We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. This long-term contract position offers the opportunity to provide exceptional service to residents in a hybrid work environment, with remote work on Mondays and Fridays and onsite work from Tuesday to Thursday. If you have a passion for delivering outstanding customer experiences and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by handling inbound and outbound calls related to resident accounts and maintenance requests.<br>• Address resident inquiries, concerns, and complaints promptly and effectively to ensure satisfaction.<br>• Maintain an attentive and empathetic demeanor while fostering positive relationships with residents.<br>• Record detailed notes of resident interactions, inquiries, and resolutions in internal systems.<br>• Collaborate with internal teams to resolve resident issues and coordinate solutions.<br>• Follow up with residents to confirm their needs have been met and issues resolved.<br>• Demonstrate a comprehensive understanding of services offered to provide accurate and helpful information.<br>• Navigate multiple software systems efficiently to input and retrieve resident data.<br>• Manage a high volume of calls with a focus on resolving issues and enhancing the resident experience.<br>• Support scheduling and coordination efforts to ensure seamless service delivery.
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.<br><br>Responsibilities:<br>• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.<br>• Build and sustain positive relationships with customers while addressing their needs and concerns.<br>• Recommend and promote products or services to align with customer preferences and interests.<br>• Accurately record customer details and inquiries in the company's database systems.<br>• Apply technical knowledge to troubleshoot and resolve customer issues effectively.<br>• Handle complaints with tact and care, ensuring customer satisfaction.<br>• Participate in product and skills training sessions, and successfully complete required assessments.<br>• Share relevant feedback and trends with management to improve customer service processes.<br>• Adhere to a flexible work schedule, including occasional weekend shifts and overtime as needed.
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Rancho Cucamonga, California. This position offers an opportunity to work in a dynamic non-profit organization, where you’ll play a crucial role in delivering exceptional service and ensuring smooth administrative operations. The role involves handling customer inquiries, managing billing processes, and supporting various departmental tasks.<br><br>Responsibilities:<br>• Input and update customer account details, service records, comments, and payment information using computer systems.<br>• Process credit card transactions, manage billing data, and finalize consumption reports.<br>• Review preliminary billing ledgers to ensure accuracy and perform nightly system updates.<br>• Respond to customer inquiries regarding billing practices, rates, and service requests, including account activation and termination.<br>• Prepare reminders for overdue accounts, issue past-due notices, and coordinate service disconnections for non-payment.<br>• Assist customers in navigating online payment and usage portals, offering guidance on features such as autopay, paperless billing, and meter usage analysis.<br>• Generate service orders for field technicians and maintain detailed records of completed tasks.<br>• Conduct administrative duties, such as drafting letters and memos, managing files, and sorting mail.<br>• Provide backup support to other department staff and cross-train in billing processes.<br>• Address general inquiries about organizational programs and procedures, and assist visitors with check-in processes.
<p>Job Title: HR Generalist / Safety Coordinator (Contract)</p><p><br></p><p>Duration: 6–8 month contract with potential for conversion based on budget later in the year</p><p>Start Date: Immediate (interviews this week; ideal start next week)</p><p>Position Overview</p><p>We are seeking a bilingual (Spanish/English) HR Generalist / Safety Coordinator to support a food manufacturing facility with approximately 60 employees. This onsite contract role will play a key part in maintaining day-to-day HR operations while ensuring a safe and compliant work environment. The position reports directly to the Office Manager and Plant Manager and will collaborate with HR staff supporting other company facilities.</p><p>The ideal candidate brings hands-on experience in both human resources and workplace safety, preferably within a food manufacturing or production environment.</p><p>Key Responsibilities</p><p>Human Resources</p><p>• Manage day-to-day HR operations including onboarding, offboarding, and employee documentation</p><p>• Maintain employee records and HR data in ADP</p><p>• Support payroll coordination and timekeeping accuracy</p><p>• Assist with employee relations matters and act as a point of contact for HR questions</p><p>• Ensure compliance with company policies and employment regulations</p><p>• Coordinate training and employee communications</p><p>• Partner with management on workforce planning and staffing needs</p><p>Safety & Compliance</p><p>• Support and maintain workplace safety programs and procedures</p><p>• Conduct safety orientations and ongoing training for employees</p><p>• Assist with incident reporting, investigations, and corrective actions</p><p>• Ensure compliance with OSHA and food manufacturing safety standards</p><p>• Perform regular safety audits and inspections</p><p>• Maintain safety documentation and reporting requirements</p><p>Qualifications</p><p>• 2+ years of experience in an HR Generalist and/or Safety role</p><p>• Experience in food manufacturing or a production environment strongly preferred</p><p>• Bilingual in Spanish and English required</p><p>• Working knowledge of ADP or similar HRIS/payroll systems</p><p>• Familiarity with OSHA regulations and workplace safety practices</p><p>• Strong organizational and communication skills</p><p>• Ability to work independently in a fast-paced onsite environment</p><p>Work Environment</p><p>• Fully onsite role supporting a manufacturing facility of approximately 60 employees</p><p>• Collaborative environment working closely with operations and management teams</p><p>________________________________________</p>
We are looking for an Endpoint Management Specialist to join our team in Rancho Palos Verdes, California. In this role, you will be responsible for deploying and managing hardware, software, and operating system configurations across multiple locations. This position requires expertise in endpoint protection, system imaging, and application deployment using tools like Intune, Microsoft Deployment Toolkit, and System Center Configuration Manager. This is a contract position with the potential for long-term employment.<br><br>Responsibilities:<br>• Deploy and evaluate new hardware and software to streamline remote installation processes.<br>• Create, test, and maintain customized operating system images and application deployment packages.<br>• Implement and manage Intune configuration policies, scripts, and Windows Autopilot settings.<br>• Oversee enterprise-level antivirus and endpoint protection systems for servers and workstations.<br>• Manage Windows Software Update Services to test and approve updates for deployment.<br>• Develop and maintain technical documentation to ensure accurate system configurations and troubleshooting procedures.<br>• Provide training and support to IT staff on system processes and configurations.<br>• Assist in the management of multifunction device fleets and security camera systems.<br>• Design and implement APIs for software and service integration.<br>• Plan and execute OS deployment packages using Lite Touch and Zero Touch methods.
<p>Client is seeking an highly entrepreneurial and results-driven Office Business Manager to serve as a key strategic partner to the CEO. This role goes far beyond traditional office management. The Office Business Manager will oversee cross-functional projects, support multiple divisions and programs, and help drive operational growth and revenue-generating initiatives that directly benefit the community.</p><p>This individual will coordinate and manage projects across business lines — including but not limited to food delivery services, housing initiatives, and community programs — with a focus on scaling operations, improving efficiency, and identifying opportunities for expansion. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment and is passionate about building systems, fostering partnerships, and contributing to a mission-driven organization.</p><p>Key Responsibilities</p><p>Strategic Project & Operations Management</p><ul><li>Lead and manage cross-division projects from planning through execution, ensuring alignment with organizational goals</li><li>Coordinate initiatives across programs such as food delivery services, housing support, and emerging community ventures</li><li>Develop systems and processes to improve operational efficiency and scalability</li><li>Track project milestones, budgets, and outcomes; provide regular updates to the CEO</li><li>Identify opportunities to expand services and scale successful programs</li></ul><p>Business Development & Growth</p><ul><li>Support the CEO in developing and executing growth strategies across divisions</li><li>Research and pursue partnerships, funding opportunities, and community collaborations</li><li>Assist with outreach efforts to local organizations, businesses, and stakeholders</li><li>Help design initiatives that generate revenue to reinvest back into the community</li><li>Contribute to building an entrepreneurial, performance-driven culture</li></ul><p>Organizational & Administrative Leadership</p><ul><li>Oversee daily office operations and administrative functions</li><li>Implement workflow improvements and organizational systems</li><li>Coordinate internal communications across teams and programs</li><li>Support budgeting, reporting, and compliance activities</li><li>Ensure smooth coordination between departments</li></ul><p>Community Outreach & Partnerships</p><ul><li>Represent meetings with community partners and stakeholders</li><li>Support outreach initiatives to expand program awareness and participation</li><li>Build and maintain strong relationships with local organizations and agencies</li></ul><p> </p><p>Key Competencies</p><ul><li>Strategic thinking and execution</li><li>Initiative and ownership mindset</li><li>Adaptability in a dynamic environment</li><li>Collaboration and leadership</li><li>Financial and operational acumen</li><li>Community engagement and outreach skills</li></ul><p>What Success Looks Like in This Role</p><ul><li>Programs are efficiently managed and positioned for growth</li><li>New partnerships and revenue opportunities are developed</li><li>Cross-division coordination improves organizational impact</li><li>Systems are implemented that support long-term scalability</li><li>The organization strengthens its presence and service in the community</li></ul>
<p><strong>Network Security Administrator</strong></p><p><strong>Position Summary</strong></p><p>The Network Security Administrator is responsible for protecting the organization’s network infrastructure through proactive monitoring, configuration, and management of next‑generation firewalls and related security technologies. This role focuses heavily on <strong>NGFW </strong>Next-Generation Firewalls, ensuring secure and reliable connectivity across enterprise environments. The specialist will be a key contributor to incident response, threat mitigation, and continuous improvement of security controls.</p><p><br></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Firewall & Network Security Administration</strong></p><ul><li>Configure, manage, and maintain <strong>Next‑Generation Firewalls (NGFW)</strong>, including policies, objects, NAT rules, App‑ID, User‑ID, threat prevention profiles, and Remote access VPN, ACL’s, IDS/IPS policies.</li><li>Perform regular firewall rule reviews, cleanup, and optimization to improve performance and reduce risk.</li></ul><p><strong>Security Operations & Monitoring</strong></p><ul><li>Monitor network security alerts, traffic anomalies, and firewall logs using vendor specific tools, SIEM platforms, and packet capture utilities.</li><li>Investigate and remediate network‑based security incidents, coordinating with SOC or incident response teams as necessary.</li><li>Perform security event correlation and escalation following established SOPs.</li></ul><p><strong>Network Infrastructure Support</strong></p><ul><li>Support secure network connectivity across data centers, branch sites, cloud environments, and remote access solutions.</li><li>Troubleshoot layer 2/3 issues related to routing, switching, VPN tunnels, and connectivity impacts to security appliances.</li><li>Assist in deploying secure architectures for new network builds, migrations, and cloud integrations.</li></ul><p><br></p>
We are looking for a skilled Facilities Coordinator to join our team in Los Angeles, California. This contract position focuses on overseeing the performance and coordination of a small team of multi-skilled operatives while maintaining strong relationships with clients, landlords, vendors, and other stakeholders. The ideal candidate will ensure facilities operations run smoothly, adhere to safety and risk management standards, and meet key performance targets.<br><br>Responsibilities:<br>• Coordinate and monitor the performance of a team of multi-skilled operatives to ensure efficiency and quality of work.<br>• Build and maintain effective relationships with clients, landlords, managing agents, and vendors.<br>• Manage on-site contractors to ensure compliance with performance standards and safety requirements.<br>• Support vendor procurement processes and ensure timely delivery of required services.<br>• Handle financial processes such as purchase orders, monthly accrual reports, and tracking finances.<br>• Conduct site inspections, safety assessments, and regular audits to maintain building standards and procedures.<br>• Implement and oversee risk management programs and ensure adherence to industry best practices.<br>• Maintain the premises in excellent condition through regular monitoring and upkeep.<br>• Assist in the development and execution of disaster recovery and business continuity plans.<br>• Prepare and deliver management reports and track Key Performance Indicators (KPIs) to meet Service Level Agreement (SLA) targets.
<p>Position Overview</p><p>The Employment Specialist supports individuals and families experiencing homelessness by helping them achieve economic stability through employment readiness, job placement, and career development. This role works closely with clients to assess skills, identify employment goals, and connect them with meaningful job opportunities.</p><p>Key Responsibilities</p><ul><li>Provide employment counseling, job coaching, and skills assessments to program participants</li><li>Conduct comprehensive employment consultations to identify work history, strengths, barriers, and career goals</li><li>Develop, implement, and regularly update Individualized Employment Plans (IEPs)</li><li>Assist clients with job searches, applications, resume development, and interview preparation</li><li>Provide ongoing job coaching and model strong professional workplace behavior</li><li>Match clients to employment opportunities using assessment data and labor market insights</li><li>Build and maintain relationships with employers and community partners</li><li>Track outcomes and meet monthly employment placement goals</li><li>Conduct community-based meetings as needed (client homes, libraries, community centers)</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Office Manager/Bookkeeper to join our team in Carson, California. In this role, you will oversee financial and administrative operations, ensuring the smooth running of daily business activities. The ideal candidate is dependable, attentive to detail, and eager to contribute to the long-term growth and success of the company. This is a long-term contract position offering an opportunity to make a meaningful impact within a niche civil engineering firm.<br><br>Responsibilities:<br>• Handle daily bookkeeping tasks, including accounts payable/receivable, invoicing, and expense tracking.<br>• Maintain precise financial records and assist with periodic financial reporting.<br>• Collaborate with leadership on budgeting, cash flow management, and financial planning.<br>• Manage general office operations, including ordering supplies and ensuring administrative efficiency.<br>• Act as a liaison with external partners such as accountants, payroll providers, and vendors.<br>• Support client account management by maintaining contracts and relevant documentation.<br>• Help drive internal process improvements and enhance operational workflows.<br>• Foster a positive and detail-focused office environment, serving as a trusted resource for staff.<br>• Mentor entry-level administrative personnel and provide guidance when needed.<br>• Uphold confidentiality and integrity in handling sensitive financial and business information.
