<p>Job Title: IT Support Specialist – Logistics & Manufacturing Location: Olive Branch Microsoft Schedule: 10:30PM-7:00PM Friday through Tuesday (Off Wednesday & Thursday) Employment Type: permanent / Contract / contract-to-permanent Environment: Microsoft 365 / SCCM / Intune Pay 32.00 Per hour</p><p> Position Overview: We are seeking a highly skilled and dependable IT Support Specialist to provide hands-on technical support in a fast-paced logistics and manufacturing environment. The ideal candidate will have extensive experience with RF scanner configuration, Zebra label printer maintenance, and enterprise deployment tools such as SCCM or Intune. This role requires strong troubleshooting skills across networking, hardware, and software platforms, with a focus on maintaining uptime and operational efficiency. </p><p> Key Responsibilities: Configure, deploy, and support RF scanners and Zebra label printers. Perform routine maintenance and troubleshooting of label printing systems. Use SCCM or Intune to manage device imaging, software deployments, and updates. Provide Tier 1–2 support for Windows-based systems in an O365 environment. Troubleshoot network connectivity issues including DNS, DHCP, Telnet, and SSH. Manage and maintain Active Directory user accounts and group policies. Collaborate with cross-functional teams to support manufacturing and logistics operations. Document technical procedures, configurations, and resolutions. Maintain high availability and responsiveness during scheduled workdays (Friday–Tuesday). Required Qualifications: 3+ years of IT support experience in a logistics or manufacturing setting. Proficiency with RF scanner configuration and Zebra printer support. Hands-on experience with SCCM or Intune for imaging and deployments. Strong understanding of Microsoft 365 and Windows OS environments. Solid knowledge of networking fundamentals: DNS, DHCP, Telnet, SSH. Experience with Active Directory administration. Excellent problem-solving and communication skills. Ability to work independently and manage multiple priorities. Flexible schedule with availability to work weekends and holidays as needed. Preferred Qualifications: Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate. Experience with scripting or automation tools (PowerShell, etc.). Familiarity with ITIL practices and service desk ticketing systems.</p>
<p>We are seeking a DevOps Engineer to join a fast-paced, collaborative team focused on building scalable, secure, and automated infrastructure to support modern application development. This role is ideal for someone passionate about automation, cloud-native technologies, and continuous improvement.</p><p>Responsibilities</p><ul><li>Design, implement, and maintain CI/CD pipelines to support rapid and reliable software delivery.</li><li>Collaborate with development teams to containerize applications and deploy microservices across cloud environments.</li><li>Manage infrastructure as code using tools like Terraform, CloudFormation, or Pulumi.</li><li>Monitor system performance, availability, and security across environments.</li><li>Automate operational tasks and streamline deployment workflows.</li><li>Support cloud migration and modernization initiatives.</li><li>Troubleshoot and resolve issues across the development and production environments.</li><li>Champion DevOps best practices and mentor team members on tooling and processes.</li></ul><p><br></p>
<p>Our client is looking for an experienced DevOps Engineer with a strong background in infrastructure engineering rather than application development. This role is responsible for maintaining, automating, and improving the organization’s core systems, networks, cloud environments, and deployment pipelines that support enterprise‑level financial operations. The ideal candidate has hands‑on experience with cloud platforms, infrastructure-as-code, system monitoring, security hardening, and supporting highly available environments.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Manage and support core infrastructure services across on‑prem, cloud, and hybrid environments.</li><li>Build, automate, and maintain CI/CD and infrastructure pipelines (Terraform, Ansible, etc.).</li><li>Implement and manage monitoring, alerting, and logging solutions to improve observability.</li><li>Support configuration, provisioning, and lifecycle management of servers, networks, and storage.</li><li>Collaborate with security teams to enforce access controls, patching, compliance, and system hardening.</li><li>Maintain containerized infrastructure (Docker, Kubernetes) used for internal tooling and services.</li><li>Optimize system performance, capacity, reliability, and cost efficiency across all environments.</li><li>Assist with incident response, root cause analysis, and long‑term remediation strategies.</li><li>Document infrastructure standards, architecture diagrams, and operational procedures.</li><li>Partner with cross‑functional teams to support infrastructure upgrades, migrations, and modernization efforts.</li></ul><p><br></p>
<p>We are looking for a Help Desk/Desktop Support Analyst to provide expert technical assistance to operational teams in Memphis, Tennessee. This long-term contract position requires a proactive, detail-oriented individual with strong troubleshooting skills to ensure smooth workflow navigation and system functionality. You will play a key role in addressing technical issues, monitoring system performance, and reinforcing user training for optimal results.</p><p><br></p><p>Responsibilities:</p><p>• Deliver on-site technical support to users, assisting with login issues, workflow navigation, and system functionality.</p><p>• Diagnose and resolve technical problems, escalating unresolved issues to the appropriate command center or leadership team.</p><p>• Track and document system performance, identifying common user concerns and trends that require additional training.</p><p>• Reinforce training efforts by guiding end users in adopting new workflows and best practices.</p><p>• Actively participate in daily meetings, huddles, and updates to align with project objectives.</p><p>• Communicate effectively with users to minimize disruptions and maintain a positive work environment.</p><p>• Provide support during system go-live periods, ensuring smooth transitions and addressing immediate concerns.</p><p>• Utilize tools like Active Directory and Microsoft Windows 10 for troubleshooting and resolving service desk tickets.</p>
We are looking for a skilled Security Network Engineer to join our team in Osceola, Arkansas. This long-term contract position requires an individual with extensive Cisco expertise and strong attention to detail to optimize and secure wireless networks in an enterprise environment. The role is fully onsite and focuses on enhancing authentication protocols, access control systems, and identity-based networking solutions.<br><br>Responsibilities:<br>• Serve as the primary expert for Cisco ISE, including design, configuration, policy creation, and troubleshooting.<br>• Manage and improve 802.1X protocols, certificate-based authentication methods, and identity integration.<br>• Support and fine-tune Cisco Wireless LAN Controllers (WLCs), Access Points (APs), and wireless network performance.<br>• Integrate Cisco ISE with Active Directory, certificates, and other network infrastructure components.<br>• Diagnose and resolve issues related to wireless access, authentication failures, and network segmentation.<br>• Develop and maintain documentation for configurations, standards, and operational procedures.<br>• Provide senior-level escalation support for complex wireless and Cisco ISE-related problems.