We are looking for a skilled Customer Service Manager to lead and enhance our sales and customer support operations in Olive Branch, Mississippi. This role requires a proactive individual who can manage customer inquiries, oversee payment processes, and drive inside and outbound sales activities. Join our team to make a meaningful impact on client satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Manage customer inquiries with professionalism and ensure prompt resolution of issues to enhance client satisfaction.<br>• Oversee accounts receivable processes, including payment tracking and processing, to maintain accurate financial records.<br>• Lead inside sales efforts by identifying opportunities to upsell and cross-sell products and services.<br>• Conduct outbound sales activities to generate new leads and expand customer base.<br>• Supervise the customer service team to ensure consistent and high-quality support delivery.<br>• Collaborate with sales and marketing teams to develop strategies that improve sales performance.<br>• Monitor key performance indicators (KPIs) to evaluate team effectiveness and identify areas for improvement.<br>• Implement best practices to streamline customer service workflows and improve operational efficiency.<br>• Provide training and mentorship to team members to strengthen their skills and knowledge.<br>• Foster a positive and collaborative work environment that aligns with company values.
<p>We are looking for a highly organized and customer-focused Front Desk Coordinator to join our team in Memphis, Tennessee. In this role, you will serve as the first point of contact for clients and visitors, ensuring smooth communication and efficient operations. This is a long-term contract to hire position that offers an excellent opportunity to contribute to the success of a dynamic workplace.</p><p><br></p><p>Responsibilities:</p><p>• Professionally handle incoming calls and direct them to the appropriate personnel.</p><p>• Manage client intake processes and maintain accurate records.</p><p>• Perform data entry tasks with a high degree of accuracy and attention to detail.</p><p>• Provide front office support, ensuring a welcoming and organized environment.</p><p>• Coordinate schedules and appointments to optimize workflow.</p><p>• Assist with administrative tasks and document management.</p><p>• Collaborate with team members to address client inquiries and resolve issues.</p><p>• Maintain an organized workspace and ensure front desk supplies are stocked.</p>
<p>We our looking for a dynamic Tax Manager with a strong background in public accounting and corporate tax to join our client's team in Memphis, Tennessee. This role provides an exciting opportunity to not only manage complex tax operations, including federal and state audits, while contributing to the overall success of the organization but also fast track to Partner. The ideal candidate will be detail-oriented, highly skilled in tax processes, and eager to work in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation and review of corporate tax returns, ensuring compliance with federal and state regulations.</p><p>• Manage annual income tax provision processes and provide accurate reporting.</p><p>• Conduct audits and liaise with government agencies to resolve tax-related matters.</p><p>• Collaborate with the team to cross-train on various tax functions, enhancing departmental versatility.</p><p>• Utilize CCH ProSystem Fx and CCH Sales Tax software for efficient tax preparation and compliance.</p><p>• Assist with entity formation and provide guidance on tax implications.</p><p>• Stay updated on federal tax laws and ensure the organization adheres to all requirements.</p><p>• Provide expertise in public accounting tax and audit processes, ensuring accuracy and efficiency.</p><p>• Support the development and implementation of strategies to optimize tax planning and minimize liabilities.</p><p>• Maintain thorough documentation of all tax-related activities and filings.</p>
We are looking for an experienced Logistics Manager to oversee and optimize transportation and supply chain operations in Memphis, Tennessee. This role is pivotal in ensuring efficient carrier management, performance monitoring, and process improvements, while aligning logistics strategies with organizational goals. The ideal candidate will bring strong leadership skills, technical expertise, and a commitment to driving operational excellence.<br><br>Responsibilities:<br>• Build and maintain strong relationships with carriers and service providers to ensure reliable delivery and transportation services.<br>• Monitor key performance indicators (KPIs) for logistics operations, identifying trends and implementing improvements.<br>• Develop and execute strategies to streamline logistics processes through automation and data-driven analysis.<br>• Lead the logistics team, fostering collaboration and resolving internal conflicts while ensuring compliance with HR policies.<br>• Manage and integrate transportation management systems and tracking technologies to enhance efficiency and visibility.<br>• Create and oversee budgets for logistics operations, identifying cost-saving opportunities without compromising service quality.<br>• Ensure compliance with transportation regulations, safety standards, and environmental requirements, while managing shipping documentation and customs paperwork.<br>• Assess potential risks and establish contingency plans to address disruptions in the supply chain.<br>• Collaborate with internal departments to align logistics strategies with broader business objectives.
We are looking for an experienced Accounts Payable Supervisor/Manager to oversee the accounts payable operations in Collierville, Tennessee. This role involves managing a team, ensuring accurate and timely vendor payments, and maintaining strong relationships with vendors. The ideal candidate will possess excellent leadership skills and a deep understanding of accounts payable processes, while driving efficiency and improvements across the function.<br><br>Responsibilities:<br>• Supervise and oversee the daily accounts payable operations to ensure invoices are processed accurately and on time.<br>• Monitor the accounts payable aging report and conduct regular reviews of vendor reconciliations to prevent overdue payments.<br>• Collaborate with procurement and field teams to address purchase order discrepancies and ensure vendor compliance.<br>• Ensure adherence to internal controls, company policies, and procedures for invoice approvals, payment terms, and vendor onboarding.<br>• Build and maintain strong relationships with vendors, promptly addressing inquiries and resolving any issues.<br>• Lead initiatives to improve processes, including identifying opportunities for system enhancements and automation.<br>• Manage and mentor accounts payable staff by providing training, guidance, and performance evaluations.<br>• Partner with finance and operations teams to optimize workflows and enhance overall efficiency.
We are looking for an experienced Accounts Payable Supervisor/Manager to lead and oversee the accounts payable operations in Collierville, Tennessee. This position requires a hands-on approach, ensuring the accurate and efficient processing of full-cycle accounts payable while supervising a small team. The ideal candidate will possess strong organizational skills and a detail-oriented mindset to maintain compliance and streamline financial processes.<br><br>Responsibilities:<br>• Manage and oversee the daily operations of the accounts payable department, ensuring timely and accurate processing of invoices and payments.<br>• Supervise and support a small team of accounts payable staff, providing training and guidance as needed.<br>• Ensure proper coding of accounts and adherence to company policies and procedures.<br>• Handle full-cycle accounts payable, including invoice verification, payment processing, and reconciliation.<br>• Utilize accounting software systems, such as ADP and Concur, to manage transactions and maintain records.<br>• Monitor accrual accounting practices and ensure compliance with auditing standards.<br>• Collaborate with other departments to resolve discrepancies and improve processes.<br>• Manage ACH payments and ensure accuracy in automated clearing house transactions.<br>• Analyze data and prepare reports related to accounts payable activities.<br>• Identify opportunities for process improvements and implement strategies to enhance efficiency.
<p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
<p>We are offering an exciting opportunity for a Staff Accountant in Memphis, Tennessee. Positions works closely with the Accounting Manager and is responsible for reconciliations, month-end journal entries and other accounting duties as assigned.</p>
We are looking for a dedicated Guest Services Representative to join our team in Memphis, Tennessee. In this role, you will provide exceptional hospitality and support to visitors of the museum, ensuring they have a memorable experience while engaging with exhibits and learning about the Civil Rights era. This is a Contract to position offering an exciting opportunity to grow within a dynamic environment.<br><br>Responsibilities:<br>• Greet and welcome guests at the entrance and Box Office, providing a warm and friendly first impression.<br>• Offer detailed explanations of ongoing and rotating exhibits, sharing insights on the Civil Rights era to enhance visitors’ understanding.<br>• Monitor assigned stations throughout the museum, including entrances, hallways, and the theater, ensuring smooth visitor flow and answering any questions.<br>• Deliver brief presentations before and after theater viewings to provide context and enhance the guest experience.<br>• Assist with managing crowd flow and directing visitors to various areas of the museum.<br>• Respond to inquiries and provide accurate information about the museum exhibits and facilities.<br>• Maintain a high level of professionalism and customer service, meeting organizational sales and service objectives.<br>• Stand for extended periods as required, ensuring all assigned areas are adequately supervised.<br>• Collaborate with team members to uphold the museum’s standards for guest satisfaction and operational efficiency.<br>• Ensure the museum environment remains welcoming and accessible for all visitors.
<p>Our client is looking for an experienced Senior Accountant to oversee and manage crucial financial operations at our manufacturing facility in Memphis, Tennessee. This role plays a pivotal part in ensuring accurate accounting processes, financial reporting, and inventory management for the plant. The ideal candidate will collaborate closely with plant leadership and corporate finance to drive efficiency, compliance, and informed decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Collect, analyze, and input daily and monthly plant production and operational accounting data.</p><p>• Reconcile daily plant inventories and establish appropriate reserves.</p><p>• Process plant invoices, match and code data, and resolve accounts payable issues.</p><p>• Lead physical inventory activities, including assigning, observing counts, and reconciling results.</p><p>• Manage the month-end close process, including journal entries and account reconciliations.</p><p>• Evaluate plant expenditures and compare them against budgeted amounts.</p><p>• Prepare and present financial results to senior leadership alongside the Plant Manager.</p><p>• Develop annual manufacturing budgets and forecasts in collaboration with plant leadership.</p><p>• Create bills of materials and routings/recipes for new products.</p><p>• Ensure compliance with established internal controls and inventory management practices.</p>
