<p>We are looking for a Loan Servicing Specialist to join our team in Hawthorne, California. In this role, you will play a vital part in ensuring the smooth management and maintenance of consumer mortgage loans, applying your expertise in loan servicing and credit union operations. This is a long-term contract position, offering an opportunity to grow within the dynamic credit union industry.</p><p><br></p><p>Responsibilities:</p><p>• Manage the lifecycle of consumer mortgage loans, including servicing tasks and ongoing maintenance.</p><p>• Ensure compliance with relevant consumer mortgage rules and regulations.</p><p>• Utilize Symitar or similar credit union software to effectively perform loan servicing activities.</p><p>• Monitor call center metrics to maintain high levels of customer satisfaction and operational efficiency.</p><p>• Collaborate with team members to analyze and address critical issues in consumer banking operations.</p><p>• Provide support for credit card and consumer lending processes, ensuring accuracy and timely execution.</p><p>• Conduct criticality analysis to prioritize tasks and resolve complex servicing challenges.</p><p>• Maintain detailed records and documentation to ensure accuracy and adherence to compliance standards.</p><p>• Assist in training and onboarding team members on loan servicing systems and procedures.</p>
<p>We are actively seeking three (3) talented and bilingual Member Services Representatives to join our team on a seasonal full-time basis. With the Annual Enrollment Period (AEP) fast approaching, this is an exciting opportunity to support diverse communities while leveraging your Medicare knowledge and bilingual communication skills. <strong>Active California Life & Health Insurance licensure and AHIP certification are required.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>inbound</strong> and <strong>outbound calls</strong> to prospective members.</li><li>Present and promote <strong>Medicare Advantage products</strong> per CMS-approved guidelines.</li><li>Conduct needs assessments and cost-benefit analyses to match products to customer needs.</li><li>Complete enrollment processes for members, ensuring accuracy and compliance.</li><li>Schedule <strong>in-person meetings</strong> or event RSVPs for members who prefer alternative enrollment methods.</li><li>Consistently meet or exceed individual <strong>sales goals</strong>.</li><li>Maintain adherence to <strong>HIPAA compliance standards</strong> in all communications regarding client interactions.</li><li>Exhibit cultural sensitivity and maintain professional boundaries with all members.</li><li>Fulfill other duties as assigned, contributing to organizational success during AEP.</li></ul><p><br></p>
<p>SFCC Support Manager</p><p>$125K - $150K + benefits</p><p>Location: Los Angeles area and hybrid 3x onsite in El Segundo preferred.</p><ul><li>Flexible for more hybrid arrangements: Open to considering candidates from the extended SoCal area. <strong>Must be onsite either weekly or every other week if further from the office.</strong></li></ul><p>We are looking for an experienced Salesforce Commerce Cloud Support Manager to join our team in Los Angeles, California. In this role, you will focus on managing and resolving technical issues related to retail and e-commerce applications, ensuring seamless operations and collaboration with stakeholders. This position requires a proactive approach to troubleshooting and a strong understanding of Salesforce Commerce Cloud and related integrations.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on technical support to troubleshoot, analyze, and resolve application issues, including root cause analysis and trend identification.</p><p>• Act as the first point of contact to address operational challenges, escalating complex issues to engineering teams as needed.</p><p>• Collaborate with vendors to manage Level 1 support teams and oversee triage processes for consistent issue resolution.</p><p>• Monitor production logs, address integration needs, and ensure system functionality, including website availability and checkout processes.</p><p>• Resolve payment processing issues involving platforms such as PayPal and Afterpay, as well as Order Management System-related challenges.</p><p>• Ensure compliance with Salesforce Commerce Cloud standards and drive process improvements to enhance system efficiency.</p><p>• Partner with business stakeholders to address technical concerns and quickly respond to reported problems.</p><p>• Provide insights and feedback to engineering teams to improve system reliability and performance.</p><p>• Maintain 24/7 availability for on-call support to address urgent issues in a fast-paced environment.</p><p>• Collaborate with cross-functional teams to ensure seamless operations and system enhancements.</p>
We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
<p><strong>Summary</strong></p><p>The Controller is responsible for directing the day-to-day financial activities of the organization by overseeing transactional accounting work and taking a hands-on role in month-end close-out, public and private grant collections, and reconciliations, as well as assisting the Senior Director of Finance in preparing reports which summarize and forecast the organization's business and financial activities. The ideal candidate must possess the ability to balance the day-to-day needs of the organization while being open and flexible to addressing urgent needs and additional projects as they arise. This position reports to the Senior Director of Finance.</p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p><p>1. Responsible for oversight of day-to-day accounting and grant accounting.</p><p>2. Reviews and supervises the report functions of The People Concern and related support staff.</p><p>3. Assists in the management of the agency cash flow and prepares regular cash flow projections as directed by the Senior Director of Finance.</p><p>4. Maintain GL by making recurring, ordinary or correcting journal entries in accordance with GAAP, FASB and agency policies and procedures.</p><p>5. Reviews and implements the process of recording pledges receivables.</p><p>6. Supervises the timely monthly closing process for invoicing and financial reporting and maintains balance sheet schedules.</p><p>7. Prepares monthly financial statements and regular program financial reports as directed by the Senior Director of Finance.</p><p>8. Reviews and approves bank reconciliations.</p><p>9. Perform maintenance and recording of fixed assets and equipment, including additions, deletions, depreciation, and dispositions.</p><p>10. Prepares monthly trial balance and cost center reports.</p><p>11. Assists in the management of the annual audit and tax preparation.</p><p>12. Reviews operating procedures and recommends changes to improve efficiency and reduce costs.</p><p>13. Has shared oversight of public and private grant reporting.</p><p>14. Works with the Pery Consulting Group as needed in tracking grant performance and allocation methodology to ensure maximization of grant utilization as well as proper allocation and optimal net revenue results.</p><p>15. Works with the Senior Director of Finance, Senior Grants Billing Manager, and program managers to assist with tracking grants and budget modifications, as needed.</p><p>16. Verifies and controls the pre-numbered documents, such as check and receipt stock.</p><p>17. Assists the Senior Director of Finance with preparation and modifications of the annual budget.</p><p>18. Analyzes, recommends, and assists in the implementation of accounting policies, quality, and internal control procedures.</p><p>19. Reviews operating procedures and recommends changes to improve efficiency and reduce costs.</p><p>20. Works to safeguard agency assets and assure accurate and timely recording of all transactions by implementing disciplines of internal audits, controls, and checks across all departments.</p><p>21. Supervises the Senior Accounting Manager.</p><p>22. Prepares analytical reports as required.</p><p>23. Interfaces with other staff members to provide support on grant management and financial reporting.</p><p>24. Stay abreast of government regulations and preparation and coordination of audits and annual tax filings.</p><p>25. Additional responsibilities, tasks and projects as assigned by supervisor.</p>
<p>We are looking for a highly organized and proactive Office Manager to join our dynamic team and contribute to our continued success. The Office Manager will oversee the daily operations of our office, ensuring a productive and efficient work environment. This role involves managing administrative tasks, coordinating office activities, and providing support to the executive team and staff. The ideal candidate will be a detail-oriented professional with excellent communication skills and a knack for problem-solving. Interested applicants should call 818-703-8818 for more information about the role and how to apply. </p><p> </p><p>Responsibilities:</p><p>· Administrative Management</p><p>· Office Coordination</p><p>· Financial Administration</p><p>· Human Resources Support</p><p>· Communication and Support</p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Cloud Engineer to join our team in Woodland Hills, California. This is a Contract-to-Permanent position, offering an exciting opportunity to contribute to cloud operations and engineering initiatives while collaborating with cross-functional teams. The role involves designing and implementing scalable cloud solutions, ensuring infrastructure security, and supporting enterprise-level operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement solutions for cloud operations, including Azure policies, backup strategies, and resource lifecycle management.</p><p>• Enforce security measures such as antivirus and malware protection, logging standards, and tagging protocols.</p><p>• Monitor and remediate infrastructure vulnerabilities in collaboration with the Cyber Security and Application teams.</p><p>• Generate and maintain reports related to infrastructure security using Microsoft Defender and Azure Security Center.</p><p>• Provide support for PaaS databases and cloud networking, working closely with the Network team when necessary.</p><p>• Assist developers and enterprise teams by offering cloud-related technical support and tracking cloud assets.</p><p>• Drive continuous improvement in cloud security by addressing vulnerabilities and maintaining compliance.</p><p>• Collaborate with cross-functional teams to enhance cloud infrastructure and ensure optimal performance.</p><p>• Support enterprise-level cloud operations and handle escalated issues (L4 support).</p>
We are looking for a 1st Impression Associate to join our team in Irvine, California. As a key member of the Concierge team, you will play a pivotal role in creating welcoming and memorable experiences for clients, visitors, and guests. In this contract position, you will serve as a brand ambassador, ensuring seamless service delivery and embodying warmth, attention to detail, and a commitment to excellence.<br><br>Responsibilities:<br>• Open and prepare the concierge desk area each day to ensure readiness for guest arrivals.<br>• Assist with scheduling, reservations, and inquiries related to visitor offices, desks, and meeting rooms.<br>• Greet and welcome guests with exceptional customer service, maintaining a courteous and detail-oriented demeanor.<br>• Conduct routine checks of conference rooms, offices, and desks to uphold a high standard of organization.<br>• Generate daily reports, including visitor logs, guest key information, and conference room schedules.<br>• Coordinate client requests for amenities such as food, beverages, IT support, and facility needs, updating booking systems accordingly.<br>• Register visitors in the building security system by following established procedures.<br>• Manage car service reservations, from booking to confirmation.<br>• Monitor meeting room setups and ensure they meet client specifications.<br>• Provide detailed knowledge of VIP visitors, client floor plans, and related systems.
<p>We are looking for an experienced Office Manager to oversee the operations of a medical clinic based in Long Beach, California. This position involves managing clinical and administrative processes across multiple outpatient specialty centers and a hospital-based program. As a long-term contract role, the ideal candidate will play a key part in driving operational efficiency, fostering business growth, and ensuring high-quality patient care.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administrative operations for outpatient specialty centers and hospital programs.</p><p>• Manage and maintain office supplies, ensuring seamless availability for staff needs.</p><p>• Handle accounts payable processes accurately and efficiently.</p><p>Focus on business development and outreach </p><p>• Coordinate credentialing and hospital privileges for physicians and clinical staff.</p><p>• Lead recruitment, training, and performance management initiatives for office and clinical personnel.</p><p>• Collaborate with physicians, hospital administration, and external stakeholders to optimize operational workflows.</p><p>• Monitor financial performance metrics and implement strategies to improve efficiency.</p><p>• Develop and execute marketing and business development initiatives to expand the division.</p><p>• Maintain a welcoming and organized reception area, ensuring excellent patient and visitor experiences.</p><p>• Establish benchmarking standards to measure and enhance operational performance.</p>
<p>We're working with a busy financial services company in Woodland Hills who are looking for a facilities coordinator to join their team on a contract to hire basis. </p><p>You'll be responsible for assisting with mailroom operations, coordinating with vendors, submitting work orders, ordering and restocking supplies and special projects around the office. </p>
