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11 results for Call Center Manager in Manhattan Beach, CA

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers. Responsibilities: • Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner. • Process orders and accurately input data into the system to ensure seamless transactions. • Handle both inbound and outbound calls to address customer needs and provide solutions. • Maintain and update customer records with accurate and detailed information. • Resolve customer complaints by identifying issues and offering appropriate resolutions. • Collaborate with team members to improve service processes and enhance customer satisfaction. • Stay informed about company products and services to effectively assist customers. • Follow up with customers to ensure their concerns are fully addressed and resolved. • Adhere to company policies and procedures while maintaining a high level of attention to detail.
2026-05-08T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential. Responsibilities:• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.<ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul> • Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.• Prepare invoices and assist with billing activities by confirming order information before final submission.• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.• Enter order details into internal systems and verify that all entries align with supporting paperwork.• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.
2026-05-14T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary / Contract
18.2115 - 21.087 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment in Irvine, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized, and enjoys helping customers through phone-based interactions. In this role, you will manage inquiries, process orders accurately, and provide responsive support across inbound and outbound calls. Responsibilities: • Handle a steady flow of incoming customer calls and provide timely, attentive assistance • Place outbound calls as needed to follow up on requests, confirm information, or resolve service issues • Enter customer orders into internal systems with close attention to accuracy and completeness • Respond to questions related to products, services, order status, and general account support • Document customer interactions clearly to maintain accurate service records and support continuity • Work efficiently within a call center setting while meeting quality and responsiveness expectations
2026-05-14T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
17.25 - 20 USD / Hourly
We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers. Position: Temp to Hire – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm. Bilingual: Required (Spanish, Chinese, Vietnamese, or Tagalog) POSITION OVERVIEWThe Customer Care Associate (CCA) has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a fast-paced, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution. REPORTS TO: Manager, Customer CareESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ol><li>Research and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions efficiently and effectively through the use of active listening, personalization techniques and focusing on adding value.</li><li>Build formal and informal relationships with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the long-term success of Allstate Floral and its customers.</li></ol>
2026-04-29T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.Key Responsibilities:<ul><li>Manage order intake via phone and email, ensuring accuracy and timeliness</li><li>Verify product availability and confirm inventory levels</li><li>Coordinate with purchasing and fabrication teams to locate or source products as needed</li><li>Partner with the shipping department to track and confirm on-time deliveries</li><li>Perform high-volume data entry using alphanumeric systems with strong attention to detail</li><li>Handle 20+ inbound calls daily, providing professional and efficient customer support</li><li>Utilize Microsoft Dynamics AX to search products and manage order information</li><li>Maintain accurate records and provide updates to customers as needed</li></ul>
2026-04-29T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Customer Service Representative

Pasadena, CA
remote
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with State of California residents, sharing clear guidance, and helping people access timely information during preparedness and response activities. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and delivering attentive service in a fast-paced environment. Responsibilities: • Place outbound calls to residents and community members to communicate emergency readiness information and offer appropriate support resources. • Handle incoming questions effectively, providing accurate guidance related to disaster preparedness, safety procedures, and related services. • Record call details, customer concerns, and follow-up actions in the designated system with a high level of accuracy. • Apply established call handling standards, scripts, and operating procedures to ensure consistent and compliant service. • Take part in ongoing training to remain current on program updates, communication approaches, and service expectations. • Manage email correspondence and related administrative tasks to support customer interactions and case follow-up. • Schedule appointments or callbacks when needed to help ensure residents receive timely assistance. • Use Microsoft Word, Excel, and other basic office tools to complete documentation and support daily customer service activities.
2026-05-05T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction. Responsibilities: • Manage customer inquiries by phone and email, providing accurate information and a responsive service experience. • Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up. • Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed. • Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks. • Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback. • Contribute to assigned projects and provide support for additional operational needs as business demands change. • Maintain detailed and accurate records while handling data entry and customer documentation with care. • Support workload demands that may occasionally require overtime based on team or business needs.
2026-05-14T00:00:00Z

Client Solutions Manager

Westwood, CA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are seeking a results-driven Client Solutions Manager to support growth within our Technology Contract Talent practice. This role is responsible for developing client relationships, driving business development, and delivering talent solutions that help organizations address critical technology skills gaps and project demands. Based on general knowledge.Key Responsibilities<ul><li>Build and expand relationships with hiring managers and key decision-makers across client organizations. Based on general knowledge.</li><li>Generate new business opportunities for contract talent solutions within the technology space. Based on general knowledge.</li><li>Consult with clients on workforce needs, project priorities, and staffing strategies. Based on general knowledge.</li><li>Partner closely with recruiting teams to align talent pipelines with client demand. Based on general knowledge.</li><li>Present tailored contract staffing solutions for initiatives involving security, AI, data, software development, cloud, and IT operations. </li><li>Manage the full client engagement lifecycle, from prospecting and business development through job order intake and ongoing account management. Based on general knowledge.</li><li>Maintain a high level of market activity and develop a strong network within the local technology community. Based on general knowledge.</li></ul>
2026-04-27T00:00:00Z