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3 results for Communications Specialist in Memphis, TN

Document Specialist

Memphis, TN
onsite
Temporary / Contract
16.5 - 18.5 USD / Hourly
We are looking for a detail-oriented Document Specialist to support a legal affairs team in downtown Memphis, Tennessee. This Long-term Contract opportunity is ideal for someone who is confident working with digital records, managing document-related tasks, and handling sensitive information with care. The role offers flexibility in work arrangement hybrid options available and is expected to support part-time to regular hours based on project needs. Responsibilities:• Manage the retrieval, organization, and transfer of records from an existing repository into a current document management platform.• Review files for completeness and accuracy before uploading or filing them in the appropriate electronic location.• Perform document scanning, compilation, and indexing activities to maintain well-structured digital records.• Navigate Microsoft SharePoint and related electronic systems to store, categorize, and update documentation efficiently.• Handle confidential files and sensitive materials with professionalism, sound judgment, and discretion.• Track progress on assigned document tasks and help maintain consistent workflow throughout the project.• Collaborate with team members to ensure records are processed in alignment with departmental standards and timelines.
2026-08-27T00:00:00Z

Customer Experience Specialist

Holly Springs, MS
onsite
Temporary / Contract
17 - 17 USD / Hourly
We are looking for a Customer Experience Specialist to support customers with timely, thoughtful service. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and enjoys resolving issues across phone and email channels. The person in this role will help strengthen customer satisfaction by addressing inquiries, troubleshooting service concerns, and ensuring each interaction is handled with care. Responsibilities: • Respond to customer questions and concerns through phone and email while delivering a detail-oriented and helpful experience. • Investigate service-related issues, including connectivity concerns, and guide customers toward effective solutions. • Manage multiple browser-based systems at once to document interactions, review account details, and complete follow-up tasks accurately. • Handle customer complaints with patience and sound judgment, working to resolve issues in a timely manner. • Maintain clear and detailed records of customer communications, actions taken, and next steps. • Support customer success by identifying needs, setting expectations, and helping create positive ongoing relationships. • Collaborate with internal teams when additional assistance is needed to address complex customer situations.
2026-09-08T00:00:00Z

Customer Experience Specialist

Collierville, TN
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a manufacturing organization in Collierville, Tennessee on a contract basis with the potential for a permanent role. This position supports customers throughout the order cycle by handling inquiries, entering and validating orders, and coordinating with internal teams to keep service levels high. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-moving environment while maintaining a detail-oriented, customer-first approach. Responsibilities: • Manage customer communication across phone, email, and internal systems to provide timely and accurate support. • Enter, review, and confirm customer orders while ensuring details are complete and aligned with company procedures. • Address questions related to product information, pricing, inventory availability, and order progress. • Work closely with sales, operations, and distribution partners to support fulfillment needs and maintain a smooth customer experience. • Monitor shipments and provide updates to customers regarding delivery timelines and order status. • Research service issues, discrepancies, and account concerns, then drive resolution with appropriate internal teams. • Oversee assigned customer accounts and maintain consistent service quality across a high volume of interactions. • Use CRM and other business systems effectively to document activity, track requests, and support daily service operations.
2026-08-17T00:00:00Z