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1 result for Customer Service Manager in Memphis, TN

Account Manager

Collierville, TN
onsite
Temporary to Hire
21 - 24 USD / Hourly
We are looking for an Account Manager to join our team in Collierville, Tennessee in a contract capacity with the potential for a permanent role. This role supports customer accounts through responsive order coordination, pricing assistance, and cross-functional communication to keep business moving smoothly. The ideal candidate is organized, client-focused, and comfortable managing post-sales activity while working closely with sales, customer service, and warehouse teams. Responsibilities: • Manage customer purchase orders from receipt through completion, ensuring entries are accurate and processed on time. • Provide clients with current pricing details, product availability updates, and suitable substitute options when needed. • Recognize opportunities to expand account value by suggesting additional products that align with customer needs. • Monitor open orders, expedited requests, and backordered items, then communicate status updates to internal teams and customers. • Prepare reports related to orders, shipments, and account activity to support daily operations and customer follow-up. • Serve as a primary point of contact for assigned clients, helping resolve concerns and maintaining strong working relationships. • Maintain organized records for customer agreements, order documentation, shipping paperwork, and billing support materials. • Support electronic data interchange activities by reviewing transactions, resolving discrepancies, and coordinating corrections as needed. • Partner with customer contacts and warehouse personnel to coordinate shipping timelines, delivery tracking, returns, and special handling requests. • Assist across sales support and customer service functions, including order adjustments, returns processing, and other duties assigned by leadership.
2026-07-14T00:00:00Z