7 results for Pc Technician in Marietta, GA

Help Desk/Desktop Support Analyst

Duluth, GA
onsite
Permanent
55000.00 - 60000.00 USD / Yearly
Primary Responsibilities<ul><li>Diagnose, troubleshoot, and perform minor PC hardware repairs (RAM replacement, SSD cloning/replacement, basic troubleshooting, etc.).</li><li>Assist with software installation, configuration, and routine system maintenance.</li><li>Support Mac, Windows, and Linux operating systems, including basic configuration, troubleshooting, and user assistance.</li><li>Communicate technical issues clearly and professionally to users with varying levels of technical expertise.</li><li>Collaborate with team members to resolve technical problems efficiently.</li><li>Escalate complex technical issues when appropriate and assist with follow‑up and resolution.</li><li>Cultivate foundational knowledge and strong interest in object‑oriented, web‑driven development, with exposure to JavaScript, C#, HTML, SQL, and PHP.</li><li>Stay current with emerging technologies, tools, and best practices through self‑learning and on‑the‑job training.</li></ul>Job Requirements<ul><li>Basic hands‑on experience with PC hardware repair and troubleshooting.</li><li>Familiarity with multiple operating systems (Windows, macOS).</li><li>Strong customer service skills and a positive, professional attitude.</li><li>Education: High School Diploma or equivalent required.</li><li>Strong verbal and written communication skills.</li><li>Enjoys collaborating with others to achieve shared goals.</li><li>Exceptional organization skills, both professionally and personally.</li><li>Basic math and computer skills required.</li><li>Must pass drug and background screenings.</li></ul>
2026-02-17T20:38:42Z

Job Information Technical Support Specialist II

Alpharetta, GA
remote
Temporary
28.00 - 30.00 USD / Hourly
We are seeking a hands-on Technical Support Specialist II to provide Level 2 onsite/deskside support to employees at a corporate headquarters in Alpharetta, GA. This role is part of a broader Global Infrastructure & Enterprise Services organization (150+ professionals supporting 13,000+ global users) and plays a key role in ensuring stable, high-quality IT operations for a fast-paced, growing enterprise.This position is ideal for an early-career support professional (typically 1–3 years experience) who wants to grow quickly, work directly with end users, and gain deep exposure to enterprise‑grade tools and environments.You will partner closely with Level 1 Service Desk teams and collaborate with Level 3 engineering groups to ensure efficient incident resolution, excellent customer service, and strong documentation standards. Key Responsibilities:· Provide Level 2 onsite/deskside support for Windows and macOS laptops (walk-ups + ticket queue).· Perform device lifecycle management: provisioning, imaging/enrollment, Autopilot builds, swaps, repairs coordination, leaver processing, SSD removals, and inventory control.· Administer endpoint management tools: • Windows: Autopilot / Intune• MacOS: Jamf Pro (policies, profiles, deployments, troubleshooting)· Troubleshoot collaboration tools: Microsoft 365, Teams, Outlook, SharePoint, OneDrive.· Resolve identity and access issues via Azure AD / Entra ID (MFA, SSO, access groups, device compliance).· Support Teams Rooms / AV equipment and coordinate vendor escalations.· Maintain accurate documentation and ticket updates in ServiceNow.· Identify recurring issues and contribute to knowledge base articles and process improvements.· Perform physical hardware tasks including RAM/SSD upgrades, troubleshooting peripherals, and supporting mobile devices.
2026-03-16T14:24:04Z

Help Desk/Desktop Support Analyst

Atlanta, GA
onsite
Permanent
60000.00 - 70000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will act as the primary technical resource, ensuring the smooth operation of IT services while supporting broader organizational initiatives. Your advanced technical expertise and strong communication skills will foster collaborative relationships between IT and business units, driving efficient service delivery and continuous improvement. Responsibilities: • Provide timely and effective technical support to resolve escalated issues for both remote and on-site employees. • Act as a subject matter expert, offering guidance on IT services and capabilities while addressing business-specific needs. • Ensure proper functioning of video conferencing solutions, localized printing, and other on-site services. • Monitor on-premises IT infrastructure to identify and address potential issues proactively. • Manage endpoint provisioning and administration, ensuring devices are configured and maintained efficiently. • Maintain inventory of IT equipment, performing asset management activities as needed. • Support employee IT services, including onboarding, offboarding, and workstation relocations. • Participate in incident, problem, request, and knowledge management practices to maintain consistent service delivery. • Develop documentation and processes to reduce incidents and enhance service desk efficiency.
2026-03-12T18:08:44Z

Help Desk/Desktop Support Analyst

Marietta, GA
onsite
Temporary
24.70 - 28.60 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Marietta, Georgia. In this role, you will provide comprehensive technical assistance to end-users in a Microsoft-based environment, ensuring smooth operations across hardware and software systems. This is a long-term contract position ideal for a problem-solver who thrives in a dynamic healthcare setting. Responsibilities: • Provide technical support for laptops, desktops, printers, and other hardware devices used by end-users. • Perform administrative tasks in Active Directory and Office 365 to manage user accounts and permissions. • Troubleshoot and resolve issues within Microsoft environments, including Windows 10 and other related systems. • Address service desk tickets promptly, ensuring effective issue resolution and user satisfaction. • Support electronic documentation software and internet connectivity systems within ambulance vehicles. • Maintain system performance and reliability by diagnosing and resolving connectivity issues. • Collaborate with other IT team members to address complex technical challenges. • Train end-users on proper use of hardware and software to enhance productivity. • Ensure compliance with organizational policies and security protocols during system support. • Document technical procedures, solutions, and resolutions for future reference.
2026-03-06T14:33:40Z

Technical Lead, IS Applications Development - Individual ...

Atlanta, GA
remote
Temporary
40.00 - 44.00 USD / Hourly
We are looking for a hands‑on AI/ML Engineer to join our Automation and Analytics team and help design, build, and scale AI‑driven solutions that boost decision‑making and operational efficiency across the organization. In this role, you’ll take the lead in developing generative AI applications, RAG (Retrieval-Augmented Generation) architectures, intelligent agents, and traditional machine learning models—transforming complex business challenges into scalable, production‑ready systems.This is a highly collaborative position where you’ll partner with data engineers, analysts, and key business stakeholders to rapidly prototype solutions, establish best practices, and help upskill the broader team. We’re seeking someone with strong experience in LLM orchestration, prompt engineering, vector databases, model evaluation, MLOps, and secure enterprise deployment patterns. Key Responsibilities:· Design, build, and deploy generative AI applications, RAG pipelines, and intelligent agents.· Develop and maintain machine learning models that address real business problems.· Translate business requirements into scalable, production-ready AI systems.· Collaborate with data engineers, analysts, and business stakeholders to prototype and refine solutions.· Implement best practices for model evaluation, monitoring, governance, and compliance.· Support and improve MLOps processes for reliable deployment and lifecycle management.
2026-02-20T18:38:45Z

Salesforce Platform Manager

Johns Creek, GA
remote
Contract / Temporary to Hire
60.00 - 75.00 USD / Hourly
OverviewWe are seeking a Manager, Salesforce Platform to lead the strategy, governance, and ongoing evolution of our Salesforce ecosystem. This role will own the platform roadmap, ensure scalable and well-governed solutions, and partner closely with business and technology leaders to maximize the value of Salesforce across the organization.The ideal candidate combines deep Salesforce platform expertise, strategic thinking, and leadership experience to guide platform development, improve operational efficiency, and drive continuous improvement across the platform. Key ResponsibilitiesPlatform Strategy & Roadmap<ul><li>Define and execute the strategic vision and roadmap for the Salesforce platform in alignment with organizational goals.</li><li>Identify opportunities to enhance platform capabilities, streamline processes, and deliver measurable business value.</li><li>Partner with business and technology stakeholders to align platform initiatives with broader enterprise priorities.</li></ul>Platform Governance & Standards<ul><li>Establish and maintain governance frameworks, platform standards, and reusable capabilities that promote scalable and consistent Salesforce solutions.</li><li>Lead governance processes to evaluate and prioritize enhancement requests across business units.</li><li>Drive best practices across configuration, development, integrations, and platform lifecycle management.</li></ul>Platform Ownership & Decision Authority<ul><li>Serve as the primary owner of the Salesforce platform, responsible for platform strategy, standards, and long-term evolution.</li><li>Provide recommendations on platform investments, architectural decisions, and capability expansion.</li><li>Collaborate with business and technology leaders to ensure platform initiatives align with strategic business objectives.</li></ul>Platform Delivery<ul><li>Prioritize and manage the Salesforce platform backlog and oversee release planning to ensure delivery of high-value platform enhancements.</li><li>Partner with business stakeholders to translate requirements into scalable Salesforce solutions.</li><li>Ensure development, configuration, and enhancements follow established platform standards and governance processes.</li></ul>Team Dynamic<ul><li>Collaborate with a cross-functional Salesforce team that includes a Salesforce Architect, Salesforce Developer, Salesforce Product/Project Manager, and Salesforce Administrators.</li><li>Provide leadership, mentorship, and guidance to support effective platform delivery and professional development across the team.</li><li>Foster collaboration between technical teams and business stakeholders.</li></ul>Platform Operations<ul><li>Oversee platform health, operational support, and issue resolution to maintain system reliability and performance.</li><li>Ensure effective monitoring, support processes, and operational stability of the Salesforce environment.</li></ul>Adoption & Enablement<ul><li>Drive Salesforce adoption across the organization through user enablement, training initiatives, and communication strategies.</li><li>Partner with business leaders to ensure Salesforce capabilities effectively support evolving business processes and operational needs.</li></ul>
2026-03-17T17:18:53Z

Director Data and AI

Atlanta, GA
onsite
Permanent
250000.00 - 265000.00 USD / Yearly
We are looking for an experienced and visionary Director of Data and AI to lead the strategic development and implementation of data management, artificial intelligence, and enterprise architecture initiatives. This role is pivotal in driving innovation, operational excellence, and competitive advantage through cutting-edge technologies and scalable solutions. Based in Atlanta, Georgia, the position requires collaboration with senior leaders to integrate data and AI into the organization's core strategy, ensuring measurable business outcomes. Responsibilities: • Define and execute a comprehensive strategy for data, AI, and enterprise architecture aligned with organizational goals. • Collaborate with senior leadership to embed data-driven decision-making and AI solutions into business operations. • Establish governance frameworks and standards for data management and architecture to ensure security, scalability, and reliability. • Lead the development and modernization of enterprise architecture to support integration and cloud transformation. • Oversee the deployment of AI technologies to enhance business processes, customer experiences, and workforce productivity. • Manage enterprise data platforms and analytics to ensure data integrity and accessibility across the organization. • Identify opportunities for leveraging data insights to improve performance and deliver competitive advantages. • Evaluate emerging technologies and build external partnerships to stay ahead in innovation. • Build and mentor a high-performing team focused on innovation, delivery, and continuous improvement. • Foster a collaborative and accountable culture that promotes curiosity and drives transformation.
2026-02-25T19:14:07Z