<p> Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our clients team in Portland, OR. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The ideal candidate will excel in providing exceptional service to customers, managing orders efficiently, and maintaining clear and detail-oriented communication.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries with attention to detail and efficiency, ensuring a positive experience.</p><p>• Process and manage customer orders, ensuring accuracy and timely delivery.</p><p>• Handle email correspondence to address customer questions, provide updates, and resolve issues promptly.</p><p>• Utilize Microsoft Excel to track and manage data related to customer orders and production schedules.</p><p>• Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.</p><p>• Address and resolve customer concerns effectively, maintaining a high level of service.</p><p>• Support both inbound and outbound call activities to assist customers and provide information as needed.</p><p>• Maintain accurate records of customer interactions and order details in the system.</p><p>• Assist with data entry tasks to ensure all customer information is up-to-date and complete.</p><p>• Contribute to improving processes by identifying opportunities for enhanced customer service and efficiency.</p>
<p>We are looking for an experienced Billing Manager to lead accounts receivable and billing operations for a thriving client. This role partners with project teams, customers, and finance leadership to keep invoicing accurate, collections on track, and reporting timely. The ideal candidate brings strong billing knowledge, sound reconciliation skills, and the ability to guide a team in a deadline-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily accounts receivable and billing activities, balancing team assignments to ensure recurring deadlines are consistently achieved.</p><p>• Lead, coach, and develop billing personnel through onboarding, training, performance feedback, and ongoing skill-building.</p><p>• Conduct regular performance discussions with staff to review progress, align priorities, and support department goals.</p><p>• Prepare and reconcile weekly cash activity and verify monthly sales records for accuracy and completeness.</p><p>• Work with customers and project managers to investigate payment discrepancies, resolve outstanding balances, and support timely collections.</p><p>• Deliver accounts receivable reports and billing updates to finance leadership, highlighting trends, risks, and aging concerns.</p><p>• Track project status to confirm invoices are issued promptly and in accordance with contract terms and customer requirements.</p><p>• Manage processes related to construction contract billing, lien release documentation, and required compliance support.</p><p>• Complete state sales tax filings on a monthly, quarterly, and annual basis while maintaining accurate supporting records.</p><p>• Maintain organized electronic billing files to support audit readiness, document retention, and efficient retrieval of information</p>