<p><strong>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</strong></p><p><strong> </strong></p><p><strong>Robert Half is partnering with a Registered Investment Firm in the East Bay. They are looking for an Operations Lead </strong>to support business operations while partnering closely with senior leadership to keep priorities moving efficiently across the organization. This position plays a central role in improving internal processes, guiding cross-functional initiatives, and providing operational support across administrative, human resources, and compliance-related activities. The ideal candidate brings a practical, organized approach, strong communication skills, and the ability to manage multiple projects in a services environment.</p><p> </p><p><strong>This is a great opportunity if you're early in your career and looking to step into a broader operations leadership role, or if you're an experienced operations professional seeking a long-term opportunity with a well-established, team-oriented firm.</strong></p><p><strong> </strong></p><p>Responsibilities:</p><p>• Work closely with the Office Manager and Chief Operating Officer to maintain effective daily business operations and address evolving organizational needs.</p><p>• Direct operational initiatives from initial planning through execution, ensuring milestones are met and stakeholders remain informed.</p><p>• Review existing workflows, identify inefficiencies, and recommend practical improvements that strengthen overall productivity.</p><p>• Coordinate projects that involve multiple teams, helping departments stay aligned on timelines, deliverables, and implementation steps.</p><p>• Provide support for technology rollouts, process updates, and operational enhancements that improve how the firm functions.</p><p>• Assist leadership with broader company initiatives by organizing tasks, tracking progress, and helping drive strategic operational priorities.</p><p>• Act as an internal point of contact for staff who need guidance on operational procedures, tools, and best practices.</p><p>• Partner with human resources efforts by supporting employee relations documentation, manager coaching processes, compensation communications, and employee lifecycle activities.</p><p>• Work alongside compliance professionals and internal teams to help carry out compliance-related projects, communicate updates, and reinforce adherence to established procedures.</p>
<p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>An established Registered Investment Advisory (RIA) firm in San Ramon is seeking a detail-oriented <strong>Reporting & Billing Specialist</strong> to join its growing operations team.</p><p> </p><p>This is an internal-facing role that works closely with financial advisors and the firm's internal team to support portfolio reporting, quarterly billing, account administration, and operational workflows. The primary focus will be managing quarterly billing across client accounts, maintaining accurate account data, and overseeing reporting and financial systems, including Envestnet Tamarac.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Quarterly Billing:</strong> Manage the end-to-end quarterly billing process across client accounts, ensuring calculations are accurate and completed on schedule.</li><li><strong>Billing & Fee Administration:</strong> Review fee schedules, account information, and billing calculations; identify discrepancies and communicate anticipated billing amounts to advisors and internal teams.</li><li><strong>Portfolio Reporting:</strong> Manage Envestnet Tamarac, including portfolio accounting, reporting functionality, and ongoing system maintenance.</li><li><strong>Account Administration:</strong> Set up new accounts, establish client portals, process account updates, and maintain accurate information across internal systems.</li><li><strong>CRM Management:</strong> Oversee CRM data and maintain accurate account, household, and relationship records.</li><li><strong>Daily Operations:</strong> Handle system updates, reporting needs, account maintenance, and other operational tasks that keep the firm running smoothly.</li><li><strong>Internal Collaboration:</strong> Partner with advisors and internal team members to coordinate billing cycles, resolve operational issues, and support ongoing reporting needs.</li></ul><p><br></p>