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8 results for Help Desk in Manhattan Beach, CA

Help Desk Analyst

Los Angeles, CA
onsite
Temporary / Contract
25 - 27.6 USD / Hourly
We are looking for a Help Desk Analyst to provide hands-on technical assistance for end users. This is a contract position focused on resolving day-to-day desktop and system issues, supporting Windows-based environments, and delivering responsive service through an organized support process. The ideal candidate is comfortable troubleshooting a range of hardware and software concerns while maintaining a detail-oriented and customer-focused approach. Responsibilities<ul><li>Serve as the first point of contact for IT support requests</li><li>Triage and resolve issues across systems, software, and hardware</li><li>Provide hands-on technical support to staff (in-person and remote)</li><li>Troubleshoot common end-user issues including Outlook, Zoom, email performance, and system lag</li><li>Perform hardware repairs, replacements, and basic maintenance (e.g., printers, toner)</li><li>Reinstall and configure software and manage access to hardware/software licenses</li><li>Handle user account administration: password resets, new account setup, decommissioning users, and policy creation</li><li>Manage tickets in ServiceDesk Plus and work closely with the managing engineer (training provided on use cases and documentation)</li><li>Review and quarantine suspected spam/phishing emails via Barracuda</li></ul>
2026-08-14T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Wilmington, CA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for both IT and operational technology environments in Wilmington, California. This contract position is ideal for someone who enjoys solving end-user issues onsite, maintaining reliable workstation performance, and supporting day-to-day business operations in a logistics setting. The role will work across common enterprise tools and endpoint technologies while delivering responsive service and practical solutions. Responsibilities: • Deliver onsite desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner. • Troubleshoot Windows-based devices and user environments to restore productivity and maintain stable day-to-day operations. • Support both IT and operational technology equipment, helping ensure systems used across the facility remain functional and dependable. • Manage and update service requests through the ticketing system, documenting issues clearly and tracking progress through resolution. • Configure, deploy, and maintain Dell computers and related peripherals for new and existing users. • Administer user accounts, permissions, and basic access support within Active Directory and associated endpoint management tools. • Provide support for Google Workspace applications and assist users with common collaboration, email, and productivity issues. • Use Intune and other management platforms to assist with device setup, policy application, and endpoint support activities.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Ontario, CA
onsite
Permanent / Full Time
46000 - 68000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to support daily technology needs for a retail operation in Ontario, California. This position focuses on delivering responsive end-user assistance, maintaining reliable desktop and mobile computing environments, and helping employees stay productive through timely issue resolution. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a practical approach to managing hardware, software, and user access. Responsibilities: • Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, printers, and other workplace technology. • Set up, configure, maintain, and troubleshoot operating systems, business applications, and end-user hardware. • Track IT assets by keeping equipment records current and monitoring device assignment and inventory status. • Support employee onboarding and offboarding by preparing accounts, issuing equipment, and recovering technology as needed. • Record incidents, solutions, and recurring fixes in ticketing systems and internal documentation resources. • Work closely with broader IT teams to escalate unresolved issues and help drive timely resolution of more complex problems. • Assist users with connectivity issues and provide support for basic network and server-related needs when required. • Follow established security standards, support procedures, and company technology policies in all support activities.
2026-07-27T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users. • Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications. • Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders. • Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance. • Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization. • Perform basic network and cabling support to address connectivity issues and workstation setup needs. • Assist with troubleshooting and support activities related to Munis and other department applications as needed. • Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
2026-08-06T00:00:00Z

Front Desk Reception

Los Angeles, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are seeking a professional, friendly, and customer-focused Front Desk Receptionist to join a hotel team in Commerce, CA. This position is ideal for someone who enjoys providing excellent guest service, is comfortable working independently, and can maintain a welcoming and professional front desk environment.Key Responsibilities<ul><li>Greet and welcome hotel guests in a professional and friendly manner.</li><li>Handle guest check-ins and check-outs accurately and efficiently.</li><li>Answer phones, respond to guest questions, and provide information about hotel services and local areas.</li><li>Manage reservations, room assignments, and guest requests.</li><li>Process payments and maintain accurate guest records.</li><li>Address guest concerns and resolve issues promptly and professionally.</li><li>Communicate with housekeeping and other hotel departments regarding room status and guest needs.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Follow hotel policies and procedures, including overnight security and front desk protocols.</li></ul>
2026-08-25T00:00:00Z

DSP and Office

Los Angeles, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a bilingual Direct Support Specialist and Office Assistant to join our team in California. This contract opportunity combines client-centered field support with administrative responsibilities, making it ideal for someone who is compassionate, organized, and comfortable working independently. In this role, you will help individuals work toward personal goals while also supporting day-to-day office operations with care. Responsibilities: • Deliver one-on-one support based on each client’s service objectives, helping them make progress in daily living, employment, parenting, and community participation. • Guide clients in building practical skills such as money management, communication, household routines, and workplace readiness. • Provide safe transportation to appointments, programs, and community activities using a personal vehicle while maintaining a dependable schedule. • Record services, client updates, and progress notes accurately and submit required documentation within established timelines. • Coordinate effectively with family members, employers, and care teams to support consistent service delivery and positive outcomes. • Uphold client dignity, safety, and individual rights while responding thoughtfully to changing needs and circumstances. • Assist with office support tasks such as answering incoming calls, handling administrative paperwork, data entry, and general receptionist coverage. • Use mobile tools and Microsoft Office applications to manage records, communication, and routine administrative duties. • Participate in trainings, team meetings, and supervisory check-ins while following organizational and program guidelines. • Take on additional support or administrative assignments as needed to meet client and office needs.
2026-08-24T00:00:00Z

IT Support Engineer

Los Angeles, CA
onsite
Temporary / Contract
48 - 50 USD / Hourly
***email: valerie.montoya@rht (.com) for consideration*** Robert Half is currently assisting a client in search of an IT Support Engineer to support day-to-day enterprise IT operations in a fast-paced Microsoft-centric environment. Required Qualifications· 3+ years of experience supporting enterprise IT infrastructure and end users.· Strong Microsoft 365 administration experience.· Hands-on experience with Entra ID (Azure AD), Intune, and Windows Autopilot.· Experience managing user accounts, permissions, and identity/access management.· Strong troubleshooting skills across endpoint, application, and authentication issues.· Experience supporting SharePoint Online and Microsoft collaboration platforms.· Knowledge of endpoint management and device provisioning.· Excellent communication, organization, and problem-solving skills.
2026-08-11T00:00:00Z