exceptional support to clients in the financial services sector, particularly within banking operations. The ideal candidate will bring strong communication skills and a commitment to delivering high-quality customer interactions. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Address customer concerns related to financial products and services, ensuring a high level of satisfaction. • Analyze account information and transactions to resolve discrepancies or provide detailed explanations. • Collaborate with internal departments to ensure customer issues are resolved efficiently. • Maintain accurate documentation of customer interactions and resolutions in the system. • Stay informed about company policies, procedures, and banking regulations to provide accurate information. • Assist clients in navigating financial tools and resources to meet their needs. • Identify opportunities to improve customer service processes and recommend solutions. • Uphold confidentiality standards while handling sensitive financial data.
2026-04-06T00:00:00Z

Customer Service Representative

Memphis, TN
onsite
Temporary
17.5 - 18 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Memphis, Tennessee. In this role, you will be responsible for assisting customers with inquiries, resolving complaints, and ensuring a positive experience with our products and services. This is a long-term contract position that offers an excellent opportunity to build your career in a dynamic and supportive environment. Responsibilities:• Respond to customer inquiries and provide accurate information about products and services.• Address and resolve customer complaints through activities such as exchanging merchandise, processing refunds, or updating account information.• Escalate unresolved issues to appropriate departments for further investigation and resolution.• Maintain detailed records of customer interactions, including inquiries, complaints, and follow-up actions.• Collaborate with team members to ensure consistent and effective customer support.• Utilize computer applications, such as Microsoft Outlook, to document and record client information accurately.• Conduct follow-up communication to ensure customer satisfaction and resolution of issues.• Support inbound and outbound call operations as needed to address customer concerns.• Stay informed about company policies and procedures to provide accurate and up-to-date assistance.• Assist in administrative tasks related to customer service, such as billing or claim administration.
2026-04-14T00:00:00Z

Account Manager

Collierville, TN
onsite
Contract / Temporary to Hire
21 - 24 USD / Hourly
Enter and manage customer orders accurately and efficiently Provide pricing, product availability, and alternative product options Serve as a primary contact for customer inquiries via multi-line phone system Identify and recommend opportunities for additional product sales Track and report order status, backorders, and expedited requests Generate order and shipment reports as needed Act as a liaison between the company and key clients, ensuring customer needs are met and expectations exceeded Maintain accurate documentation for client agreements and contracts Support electronic data integration (EDI) processes and troubleshoot discrepancies Collaborate with customer teams to coordinate shipping schedules, order adjustments, and delivery tracking Prepare and retrieve necessary shipping and billing documentation Address and resolve operational issues promptly Stay informed on client-specific process updates and requirements Provide assistance across Sales, Inside Sales, and Customer Service functions, including order management and returns processing Coordinate with warehouse staff for large-scale returns or special shipments Perform additional tasks as assigned by management
2026-04-07T00:00:00Z

Supply Chain Manager

Memphis, TN
onsite
Permanent
120000 - 140000 USD / Yearly
We are looking for an experienced Supply Chain Manager to oversee demand planning, supply planning, and inventory management operations. This role is essential in ensuring seamless coordination between suppliers, production teams, and distribution centers to meet customer needs efficiently. Based in Memphis, Tennessee, this position offers an opportunity to lead strategic initiatives and optimize supply chain processes. Responsibilities: • Develop accurate demand forecasts in collaboration with business unit leaders to effectively anticipate customer requirements. • Create and maintain rolling 12-month supplier forecasts aligned with warehouse production capacity. • Manage supplier relationships and oversee material master data to ensure precise execution of supply chain processes. • Coordinate purchase order execution, balancing customer demands with optimal inventory levels. • Monitor supplier performance metrics, including past-due measurements and fill rates, while addressing bottlenecks proactively. • Ensure timely product availability for new releases and evaluate freight options for cost-effective delivery. • Establish stable delivery schedules with suppliers and traffic teams for distribution centers. • Implement inventory analysis techniques to achieve budget targets and maintain optimal stock levels. • Periodically review excess and obsolete inventories, collaborating with teams to develop actionable solutions. • Track and improve supply chain performance metrics, reporting results to management and driving continuous improvement initiatives.
2026-04-07T00:00:00Z

Supply Chain Manager

Memphis, TN
onsite
Permanent
90000 - 110000 USD / Yearly
We are looking for a dedicated Supply Chain Manager to join our team in Memphis, Tennessee. In this role, you will oversee supply planning, inventory management, and cross-functional collaboration to ensure seamless production and distribution processes. You will play a pivotal role in optimizing supply chain performance while driving continuous improvement initiatives. Responsibilities: • Develop and implement short- and medium-term supply plans in alignment with demand forecasts. • Translate demand forecasts into actionable production and distribution plans. • Monitor capacity, material availability, and production constraints, addressing supply gaps and service risks as needed. • Prepare and present data, reports, and dashboards for monthly Supply Review meetings. • Conduct scenario analyses to balance supply and demand while tracking actions and decisions from review forums. • Manage inventory levels, safety stock, and coverage to support optimization initiatives and improve service levels. • Collaborate with teams across Demand Planning, Customer Service, Procurement, and Logistics to align on promotions, product launches, and volume changes. • Maintain supply planning data accuracy within designated systems and tools, ensuring planning parameters and BOMs are up-to-date. • Drive continuous improvement by identifying opportunities to enhance planning accuracy, efficiency, and documentation processes. • Participate in cross-functional improvement projects and digital initiatives to modernize supply chain operations.
2026-04-08T00:00:00Z