4 results for Customer Service Manager in Memphis, TN

Customer Service Representative

Arlington, TN
remote
Temporary
15 - 20 USD / Hourly
Position OverviewWe are seeking a Customer Service Representative to support sales‑related customer interactions, promotions, installations, and ongoing communications. This role is responsible for maintaining positive customer relationships, resolving inquiries and complaints in compliance with consumer regulations, and contributing to customer education and satisfaction initiatives.The position operates within well‑defined procedures and guidelines and requires a solid understanding of standard customer service routines. The ideal candidate is organized, service‑oriented, and comfortable managing multiple communication channels and operational tools. Key Responsibilities<ul><li>Provide customer support related to sales, promotions, installations, and communications</li><li>Ensure customer claims and complaints are handled fairly, efficiently, and in compliance with consumer laws</li><li>Maintain strong customer relationships through professional and timely communication</li><li>Monitor and manage shared email inboxes and respond to customer inquiries</li><li>Support operational systems and tools, including:</li><li>Web operations systems</li><li>Inventory tracking</li><li>Staffing or scheduling assistance</li><li>ARO Manager platform</li><li>Develop and support initiatives to proactively inform and educate customers</li><li>Review customer survey feedback and assist with continuous improvement plans</li><li>Follow established procedures while handling a variety of routine customer service tasks</li></ul>
2026-03-18T00:00:00Z

Retail/Customer Service Associate

Memphis, TN
onsite
Contract / Temporary to Hire
15 - 15 USD / Hourly
We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.
2026-03-27T00:00:00Z

Account Manager

Collierville, TN
onsite
Contract / Temporary to Hire
21 - 24 USD / Hourly
We are looking for a detail-oriented and proactive Account Manager to join our team in Collierville, Tennessee. In this Contract to permanent position, you will play a critical role in ensuring smooth sales operations, maintaining customer satisfaction, and supporting various sales-related tasks. This opportunity is ideal for someone with strong organizational skills and a passion for delivering exceptional service. Responsibilities:• Accurately process customer orders and ensure timely entry into the system.• Provide detailed product pricing, availability information, and competitor comparisons.• Identify opportunities to recommend additional products and enhance sales.• Manage and maintain contract documentation for national accounts.• Generate and analyze reports related to backorders, open orders, and shipping schedules.• Collaborate with customers to coordinate shipping schedules, material requirements, and order changes.• Resolve order discrepancies and address customer concerns promptly and effectively.• Support Inside Sales, Sales, and Customer Service teams by managing order-related tasks and updates.• Coordinate with warehouse teams to handle large return requests efficiently.• Perform additional responsibilities as assigned by the manager.
2026-03-13T00:00:00Z

Supply Chain Manager

Memphis, TN
onsite
Permanent
120000 - 140000 USD / Yearly
We are looking for an experienced Supply Chain Manager to oversee demand planning, supply planning, and inventory management operations. This role is essential in ensuring seamless coordination between suppliers, production teams, and distribution centers to meet customer needs efficiently. Based in Memphis, Tennessee, this position offers an opportunity to lead strategic initiatives and optimize supply chain processes. Responsibilities: • Develop accurate demand forecasts in collaboration with business unit leaders to effectively anticipate customer requirements. • Create and maintain rolling 12-month supplier forecasts aligned with warehouse production capacity. • Manage supplier relationships and oversee material master data to ensure precise execution of supply chain processes. • Coordinate purchase order execution, balancing customer demands with optimal inventory levels. • Monitor supplier performance metrics, including past-due measurements and fill rates, while addressing bottlenecks proactively. • Ensure timely product availability for new releases and evaluate freight options for cost-effective delivery. • Establish stable delivery schedules with suppliers and traffic teams for distribution centers. • Implement inventory analysis techniques to achieve budget targets and maintain optimal stock levels. • Periodically review excess and obsolete inventories, collaborating with teams to develop actionable solutions. • Track and improve supply chain performance metrics, reporting results to management and driving continuous improvement initiatives.
2026-03-27T00:00:00Z