<p>We are seeking a Bilingual Customer Support Coordinator to join our team. The ideal candidate excels in both English and Spanish, demonstrates high attention to detail, and is committed to providing an outstanding customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Schedule consultations and installation appointments.</p><p>• Handle inbound/outbound customer calls.</p><p>• Provide bilingual support to installation teams.</p><p>• Update CRM notes and manage customer files.</p><p>• Resolve customer issues professionally.</p><p><br></p>
<p>We are seeking a dynamic Bilingual Customer Support Coordinator to join our team. This role will play a key part in ensuring exceptional service delivery to our clients and customers by providing support in both English and Spanish. The ideal candidate is a detail-oriented professional with strong communication skills and a passion for helping others.</p><p>Responsibilities:</p><p>· Schedule consultations and installation appointments.</p><p>· Handle inbound/outbound customer calls.</p><p>· Provide bilingual support to installation teams.</p><p>· Update CRM notes and manage customer files.</p><p>· Resolve customer issues professionally.</p>
<p>Join our team as a Front Office Coordinator based in McLean, Virginia. As the first point of contact for clients and visitors, you’ll play a vital role in ensuring a professional and welcoming office environment. You will be working Monday to Friday.</p><p>Responsibilities:</p><ul><li>Greet and assist visitors, clients, and staff with professionalism and courtesy.</li><li>Answer, screen, and route incoming calls efficiently.</li><li>Manage appointment scheduling, event calendars, and maintain front desk operations.</li><li>Ensure the reception area is well organized and presentable at all times.</li><li>Oversee guest access and security by handling badging and ensuring proper check-in procedures.</li><li>Provide administrative support including data entry, filing, and documentation.</li><li>Utilize MS Office Suite for correspondence, data entry, and administrative tasks.</li><li>Coordinate vendor relationships and manage deliveries, services, and related documentation.</li><li>Help coordinate events- example holiday parties.</li></ul><p><br></p><p><br></p>
<p>We are searching for an energetic Customer Service Representative to join a reputable automotive dealership. In this role, you will serve as the primary point of contact for customers, providing prompt and professional assistance across a variety of dealership functions.</p><p><br></p><p>Responsibilities</p><ul><li>Greet clients in person, by phone, and by email, delivering outstanding customer service at every interaction</li><li>Assess customer needs and advise on dealership services, vehicle features, and financing options</li><li>You will acquire practical experience in billing processes and delivering customer service</li><li>Coordinate service appointments, confirm schedules, and follow up with customers to ensure satisfaction</li><li>Resolve client questions, concerns, and complaints effectively with a positive attitude</li><li>Maintain accurate customer records and assist with clerical support as needed</li><li>Collaborate with sales, service, and finance departments to streamline the customer experience</li></ul><p><br></p>
<p>We are seeking a motivated and detail-oriented Customer Service Representative with prior experience in collections or mortgage servicing. The ideal candidate is comfortable handling sensitive financial information and is able to provide professional and empathetic support to clients.</p><p>Key Responsibilities</p><ul><li>Handle inbound and outbound customer service calls regarding account status, payments, and general inquiries</li><li>Provide clear and accurate information related to collections or mortgage accounts</li><li>Negotiate payment arrangements and resolve outstanding balances within company guidelines</li><li>Document client interactions thoroughly in the system</li><li>Collaborate with internal teams to resolve customer issues efficiently</li><li>Uphold compliance, confidentiality, and company standards at all times</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service.<br><br>Responsibilities:<br>• Communicate effectively with individuals on the housing waitlist or those seeking to apply.<br>• Collect and manage physical documents to ensure accurate recordkeeping.<br>• Update and maintain information in the company database with precision.<br>• Scan and file documents systematically for easy access and retrieval.<br>• Perform general clerical and administrative duties to support office operations.<br>• Handle inbound and outbound calls to address customer inquiries.<br>• Provide clear and attentive assistance to customers via phone and email.<br>• Process orders and ensure accurate entry of information into the system.<br>• Collaborate with team members to ensure smooth workflows and customer satisfaction.
We are looking for a detail-oriented Front Desk Coordinator to join our team in Silver Spring, Maryland. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional customer service. In this role, you will be the first point of contact for guests and callers, ensuring smooth office operations and delivering a positive experience for all visitors.<br><br>Responsibilities:<br>• Manage incoming calls efficiently, including triaging and routing them to the correct team members.<br>• Greet guests warmly and assist them with inquiries or direct them to the appropriate person.<br>• Handle conflict resolution with composure and poise.<br>• Coordinate office tasks such as distributing mail and maintaining a welcoming front desk environment.<br>• Perform light administrative duties to support the team’s daily operations.<br>• Ensure the seamless flow of communication within the office by handling a multi-line phone system.<br>• Provide concierge-like services to enhance the experience of visitors and callers.<br>• Maintain high standards of politeness and sharp attention to detail.
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Baltimore, Maryland. This role involves providing exceptional support to customers while managing inbound calls and data entry tasks efficiently. As a long-term contract position, it offers stability and the opportunity to contribute to a local government agency's operations.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries through inbound calls, ensuring a positive experience for all callers.<br>• Accurately input and update customer data into the system, maintaining high levels of accuracy and confidentiality.<br>• Address customer concerns and resolve issues with careful attention and in a timely manner.<br>• Collaborate with team members to improve call center processes and enhance overall efficiency.<br>• Follow established protocols and guidelines to handle calls and document interactions effectively.<br>• Maintain a thorough understanding of services offered to provide accurate information to customers.<br>• Monitor call volumes and prioritize tasks to meet daily performance goals.<br>• Participate in training sessions and adapt to new procedures as needed.<br>• Uphold a strong commitment to customer satisfaction while adhering to organizational standards.
<p>Client Account Specialist ~Law Firm Washington, D.C. mostly remote</p><p>$115k, great benefits, excellent work-life balance!</p><p> </p><p>My client is a well-established Law Firm located in downtown Washington, D.C. with a need for a Client Account Specialist will report directly to the Director of Billing and will be tasked with preparing client invoices, reconciling accounts, processing ebilling in billblast Aderant system and assisting with collections and accounts receivables. Client Account Specialist and law firm billing coordinators with Aderant experience are highly encouraged to apply. The Client Account Specialist will be responsible for the following duties:</p><p> </p><p> • Prepare and distribute weekly, quarterly, and year-end reports for clients in Aderant </p><p> • Apply firm and client-specific billing guidelines, ensure matter engagement letter compliance</p><p> • Effectively interact and communicate with attorneys, secretaries, and clients in a decentralized </p><p> billing environment.</p><p> • Manage client invoicing and regular collections activities including the generation of </p><p> Accounts Receivable reports monthly and reconciliations </p><p> • Assist with reviewing and verifying the accuracy of billing and supporting documentation as required</p><p> • Research and respond to inquiries regarding billing issues and problems</p><p> • Create new billing formats as needed</p><p>• Preparing Electronic billing, assisting with maintaining the ebilling, BillBlast </p><p> </p><p> All interested candidates in this Client Account Specialist and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p><br></p><p> </p><p> </p>
<p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of inbound calls from the public, providing accurate information and support.</p><p>• Follow established scripts and protocols to ensure consistent communication.</p><p>• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</p><p>• Ask clarifying questions to understand caller needs and minimize errors.</p><p>• Direct callers to the appropriate departments or resources based on their concerns.</p><p>• Accurately document call details and interactions in the system.</p><p>• Protect caller confidentiality and adhere to organizational policies.</p><p>• Escalate complex or urgent issues in accordance with provided guidelines.</p><p>• Work collaboratively with team members to ensure smooth operations.</p>
We are looking for a Facilities Coordinator to join our team on a contract basis in Washington, District of Columbia. In this role, you will oversee the performance of a team of skilled operatives, coordinate vendor relationships, and maintain strong partnerships with stakeholders. The position requires a proactive approach to managing facilities, ensuring smooth operations, and achieving service benchmarks.<br><br>Responsibilities:<br>• Oversee the performance of a team of multi-skilled operatives, ensuring tasks are completed with accuracy and efficiency.<br>• Build and maintain productive relationships with clients, landlords, managing agents, and facilities vendors.<br>• Manage on-site contractors to ensure compliance with performance standards and operational requirements.<br>• Support vendor procurement processes and assist with service acquisition as needed.<br>• Handle financial management tasks, including timely processing of purchase orders and monitoring finance trackers.<br>• Assist in preparing monthly accrual reports and ensure financial processes align with company standards.<br>• Conduct regular site inspections, audits, and safety assessments to maintain property compliance.<br>• Implement and monitor risk management programs and ensure adherence to industry best practices.<br>• Support disaster recovery and business continuity planning to safeguard operations.<br>• Compile and deliver management reports, ensuring accurate tracking of performance metrics and KPIs.
<p>Robert Half has a new direct-hire opportunity a detail-oriented and dependable HR & Payroll Coordinator to join our team. This role is primarily responsible for managing and processing payroll with a high degree of accuracy and confidentiality, while also providing essential support across general HR functions.</p><p><br></p><p>The ideal candidate is analytical, organized, and thrives in a fast-paced environment where precision and professionalism are critical.</p><p><br></p><p>Key Responsibilities</p><p>Payroll Administration (Primary Focus)</p><ul><li>Process a weekly payroll accurately and on time</li><li>Maintain payroll records, including earnings, deductions, and tax withholdings</li><li>Ensure compliance with federal, state, and local wage and hour laws</li><li>Reconcile payroll reports and resolve discrepancies</li><li>Coordinate with benefits providers regarding deductions and contributions</li><li>Prepare payroll-related reports for leadership and finance</li><li>Assist with year-end processing (W-2s, audits, reporting)</li></ul><p>HR Support (Secondary Focus)</p><ul><li>Assist with onboarding and offboarding processes</li><li>Maintain employee records and HRIS data integrity</li><li>Support benefits administration and employee inquiries</li><li>Help coordinate performance review cycles and employee communications</li><li>Assist with policy updates and compliance tracking</li><li>Provide general administrative support to the HR department</li></ul><p><br></p><p><br></p>
<p>Are you a skilled communicator fluent in English and Spanish? Our team is seeking a dedicated Bilingual Customer Service Representative to join a fast-paced, customer-driven environment. This is a great opportunity to make a difference by helping clients, providing solutions, and building lasting relationships.</p><p>Responsibilities:</p><p>· Manage high-volume inbound calls from residents.</p><p>· Assist community members with applications and navigating county systems.</p><p>· Provide bilingual translations for documents and conversations.</p><p>· Update and maintain resident records.</p><p>· Collaborate with internal teams to escalate cases.</p><p><br></p><p><br></p>
<p>Join our team as a Bilingual Customer Service Representative and play a key role in providing exceptional support to our diverse customer base. We’re seeking a dedicated professional fluent in English and Spanish who is passionate about helping others and committed to delivering excellent service.</p><ul><li>Engage with residents via phone, email, and chat in English and Spanish, offering professional and friendly assistance.</li><li>Assist community members with applications and navigating county systems.</li><li>Update and maintain resident records.</li><li>Provide bilingual translations for documents and conversations.</li><li>Collaborate with internal teams to escalate cases.</li><li> Assist community members with applications and navigating county systems.</li></ul><p><br></p>