We are looking for dedicated Customer Service Representatives to join our team in Anaheim, California. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, processing orders, and maintaining accurate account information. If you're passionate about delivering excellent service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to inbound calls and emails promptly, addressing customer inquiries and concerns.<br>• Process customer orders efficiently and ensure accurate entry into internal systems.<br>• Provide status updates on orders, including information regarding shipping delays.<br>• Update customer account details to ensure records remain current and accurate.<br>• Schedule appointments and coordinate communications with clients as needed.<br>• Handle general office tasks such as data entry and correspondence.<br>• Collaborate with team members to resolve issues and improve service processes.<br>• Utilize Microsoft Word and Excel for documentation and reporting purposes.<br>• Maintain an attentive and courteous demeanor in all customer interactions.<br>• Assist with both inbound and outbound calls to support department initiatives.
We are looking for an Ecommerce Customer Service Representative to join our team in City of Industry, California. In this position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and supporting ecommerce operations. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks effectively in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Handle incoming calls and provide prompt solutions to customer inquiries and concerns.<br>• Monitor and track packages, ensuring timely replacements or resolutions for customers.<br>• Assist customers with billing issues, order updates, and technical problem notifications.<br>• Document all interactions and order updates accurately in call center systems.<br>• Process product returns and manage complaints in accordance with company policies.<br>• Support special projects as assigned by management to enhance customer experience.<br>• Educate and motivate customers to purchase online, increasing brand awareness and satisfaction.<br>• Collaborate with team members to improve processes and achieve customer service goals.<br>• Perform additional duties as directed by management to meet business needs.
<p>We are looking for a dedicated and customer-focused <strong>Bilingual French Canadian</strong> Customer Service Representative to join our team in Torrance, California. In this role, you will be the voice of our company, assisting customers with inquiries, troubleshooting technical issues, and providing tailored recommendations to meet their needs. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to grow while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company's values and culture in all customer interactions, ensuring a positive and detail-oriented experience.</p><p>• Build and maintain strong, empathetic relationships with customers to address their questions and concerns effectively.</p><p>• Recommend and promote products or services that align with customers' needs, contributing to brand growth.</p><p>• Document customer details and inquiries accurately in company databases for future reference.</p><p>• Utilize technical knowledge to troubleshoot and resolve issues related to products and appliances.</p><p>• Manage customer complaints with patience and professionalism, ensuring satisfaction and de-escalating challenging situations.</p><p>• Participate in product and skill training sessions, successfully completing assessments to stay updated on offerings.</p><p>• Share valuable feedback and observed trends with management to improve customer service processes.</p><p>• Maintain regular attendance and flexibility to work variable schedules, including occasional weekends or overtime.</p>
<p>We are looking for a dedicated Bilingual Spanish Customer Service Representative to join our team in Torrance, California. In this Contract to permanent position, you will play a pivotal role in ensuring exceptional service and support to our customers while representing our company values. This role provides an opportunity to showcase your problem-solving skills, technical product knowledge, and passion for customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company’s values and culture through clear, detail-oriented, and empathetic communication.</p><p>• Build and maintain strong relationships with customers, ensuring their needs are understood and met.</p><p>• Assist in promoting and selling products or services by recommending suitable options based on customer preferences.</p><p>• Accurately record customer information and inquiry details in company databases.</p><p>• Develop technical expertise about products to address and resolve customer issues effectively.</p><p>• Manage and resolve customer complaints with a calm, courteous, and solution-oriented approach.</p><p>• Participate in product and skill training sessions, passing required assessments to enhance service delivery.</p><p>• Share relevant feedback and observed customer trends with management to improve processes.</p><p>• Maintain consistent attendance and flexibility to work variable schedules, including occasional weekend shifts.</p>
We are looking for a skilled Dispatcher to join our team on a contract basis in Long Beach, California. This role is ideal for someone with strong attention to detail, excellent communication skills, and experience in coordinating logistics. As a Dispatcher, you will play a pivotal role in ensuring efficient operations and excellent customer service.<br><br>Responsibilities:<br>• Schedule and dispatch personnel, equipment, and vehicles to appropriate locations based on customer and company needs.<br>• Serve as the primary point of contact for incoming calls, addressing inquiries and resolving issues promptly.<br>• Utilize computer-aided dispatch systems to maintain accurate records and track assignments.<br>• Coordinate logistics to optimize operations and ensure timely delivery of services.<br>• Monitor field activities and provide real-time updates to relevant stakeholders.<br>• Communicate effectively with team members and external partners to ensure seamless workflow.<br>• Handle customer service requests and provide solutions in a courteous and efficient manner.<br>• Maintain detailed documentation of all dispatch activities for reporting and analysis purposes.<br>• Collaborate with management to improve operational efficiency and address challenges.<br>• Adhere to company policies and procedures while maintaining high standards of service.
<p>This job posting is for an <strong>Inside Sales Concierge Specialist</strong>, a role focused on managing inbound and outbound communications with patients in the aesthetics industry. Key responsibilities include booking paid consultations, converting leads into sales, handling patient inquiries across multiple channels (e.g., phone, email, social media), and reengaging patients. The role requires maintaining accurate CRM records, discussing financing options, collecting payments, and delivering excellent customer service.</p><p><br></p><p>The position is performance-driven, with strict <strong>Key Performance Indicators (KPIs)</strong> such as meeting monthly consult bookings, lead conversion rates, outbound communication targets (calls, texts, emails), and immediate responsiveness to patient inquiries (within 10 minutes). Additionally, it emphasizes professional communication, HIPAA compliance, self-education, and active collaboration in a fast-paced healthcare environment.</p><p><br></p><p>Applicants should be passionate about the aesthetics industry, possess outstanding communication skills, and demonstrate a proactive approach to learning and hitting sales goals. Regular performance monitoring and accountability are essential in this role. Failure to meet KPIs may lead to performance management or disciplinary action.</p>
<p>We are seeking an experienced Senior Customer Service Representative to join our client’s team in the printing/manufacturing industry. This is a temp-to-hire opportunity for a motivated professional who thrives in a fast-paced, detail-driven environment and is eager to grow into a more advanced account/customer service role.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and process customer accounts and orders with accuracy and timeliness.</li><li>Verify and confirm order details (items, quantities, changes, etc.) and enter them correctly into the order system.</li><li>Serve as the primary liaison between customers and internal teams, ensuring clear communication and effective follow-up.</li><li>Prioritize daily workload to meet shifting demands, updates, and changes.</li><li>Apply problem-solving skills to resolve customer issues and ensure satisfaction.</li><li>Learn and apply calculations, conversions, and concepts specific to the production process.</li><li>Apply project management skills to oversee customer orders from start to finish, ensuring deadlines, changes, and deliverables are met.</li><li>Coordinate with multiple stakeholders to drive projects forward and ensure seamless execution across teams.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
<p>We are looking for an experienced Operations Specialist to join our team in Long Beach, California. In this role, you will oversee critical logistics operations, ensuring compliance with customs regulations and optimizing processes for import and export activities. This position requires strong leadership skills, attention to detail, and a deep understanding of the logistics and distribution industry.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of customs brokers to ensure smooth operations.</p><p>• Supervise the preparation and processing of import and export documentation.</p><p>• Ensure adherence to all customs regulations and legal requirements.</p><p>• Communicate effectively with clients and customs officials to address inquiries and resolve issues.</p><p>• Identify and resolve delays or challenges in the customs clearance process.</p><p>• Stay informed on updates and changes to customs regulations and procedures.</p><p>• Train and guide entry-level staff on customs protocols and industry standards.</p><p>• Review and approve customs entries prepared by team members for accuracy.</p><p>• Manage the submission of essential documentation, such as bills of lading, packing lists, and commercial invoices.</p><p>• Develop and implement strategies to enhance efficiency and accuracy in customs operations.</p><p>Cargowise</p><p><br></p>
<p>We are looking for a highly organized and proactive Office Manager to join our dynamic team and contribute to our continued success. The Office Manager will oversee the daily operations of our office, ensuring a productive and efficient work environment. This role involves managing administrative tasks, coordinating office activities, and providing support to the executive team and staff. The ideal candidate will be a detail-oriented professional with excellent communication skills and a knack for problem-solving. Interested applicants should call 818-703-8818 for more information about the role and how to apply. </p><p> </p><p>Responsibilities:</p><p>· Administrative Management</p><p>· Office Coordination</p><p>· Financial Administration</p><p>· Human Resources Support</p><p>· Communication and Support</p>
<p>We are looking for an experienced Office Manager to join our team in Los Angeles, California. In this Contract-to-Permanent position, you will oversee the operations of the front office for a healthcare practice, ensuring smooth workflow, staff coordination, and exceptional patient service. This role offers the opportunity to contribute to a meaningful mission in cancer care while driving efficiency and compliance in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and coordinate the daily operations of the front office across multiple clinic locations.</p><p>• Monitor front office activities, including patient data intake, record management, and compliance with medical documentation standards.</p><p>• Provide training and coaching to front office staff, ensuring adherence to policies and procedures.</p><p>• Conduct regular staff meetings, manage schedules, and approve hours for payroll processing.</p><p>• Lead recruitment efforts and oversee performance reviews for front office employees.</p><p>• Address patient concerns and complaints, ensuring resolution and satisfaction.</p><p>• Develop and track productivity metrics to assess and improve front office operations.</p><p>• Implement best practices to enhance efficiency and streamline processes.</p><p>• Ensure compliance with regulations regarding the handling and release of protected health information.</p><p>• Collaborate with other departments to optimize workflow and communication.</p>
We are looking for an experienced Office Manager to join our team in Woodland Hills, California. This role is ideal for a proactive and organized individual who excels in managing administrative tasks and supporting legal operations. You will play a vital part in ensuring smooth office operations and assisting attorneys with critical legal processes.<br><br>Responsibilities:<br>• Oversee day-to-day administrative functions to ensure the office runs efficiently.<br>• Manage the procurement and inventory of office supplies, ensuring timely replenishment as needed.<br>• Coordinate travel arrangements, including lodging and transportation, for attorneys and staff.<br>• Process invoices and manage expense tracking for office-related expenditures.<br>• Assist in scheduling depositions and organizing calendars for legal teams.<br>• Format legal documents accurately and prepare them for filing.<br>• Handle e-filing processes in state courts, ensuring compliance with legal requirements.<br>• Scan and organize medical documents for case preparation.<br>• Support hiring processes by coordinating interviews and onboarding procedures.
We are looking for a dedicated Bookkeeper/Office Manager to join our team in Torrance, California. This role is ideal for someone with a strong background in bookkeeping and office administration who thrives in a dynamic environment. You will oversee essential financial tasks while ensuring the office operates smoothly and efficiently.<br><br>Responsibilities:<br>• Manage bookkeeping tasks, including writing checks, reconciling accounts, and maintaining accurate financial records.<br>• Utilize QuickBooks to input transactions, organize data, and generate reports.<br>• Oversee office administration, such as maintaining schedules, assigning key fob access, and ensuring the office is organized.<br>• Coordinate with larger vendors to manage business needs and maintain strong working relationships.<br>• Handle accounts payable processes to ensure timely and accurate payments.<br>• Monitor and maintain inventory levels to support operational requirements.<br>• Perform bank reconciliations to ensure financial accuracy and compliance.<br>• Support the owner with light bookkeeping and administrative tasks as needed.<br>• Use Microsoft Excel to analyze data and create detailed financial reports.
<p>We are looking for an experienced Informatica Data Catalog Engineer/Governance Administrator to join our team in Southern California. In this long-term, multi-year position, you will play a pivotal role in configuring and managing Informatica Cloud Catalog, Governance, and Marketplace systems, ensuring seamless integration with various platforms and tools. This opportunity is ideal for professionals with a strong background in data governance, security, and compliance, as well as expertise in cloud technologies and database systems.</p><p><br></p><p>Responsibilities:</p><p>• Configure and implement role-based and policy-based access controls within Informatica Cloud Catalog and Governance systems.</p><p>• Develop and set up connections for diverse platforms, including mainframe databases, cloud services, S3, Athena, and Redshift.</p><p>• Troubleshoot and resolve issues encountered during connection creation and data profiling.</p><p>• Optimize performance by identifying and addressing bottlenecks in profiling workflows.</p><p>• Configure and manage Cloud Marketplace integrations to enforce policy-based data protections.</p><p>• Review and communicate Informatica upgrade schedules, exploring new features and coordinating timelines with business and technical teams.</p><p>• Collaborate with infrastructure teams to establish clusters for managing profiling workloads efficiently.</p><p>• Support governance initiatives by classifying and safeguarding sensitive financial and customer data.</p><p>• Create and manage metadata, glossaries, and data quality rules across regions to ensure compliance with governance policies.</p><p>• Set up user groups, certificates, and IP whitelisting to maintain secure access and operations.</p>
<p>The People & Operations Coordinator supports a wide range of functions within our Operations Team blending HR coordination, office operations, and executive support in a fast-paced, creative environment. This person plays a key role in delivering exceptional employee experiences, ensuring smooth day-to-day operations, and supporting People programs with care, confidentiality, and attention to detail. This is an opportunity for a highly organized, collaborative, and service-oriented team member to grow foundational experience across HR, office culture, and operations.</p><p><br></p><p>Oversee day-to-day Los Angeles office operations and act as a point contact for vendor coordinator, supply ordering, and facility maintenance. • Support in-office experience including space setup, equipment requests, and hosting guests. • Help plan and execute internal events both in-person and virtual such as team offsites, celebrations, and all-hands meetings. • Ensure shared workspaces are organized, well-stocked, and reflect our culture. People & HR Coordination • Assist with new hire onboarding. • Support recruiting activities including coordinating interviews, communicating with candidates, and maintaining our ATS. • Assist with HRIS data entry, reporting, and updates to ensure accurate employee information. • Support in/out of office procedures and time off tracking. • Help maintain compliance with company policies and employment laws through document management and training. obexp.com | 2 • Provide employee-facing support by answering HR inquires and routing more complex questions appropriately. Executive & Administrative Support • Provide administrative support for Executive team (i.e. scheduling, expense reports). • Support special projects as assigned by the People or Executive Team. • Maintain a high level of professionalism, discretion, and responsiveness in all communications. </p>
We are looking for a Facilities Coordinator to join our team in Irvine, California, on a Contract-to-permanent basis. In this role, you will oversee facility operations to ensure safety, functionality, and optimal conditions for all properties. You will work closely with vendors, contractors, and internal teams to coordinate maintenance, repairs, and renovations while maintaining compliance with regulatory standards. This position requires a proactive individual with excellent organizational and communication skills.<br><br>Responsibilities:<br>• Coordinate preventive maintenance, repairs, and renovations across multiple sites, ensuring timely and efficient service delivery.<br>• Conduct regular inspections of facilities to identify maintenance needs and implement plans to address issues.<br>• Serve as the primary point of contact for vendors, managing relationships and ensuring adherence to contracts and service agreements.<br>• Assist in the creation and tracking of budgets related to facility management and capital improvements.<br>• Maintain records of maintenance requests and resolutions using a centralized help desk system.<br>• Oversee compliance with licensing, certifications, and safety regulations for all properties.<br>• Collaborate with internal teams to plan and execute evacuation drills, inspections, and other safety-related initiatives.<br>• Provide administrative support, including reviewing vendor invoices, submitting purchase requisitions, and maintaining inventory of office furniture and equipment.<br>• Support the coordination of new office setups, relocations, and special events.<br>• Contribute to the evaluation and acquisition of new properties and facilities as needed.
