<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency.<br><br>Responsibilities:<br>• Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met.<br>• Oversee remote desktop support operations to resolve technical issues quickly and effectively.<br>• Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings.<br>• Administer and maintain Azure Active Directory, ensuring secure and efficient user management.<br>• Implement and monitor ITIL processes to improve service delivery and operational excellence.<br>• Lead the deployment and management of Intune for device and application management.<br>• Collaborate with cross-functional teams to align IT services with business needs.<br>• Identify and address areas for improvement in service delivery processes.<br>• Develop and maintain documentation for IT service protocols and procedures.<br>• Train and mentor team members to enhance technical skills and performance.
<p><strong>Developer/Analyst – PeopleSoft</strong></p><ul><li>Design and develop complex PeopleSoft HR programs, reports, interfaces, and application enhancements to meet business needs.</li><li>Configure and maintain Time & Labor rules to support compliance and accurate pay calculations.</li><li>Translate user and business requirements into effective technical solutions within PeopleSoft.</li><li>Code, test, debug, and implement solutions using PeopleCode, Application Engine, SQR, BI Publisher, PS Query, and Oracle technologies.</li><li>Maintain documentation for applications, processes, and system modifications.</li><li>Troubleshoot and resolve system issues to ensure optimal HR system performance.</li><li>Support and enhance PeopleSoft functionality in collaboration with HR functional partners.</li><li>Mentor junior team members on PeopleSoft development best practices.</li></ul><p><br></p>
<p><strong>Senior Systems Engineer / Server Engineer (Contract)</strong></p><p><strong>Employment Type:</strong> 78 Week Contract </p><p><strong>Location:</strong> Celebration, FL (Hybrid – up to 4 days onsite)</p><p><strong>Work Schedule:</strong> Monday–Friday, 8:00 AM–5:00 PM</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking an experienced <strong>Senior Systems Engineer / Server Engineer</strong> with deep expertise in VMware technologies—specifically <strong>vSphere 8.x, vCenter, ESXi, vSAN, VDS, VRealize Automation, and VRealize Operations</strong>. This role will support enterprise‑level server infrastructure initiatives, documentation efforts, and knowledge transfer activities. The engineer will play a key part in assessing, optimizing, and migrating large‑scale VMware environments while ensuring reliability, performance, and security across complex distributed systems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct comprehensive assessments of existing server and VMware environments to identify configuration gaps, performance issues, and improvement opportunities.</li><li>Contribute to the design and deployment of optimized server architectures supporting large‑scale, distributed footprints.</li><li>Create and maintain detailed documentation, including topology diagrams, configuration guides, connectivity maps, and operational procedures.</li><li>Ensure all materials adhere to organizational compliance expectations, including security and password‑management standards.</li><li>Deliver cross‑training sessions and knowledge‑transfer workshops to internal teams as needed.</li><li>Develop written training materials, process guides, and reference documentation.</li><li>Provide Tier 3 support for server‑related escalations.</li><li>Collaborate closely with network, engineering, and application teams to resolve issues and support ongoing initiatives.</li><li>Participate in capacity planning, disaster recovery exercises, and environment readiness reviews.</li><li>Support VMware lifecycle tasks including configuration, optimization, and migrations.</li><li>Contribute to both in‑place upgrades and greenfield implementations as part of broader infrastructure modernization efforts.</li><li>Assist in developing repeatable migration processes for large‑scale environment transitions.</li></ul>