5 Results for Customer Service Manager Jobs in Memphis, TN

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Customer Service Representative

Memphis, TN
onsite
Temporary / Contract
18 - 19 USD / Hourly
Our client is seeking Customer Service/Service Desk Representatives to support a fast-paced team responsible for coordinating travel and scheduling needs for pilots around the world. This role is ideal for someone who enjoys customer service, problem-solving, and working in a dynamic environment where priorities can change quickly.The Flight Service Desk works closely with pilots, hotels, ground transportation providers, and internal teams to ensure travel arrangements are coordinated accurately and efficiently.What You’ll Do:<ul><li>Coordinate hotel accommodations and ground transportation for pilots</li><li>Make travel arrangements and handle day-of or last-minute changes</li><li>Communicate directly with hotels, transportation providers, and other vendors</li><li>Respond to unexpected changes related to aircraft maintenance, pilot illness, schedule changes, and other operational needs</li><li>Make phone calls to confirm reservations and arrangements</li><li>Monitor and manage incoming requests through a team queue</li><li>Prioritize time-sensitive requests while maintaining accuracy and quality</li><li>Communicate closely with team members through Microsoft Teams</li><li>Provide excellent customer service in a fast-paced, operational environment</li></ul>Schedule & Training<ul><li>Day Shift: Starting at 6:00 AM</li><li>Night Shift: Starting at 6:00 PM</li><li>8-hour shifts</li><li>Some weekend shifts are required</li></ul>
2026-10-02T00:00:00Z

Guest Services Representative

Memphis, TN
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.
2026-09-28T00:00:00Z

Guest Services Representative

Memphis, TN
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.
2026-09-28T00:00:00Z

Sales Account Manager

Memphis, TN
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are partnering with a rapidly growing international company who is looking for a Sales Account Manager to drive revenue growth and strengthen customer partnerships across assigned territories in Memphis, Tennessee. This role focuses on expanding existing business, identifying new opportunities, and collaborating with internal teams to deliver responsive solutions for customers in the aviation sector. The ideal candidate brings a strong commercial mindset, analytical sales skills, and the ability to build credibility with key accounts while supporting long-term business objectives. Responsibilities:• Build and expand relationships with designated customers, developing account plans that support revenue growth and long-term retention.• Identify new business opportunities within existing accounts and targeted markets, then convert those opportunities into measurable sales results.• Partner with internal sales and support teams to align regional activities with broader commercial goals and customer needs.• Prepare recurring sales analyses and performance updates that highlight revenue trends, pipeline health, and areas for market expansion.• Meet directly with customers to understand decision-making structures, present solutions, and advance commercial discussions.• Create and carry out quarterly travel plans, conduct on-site customer visits, and document outcomes through detailed trip summaries.• Represent the company at industry conferences and trade events to strengthen market presence and generate leads with relevant experience.• Maintain awareness of competitor offerings, market conditions, and customer demand to support informed sales strategies and ethical competitive positioning.• Provide responsive support for urgent aircraft-on-ground requests and other time-sensitive customer requirements when needed.
2026-09-30T00:00:00Z

Account Manager

Collierville, TN
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for a detail-oriented Account Manager to join our team in Collierville, Tennessee in a contract capacity with the potential to become permanent. This role supports key customer accounts by overseeing order activity, resolving service issues, and helping clients receive timely, accurate information. The ideal candidate brings strong sales support experience, communicates effectively across departments, and takes a proactive approach to meeting customer expectations. Responsibilities: • Manage customer purchase orders from entry through completion, ensuring all details are recorded correctly and processed on time. • Provide clients with accurate information regarding pricing, item availability, and suitable substitute products when needed. • Identify opportunities to expand existing account activity by recommending additional products that align with customer needs. • Monitor open orders, delayed items, and urgent requests while keeping customers informed of progress and expected timelines. • Produce order-related and shipping reports to support account activity, internal planning, and customer updates. • Serve as a primary point of contact for assigned clients, coordinating with internal teams to deliver responsive and reliable service. • Maintain organized records for customer agreements, billing support documents, and other account-related files. • Support electronic data interchange activity by reviewing transaction issues, resolving discrepancies, and helping ensure smooth order flow. • Partner with customer teams and warehouse personnel to manage shipping schedules, delivery changes, returns, and special handling requests. • Address operational concerns quickly and assist across sales support and customer service functions as business needs require.
2026-09-15T00:00:00Z

5 results for Customer Service Manager in Memphis, TN