We are looking for a highly organized Sales Coordinator to join our team in Orlando, Florida. This Contract to permanent position involves providing administrative support to a dynamic sales team, ensuring smooth operations and efficient data management. The ideal candidate will have proven experience with Salesforce and a strong background in administrative tasks.<br><br>Responsibilities:<br>• Collaborate closely with sales representatives to input and manage customer data within Salesforce.<br>• Maintain accurate records and ensure timely updates of sales information.<br>• Provide administrative support by scheduling meetings, managing calendars, and coordinating appointments.<br>• Handle inbound calls professionally and assist with customer inquiries.<br>• Organize and prioritize tasks to support the sales team's goals.<br>• Ensure seamless integration of Salesforce into daily operations.<br>• Assist in generating reports and analyzing sales data for team performance evaluation.<br>• Support the team in achieving sales targets by streamlining administrative processes.<br>• Coordinate with internal departments to facilitate smooth communication and workflow.<br>• Participate in in-person interviews and onboarding processes to integrate seamlessly into the team.
We are looking for a dedicated Customer Service Manager to oversee customer interactions and ensure operational excellence in a dynamic environment. This long-term contract position is based in Orlando, Florida, and offers an exciting opportunity to lead teams, enhance customer satisfaction, and optimize processes related to shipping, receiving, and order management.<br><br>Responsibilities:<br>• Manage and lead customer service teams to deliver exceptional service and resolve issues efficiently.<br>• Oversee shipping and receiving operations, ensuring timely and accurate processing of goods.<br>• Utilize software tools to manage customer accounts, process orders, and track scheduling.<br>• Develop and implement strategies for improving customer service quality and team performance.<br>• Train and mentor new employees to encourage attention to detail and align with company standards.<br>• Coordinate call center operations, ensuring seamless communication and customer satisfaction.<br>• Monitor and optimize processes related to uniform solutions and cloud-based applications.<br>• Maintain strong relationships with customers, addressing concerns and providing tailored solutions.<br>• Collaborate with cross-functional teams to align operational goals with customer needs.<br>• Analyze performance metrics to identify areas for improvement and implement corrective actions.
