We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency.<br><br>Responsibilities:<br>• Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met.<br>• Oversee remote desktop support operations to resolve technical issues quickly and effectively.<br>• Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings.<br>• Administer and maintain Azure Active Directory, ensuring secure and efficient user management.<br>• Implement and monitor ITIL processes to improve service delivery and operational excellence.<br>• Lead the deployment and management of Intune for device and application management.<br>• Collaborate with cross-functional teams to align IT services with business needs.<br>• Identify and address areas for improvement in service delivery processes.<br>• Develop and maintain documentation for IT service protocols and procedures.<br>• Train and mentor team members to enhance technical skills and performance.
<p>We are seeking a customer-focused <strong>Level 1 Help Desk Technician</strong> to support business users in a fast-paced environment. This role works a <strong>4-day, 10-hour schedule over the weekend</strong> and is ideal for a passionate team player who enjoys solving technical challenges and delivering exceptional customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide first-level technical support to end users via phone, email, and ticketing systems.</li><li>Troubleshoot hardware, software, application, and account access issues.</li><li>Support Microsoft Windows environments, Microsoft Office, Google Workspace, and business applications.</li><li>Assist with user account administration, device setup, and general desktop support.</li><li>Document incidents, resolutions, and escalate issues when necessary.</li><li>Deliver a positive customer experience while maintaining strong communication with users and team members.</li></ul>
We are looking for a Digital Marketing Manager to lead online growth efforts for our machinery manufacturing business in Orlando, Florida. This role blends strategy and execution, with responsibility for strengthening brand visibility across search, content, paid media, and emerging AI-driven discovery channels. The ideal candidate brings strong leadership skills, a data-focused mindset, and the ability to turn digital insights into measurable business results.<br><br>Responsibilities:<br>• Create and implement integrated digital marketing plans that increase website traffic, lead generation, and revenue growth.<br>• Guide and support cross-functional marketing contributors focused on content development, search performance, and paid media execution.<br>• Direct organic search and AI-search visibility initiatives to improve brand presence across major search engines and generative discovery platforms.<br>• Oversee paid search programs, working with internal partners and external agencies to improve return on ad spend and campaign efficiency.<br>• Partner with content stakeholders to produce informative, optimized materials that perform well in both conventional search results and AI-assisted experiences.<br>• Review website, campaign, and channel performance data to uncover trends, refine targeting, and improve conversion outcomes.<br>• Track changes in search behavior, platform algorithms, and AI marketing technology to identify new opportunities for growth.<br>• Apply AI-enabled tools to streamline reporting, enhance campaign planning, and strengthen content and performance strategies.<br>• Work closely with leadership to define success metrics, report progress, and align digital marketing priorities with business goals.