Add your latest resume to match with open positions.

12 results for Call Center Manager in Manhattan Beach, CA

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-08-13T00:00:00Z

Customer Service Manager

Inglewood, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
Customer Relations ManagerPosition Overview:The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a positive overall customer experience. This individual will manage customer inquiries and escalations, maintain accurate customer records, and work closely with internal teams to resolve issues and improve processes.Key Responsibilities:<ul><li>Manage day-to-day customer relations and service activities while ensuring a high level of customer satisfaction.</li><li>Oversee customer inquiries, concerns, and escalations, ensuring timely and effective resolution.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Utilize CRM data to monitor customer trends and identify opportunities for process and service improvements.</li><li>Work closely with sales, operations, and other internal departments to resolve customer issues.</li><li>Prepare and analyze customer service reports and performance metrics.</li><li>Use NetSuite to access and manage customer and order-related information.</li><li>Utilize Excel for reporting, data analysis, tracking, and maintaining customer service metrics.</li><li>Help develop and improve customer relations processes and procedures.</li><li>Provide leadership, guidance, and support to the customer service team.</li></ul>
2026-08-07T00:00:00Z

Customer Service Manager

Los Angeles, CA
onsite
Temporary to Hire
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience. Responsibilities: • Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support. • Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed. • Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion. • Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments. • Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance. • Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms. • Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity. • Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations. • Contribute to department-wide projects and additional business priorities as assigned.
2026-08-17T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-14T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-14T00:00:00Z

Customer Service Representative

Ontario, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Ontario, California. This Long-term Contract opportunity is ideal for someone who enjoys helping people, communicating clearly, and working accurately in a fast-paced financial services environment. The person in this role will handle member inquiries, support account servicing activities, and help connect members with products and solutions that fit their needs. Responsibilities: • Manage new and existing member accounts, ensuring all information is recorded correctly and in accordance with established guidelines. • Respond to incoming calls with care and clarity, addressing questions and concerns with a strong service mindset. • Assist members with balance reviews, transaction questions, and other routine account-related requests. • Troubleshoot and resolve issues involving debit cards, credit cards, and digital banking access within expected service timeframes. • Explain available financial products and service options, including protection-related offerings, to help members make informed decisions. • Update account details and maintain complete, accurate records across member profiles and related documentation. • Recognize opportunities to recommend suitable products and services based on each member's situation. • Protect confidential information and follow all privacy and security standards when handling sensitive data. • Partner with branch, lending, and other internal teams to resolve escalated concerns and improve the overall member experience. • Complete administrative and operational support tasks that contribute to smooth daily branch and service operations.
2026-08-17T00:00:00Z

Customer Service Representative

Newbury Park, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are seeking a Customer Service Representative/Dispatcher for a 3-week assignment in Newbury Park. This role involves handling high-volume calls, scheduling appointments, managing calendars, dispatching requests, and providing excellent customer service. Strong communication, organization, and calendar management skills are required. Responsibilities:• Respond to incoming customer calls promptly and provide helpful, detail-oriented assistance.• Place outbound calls as needed to follow up on customer questions or service needs.• Enter customer orders accurately into the appropriate system and verify information for completeness.• Address a range of customer concerns by identifying needs, explaining solutions, and ensuring timely resolution.• Maintain clear and accurate records of customer interactions, requests, and updates. • Coordinate with internal teams to resolve order issues and support a smooth customer experience.• Manage multiple service tasks efficiently while meeting quality and response expectations.
2026-08-14T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members. Responsibilities:• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.
2026-08-14T00:00:00Z

Customer Service Representative

Orange, CA
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment. Responsibilities: • Manage customer order input and updates with a high degree of accuracy across company platforms. • Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up. • Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward. • Share clear information related to products, order progress, and account details to support customer decision-making. • Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach. • Monitor open requests and ensure commitments are completed within expected timeframes. • Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
2026-08-13T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine, California as part of a contract opportunity with potential for a permanent role. This position is well suited for someone who enjoys speaking with customers, gathering key details, and helping individuals move forward in the early stages of the loan process. The role focuses on creating a strong first impression, collecting accurate information, and connecting applicants who meet initial criteria with the appropriate next point of contact. Responsibilities: • Manage incoming and outbound conversations with prospective borrowers to support the beginning of the loan application process. • Use a guided questioning approach to gather information related to financial background, borrowing goals, and general qualification criteria. • Record customer responses and application details with accuracy in internal platforms and customer records. • Direct applicants who meet initial guidelines to the appropriate Loan Officer for follow-up and next steps. • Provide courteous, clear, and consistent service during every customer interaction to promote a positive experience. • Meet daily activity expectations in a high-volume environment while maintaining attention to detail and consistency. • Follow established procedures for call handling, documentation, and status updates throughout the intake process.
2026-08-13T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support daily client interactions and administrative tasks in Cerritos, California. This Contract to permanent opportunity is ideal for someone who communicates clearly, stays organized, and can manage a high volume of inquiries across phone and email channels. The person in this role will help customers with orders, appointments, and product or showroom-related questions while maintaining accurate records and delivering a detail-oriented service experience. Responsibilities: • Respond to incoming customer calls and emails with timely, attentive, and solution-oriented support. • Handle a steady flow of inbound and outbound communication to assist with questions, follow-ups, and service updates. • Enter customer orders and service details accurately into internal systems while maintaining complete records. • Coordinate and schedule appointments based on customer needs and business availability. • Welcome and assist visitors in the showroom, providing information and directing them to the appropriate resources. • Update spreadsheets, documents, and customer files using Microsoft Excel and Microsoft Word. • Resolve routine customer concerns efficiently and escalate more complex issues when needed. • Support day-to-day call center operations by documenting interactions and ensuring a consistent customer experience.
2026-08-14T00:00:00Z

Customer Experience Specialist

Los Angeles, CA
onsite
Temporary to Hire
24.7 - 26 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Experience Specialist. This contract opportunity with potential for a long-term role is ideal for someone who enjoys building strong client relationships, handling detailed account work, and delivering dependable support in a high-volume setting. The right candidate will bring strong communication skills, a sharp eye for accuracy, and a genuine interest in long-term career growth. Responsibilities: • Oversee customer agreement renewals and keep order details, account documentation, and contract records current and accurate. • Examine customer profiles, contract terms, and database entries to confirm information is complete, correct, and aligned with company standards. • Validate reported hours, process account updates, and complete assigned tasks within required timeframes. • Respond to customer questions through phone and email while providing clear, attentive service across multiple browser-based systems. • Resolve account and connectivity-related concerns by researching issues, identifying next steps, and following through to completion. • Look for ways to strengthen the customer experience while recognizing opportunities to support additional services when appropriate. • Build trust with customers by maintaining responsive communication and ensuring a consistent, high-quality service experience.
2026-08-05T00:00:00Z