<p>We are looking for a Customer Service Representative to support a high-volume logistics operation in Tualatin, Oregon. This Contract position is ideal for someone who communicates clearly, stays organized while managing a large client base, and delivers responsive service across phone and email channels. The person in this role will serve as a key point of contact for customer inquiries, helping ensure requests are handled accurately and professionally in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee service support for an assigned portfolio of customers, building familiarity with their needs and ensuring consistent follow-up.</p><p>• Respond to a steady flow of inbound calls, resolve questions efficiently, and provide helpful solutions that reflect strong customer care.</p><p>• Handle email correspondence with professionalism, using clear written communication to address requests, updates, and service-related concerns.</p><p>• Enter and update customer and order information accurately to support timely service coordination.</p><p>• Communicate with customers regarding delivery requests, service availability, and issue resolution in a courteous and confident manner.</p><p>• Manage a high-volume workload while maintaining attention to detail and meeting response expectations.</p><p>• Support both inbound and outbound customer interactions as needed to confirm details, provide updates, and maintain service continuity.</p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>