We are looking for a skilled Customer Service Manager to lead and enhance our sales and customer support operations in Olive Branch, Mississippi. This role requires a proactive individual who can manage customer inquiries, oversee payment processes, and drive inside and outbound sales activities. Join our team to make a meaningful impact on client satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Manage customer inquiries with professionalism and ensure prompt resolution of issues to enhance client satisfaction.<br>• Oversee accounts receivable processes, including payment tracking and processing, to maintain accurate financial records.<br>• Lead inside sales efforts by identifying opportunities to upsell and cross-sell products and services.<br>• Conduct outbound sales activities to generate new leads and expand customer base.<br>• Supervise the customer service team to ensure consistent and high-quality support delivery.<br>• Collaborate with sales and marketing teams to develop strategies that improve sales performance.<br>• Monitor key performance indicators (KPIs) to evaluate team effectiveness and identify areas for improvement.<br>• Implement best practices to streamline customer service workflows and improve operational efficiency.<br>• Provide training and mentorship to team members to strengthen their skills and knowledge.<br>• Foster a positive and collaborative work environment that aligns with company values.
We are looking for a motivated Customer Service Representative to join our team in Memphis, Tennessee. This role is ideal for someone with a background in banking and a passion for delivering excellent financial services. You will play a vital part in handling customer inquiries and ensuring a seamless experience for our clients.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries regarding financial services.<br>• Assist clients with banking-related transactions and provide accurate information about products and services.<br>• Analyze and address customer concerns, ensuring resolution in a timely manner.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Collaborate with internal teams to address complex issues and enhance customer satisfaction.<br>• Provide guidance to customers on account management and financial options.<br>• Stay informed about industry regulations and company policies to deliver compliant services.<br>• Identify opportunities to improve processes and contribute to the overall efficiency of the department.<br>• Support customers in navigating financial systems and tools.<br>• Uphold a high standard of professionalism and empathy in all client interactions.
<p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
<p>The ACH Operations Analyst will be responsible for all duties associated with the daily functions and processing of the Deposit Operations, knowing ACH regulations and understanding the related impact on financial institutions.</p><p>Main Job Tasks and Responsibilities:</p><p>• ACH origination and compliance monitoring.</p><p>• Balance cash letter and bank cash daily.</p><p>• Collection items processing.</p><p>• Customer Service support.</p><p>• Ability to balance debit card activity.</p><p>• Monitoring all Deposit related retention and compliance.</p><p>• New deposit account opening and special item processing as needed.</p><p>• Online and mobile banking monitoring and support.</p><p>• Perform daily and monthly reconcilements.</p><p>• Process daily overdrafts based on the banker’s decision, and work through any adjustments or chargebacks.</p><p>• Process garnishments as directed by Legal/Compliance.</p><p>• Process Reg D Letters.</p><p>• Process Stops and ACH return items.</p><p>• Review and monitor of Deposit maintenance reports such as dormant accounts, large dollar items, etc.</p><p>• Settle the bank funds daily.</p><p>• Year-end processing and compliance.</p><p>• Maintain a working knowledge of all compliance regulations and ensure the bank adheres to said regulations.</p><p>• Assist Bank Operations and Branch Administration as needed and as directed by management.</p><p>• Additional responsibilities and duties as directed by Leadership.</p><p><br></p>
We are looking for a dedicated Guest Services Representative to join our team in Memphis, Tennessee. In this role, you will provide exceptional hospitality and support to visitors of the museum, ensuring they have a memorable experience while engaging with exhibits and learning about the Civil Rights era. This is a Contract to position offering an exciting opportunity to grow within a dynamic environment.<br><br>Responsibilities:<br>• Greet and welcome guests at the entrance and Box Office, providing a warm and friendly first impression.<br>• Offer detailed explanations of ongoing and rotating exhibits, sharing insights on the Civil Rights era to enhance visitors’ understanding.<br>• Monitor assigned stations throughout the museum, including entrances, hallways, and the theater, ensuring smooth visitor flow and answering any questions.<br>• Deliver brief presentations before and after theater viewings to provide context and enhance the guest experience.<br>• Assist with managing crowd flow and directing visitors to various areas of the museum.<br>• Respond to inquiries and provide accurate information about the museum exhibits and facilities.<br>• Maintain a high level of professionalism and customer service, meeting organizational sales and service objectives.<br>• Stand for extended periods as required, ensuring all assigned areas are adequately supervised.<br>• Collaborate with team members to uphold the museum’s standards for guest satisfaction and operational efficiency.<br>• Ensure the museum environment remains welcoming and accessible for all visitors.
We are looking for an experienced Logistics Manager to oversee and optimize transportation and supply chain operations in Memphis, Tennessee. This role is pivotal in ensuring efficient carrier management, performance monitoring, and process improvements, while aligning logistics strategies with organizational goals. The ideal candidate will bring strong leadership skills, technical expertise, and a commitment to driving operational excellence.<br><br>Responsibilities:<br>• Build and maintain strong relationships with carriers and service providers to ensure reliable delivery and transportation services.<br>• Monitor key performance indicators (KPIs) for logistics operations, identifying trends and implementing improvements.<br>• Develop and execute strategies to streamline logistics processes through automation and data-driven analysis.<br>• Lead the logistics team, fostering collaboration and resolving internal conflicts while ensuring compliance with HR policies.<br>• Manage and integrate transportation management systems and tracking technologies to enhance efficiency and visibility.<br>• Create and oversee budgets for logistics operations, identifying cost-saving opportunities without compromising service quality.<br>• Ensure compliance with transportation regulations, safety standards, and environmental requirements, while managing shipping documentation and customs paperwork.<br>• Assess potential risks and establish contingency plans to address disruptions in the supply chain.<br>• Collaborate with internal departments to align logistics strategies with broader business objectives.
<p>Overview</p><p>We are seeking a versatile and hands-on Systems Administrator capable of supporting a wide range of IT infrastructure needs—from Tier 1 troubleshooting to Tier 3 escalations. This role is fully onsite and requires a strong foundation in on‑prem systems, Microsoft technologies, virtualization, and network administration. The ideal candidate is proactive, customer‑focused, and experienced with managing and improving a hybrid IT environment that will continue evolving toward Azure cloud services.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide end‑to‑end IT support, resolving issues ranging from Tier 1 service desk requests to Tier 3 escalated infrastructure problems.</li><li>Administer, configure, and troubleshoot Active Directory, including GPO creation, policy management, OU structure, and permissions.</li><li>Manage and support Office 365 administration, including Exchange Online, Intune, device compliance, and SCCM endpoint management.</li><li>Maintain and optimize the on‑prem server environment, including domain controllers, file servers, and other critical infrastructure systems.</li><li>Support and administer VMware virtualization environments (deployment, maintenance, resource optimization, snapshots, storage, etc.).</li><li>Configure and troubleshoot Cisco Meraki networking equipment (firewalls, switches, wireless access points, VPN, etc.).</li><li>Assist with light Azure administration (approx. 3%), including user provisioning, conditional access, and basic cloud resource maintenance.</li><li>Monitor and manage system performance, patching, security updates, and backup operations.</li><li>Write and maintain documentation, SOPs, and knowledge base articles.</li><li>Collaborate with team members to drive improvements, ensure uptime, and support ongoing projects and migrations.</li><li>Participate in on‑call rotation or after‑hours work as needed for maintenance or emergencies.</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Demand Planner to join our team in Memphis, Tennessee. In this role, you will oversee inventory planning, purchasing, and management to ensure customer satisfaction and adherence to organizational standards. You will play a key part in analyzing supply chain data, optimizing inventory processes, and driving improvements to meet team goals and budgetary targets.</p><p><br></p><p>Responsibilities:</p><p>• Overall planning, purchasing, and monitoring of inventory levels to standards and customer demand within budgetary targets and team KPIs/goals/objectives.</p><p>• Monitor inventory levels across warehouses, reconcile stock discrepancies, and track customer service orders and freight.</p><p>• Evaluate demand flow requests and provide regular updates on order statuses, including past-due items, lead times, and fulfillment dates.</p><p>• Develop and report on key performance indicators such as inventory values, lead times, fill rates, and freight costs.</p><p>• Analyze sales forecasts and supply chain data to determine inventory needs and make purchasing decisions.</p><p>• Recommend process enhancements and implement best practices to improve inventory management and reporting.</p><p>• Manage excess inventory by tracking, measuring, and coordinating disposal when necessary.</p><p>• Collaborate with internal teams to address inventory challenges, communicate updates, and plan product packaging and purchasing strategies.</p><p>• Assess freight options to achieve optimal cost-benefit balance during supplier replenishment cycles.</p><p>• Assist with pricing updates, product launches, and data management related to inventory planning and reporting.</p><p>• Participate in special projects focused on distribution flow improvements, new customer rollouts, and freight cost reductions.</p>
<p>We are looking for an organized and detail-oriented Administrative Assistant to support our team in Cordova, Tennessee. In this seasonal contract role, you will play a key part in ensuring smooth daily operations by managing client communication, maintaining documentation, and handling scheduling tasks. This position requires a proactive individual who thrives in a fast-paced environment and brings strong attention to detail to every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Manage communication with clients, including collecting necessary documentation and responding to inquiries with attention to detail.</p><p>• Organize and maintain client files to ensure accurate record-keeping and easy access.</p><p>• Perform data entry tasks to verify and update client information with precision.</p><p>• Collaborate with tax preparers and administrative staff to streamline workflows and meet deadlines.</p><p>• Schedule client appointments and coordinate team calendars to optimize efficiency.</p><p>• Handle routine office tasks like scanning, filing, and organizing paperwork.</p><p>• Assist in maintaining structured processes that support the team during busy periods.</p><p>• Ensure high-quality service delivery by proactively addressing administrative needs.</p><p>• Support the team’s efforts to meet service standards and seasonal requirements.</p>
<p>We are helping our priority client who is looking for an experienced HR Director to oversee and enhance human resources operations across multiple sites for a large organization in Memphis, Tennessee. This role requires a strategic leader who can drive organizational development, ensure compliance, and implement effective HR policies. The ideal candidate will be adept at managing employee relations, recruitment, and benefits administration while fostering a positive and productive workplace environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute HR strategies that align with organizational goals and support business growth.</p><p>• Manage recruitment processes to attract, select, and retain top talent across multiple locations.</p><p>• Oversee benefits administration, ensuring employees have access to competitive and effective programs.</p><p>• Lead initiatives for organizational development, including workforce planning and employee engagement.</p><p>• Ensure compliance with employment laws and regulations, maintaining up-to-date HR policies and practices.</p><p>• Handle employee relations, addressing concerns and resolving conflicts to promote a harmonious work environment.</p><p>• Administer compensation and benefits programs, ensuring equity and competitive offerings.</p><p>• Provide guidance to leadership teams on HR best practices and strategic decision-making.</p><p>• Monitor HR metrics and analyze data to improve processes and drive efficiency.</p><p>• Train and mentor HR staff to enhance their skills and support their detail-oriented growth.</p>
<p>We our looking for a dynamic Tax Manager with a strong background in public accounting and corporate tax to join our client's team in Memphis, Tennessee. This role provides an exciting opportunity to not only manage complex tax operations, including federal and state audits, while contributing to the overall success of the organization but also fast track to Partner. The ideal candidate will be detail-oriented, highly skilled in tax processes, and eager to work in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation and review of corporate tax returns, ensuring compliance with federal and state regulations.</p><p>• Manage annual income tax provision processes and provide accurate reporting.</p><p>• Conduct audits and liaise with government agencies to resolve tax-related matters.</p><p>• Collaborate with the team to cross-train on various tax functions, enhancing departmental versatility.</p><p>• Utilize CCH ProSystem Fx and CCH Sales Tax software for efficient tax preparation and compliance.</p><p>• Assist with entity formation and provide guidance on tax implications.</p><p>• Stay updated on federal tax laws and ensure the organization adheres to all requirements.</p><p>• Provide expertise in public accounting tax and audit processes, ensuring accuracy and efficiency.</p><p>• Support the development and implementation of strategies to optimize tax planning and minimize liabilities.</p><p>• Maintain thorough documentation of all tax-related activities and filings.</p>
<p>We are looking for a highly organized and customer-focused Front Desk Coordinator to join our team in Memphis, Tennessee. In this role, you will serve as the first point of contact for clients and visitors, ensuring smooth communication and efficient operations. This is a long-term contract to hire position that offers an excellent opportunity to contribute to the success of a dynamic workplace.</p><p><br></p><p>Responsibilities:</p><p>• Professionally handle incoming calls and direct them to the appropriate personnel.</p><p>• Manage client intake processes and maintain accurate records.</p><p>• Perform data entry tasks with a high degree of accuracy and attention to detail.</p><p>• Provide front office support, ensuring a welcoming and organized environment.</p><p>• Coordinate schedules and appointments to optimize workflow.</p><p>• Assist with administrative tasks and document management.</p><p>• Collaborate with team members to address client inquiries and resolve issues.</p><p>• Maintain an organized workspace and ensure front desk supplies are stocked.</p>
Tax Associate to assist Accountants with seasonal tax returns<br><br>As a Seasonal Tax Preparer, you will be responsible for preparing and reviewing individual, business, and trust tax returns in compliance with federal, state, and local regulations. You'll assist clients in organizing their financial information, ensure the accuracy of all tax documents, and provide clear guidance on tax liabilities and potential refunds. Staying up to date with changes in tax laws is essential to maintaining compliance, and you'll work closely with both clients and internal wealth management teams to align tax strategies with overall financial goals, delivering a seamless and client-focused experience.<br><br><br>Qualifications -<br>● Experience as a tax preparer with 2+ years of experience in tax return<br>preparation.<br>● Proficiency in tax software and tools (e.g., Drake, TurboTax).<br>● Familiarity with current IRS regulations and tax filing procedures.<br>● Strong attention to detail and organizational skills.<br>● Excellent communication and client service skills.<br>● Ability to work efficiently & effectively in a fast-paced, deadline-driven<br>environment.
<p>Our client is seeking an experienced <strong>Corporate Controller</strong> to lead global accounting operations and oversee financial reporting across multiple business units and international locations. This is a high-impact leadership role responsible for ensuring the integrity, accuracy, and compliance of financial information while driving continuous improvement across the finance function.</p><p>If you are a hands-on accounting leader with multinational experience and a passion for building strong financial infrastructure, this role offers a significant opportunity to shape and elevate a growing organization.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>As Corporate Controller, you will:</p><p><br></p><p><strong>Financial Leadership & Reporting</strong></p><ul><li>Oversee global accounting operations including GL, AP, AR, payroll, fixed assets, and consolidations.</li><li>Ensure timely, accurate monthly, quarterly, and annual financial statements in accordance with GAAP.</li><li>Lead the financial close process and maintain integrity of consolidated financial reporting.</li></ul><p><strong>Compliance & Internal Controls</strong></p><ul><li>Develop, implement, and maintain strong internal controls to safeguard assets and ensure compliance.</li><li>Manage foreign currency transactions and translation processes across international entities.</li><li>Coordinate annual external audits and oversee tax compliance with advisors.</li></ul><p><strong>Cross-Functional & Strategic Support</strong></p><ul><li>Support the CEO and executive team with budgeting, forecasting, and strategic planning.</li><li>Partner with global finance teams to ensure consistent application of accounting policies.</li><li>Lead process improvements, system enhancements, and automation initiatives.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Build, mentor, and develop a high-performing accounting team aligned with company growth and goals.</li></ul><p><strong>What We’re Looking For</strong></p><p><br></p><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field (Master’s preferred).</li><li>8–10+ years of progressive accounting/finance experience, including 3+ years in a leadership role.</li><li>Experience in a private, multinational organization is <strong>required</strong>.</li><li>Strong technical knowledge of GAAP and foreign currency accounting.</li><li>Proven experience with multi-entity consolidations.</li><li>ERP system experience (NetSuite, SAP, Microsoft Dynamics 365, etc.).</li><li>Strong analytical, communication, and problem-solving skills.</li></ul><p><strong>Preferred Attributes:</strong></p><ul><li>CPA certification preferred.</li><li>Hands-on, proactive leadership style.</li><li>Ability to collaborate across departments and global sites.</li><li>High ethical standards and commitment to accuracy.</li></ul><p> <strong>Why This Opportunity Stands Out</strong></p><ul><li> High-impact leadership role</li><li> Influence global financial operations</li><li> Be part of a growing, international organization</li><li> Build and scale a high-performing accounting team</li><li> Opportunity to shape the future of the finance function</li></ul>
<p>My client is seeking an experienced <strong>Payroll Manager </strong>to oversee and lead all payroll operations within the organization. This pivotal role requires ensuring the accurate and timely processing of employee compensation while maintaining compliance with federal, state, and local regulations. The ideal candidate will possess in-depth knowledge of payroll systems, tax laws, and team leadership, enabling the optimization of payroll procedures to support organizational objectives.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage the end-to-end payroll process, including data collection, calculations, and timely distribution of employee wages, salaries, bonuses, and other compensation.</li><li>Oversee employee deductions for taxes, benefits, garnishments, and other withholdings to ensure accuracy.</li><li>Collaborate with Talent Acquisition and HR teams to process new hires, terminations, promotions, and other changes in employee status within the payroll system.</li><li>Partner with HR and Finance departments to facilitate seamless integration of payroll data across systems.</li><li>Ensure compliance with federal, state, and local payroll laws, tax regulations, and labor policies.</li><li>Prepare and submit mandatory payroll reports, including tax filings and benefit deduction summaries.</li><li>Maintain and manage payroll software, safeguarding data security and integrity.</li><li>Identify opportunities for payroll system and procedural improvements and implement them.</li><li>Research, address, and resolve payroll discrepancies and system-related issues in a timely manner.</li><li>Lead, mentor, and evaluate payroll team members, fostering professional growth and development.</li></ul><p><br></p>
<p>Our client in the manufacturing industry is looking for a skilled FP& A Analyst to join their team. This role is integral in providing accurate financial insights and tools to support budgeting, forecasting, and decision-making processes. The ideal candidate will collaborate closely with accounting and operations teams to ensure the organization's financial goals are met effectively.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain financial models and budgets that adapt to changing business needs.</p><p>• Collaborate with operations teams to ensure accurate reporting of costs and inventory data.</p><p>• Develop comprehensive budgets and forecasts that align with organizational objectives.</p><p>• Identify cost drivers and create meaningful metrics to guide strategic decisions.</p><p>• Analyze variances and communicate their impact on business performance to relevant teams.</p><p>• Establish and maintain internal controls to ensure financial records are accurate and complete.</p><p>• Prepare detailed reports and relevant data for management and auditors.</p><p>• Implement process improvements to boost efficiency across financial operations.</p><p>• Support special projects and initiatives as required.</p>
We are in search of a Sr. Accountant to join our team in the Finance & Accounting industry, located in Memphis, Tennessee, 38120, United States. The Sr. Accountant will oversee the month-end close process for designated operating areas, ensuring financial accuracy and compliance with internal policies and procedures. This role will also involve account reconciliations, journal entry postings, financial analysis, and other assigned projects.<br><br>Responsibilities:<br><br>• Oversee the month-end close process for designated operating areas, ensuring accuracy and compliance with internal policies<br>• Prepare and record journal entries on a monthly basis<br>• Carry out detailed account reconciliations<br>• Analyze revenue and expense variances to ensure the accuracy and completeness of accounting entries<br>• Generate management reports utilizing financial and statistical data<br>• Ensure adherence to GAAP and internal policies and procedures<br>• Provide assistance to internal and external auditors<br>• Participate in budgeting and forecasting activities<br>• Undertake various projects as requested<br>• Offer support to customers and internal stakeholders with revenue and accounting inquiries<br>• Drive process improvements to streamline operations.
